Cross selling in e-commerce

Hi All,
I have configured cross selling in e commerce.
When I maintain the cross selling for material in r/3, then it is working perfectly fine and showing me the cross selling materials in related products in frontend.
But when I maintain the cross selling materials for a combination of customer group/material in VB41, related products are not displayed in frontend.
The problem here is that the frontend is not populating the header communication structure which contains the customer group field in the BAPI - ISA_CROSS_SELLING_DETERMINE.
Can anyone tell me what do I do , so that the import parameter -header communication is filled when the above BAPI is called from frontend.
Thanks and regards,
Nilesh

Hi,
I dont know how this would help you but I think this is a workaround which must work.
What you do is
In Master data of TV in Relationship tab go to SERVICES tab and assign the services which are possible for the TV installation like what you have mentioned DELIVER 10, DELIVER 20 etc
Now in your service order you assign the product TV in PRODUCTID at the header level. THen in Product proposal tab you can choose from the services.
You can choose from the services and give quotation from these service. You can maintain the SERVICES in INITIAL QUOTATION mode so that they dont go to ECC or are not released for billing.
You can modify the smart form for providing this informatin to the customer regarding the different pricing. you can selectively release the item which the customer orders by changing the QUOTATION RELEASE functionality in STATUS of item.
Thats how you can I think Cross sell the services using simple PRODUCT PROPOSAL and QUOTATION RELEASE functionality without going in complexities of PRODUCT SCEMA etc
Please award points if helful
Regards
Surendra More

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hi ram
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Michael

Hi,
I dont know how this would help you but I think this is a workaround which must work.
What you do is
In Master data of TV in Relationship tab go to SERVICES tab and assign the services which are possible for the TV installation like what you have mentioned DELIVER 10, DELIVER 20 etc
Now in your service order you assign the product TV in PRODUCTID at the header level. THen in Product proposal tab you can choose from the services.
You can choose from the services and give quotation from these service. You can maintain the SERVICES in INITIAL QUOTATION mode so that they dont go to ECC or are not released for billing.
You can modify the smart form for providing this informatin to the customer regarding the different pricing. you can selectively release the item which the customer orders by changing the QUOTATION RELEASE functionality in STATUS of item.
Thats how you can I think Cross sell the services using simple PRODUCT PROPOSAL and QUOTATION RELEASE functionality without going in complexities of PRODUCT SCEMA etc
Please award points if helful
Regards
Surendra More

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