Cross Client and Client Specific Customization in CRM 7.0

Hi All,
I have got the CRM best practices customization documnet on below link. Now there is a list of documents with seqeunce and where we perform the different customization
Best practice documents are available here: http://help.sap.com/bp_crm70/CRM_DE/HTML/Content_Library_CRM_EN_DE.HTM
If I want to distinguish between all these customization topics in two group. So Is is possible two seprate these customization steps in Cross Cleint and Client Specific customization Group.?
Regards
PG

Hi Sathyadev.
it is Really Helpful answer to me.I assaigned points to you.i had one requirement this issue like after entering Lead product in sales order, i am able to select dependent products manually.how to make automatically after entering lead products the dependent products replace lead product.
where we can do this customizing to fulfil this unctionality.
In the same way like i am not able to maintain Lead product for Upselling product.can u please tell me how to maintain lead products for Upselling products
Thanks & Regards
Kishor KUmar
Edited by: kishore kumar on Mar 5, 2010 8:45 AM

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WLC cannot get IP of the Wireless Clients and client not able to ping to the gateway

Dear Cisco Expertise,
I have configured WLC embedded in Cisco C3650 switch and also 1 unit AP3702I. AP now able to join to the controller. My client able to connect to the AP and get the IP address (10.127.117.1) from the DHCP server but unable to ping to the gateway (10.127.117.254 - interface gateway). Both switch and AP able to ping to the interface gateway. I also trying to ping to the client from the switch and also from the AP to the client but not able to ping.
I've check via switch can see the client's IP address and MAC address (using ARP)
#sh arp vlan 77
Protocol Address Age (min) Hardware Addr Type Interface
Internet 10.127.117.1 0 843a.4b90.17e0 ARPA Vlan77
Internet 10.127.117.254 - 3c08.f6b7.2173 ARPA Vlan77
Need your expertise on this matter. Thank you.
Configuration as below:
Switch
ip dhcp pool LWAPP_VLAN
network 10.127.117.0 255.255.255.0
default-router 10.127.117.254
dns-server 10.127.113.10
domain-name xxx.com
vlan 77
name LWAP_VLAN
interface Vlan10
ip address 10.127.112.254 255.255.255.128
interface Vlan77
ip address 10.127.117.254 255.255.255.0
ip helper-address 10.127.117.254
interface GigabitEthernet3/0/5
description Connect to AP Test
switchport access vlan 10
switchport mode access
no logging event link-status
wireless mobility controller
wireless management interface Vlan10
wireless security web-auth retries 5
wireless mgmt-via-wireless
wlan APAC-WLAN 2 Wifi-Test
client vlan LWAP_VLAN
ip dhcp opt82
ip dhcp opt82 ascii
ip dhcp opt82 format add-ssid
ip dhcp required
ip dhcp server 10.127.117.254
no security wpa akm dot1x
security wpa akm psk set-key ascii 0 B*MY2014
security wpa wpa2 ciphers tkip
session-timeout 300
no shutdown
ap group APGroup-Test
description "For Testing Purposes"
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vlan LWAP_VLAN
AP
interface Dot11Radio0
antenna gain 0
stbc
mbssid
power client local
packet retries 64 drop-packet
station-role root
interface Dot11Radio1
antenna gain 0
stbc
mbssid
power client local
packet retries 64 drop-packet
station-role root
interface GigabitEthernet0
duplex auto
speed auto
interface GigabitEthernet0.1
encapsulation dot1Q 1 native
bridge-group 1
bridge-group 1 spanning-disabled
no bridge-group 1 source-learning
interface BVI1
mtu 1792
ip address 10.127.112.202 255.255.255.128
interface Virtual-WLAN0
ip default-gateway 10.127.112.254
ip forward-protocol nd
ip dns server

Pls try the below SSID configuration. WPA2 to be configured with AES & not TKIP.
wlan APAC-WLAN 2 Wifi-Test
client vlan LWAP_VLAN
security wpa
no security wpa akm dot1x
security wpa wpa2 ciphers aes
security wpa akm psk set-key ascii 0 B*MY2014
ip dhcp required
no shutdown
This post should give you some help as well
http://mrncciew.com/2013/12/04/wlan-config-in-3850-part-1/
HTH
Rasika
**** Pls rate all useful responses ****

