Crop tool won't drag with CC Photoshop 2014

I have searched everywhere and talked with Adobe support through chat (they ended that abruptly??!), and Twitter and still have not had any resolution to this. I hope someone can help.
I'm trying to do a simple crop. I've done it a million times with no problems BEFORE CC 2014.
I select the crop tool and try to drag but it always stops immediately and selects the entire image as the Crop Preview.
I've tried:
using "Classic Mode"
different Ratios/Resolutions
uninstalling/re-installing
installing the latest update - but that always fails. - I'll even completely uninstall, then when it goes to re-install it will install the one file (after a million attempts at failing to download it) and then fail on an update that it tries to install. I've tried at least 20 times. AT LEAST!!
Any help would be greatly appreciated!!  Could it be my NVIDIA GeForce 8400GS? (I know that's not the reason for the failed downloads from Adobe servers - that's all on them.)
=================================
Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59  x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: AMD CPU Family:15, Model:11, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 2611 MHz
Built-in memory: 8190 MB
Free memory: 3508 MB
Memory available to Photoshop: 7159 MB
Memory used by Photoshop: 70 %
3D Multitone Printing: Disabled.
Touch Gestures: Disabled.
Windows 2x UI: Disabled.
Image tile size: 132K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=-34, left=-1280, bottom=990, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=128
glgpu[0].GLName="GeForce 8400GS/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="9.18.13.4052"
glgpu[0].GLRectTextureSize=8192
glgpu[0].GLRenderer="GeForce 8400GS/PCIe/SSE2"
glgpu[0].GLRendererID=4291
glgpu[0].HasGLNPOTSupport=1
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glgpu[0].GLDriverDate="20140702000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="3.30 NVIDIA via Cg compiler"
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glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
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glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.1"
clgpu[0].CLDeviceVersion="1.0 CUDA"
clgpu[0].CLMemoryMB=128
clgpu[0].CLName="GeForce 8400GS"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="340.52"
clgpu[0].CUDASupported=1
clgpu[0].CUDAVersion="6.5.12"
clgpu[0].CLBandwidth=4.02875e+009
clgpu[0].CLCompute=14.6008
License Type: Subscription
Serial number: 94070803250690249670
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\Mokumax\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 363.8G, 11.9G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
   ACE.dll   ACE 2014/04/14-23:42:44   79.554120   79.554120
   adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
   AdbePM.dll   PatchMatch 2014/04/23-10:46:55   79.554276   79.554276
   AdobeLinguistic.dll   Adobe Linguisitc Library   8.0.0  
   AdobeOwl.dll   Adobe Owl 2014/03/05-14:49:37   5.0.33   79.552883
   AdobePDFL.dll   PDFL 2014/03/04-00:39:42   79.510482   79.510482
   AdobePIP.dll   Adobe Product Improvement Program   7.2.1.3399  
   AdobeXMP.dll   Adobe XMP Core 2014/01/13-19:44:00   79.155772   79.155772
   AdobeXMPFiles.dll   Adobe XMP Files 2014/01/13-19:44:00   79.155772   79.155772
   AdobeXMPScript.dll   Adobe XMP Script 2014/01/13-19:44:00   79.155772   79.155772
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   ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  
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   ARE.dll   ARE 2014/04/14-23:42:44   79.554120   79.554120
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   BIBUtils.dll   BIBUtils 2014/04/14-23:42:44   79.554120   79.554120
   boost_date_time.dll   photoshopdva   8.0.0  
   boost_signals.dll   photoshopdva   8.0.0  
   boost_system.dll   photoshopdva   8.0.0  
   boost_threads.dll   photoshopdva   8.0.0  
   cg.dll   NVIDIA Cg Runtime   3.0.00007  
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
   CIT.dll   Adobe CIT   2.2.6.32411   2.2.6.32411
   CITThreading.dll   Adobe CITThreading   2.2.6.32411   2.2.6.32411
   CoolType.dll   CoolType 2014/04/14-23:42:44   79.554120   79.554120
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   dvamarshal.dll   photoshopdva   8.0.0  
   dvamediatypes.dll   photoshopdva   8.0.0  
   dvametadata.dll   photoshopdva   8.0.0  
   dvametadataapi.dll   photoshopdva   8.0.0  
   dvametadataui.dll   photoshopdva   8.0.0  
   dvaplayer.dll   photoshopdva   8.0.0  
   dvatransport.dll   photoshopdva   8.0.0  
   dvaui.dll   photoshopdva   8.0.0  
   dvaunittesting.dll   photoshopdva   8.0.0  
   dynamiclink.dll   photoshopdva   8.0.0  
   ExtendScript.dll   ExtendScript 2014/01/21-23:58:55   79.551519   79.551519
