Crop Tool Malfunctioning! How do I fix it?

My crop tool no longer works. I can choose an area I want to crop, then when I go to "Image/Crop" it only crops a single pixel. I have been having to select the area with the rectangular marquee tool, copy & paste it into another layer, delete the background and go to "Image/Trim."  Why would this be and what can I do to fix it?
Thanks, Neil.

With the crop tool selected, make sure there are no values
entered in the width and height boxes, if there are, press the clear button
and see if that makes a difference.
MTSTUNER

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