What exactly is the diff between client dependant and client independant te

Hi gurus,
What is the diff between client independant and client dependant term.. I initially had a confusion related to client independant and client dependant Transport requests, where else are these words applicable, do they apply to data as well, if so how? any links to help me understand the difference..
regards,
kishore

Hi Kishore,
Client Independant: These objects are not specific to any client. And it is universal which can be viewed,changed across the clients.
Client Dependant: These are the objects can be viewed, changed for the client for which it has been assigned. Other clients do not have access on these objects.
In SAP, all objects are finally stored as tables. "Mandt" is key field which determines whether the object is client dependant or not.
Client Independant transport requests will make the transported objects available across the clients. and Client dependent transport request make the objects available only for the client mentioned by field "Mandt"
Regards,
Dinesh D

I need code example for server act as client and vice versa

Hi all,
I want code example for performing both server and clients using RMI. I mean Server will act as client and client will act as server. So a single program will act as both client and server .
Please give example, it will helpful to complete my project. I am struggling in this stage. Its like peer to peer action.
Thanks & Regards
R.Ragupathi

1. The tutorial shows you how to do cleint/server.
2. Search on the topic "callback" to see how cleint and server roles can be reversed.

How do u segrigate cross client req. and client specific req.?

How can I find out which one is Cross client transport and client specific transport req.?

Hi tjk
In SPRO, do the following:
Menu: Additional Information->Technical Data->Client Dependence
Then all IMG nodes will have the client specific/client independent information visible.
Also:
Normally, when you try to open an IMG node of cross-client, then system gives a warning message.
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Ramki

Adding system and client specific TMS approval steps

Hello,
In defining QA approval steps, how to define a step which is not system and client wide?
When adding a new step, it is automaticaly defined with * in the client and system fields, and when changing the steps, these fields are not editable. However, there are several approval steps for which a specific system and client are entered, but this was done by a consultant, who was here some years ago.
Does anyone know how to do this?
Thanks in advance,
A

Hi Aleksandra,
Did you ever find a solution to this issue. I too have multiple QA systems in our landscape (4 system landscape), and yet I can not defined system/client specific approval procedures in STMS.
The system and client options don't even appear when I go into change mode, yet table TMSQASTEPS has the options available. Direct table update works fine, but it would be nice to know the "SAP standard" way of doing this.
Cheers
Shaun

PS-script that can list all clients in a specific collection and if possible, point out direct members...

CM2012Sp1Cu1
Need a powershell-function that can list all the clients in a specific collection, and then somehow define which of them are direct members. The most important thing for me is to list all the members but it would also be great if I could know which ones are
direct / query members.
Very grateful for all the help I can get!
TWP

Here is a very simple example via PowerShell and WMI. It requires your collection id, site code and site server as input. It writes as output the collectionmember plus query, or direct.
$CollectionId = ""
$SiteCode = ""
$SiteServer = ""
$CollectionMembers = Get-WmiObject -Class SMS_FullCollectionMembership -Namespace root/SMS/site_$($SiteCode) -ComputerName $SiteServer -Filter "CollectionId='$CollectionId'"
foreach ($Member in $CollectionMembers) {
if ($Collection.IsDirect -eq "True"){
$MembershipType = "Direct"
} else {
$MembershipType = "Query"
Write-Host $Member.Name $MembershipType
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Significance of client specific and client indeprndent table

Hi I am new to SAP world.
I have just joined SAP-ABAP training.
Plz let me know significance of client specific and client indeprndent table.
Can we make client independent table in SAP IDES software.
Is their any client independent table in SAP inbuilt tables .
Thanks

hi,
A table can be either client-specific (applying only to a single client) or client-independent (applying to all clients in the SAP system).
· Client-independent tables
Client-independent tables contain data of general relevance, for example, SAP system control data, language indicators, and transaction codes.
· Client-specific tables
Data which only applies to one client is stored in client-specific tables. Examples of client-specific tables are tables containing application data, tables containing information about the structure of a company, and, with a limited number of exceptions (for example, language indicators), tables containing basic commercial data.
A table attribute in the Data Dictionary indicates whether a table is client-specific or client-independent (see also "Creating a Table Structure" in the ABAP/4 Dictionary guide). In client-specific tables, the client is always entered in the first key position.
hope this is helpful.
pls reward if helpful.

