Crossed line for past 10 days.NO HELP from BT what...

I have had a crossed line for the past 10 days. Its actually crossed with a talktalk number with a house on the next street.
They get our calls i get theirs.
BT have done nothing.
What part of  "can you please fix this problem?" do you not understand?

This is a BT residential customer to customer forum. Your post does not go to BT.
You need to contact BT and report the problem to them.
See link for contact details.
https://bt.custhelp.com/app/contact#h=eyJzdGVwMCI6ImNvbnRhY3RJdGVtTGluazU2MjciLCJzdGVwSWR4IjoxLCJzdG...

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