   icucnv40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  
   icudt40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  
   imslib.dll   IMSLib DLL   7.0.0.145  
   JP2KLib.dll   JP2KLib 2014/03/12-08:53:44   79.252744   79.252744
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
   LogSession.dll   LogSession   7.2.1.3399  
   mediacoreif.dll   photoshopdva   8.0.0  
   MPS.dll   MPS 2014/03/25-23:41:34   79.553444   79.553444
   pdfsettings.dll   Adobe PDFSettings   1.04  
   Photoshop.dll   Adobe Photoshop CC 2014   15.0  
   Plugin.dll   Adobe Photoshop CC 2014   15.0  
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   5.0.0  
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   5.0.0.74  
   PSArt.dll   Adobe Photoshop CC 2014   15.0  
   PSViews.dll   Adobe Photoshop CC 2014   15.0  
   SCCore.dll   ScCore 2014/01/21-23:58:55   79.551519   79.551519
   ScriptUIFlex.dll   ScriptUIFlex 2014/01/20-22:42:05   79.550992   79.550992
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  
   TfFontMgr.dll   FontMgr   9.3.0.113  
   TfKernel.dll   Kernel   9.3.0.113  
   TFKGEOM.dll   Kernel Geom   9.3.0.113  
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   VulcanControl.dll   Vulcan Application Control Library   5.0.0.82  
   VulcanMessage5.dll   Vulcan Message Library   5.0.0.82  
   WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204
   wu3d.dll   U3D Writer   9.3.0.113  
Required plug-ins:
   3D Studio 15.0 (2014.0.0 x001)
   Accented Edges 15.0
   Adaptive Wide Angle 15.0
   Angled Strokes 15.0
   Average 15.0 (2014.0.0 x001)
   Bas Relief 15.0
   BMP 15.0
   Camera Raw 8.0
   Camera Raw Filter 8.0
   Chalk & Charcoal 15.0
   Charcoal 15.0
   Chrome 15.0
   Cineon 15.0 (2014.0.0 x001)
   Clouds 15.0 (2014.0.0 x001)
   Collada 15.0 (2014.0.0 x001)
   Color Halftone 15.0
   Colored Pencil 15.0
   CompuServe GIF 15.0
   Conté Crayon 15.0
   Craquelure 15.0
   Crop and Straighten Photos 15.0 (2014.0.0 x001)
   Crop and Straighten Photos Filter 15.0
   Crosshatch 15.0
   Crystallize 15.0
   Cutout 15.0
   Dark Strokes 15.0
   De-Interlace 15.0
   Dicom 15.0
   Difference Clouds 15.0 (2014.0.0 x001)
   Diffuse Glow 15.0
   Displace 15.0
   Dry Brush 15.0
   Eazel Acquire 15.0 (2014.0.0 x001)
   Embed Watermark 4.0
   Entropy 15.0 (2014.0.0 x001)
   Export Color Lookup NO VERSION
   Extrude 15.0
   FastCore Routines 15.0 (2014.0.0 x001)
   Fibers 15.0
   Film Grain 15.0
   Filter Gallery 15.0
   Flash 3D 15.0 (2014.0.0 x001)
   Fresco 15.0
   Glass 15.0
   Glowing Edges 15.0
   Google Earth 4 15.0 (2014.0.0 x001)
   Grain 15.0
   Graphic Pen 15.0
   Halftone Pattern 15.0
   HDRMergeUI 15.0
   IFF Format 15.0
   Ink Outlines 15.0
   JPEG 2000 15.0
   Kurtosis 15.0 (2014.0.0 x001)
   Lens Blur 15.0
   Lens Correction 15.0
   Lens Flare 15.0
   Liquify 15.0
   Matlab Operation 15.0 (2014.0.0 x001)
   Maximum 15.0 (2014.0.0 x001)
   Mean 15.0 (2014.0.0 x001)
   Measurement Core 15.0 (2014.0.0 x001)
   Median 15.0 (2014.0.0 x001)
   Mezzotint 15.0
   Minimum 15.0 (2014.0.0 x001)
   MMXCore Routines 15.0 (2014.0.0 x001)
   Mosaic Tiles 15.0
   Multiprocessor Support 15.0 (2014.0.0 x001)
   Neon Glow 15.0
   Note Paper 15.0
   NTSC Colors 15.0 (2014.0.0 x001)
   Ocean Ripple 15.0
   OpenEXR 15.0
   Paint Daubs 15.0
   Palette Knife 15.0
   Patchwork 15.0
   Paths to Illustrator 15.0
   PCX 15.0 (2014.0.0 x001)
   Photocopy 15.0
   Photoshop 3D Engine 15.0 (2014.0.0 x001)
   Photoshop Touch 14.0
   Picture Package Filter 15.0 (2014.0.0 x001)
   Pinch 15.0
   Pixar 15.0 (2014.0.0 x001)
   Plaster 15.0
   Plastic Wrap 15.0
   PNG 15.0
   Pointillize 15.0
   Polar Coordinates 15.0
   Portable Bit Map 15.0 (2014.0.0 x001)
   Poster Edges 15.0
   Radial Blur 15.0
   Radiance 15.0 (2014.0.0 x001)
   Range 15.0 (2014.0.0 x001)
   Read Watermark 4.0
   Render Color Lookup Grid NO VERSION
   Reticulation 15.0
   Ripple 15.0
   Rough Pastels 15.0
   Save for Web 15.0
   ScriptingSupport 15.0
   Shake Reduction 15.0
   Shear 15.0
   Skewness 15.0 (2014.0.0 x001)
   Smart Blur 15.0
   Smudge Stick 15.0
   Solarize 15.0 (2014.0.0 x001)
   Spatter 15.0
   Spherize 15.0
   Sponge 15.0
   Sprayed Strokes 15.0
   Stained Glass 15.0
   Stamp 15.0
   Standard Deviation 15.0 (2014.0.0 x001)
   STL 15.0 (2014.0.0 x001)
   Sumi-e 15.0
   Summation 15.0 (2014.0.0 x001)
   Targa 15.0
   Texturizer 15.0
   Tiles 15.0
   Torn Edges 15.0
   Twirl 15.0
   Underpainting 15.0
   Vanishing Point 15.0
   Variance 15.0 (2014.0.0 x001)
   Water Paper 15.0
   Watercolor 15.0
   Wave 15.0
   Wavefront|OBJ 15.0 (2014.0.0 x001)
   WIA Support 15.0 (2014.0.0 x001)
   Wind 15.0
   Wireless Bitmap 15.0 (2014.0.0 x001)
   ZigZag 15.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Installed TWAIN devices: NONE