Bring CRM to clients and partners, Architecture DMZ best practices

Hi, we need to bring access to CRM from internet to clients and partners.
So that we need to know the best practices to architecture design.
We have many doubts with these aspects:
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- The new users will be added in 3 steps: 1000, 10000 and 50000:
       how can regulate the stress at internal system?, is it possible?
- The system can't show any problems to the clients:
       we need 24x7 system, because the clients are big clients.
- At the moment we have 1000 internal users.
thanks

I use the Panel Close? filter event and discard it and use the event to signal to my other loops/modules that my software should shut down. I normally do this either via user events or if I'm using a queued state machine (which I generally do for each of my modules) then I enqueue a 'shutdown' message where each VI will close its references (e.g. hardware/file) and stop the loop.
If it's just a simple VI, I can sometimes be lazy and use local variables to tell a simple loop to exit.
Finally, once all of the modules have finished, use the FP.Close method to close the top level VI and the application should leave memory (once everything else has finished running).
This *seems* to be the most recommended way of doing things but I'm sure others will pipe up with other suggestions!
The main thing is discarding the panel close event and using it to signal the rest of your application to shut down. You can leave your global for 'stopping' the other loops - just write a True to that inside the Panel Close? event but a better method is to use some sort of communications method (queue/event) to tell the rest of your application to shut down.
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CRM 2013 Client for outlook cannot connect to CRM 2013 instance

Hoping this is the right forum couldnt see any specifically related to CRM
Ok we have recently setup an On-premise installation of Dynamics CRM 2013 and running the client on Outlook 2013 with Exchange 2010.
The CRM installation has had update rollup 1 applied to the server and outlook client
We have and IFD and ADFS deployment setup (*we require ADFS for a sister company as they will be utilising CRM also)
When we try to connect the outlook client we just keep getting prompted for credentials and it never connects.
In the log the following entries appear
12:17:08| Error| Error connecting to URL: https://internal.crm.timg.com/XRMServices/2011/Discovery.svc Exception: Microsoft.Crm.CrmException: Authentication failed
   at Microsoft.Crm.Outlook.ClientAuth.ClaimsBasedAuthProvider`1.AuthenticateClaims()
   at Microsoft.Crm.Outlook.ClientAuth.ClaimsBasedAuthProvider`1.SignIn()
   at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
   at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
   at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
This occurs when setting up the configuration with either outlook opened or closed.
I was assuming somewhere along the lines it is getting hung up with the claims process for ADFS on authentication.
Any information on this would be appreciated. CRM logins work fine for users logging into the main CRM site, just the outlook client wont authenticate.

Did you ever have luck fixing this? I'm having a similar issue with the login box prompting but if the users put in
[email protected] & normal password they can login without issues. But it should just be using their normal Windows credentials without a need to separately authenticate. We happen to be on Windows 2012 R2, ADFS
3.0 with our CRM 2013 install.

ASA 5505 site-to-site VPN tunnel and client VPN sessions

Hello all
I have several years of general networking experience, but I have not yet had to set up an ASA from the ground up, so please bear with me.
I have a client who needs to establish a VPN tunnel from his satellite office (Site A) to his corporate office (Site Z). His satellite office will have a single PC sitting behind the ASA. In addition, he needs to be able to VPN from his home (Site H) to Site A to access his PC.
The first question I have is about the ASA 5505 and the various licensing options. I want to ensure that an ASA5505-BUN-K9 will be able to establish the site-to-site tunnel as well as allow him to use either the IPsec or SSL VPN client to connect from Site H to Site A. Would someone please confirm or deny that for me?
Secondly, I would like to verify that no special routing or configuration would need to take place in order to allow traffic not destined for Site Z (i.e., general web browsing or other traffic to any resource that is not part of the Site Z network) to go out his outside interface without specifically traversing the VPN tunnel (split tunneling?)
Finally, if the client were to establish a VPN session from Site H to Site A, would that allow for him to connect directly into resources at Site Z without any special firewall security rules? Since the VPN session would come in on the outside interface, and the tunnel back to Site Z goes out on the same interface, would this constitute a split horizon scenario that would call for a more complex config, or will the ASA handle that automatically without issue?
I don't yet have the equipment in-hand, so I can't provide any sample configs for you to look over, but I will certainly do so once I've got it.
Thanks in advance for any assistance provided!

