Cross-platform file opening issues?

Hi all,
I have created some files in CS3 on a Mac (OS 10.5.8). They are fairly simple manual pages, just text, no graphics. I’ve sent them to a colleague to open on his PC, also running CS3, but he can’t open them – he gets the message ‘Cannot open file. Please upgrade your plug-ins to the latest version or upgrade to the latest version of Adobe InDesign.’ He has patched his CS3 up to the latest version.
I don’t have CS4 on my Mac so they are definitely not in a later version of CS. I am also running only the standard set of plug-ins that came with the application: I have tried configuring the plug-ins to only load Adobe and Required to ensure there are only the standard plug-ins in use. I have tried copying the content into a new document and also making the only font used Arial, in case there is a Mac – PC font issue.
The file names are in the format Quality System.indd  I have also tried adding underscores instead of spaces, e.g. Test_Page.indd
Can anyone give me any ideas?
Many thanks,
Al.

Mr. Met wrote:
You and the other person don't have the same version of ID. Have him send you a file he originalted on his PC. If you can open it, then for sure he has an older version of ID. Have that person look under properties to see the version of ID he has.
Whiskey Tango Foxtrot? If you can open it it only tells you that your version is not lower, not that his is lower.
Have the PC user go to About InDesign user, I believe, the Help menu. Have him tell you the version number. It is probably 3.0X, which is CS.
You’d think at least one person at Adobe would have he three-digit IQ needed to see his problem coming years ago when they decided to call everything CS. You’d be wrong.

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