Cross selling and upselling
Hi
Can I set up cross sell and upsell functionality in web UI?How can it be used in transactions like sales order?
Regards
Aakshi
Thank you for the response.
The item category is configured correctly, as the BOM does explode on the order correctly when entered manually, it only fails to add the sub-components when added as a result of the cross selling. The note you specified is not applicable to our system, we are currently on 4.7 and not upgrading to ECC6 until this summer.
Similar Messages
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Cross Selling and Sales BOMs as results
Hello,
We are expanding our use of Cross Selling. One of the requests is that cross selling return a list that includes items that are setup as Sales BOMs.
For example:
Cross selling is setup for:
Sales Org/DC/Division/Material
1000/01/01/ABC
Alternate Materials
AAA
BBB
CCC - CCC has a BOM with usage 5 and when entered on an order normally, it expands to items CCA and CCB.
Create an order and enter material ABC
Cross Selling shows with the three options above.
Add a qty of 1 for material CCC and copy it to the order
Item CCC is copied to the order, with the correct item category but does not then have the subitems of CCA and CCB.
Is there a way to make the item added via cross selling explode the sales bom, or will this not work? I know that BOM items cannot initiate cross selling, but wasn't aware it didn't work if it was a result of cross selling. Thank you.Thank you for the response.
The item category is configured correctly, as the BOM does explode on the order correctly when entered manually, it only fails to add the sub-components when added as a result of the cross selling. The note you specified is not applicable to our system, we are currently on 4.7 and not upgrading to ECC6 until this summer. -
Why CROSS SELLING MATERIALSu201D pop up box appears ??
Dear Gurus,
Could you please help me out to resolve this issue ?
When entering u201CFreightu201D as a saleable item in a sales order, a u201CCROSS SELLING MATERIALSu201D pop up box appears. This happens for other numer of products as well.
Why it is coming up ? and how to get rid of it ?
Many thanks in advance for your help !!!!Dear Ram ,
Thanks for the solution!!! It worked if I delete the second line
I have one doubt , If i delete assignment (second line) Is going to affect any other area or what would be the consequences ?
there are two lines
BP01 01 01 A A B00001 Cross selling
BP01 01 01 B B B00001 Cross selling***
and why it is happening with only some perticular materials ?? Plz explain.
Thanks in advance.
Edited by: Amod Vaidya on Nov 14, 2008 1:07 AM
Edited by: Amod Vaidya on Nov 14, 2008 1:47 AM -
How can i see Product praposal ( up / down selling , cross selling )
how can i see Product praposal ( up / down selling , cross selling ) in Winclient / Web client do we have to do any settings or not ? if Yes can someone please tell me how to do this ?
Hi Rakesh,
first you have to create upselling,downselling and cross selling master data for products.
Once done they will be seen in Webclient.
Best Regards,
Pratik Patel
<b>Reward with POints!</b> -
Cross Client and Client Specific Customization in CRM 7.0
Hi All,
I have got the CRM best practices customization documnet on below link. Now there is a list of documents with seqeunce and where we perform the different customization
Best practice documents are available here: http://help.sap.com/bp_crm70/CRM_DE/HTML/Content_Library_CRM_EN_DE.HTM
If I want to distinguish between all these customization topics in two group. So Is is possible two seprate these customization steps in Cross Cleint and Client Specific customization Group.?
Regards
PGHi Sathyadev.
it is Really Helpful answer to me.I assaigned points to you.i had one requirement this issue like after entering Lead product in sales order, i am able to select dependent products manually.how to make automatically after entering lead products the dependent products replace lead product.
where we can do this customizing to fulfil this unctionality.
In the same way like i am not able to maintain Lead product for Upselling product.can u please tell me how to maintain lead products for Upselling products
Thanks & Regards
Kishor KUmar
Edited by: kishore kumar on Mar 5, 2010 8:45 AM -
In sales order cross selling pop up screen requires FIND option
Dear Friends,
In our company we are using the pop up screen for cross selling items per BOM.
Our requirement is in the pop up screen we require find option also. we have only copy and cancel options are there in the standard functionality.
Could any one of you help us how can add the functionality of find option with out changing any standard code, ( i mean any OSS notes or user exits ).
Thanks in advance,
NLXHi Joshi,
By seeing the above link, I think after creating transaction variant we need to create Custom tcode to use that transaction variant.
But, in this case we should use transaction VA01 only, but not any Custom Tcode..
This is very urgent ..
Is there any other option to meet my requirement...
Thanks,
Radhika -
Hi everybody,
I got a problem about cross selling. I implemented every steps but still i can't get suggestion box while creating sales order. Where is the problem i couldn't find.
Note: I don't have item proposal..