I have spent a week trying to get this to work and now it just started working for all images. I have NO idea why.
Here's what I did:
1. uninstalled NVIDIA GeForce 8400GS drivers and reinstalled them
2. uninstalled CC Photoshop 2014 (2x)
3. clean install of CC Photoshop 2014 (2x)
4. installed update (took dozens of tries before this actually downloaded and installed successfully unfortunately)
5. clicked on the crop tool and tried to drag... nothing happened
6. waited, waited and waited.. went about my other work and forgot about it and then after about 5 minutes the crop box appeared. I was able to adjust it too.
No idea but I'm happy now.

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    Hi, I have a small issue which I can not find the answer too. I search the PS help system with no luck. I use the basic tools in PS to edit some product images here at work. Basically all I do is crop, resize, adjust contrast/brightness, and so forth.
    Usually when cropping images I use the crop tool, select the area I want saved, then hit enter and everything else outside the drop boundaries is cropped away. Yesterday I noticed that when I click the crop tool button, then drag my cursor around the product and hit enter, everything disappears except a tiny dot the color of my background. Well when I say background, I mean if I take the photo of the product on a brown fabric background, then the color of the few pixels that remain are that same brown. But NO image at all of the subject. As far as I know, I didn't intentionally change any of the settings for the crop tool, but something has changed and I cant figure out how to restore it to the original setting. Hope someone cant help. Thanks in advance!

    Clear out the fields in the Options area when using the Crop Tool.  Sounds like you've typed something in the Width, Height, or Resolution fields, and it's invoking the Crop Tool's resizing behavior.
    The easiest way is to press this button:
    -Noel

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