First question:
Yes, 5505 will be able to establish site-to-site tunnel, and he can use IPSec vpn client, and SSL VPN (it comes with 2 default SSL VPN license).
Second question:
Yes, you are right. No special routing is required. All you need to configure is site-to-site VPN between Site A and Site Z LAN, and the internet traffic will be routed via Site A internet. Assuming you have all the NAT statement configured for that.
Last question:
This needs to be configured, it wouldn't automatically allow access to Site Z when he VPNs in to Site A.
Here is what needs to be configured:
1) Split tunnel ACL for VPN Client should include both Site Z and Site A LAN subnets.
2) On site A configures: same-security-traffic permit intra-interface
3) Crypto ACL for the site-to-site tunnel between Site Z and Site A needs to include the VPN Client pool subnet as follows:
On Site Z:
access-list permit ip
On Site A:
access-list permit ip
4) NAT exemption on site Z needs to include vpn client pool subnet as well.
Hope that helps.
Message was edited by: Jennifer Halim

SAP client and other software on a Virtual Machine

I'm the campus coordinator for a university that is a member of the University Alliances program. This gives us the ability to put the R/3 client and other software on lab machines and also distribute it to students.
Given that we deploy in a shared lab environment on a university campus we often don't have absolute control over things like browser versions, plugins available, security settings, Java version available, and so on. We also only have the ability to do updates, installations, etc. at fixed times of the year.
As a solution for this, we're contemplating creating a virtual machine to be able to control the environment more and also allow the student greater control and customization. At this point we'd be looking at developing a Windows VM, either Vista or XP, that would have the R/3 client, IE with all the correct plugins for running Visual Composer, NetWeaver Developer Studio, and other programs such as Solution Composer. The idea would be that if we need to add a new software resource, change a version, tweak the environment, etc. we could just update and redistribute this virtual machine.
Has anyone here attempted this type of deployment? As we are just beginning, any helpful hints or advice would be appreciated.

I appreciate your willingness to think through this with me and share your expertise.
>
Markus Doehr wrote:
> Why do you think so? The "key" you use during installation is bound to a medium. We also have a license that allows us to fully automatically install Windows XP on our client PCs using Empirum and also install all other necessary software (IE updates, SAPGUI, Adobe SVG, Microsoft Office etc.)
My assumption was that if we had multiple windows instances out there all with the same key (assuming non-volume key) that the piracy protection built into the OS might in some way cause problems.
> (Perhaps not. We're still considering the ins and outs of that.) We're hesitant to put our campus volume license key on these VMs, since one could recover that key from the system and then it could become publicly available. Clearly that would be bad.
>
> That may be not a problem because those keys "usually" work only with the corresponding media - people would need to get their hands on a coorporate installation media to actually use it.
I'm not sure how challenging that in fact might be. A quick Google search turned up lots of sites that at least claim to have Windows volume keys and necessary install media. I know that college students can be very adept at things in that domain.
> The biggest problem you might face is the UUID of the client instances - they will be identical. If you plan to use Active Directory functionality (for e. g. Single Sign On) then you need to make sure each VM is different (speaking of running sysprep) and that you have a different user on each VM - which will be not easy to mantain.
If I'm understanding your thought correctly, the UUID issue is why I thought attempting 1 shared OS license key for all VMs would be problematic. My assumption is that having a unique OS key on each VM would solve this problem.
As far Active Directory goes, that likely won't be an issue. Our students have storage on the campus network, but we have no plans for the VM to access that. All our SAP resources are hosted remotely at a UCC. I envision the students being able to 'boot' their VM, connect to the UCC using the client software, do their SAP work, and be done. The only storage they'd have in the VM would be a drive in the VM. While this might not work in many deployments, given our use of this just for lab instruction, I think it would work well.
> Another point to consider is: How to update? If you update your main image (e. g. necessary SAPGUI patches) - how will you distribute that to the USB-VMs - or how will you make sure the students use the latest copy?
This is where our situation and a corporate situation likely differs. Since we are hosted by a UCC that caters just to the academic environment things tend to be build and frozen during the summer and then not changed until the next year. Our classes run each semester independently. Although we may have to roll out a different VM from one semester to the next, a mid-semester change shouldn't be needed. However, having said that, if we do need to install a patch, that should be much easier. In a lab shared environment updating a software version requires a lot of coordination. In this VM situation, each students has full administrator privilege over their VM. If they need to install a patch, they can do so. If they mess this up, they haven't disrupted anyone else. In that instance they could just download the base VM again as a 'reset.'
> In such an environment I'd more think about setting up a terminal server (using Windows 2003) and install all necessary software there. With that you only need to update at one place, you can granularily give permissions to the users and supporting users in case of a proble is easier (mirroring the session) than having single instances with all the same hostname of the client. And all students only need an RDP client which comes with the Windows XP or Vista by default.
That is something we haven't considered with this project, and I'll have to check with our system manager. Resources might be an issue here. We have an abundance of PCs, so each of them running their own VM isn't an issue. I'm not sure if we have a server capable of supporting 30-40 simultaneous remote connections that is not otherwise in use.
Thanks for your ideas here Markus. Any other thoughts, ideas, etc. are most welcome. I'll also update this thread as I start experimenting with this over the next couple of weeks.