I maintained procedure (sheama) and assigned cond.type to my procedure
I defined customer procedure "B" and document procedure "B"
Then i assigned my document type "B" and in customer master i determined pp customer sheama "B"
In VB41 with my condition type, i assigned 1907 to 374...
But in va01 transaction when i enter 1907 material i cant get suggestion box for 374 ????
If you can help me.... Thanks in advance...Hi,
Your problem would surely be sorted out. Please check once again if you have maintained your Cross selling procedure and assigned it to your pricing procedure. Have your cross selling procedure assigned for your customer in the sales area data, and check if the conditions record are for that customer in VB42.
As Dhanekula said, check if you have the item category determination maintained for cross selling at VOV4 as
Sales doc type + Item cat group + Usage ( CSEL) + Higher level ( Tan) --- > Tan
Then finally check for the item you are proposing for cross selling is also not part of a free goods determination. Coz thats a limitation. A material participating in free goods cannot be sold for cross selling purpose.
Pl reward if it helps.
Thanks & Regards
Sadhu Kishore -
Up/Cross Selling for sales ietsm in package quote
Dear experts,
We are using the package quote to do all our quoting and we have important requirement to be able to do up/cross selling with the package quote, at least for the sales items.
Do any of you know how this can be done with SAP? I am sure it would require an enhancement, but maybe someone have some hints on where to start.
Thanks and best regards, MiaHello Rumi,
The functionality of cross-selling with configuration is not provided and "strongly" excluded in the SD coding.
Please see include FV45PF0C_CROSS_SELL_SELECTION
*kein cross selling bei: (no cross selling by:)
Konfiguration (configuration)
IF NOT VBAP-CUOBJ IS INITIAL.
DA_GRUND = CHAR4.
ENDIF.
You can also find information on this in note 869601 - FAQ Cross Selling > point 2.
It can only be made possible via modification.
Thanks
Amber -
Hi All,
I have configured cross selling in e commerce.
When I maintain the cross selling for material in r/3, then it is working perfectly fine and showing me the cross selling materials in related products in frontend.
But when I maintain the cross selling materials for a combination of customer group/material in VB41, related products are not displayed in frontend.
The problem here is that the frontend is not populating the header communication structure which contains the customer group field in the BAPI - ISA_CROSS_SELLING_DETERMINE.
Can anyone tell me what do I do , so that the import parameter -header communication is filled when the above BAPI is called from frontend.
Thanks and regards,
NileshHi,
I dont know how this would help you but I think this is a workaround which must work.
What you do is
In Master data of TV in Relationship tab go to SERVICES tab and assign the services which are possible for the TV installation like what you have mentioned DELIVER 10, DELIVER 20 etc
Now in your service order you assign the product TV in PRODUCTID at the header level. THen in Product proposal tab you can choose from the services.
You can choose from the services and give quotation from these service. You can maintain the SERVICES in INITIAL QUOTATION mode so that they dont go to ECC or are not released for billing.
You can modify the smart form for providing this informatin to the customer regarding the different pricing. you can selectively release the item which the customer orders by changing the QUOTATION RELEASE functionality in STATUS of item.
Thats how you can I think Cross sell the services using simple PRODUCT PROPOSAL and QUOTATION RELEASE functionality without going in complexities of PRODUCT SCEMA etc
Please award points if helful
Regards
Surendra More -
Hi Guru's
I have BOM material with 10 sub materials and i also want to have some 10 cross selling items with this BOM. i have configured all settings and in sales order cross selling logo coming but materials POP UP is not coming, when i click cross selling tab its not coming anything.
My question is whether BOM material can have Cross selling?? if yes wat iam missing.
Regards
Ramkihi ram
As far as my knowledge goes we can have cross selling with a BOM .material but we cant do BOM with cross selling
Regards
Srinath -
Cross selling stop when find a condition type
Hi everyone,
I'm trying to use cross selling to bring a pop up window and the user can select the material, the fields that I'm using are sales org, distrib. channel, division and material group, I already performed all the configuration and when I create the sales order the pop up window only show one material because found a condition type in the access sequence and is not performing the following validation...somebody know what could be happening?
Thanks in advance
Regards
ManuelHi,
you can use cross selling. When you create entries for condition CS01 (standard condition for cross selling) for a material, you start entering all materials that could be sold with that material. To do so, double click on the material and you’ll able to add additional ones and quantities. You can use a single acces sequence for condition CS01.
When creating a sales order, a pop up will appear and you can select the materials you want to cross sell by entering a quantity in the pop up (if no quantity, they’re not copied).
Regards,
JM -
Cross-selling in ERP catalog based webshop
Hi,
I want to setup cross-selling for B2B/B2C scenarios for an ERP catalog based webshop.
