Cross platform question

I made a DVD that plays fine on my Mac but won't play on a PC running either XP or Vista. What can I do to correct this? It was very embarrassing and almost cost me a gig.

What kind of DVD? Did you make a VIDEO DVD and if so did you use iDVD to make it?
If so, it should play on any computer regardless of platform which has a DVD player application.
Patrick

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    I'm posting this question here as I have had less than satisfactory results from asking Customer Support about this issue. I know this forum is moderated by some great folks at Adobe and am hoping someone can clear up this question for me.
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    I don't represent Adobe in any capacity other than a mostly satisfied user. Here's what I did on a cross platform (Windows to Mac) exchange--not an upgrade, but my experience may help you.
    I, too, found that the directions didn't match the support web site.  So I used 'Purchased wrong...' as my subject.  I then completely described what I wanted to do in the comments section.  I included my current platform version and serial number in the comments. After posting I had a case number to enter onto the Letter of Destruction (LOD) which I then attached to the case. I don't know if a LOD is required in your situation as you will be paying for an upgrade.  You should be able to keep both packages active-but customer support will probably know.  In my case I had to certify that I had destroyed the original Windows package.
    After this was posted to the Adobe Customer Support Portal I then had a case number I could give to the telephone customer support so I called them.  While on the line with them they read my case file and informed me my credit card would be charged $5.95 for shipping.  Six days later I had the CS4 Design Premium for the Mac.  It *should* be just as easy for you.
    I must say that I have had to call Adobe Customer Support a handful of times in the last couple of years.  In each and every case I received prompt and accurate information that solved my problem or pointed me directly to the solution.  I am aware that this is not always the case and wish you good luck.

  • Cross platform upgrade question between Photoshop CS5/CS6 and multiple Windows/Mac computers

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    I don't have a definitive answer, but I have a feeling that a student teacher version is not eligible for an upgrade discount.  You own the CS5 perpetual license, and can install it on two computers at the same time as CS6, CC etc.  That will be the case in perpetuity.  (not sure why I didn't just type 'forever' back there, or alert the cliche police 'Going forward')
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  • Cross platform migration question.

    I have a customer that is currently runnning oracle 10g databases on solaris 64 bit operating system on sun m4000 and m5000 hardware. The customer is looking to move to the redhat 6 operating system.
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    Hi;
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    Master Note For Oracle Database Upgrades and Migrations [ID 1152016.1]
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  • Question about education version of cs6: once per year restriction and cross platform

    I am an education use of cs6, which I currently use on my mac.  I now have a windows pc, which I would also like to use cs6 on concurrently.  My understanding is my existing license doesn't cover cross-platform use, so I would have to buy a new license.  However, education licenses also have a once per year restriction (ie. you can only buy 1 license per title per year).  So my question is, for the purpose of the once per year restriction, does the windows version count as a different title from the mac version (ie, is it once per year per title per platform)?

    http://www.adobe.com/uk/special/education/students/studentteacheredition/order_fulfillment .html
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    You may purchase only one license per platform of any Adobe Student and Teacher Edition product per year. Purchases of suite editions (such as Design Premium or Master Collection) are limited to one title per platform per year. Adobe Student and Teacher Edition products may be used only on your privately owned computer and may not be resold.
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  • Cross platform "work around?"

    I've done some searching, so I know the answer to cross platform product transfers is a resounding no.  I have a mac and I originally bought CS5 for Windows a few years ago when I had a PC.  The PC has since died.  It appears there's a few ways mac users can switch between running OSX and Windows on their Macs though.  My question is, if you ran the Windows operating system on a Mac, would you be able  to install /use a Windows CS5 disc on your mac at that point?  Theoretically it would seem possible.  Anyone have any experience with this?

    Just remember that Virtual machines and machine emulation does not perform as well as running a programs in it native environment.  Also some things may not work exactly like the should.  If you hace a PC CS5 licence you can upgrade that to Mac Photoshop CS6 standard for  $200 or Extended for $400

  • Golden Gate 11: cross platform replication

    hello,
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    Hi,
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  • Saving down from CS5 to CS4 cross-platform

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    Hi Bob and thank you for your help.
    The answer to your question is yes. But now I have more information:
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    Judy
    From: BobLevine <[email protected]>
    To: Judy Schultz <[email protected]>
    Sent: Mon, Sep 13, 2010 12:46 pm
    Subject: Saving down from CS5 to CS4 cross-platform
    Is CS4 fully patched to 6.0.5?
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  • Can I use Messages in OSX to text with a person on an Android platform? My iPhone works cross platform but I don't get the text in Messages on my desktop with OSX 10.8.2

    Does "Messages" in OSX 10.8.2 work cross platform? My daughter has an android phone and I can text with her OK in iOS. However, her texts don't show up on OSX whereas texts from my son, who has an iPhone, work in iOS and OSX.

    HI,
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  • 4.0 to ECC 6 Cross Platform

    Hi Gurus,
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    TQ

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  • Help!  Cross Platform Projector issue

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    Read this
    http://board.flashkit.com/board/showthread.php?s=ffa1834a93ea5d8f5c4c8f9e97f34191&threadid =500326
    Regards
    FlashJester Support Team
    e. - [email protected]
    w. -
    http://www.flashjester.com
    There is a very fine line between "hobby" and
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  • Oracle 10g - Cross-Platform Transportable Database (with or without RMAN?)

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  • Loss of Edits in a non cross-platform InDesign/InCopy Workflow

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  • Cross platform, multiple versions, multiple architectures.

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  • Is InDesign SDK (CS4) cross platform

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