SBO Client and Windows Vista in workgroup Licence error

Hi!
My customer runs B1 2004C. Network structure is workgroup. Client and server are in the same workgroup. XP users connect successfully, but new Vista user gets the licence error: "-2147024891 Access denied". DCOM and other customizations on the licence server are done like in SAP Notes. It doesn't help.
I know Vista is not officially supported by 2004C B1, but i have several Vista users running SBO fine in domain structure. I think the trouble is in the workgroup.
Thanks a lot!
David.

Hi David,
some of the SAP Notes addressing DCOM access denied problem of 2004 releases.
<b>Note 833798 - After Upgrade W2003 to SP1: Access denied -2147024891</b>
Symptom
After upgrading Windows 2003 server to SP1 you get the access denied error -2147024891
Other terms
license server, error -2147024891
Reason and Prerequisites
Upgrade to Windows 2003 server changes security settings
Solution
The problem is caused by SP1 for W2003 Server. You have to change the
default configuration of the DCOM to enable clients to access license
server again:
1. go to "Start/run", type in "Dcomcnfg" and the Dcom configuration will open
2. expand "Component Services"
3. right click on "my computer", open "Properties"
4. go to tab "Com Security"
5. in "launch and activation permission" go to "edit limits" this
button is new since SP1
6. tick the boxes "remote launch" and "remote activation" for user
"everyone"
After that the clients can access the license server again, if all nescessary rights are give in the DCOM as well. When the changes described above did not take effect, please check this additionally:
1. go to "Start/run", type in "Dcomcnfg" and the Dcom configuration will open
2. expand "Component Services"
3. Go to "SBOLicense", open "Properties" by right-clicking the mouse
4. On register tab "Security" customize all permissions. Add all nescessary User accounts there. If you add i.e. User Group "Everyone" there, you will not have access right problems any longer, as every user belongs by default to this group.
If that change does not take effect immediately, reboot the server.
This note is permanently updated. If you have any comments or proposals tho improve it, please contact the SAP Business One Hotline and let us know.
<b>Note 824976 - error -2147024891, access denied to license server</b>
Symptom
error -2147024891 when trying to connect with B1 client to license server on another computer The License mechanism needs a properly set up license server which is available over the network via DCOM interface to client computers. The necessary windows user rights must be assigned to client and server.
Other terms
Access denied, SAP Business One, License server
Reason and Prerequisites
Functionality description
Solution
1. Is the license server up and running?
The B1 client on the license server computer should be started and logged into to ensure that there are no problems withs the license server itself. The B1 Server tools should be opened and the settings of the License Manager should be checked so that it is possible to connect by pressing the Connect button.
2. Is the network connection between client and license server working?
The server should be pinged via its IP-address for a response. Any firewalls should be disabled between client and license server for troubleshooting reasons as they can effectively block data packets which are needed for license mechanism. If a VPN is used between client and license server all ports should be available.
3. Are necessary windows user rights in the domain given?
We highly recommend to use B1 in a windows domain, as this is the only way to manage user accounts effectively. Domain user accounts have to be configured on the domain controller computer only. For troubleshooting reasons log in at the client with the windows domain administrator account, that should prevent the user from being blocked due to a lack windows user rights. According to our recommendations the users should be Power Users on the local computer.
4. Are necessary windows user rights in a workgroup given?
If the user is in a windows workgroup, the same user account should be configured with the same password on the license server and on each client computer as well. For troubleshooting reasons a local admin account should be configured on each of these computers. As account information is stored locally on each computer, username and password must be exactly the same on each of the machines. Login with this local administrator account. According to our recommendations the users should be Power Users on the local computer.
5. Is DCOM installed and configured correctly?
On the license server DCOM interface should to be installed and configured correctly. It is located under Control panel\administrative tools\ component service. Expand and in My Computer you will find DCOM Config\SBO License. Open its Properties and check configurations in Security tab. Add user accounts there, if needed.
DCOM should be enabled on the Client machines and on the server(s). In the Component Services expand to My Computer and right click to open the Properties for My Computer. Go to the Default Properties tab and make sure that 'Enable Distributed COM on this computer' is ticked. If these settings are modifed a restart of the computer is needed for the changes to take effect.
Br,
Chris