I have made the settings in Sales And Distribution -> Basic Functions -> Cross-Selling
but where do I need to maintain the cross-selling relation? Please tell me if there are any other settings that I need to make.
Regards,
MeenakshiGlad you found it,
There should also be a section in your bestpractice guid in this area.
Enable Cross-Selling Set this flag if you want to enable the Cross-Selling function in ERP E-Commerce. Also check the ERP IMG Customizing in Sales and Distribution Basic Functions Cross-Selling
Mark
Edited by: Mark Foley on Jan 20, 2011 2:30 PM -
Cross Selling in IC Web Client
Hi,
I have defined the Cross selling association rules.
Copied the standard Cross selling Method Schema, which has the permitted Function Modules.
In IC Settings, Assigned the method schema to respective Sales Org and Txn type.
Now when I am creating the Txn in IC Webclient, the Product Proposal is not appearing at all.
Am I missing something?
We are on CRM 4.0.
thanks
YashHi Yash,
This is Bhargava. I have started working on IC Webclient
very recently.
I have some issues, can you please help me out.
Thanks and Regards,
Bhargava. -
Hallo everyone!
For some reasons we would like to suppress cross selling on specific item categories and item numbers. But in the requirement at runtime there are suchs data not avalable - on itme level only product master data.
Any trick known how to get item category or item number in RV61Dxxx?
Regards,
MichaelHi,
I dont know how this would help you but I think this is a workaround which must work.
What you do is
In Master data of TV in Relationship tab go to SERVICES tab and assign the services which are possible for the TV installation like what you have mentioned DELIVER 10, DELIVER 20 etc
Now in your service order you assign the product TV in PRODUCTID at the header level. THen in Product proposal tab you can choose from the services.
You can choose from the services and give quotation from these service. You can maintain the SERVICES in INITIAL QUOTATION mode so that they dont go to ECC or are not released for billing.
You can modify the smart form for providing this informatin to the customer regarding the different pricing. you can selectively release the item which the customer orders by changing the QUOTATION RELEASE functionality in STATUS of item.
Thats how you can I think Cross sell the services using simple PRODUCT PROPOSAL and QUOTATION RELEASE functionality without going in complexities of PRODUCT SCEMA etc
Please award points if helful
Regards
Surendra More -
Cross selling (one for pros)
Hi,
For me, one task I have left on my site is cross-selling
products on my detail page. Cross selling, for those who dont know,
is basically offering additional products that go well with the
products they already sought up in the detail page. For instance,
if they chose a flashlight, i might also want to offer them some
batteries of the right kind.
Anyways, the detail page works fine where the right product
apears by looking at the the variable productID in the URL.
Underneath I want to make an additional recordset (I guess this is
the best way) with 6 items that fit well with this product. How do
I do this? Do I need to make additional variables? How do I link
the right cross sell items to the product above which is already
linked from the master page?
What I am basically asking is some pointers to get me in the
right direction or even some more detailed ideas.
Thanks.quote:
Originally posted by:
bregent
>well, i learned a lot more about asp and access.
Amazing how much one can learn in a month!
>So its now: products.ProductID --> (one to many)
crossell.productsID, crosssell.crossellproductID -->
>(one to many) products.ProductID.
That looks like you are on the right track. The relationship
looks fine, but in SQL you cannot reference the second instance of
the products table directly - you need to create an alias. An alias
in SQL is simply a virtual instance of the table.
You have a few options here and I don't recall if the DW
recordset GUI allows you to create an alias. But you should be able
to write the freehand sql directly. The SQL will look something
like:
SELECT Products.Product ID, Products_1.Product ID
FROM (Products INNER JOIN Crosssell ON Products.Product ID =
Crosssell.ProductID) INNER JOIN Products AS Products_1 ON
crosssell.crossSellProductID = Products_1.Product ID
Here we've created an alias of the Products table called
Products_1. (sidenote: your table names should be singular, not
plural. So, Products should be changed to Product)
Another option is to create a query in Access that links the
tables. Access will automatically create the alias for you if you
select a table more than once in a query. Then just reference the
Access query in your ASP page the same as you would a table.
Well, something is defenitly going right...and some stuff is
definetly still not okay :).
I think that we were successfull in creating a virtual
instance of something, when i test this sql I indeed get the two
test results that i entered in the crossell table. only, the
dreamweaver recordset now shows me two workable values:
recordset2.productID and then again recordset2.productID :). So, I
guess the productId's of both the detail page item is showing as is
the productID of the cross sell product, but necesarry stuff like
the price variable, name variable etc from the table products are
still missing which i do need.
what am i doing wrong?
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