Cross Reference displays wrong Chapter

I have several FrameMaker files that will eventually be combined into one book. In some chapters there are references to outside chapters. At some point another person that was using these files had to switch the Chapter title; for example Chapter 7 became Chapter 6. Now when I open up, lets say Chapter 5, and I set up a cross reference to chapter 6 I got throug the following steps:
I make sure both files are open in FrameMaker, I put my cursor in the spot I want to make a hyperlink > Right click > Cross Reference
When the window Pops up I make the following selections:
Document: Chpater 6
Source Type: Paragraphs
Paragraph type: Heading1
Paragraphs: Page 7
I select the exact paragraph I want referenced
Format: CH XX, #
When I hit replace I am expecting the text on the screen to say something like "CH06, 3-1 Title" but instead it says "CH07, 3-1 Title"
The link goes to the location I want, it goes right to Chapter 6 but the visible text says Chapter 7 which is wrong. I assume this is happening because someone switched those two chapters.
Does anyone know how to edit what the text says or what I need to change in the switched chapters to make it work correctly. Something else I noticed is that the Document option in the cross reference is saying Chapter 6 with the old title, not the latest up to date title.

I think I may be having the same issue. I'm using Technical Communications version 3. I have a huge FM book composed of many books - over 3,000 pages if it were printed. I'm linking to the FM file in RoboHelp (RH). No broken xrefs in FM, but when I go to RH, there are odd xrefs or missing ones. I keep updating both FM and RH without any success. So, I generated a list of cross-reference markers in FM.
This is what I think is causing this. Even though you're supposed to be able to link to the FM file and if all is ok with the FM book (no errors, no broken xrefs), everything should chug along in RH. But, NO, it doesn't. When I put in cross-references in FM, I do them by the paragraph. But then you can also see the actual marker text, which doesn't always agree with the heading text. This is what RH uses. So, if you're having these issues, check the marker text to make sure it matches the paragraph text.
Below is an example where I had updated the heading, but the marker didn't match. FM didn't care and didn't report a broken cross-reference. RH just displayed the xref heading but it wasn't a link. Very frustrating. I'm looking for a way to get the xref markers to match the paragraph headings.
This is the heading: EContent in the PAC Patron Account
    and this is the marker text: 28254:Heading 3: 3M eBooks in the PAC Patron Account - Items Out 768
BTW - I saw some snarky answers - just insecure people who want to show how much they know technically. For me, I just want the *******' tool to work! If I wanted to know all the sausage-making, I'd have been a programmer. I actually like to write and fiddling with RH is just tedious! In my experience, programmers are a dime a dozen; good writers are rare.
Make this a snark-free zone and help novices. Lord knows, Adobe's own documentation just doesn't get it. They tell you what something is but not how to do it! Oh, and the UX in RH is so cluttered and confusing! Do you use a pod or a menu item, what is important enough to get a pod? Why are there all these different ways to set up a project? It's like it was designed by hyped-up, overly-caffeinated people with really bad OCD. It's not about the tool, it's about the writers trying to get their jobs done!

Similar Messages

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    Jan Macuch wrote:
    Hi, sorry for being a little late on this one. Here's a sample of the Cross-Reference PRO format you're looking for is:
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    I have an eighteen-chapter book, where all the figure numbers, table numbers, and the first- and second-level numbered headings are prefixed with the chapter number.  It would be a nightmare if (as is possible) the chapters were to be reordered later in the day.  So I put each chapter in a separate ID document, put all the documents in a book, and made liberal use of the 'Chapter number' text variable.
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  • Cut and Paste Cross References

    As some of you know, I'm updating a book composed of chapter files, with cross references between chapters. This used to be incredibly buggy, with crashes and broken references common. Some of that is improved in CS5.5, but a couple of big issues remain, and I'm wondering if anybody has any suggestions.
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    Okay, guys -- I've made some progress. And I really appreciate your support, now, and in the past.
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    In support of Niels' response, I'd written almost the same thing, but 1.__AG__,  entered a more objective response (well put, AG!)  before I sent my impressions.
    I agree with Niels that
    The reader might appreciate a more direct numbering system (the milspec standard of 1.2.2.2.2.1 would be the equivalent section to your 1B2b2a example
    The tags used would be easier to navigate if they used a 1List 2List 3List convention, and that the punctuation used in numbering is a bit confounding at first glance
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  • Cross reference markers are deleted for content in text insets

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    Version: 7.2
    Platform information:Windows XP
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    Thanks for the information, Van. We did try several techniques including adding the insertion point immediately after the text inset before the normal paragraph tag, but none seemed to consistently work. I will investigate this scenario futher, though, in light of your comments.
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  • How do I move a .fm to another folder without breaking the .book cross-references?

    Simplified situation:
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    TWDaveWalker wrote:
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    Message was edited by: Be.eM
    Reason: wrong approach, typing faster than thinking

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