'Crossgrade' Questions?!?

Okay, so I notice on the Apple Store page for the Crossgrade from FCP 1, 2, or 3 that it says, "Academic and not-for-resale versions of Final Cut Pro 1, 2, or 3 are not eligible for this upgrade.", I was told when I purchased my FCP 3 Academic from Apple that it would be capable to be upgraded to the retail version for all future versions...and 2.1 versions later they tell me this isn't so. Is that the case? And I thought I got screwed when I received and opened FCP 3 a half hour before 4 was announced and they would not work with me to get FCP 4.
Two, if you already owned Final Cut Studio with FCP 5.0.x you still need to pay $99 and mail in your disc to get Final Cut Studio Universal?
Three, is there anyway to upgrade FCS to FCS Universal without mailing in the disc...say going into the Apple Store and trading them discs there?
eMac 1.42GHz (work) Mac OS X (10.4.8) G4 1.42GHz Dual Processor (home) + 60BG Black Video iPod

Afraid I don't know anything about the Academic versions, but yes, if you already owned FCS 5.0.x you still needed to pay $49 and mail in your discs. Finally, there's no way to upgrade via the store - you have to mail it in.

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Crossgrade Question

I have two FCP Studio licenses. I understand that the crossgrade is a universal edition, and that 5.1 has features not found in the previous version. I have sent disks in and upgraded one license since I just upgraded on computer to the new Intel iMac.
My question: can I use the same disks to upgrade on my non-intel G5, using my other license serial number, without sending the other set back and paying the (modest) crossgrade fee?
I wasn't planning on using the universal version on the G5, except now the project format is incompatible. Bummer.
Philip at Parabolic Productions

I have a question about what to send back to Apple for the crossgrade to FCS. The pdf states that the original install disc is all that's is needed. I bought a STP retail upgrade in Dec. of last year, a B'day gift to myself to upgrade from ST 1.2, and have just come up with the $199 to go for FCS. I have not done a great deal of working projects in STP but have recently been asked to do a soundtrack and possibly some minor video editing for a local paid TV station program. Do I need to send all the discs back including the loops and training discs from the upgrade or just the STP upgrade install disc? I have read different versions of this in the forums. I also just bought a new Quad that I have yet to install STP on. Just got it two weeks ago thus the lack of funds for the FCS upgrade! I have been weeding through software to decide what stays on the Quad from the old Mac and what is not necessary. Will I need to install STP first before I send the disc(s) back or will the version they send install without STP on the Quad which as of right now doesn't have it loaded? Sorry I just found out about this in early April and it's been bugging me and I just aquired the funds to try and go for the full FCS and the offer to do some real editing has me excited. I am just trying to do everything right. It's kind of hard for me as I will be shipping the original disc or disc(s) off to Apple and that was hard earned money for me.
Any insight would be great.
Thanks
Quad Mac OS X (10.4.6)

Logic Express 7.2 Crossgrade Questions???

Hello,
I just picked up the Logic Express 7.2 Crossgrade and had some questions:
Being that Apple was so generous not include a single lick of paperwork (installation guide or manuals) and the Installer and Content disc are dated Jan. of 2006 (everything is almost a year old, read me's, manuals etc..) that are on the installer disc! I'm a little confused.
First: My original version of Logic Express is 7.0 and I do not have it installed on my computer (see specs below). So, will the serial # that came with my original 7.0. version work with this 7.2 crossgrade?
Second: Is the 7.2 Installer disc a full installer or will I have to run the original 7.0 disc and then run the 7.2 installer disc to upgrade the Logic Express application? Or is the 7.2 disc a full installer?
Third: Being that there are no physical manuals, etc... and as I stated above the PDF Manuals are almost a year old, where do I find all of the most current Manuals, Read Me's, etc...?
Fourth: is anyone using Logic Express 7.2 with a Digidesign Pro Tools LE system, which consists of a Digi 002 (Console) with Pro Tools LE 7.1cs10. I'm using it with a Power Mac G5 Dual-Core 2.3 with 4.5 GB of Ram, running Tiger 10.4.8 (PPC). If so, are you having any problems using Logic Express 7.2 (or what ever the current version of Logic Express is) and is having Logic Express 7.2 installed on the same computer as Pro Tools causing any problems with Pro Tools running properly (or to be blunt, breakin Pro Tools)?
P.S.
I know I might get slammed for this and I know that the Logic Express 7.2 Crossgrade was only a lousy $29.00 plus Tax but is it too much to ask for actual physical manuals, installation guides with the crossgrade? And most importantly, at least the most current version of Logic Express 7.2? As I said above, the 7.2 disc is dated almost a year ago! The current version I now see is 7.2.3 and was released September 2006. What's the deal with that?. I guess Apple is trying to save a buck or make one, who knows?
Any help would be appreciated!
Dual-Core 2.3GHz PowerPC G5 processor Mac OS X (10.4.8) 4.5 GB of Ram

Thanks for the reply SynterX,
I'm glad to see that someone is on the same wavelength as me. I agree 100 percent that Apple "could have at least supplied a single sheet of paper in there that says how to install and what to do". I happen to be one of the people that like to look at the actual printed documentation (call me crazy). And yes, I did have to send them my 7.0 Disc. Thanks for answering the mysterious full installer/serial # question that I had. Just curious, when did you get your crossgrade and is it the same version that I just received, 7.2 (which is almost a year old).
I also just ordered the Soundtrack Pro upgrade to Final Cut Studio. I can't wait to see what that mess looks like!
P.S.
Where does one find the current Logic Express Documentation, etc...?
Thanks again!
Dual-Core 2.3GHz PowerPC G5 Mac OS X (10.4.8) 4.5 GB Ram

Motion upgrade & crossgrade question

Hi,
I recently purchased the Motion 2 upgrade. I was curious, to qualify for the crossgrade to FCS Universal, do I need to send my Motion 1 disc, the upgrade disc or both?
Thanks,
Jamie

I have this same issue.
It just says "Mail the completed order form, payment, and
the original Motion 2 Install DVD toEmail address."
I take that to mean the Motion 2 install disc

Crossgrade install question

I just bought the crossgrade, and am wondering if installing it will restore preferences, etc. to default.
Thanks.
P.S. Sorry, that wasn't really a question.