JAX-RPC: Web service where both server /and/ client are services?

I'm considering a two-way Web service in an application that I'm designing and would appreciate any insight from prior experience.
This will be a standard client-server application, where the server broadcasts messages and the client, in turn, can request further information about the messages that it receives (think RSS-style updates, but with more interaction). [strong]However[strong], instead of having the client poll the server for new messages, I'd like to have the client register itself with the server as a message listener. The server is currently implemented as a Web service on port X. I'd like the client to register itself with the server, and then receive messages on port Y.
I'm considering a design like the following (note the directions of the inheritance arrows):
( Server class ) --<-- ( RemoteServerImpl class ) -->-- / RemoteServer interface /
|
( Listener class ) --<-- ( RemoteListenerImpl class ) -->-- / RemoteListener interface /Some considerations:
* In both cases, the client and server are broken out into an interface and two classes. The non-Remote classes implement all of the functionality. The RemoteX interfaces declare the methods that will be exposed via RPC, and the RemoteXImpl classes are empty subclasses of the non-Remote classes.
* In order to register itself with the Server, the Listener must be passed in as a method parameter, and thus conform to the JAX-RPC specification for value types. However, value types can't implement java.rmi.Remote.
* Only the Server and Listener know anything about each other.
* This application can be run either remotely or locally, depending on how the Server and Listener are instantiated. For the latter, they're instantiated directly and the listener is registered with the Server. For the latter, the RemoteX interfaces will point to the service stubs.
* I don't see an easy way to allow both the Server and the Listener to have references to each other (at least now without some casting magic), since one of them will have to conform to the value type specification, which requires that all of its fields must be valid JAX-RPC types.
I've got the Server portions implemented and working, and am now going to turn to the Listener stuff. Can anybody see a fundamental problem with this design, or can suggest something better?

Hi There,
Because web services are fundamentally a Services-oriented architecture, and not an Object-oriented one, you are unable to pass objects by reference (only by value) hence the design decision to not allow rmi.Remote objects to be sent across the wire. The best way would be to abstract an object which does itself not represent a server, but a route to a server (lets call it ServerPointer). This must contain address, port, service info, etc.
Now, in your Server class, create a factory method which takes a ServerPointer, and returns a reference to a
remote server, e.g. protected Server createServer( ServerPointer p ) (using the necessary APIs to get such a reference)
Hope this helps...

No F4 value for system and client field for create job request

Hi,
While creating a job request in Solution manager system filed and client filed F4 is not working , it does not show any value.
Do you have any idea regarding this issue.
Thansk & Regards,
kaushal

Hello Kaushal,
you habe to link user, key user i.e. a business partner (BP), and managed system and this work like this:
a) User <-> BP: start transaction BP, assign role Employee to your business partner and enter the user name on tab Identification
b) BP <-> managed system: start transaction BP, select role General and enter the External System Identifier (format: <managed system ID> <installation number> <client> <user in managed system>) on tab Identification
Alternative: Use transaction BP_GEN to create valid business partners for managed systems
See also the Solution Manager Implementation Guide (IMG):
-> transaction SPRO
.> SAP Solution Manager Implementation Guide
-> SAP Solution Manager
-> Cross-Scenario Settings
then
-> Business Partners
and
-> iBase
(Note that IMG path (and labels) might vary in between support packages)
Kind regards,
Martin
http://service.sap.com/jsm

Cross Client and Client Specific Customization in CRM 7.0

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