The 7.2 crossgrade replaces the application, not your prefs and such.
No need to worry about your settings.

FCP crossgrade from educational version one more question

I just recieved my new MacBook Pro! I see that I need to upgrade my Educational version of FCP 4.5 HD to 5.1 along with the whole acedemic studio in oder to use it/ them on my new intel based computer. I also see that I should be able to upgrade/ cross grade from my Educational version. On the PDF instructions for the upgrade they list a number after Final Cut Pro Academic HD (M9153LL/B). My question is what does that number refer to, do I need that number printed on my install disk in order to upgrade? I have a different number printed on my install disc.
Mike

The number they're referring to is the retail part number for the software. As far as I know, its printed on the box the software was packaged in - probably also on your original invoice.
-DH

Final Cut Studio Crossgrade License Question

Our office is in the process of updating all our G5s with the FCS crossgrade and have run into a little snag. The update comes with one serial number for Studio and it is presumable that it replaces and supercedes the previous versions of FCP, DVDSP, Motion, Livetype, and Soundtrack... So far, most of the machines are doing that. However, we have a couple of machines that are still attaching themselves with the old licenses.
Is there a preference file that can be deleted or an xml tag that can be changed in order for the new Final Cut Studio installer to prompt us to enter in the new serial?
Any help would be greatly appreciated!

If you rename /Library/Application Support/ProApps/Final Cut Studio System ID that should prompt you the next time you open an application...
Patrick

Crossgrade Disc Question

I am sending in for the crossgrade today, and I am wondering if I have to send in all the discs or just the FCP HD disc. I purchased the Studio so I have the FCP, DVD Studio, Live Type, Motion, etc. But do I need to send them all in?

http://www.apple.com/universal/crossgrade/
There's order forms there to download that tell you all you need to know. You only need to send the four appplication discs.

PC switching to Mac - software question.

I am switching from a PC to MacBook Pro...
I am not sure of the best newsgroup to put this in, but I will start with this one.
I have installed Parelles to run a particular Windows app; most others that I use have a mac version.
I have a considerable investment in Win software (i.e. adobe software, Office 2007 etc.). To get the mac version, do I just have to buy it and loose my investment in win software? Will software key numbers from windows work while installing a comparable mac version? My question is about mac software, not win software running under Parallels.
Please advise.
Bob

To get the mac version, do I just have to buy it and loose* my investment in win software?
No, you can either:
1. Ask if a crossgrade is available from the software vendor.
2. If none is available, sell the license for your PC software and buy a Mac software equivalent.
Will software key numbers from windows work while installing a comparable mac version?
That varies by software title. Some allow you to change licenses. Check with the software vendor.
There are some almost free and free equivalent software titles to Windows software available for the Mac**:
http://www.macmaps.com/crossplatform.html
- * Just for your information, the word is lose, not loose. It is an easy mistake to make, which I have in the past when I wasn't as familiar with English spellings and meanings.
- ** Links to my pages may give me compensation.

FCP Issue with Crossgrade

FCP will not open, nor will any of the other pro apps. The error is:
===== Thursday, June 22, 2006 7:07:07 PM US/Central =====
dyld: Library not loaded: /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
Referenced from: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Reason: no suitable image found. Did find:
/System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit: mach-o, but wrong architecture
Jun 22 19:07:16 Macintosh-2 crashdump[512]: Final Cut Pro crashed
Jun 22 19:07:16 Macintosh-2 crashdump[512]: crash report written to: /Users/Travis/Library/Logs/CrashReporter/Final Cut Pro.crash.log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
This error message prompted me to delete the "prokit" file & reinstall the crossgrade. I have tried it, but alas nothing. However, if you check "Run under Rosetta" it will work and I cannot tell if it is emulated, seems like it is. Can someone who has a working Final Cut Pro 5.1 (Universal) application check the following file and tell me if it says PowerPC or Universal?:
/System/Library/PrivateFrameworks/Prokit.framework/Version/a/Prokit (right click and get info on "Prokit")
The weird thing is, my file says PowerPC and if you delete it and reinstall it will put the same PowerPC "Prokit" file. So I downloaded Pacifist to explore the new universal DVD's I was just sent, and if you search for prokit, you will find it uder the ProAppRuntime.pkg file. Then I extract that file to get info on it, and it says PowerPC as well, huh? Anyway, if someone can tell me if they have "Prokit" as Universal then it would seem I need that version. But this doesn't make any sense.
Thanks for the help.
Travis

FYI
Problem solved, although very unorthodox. I found a friend with an Intel iMac, but didn't have FCP. But he did have Aperture, figured it was worth a shot and searched his machine for the file in question "Prokit" and sure enough it was Universal not PowerPC. I copied the file, which was 1-2 mb, to my machine and voila' all the proapps now open and run very fast.
I'm not sure why this happened to my machine, nor why a reinstall of the UB FCS didn't work.

I have A question about Adobe creative Suite 3 Design Premium, and what it comes with..

My boyfriend works for a office furniture company building and tearing down office furniture. Today one of the people who worked at the company he was tearing down told him he could take any of the programs there as they had no use for them. So he took the Adobe Creative Suite 3 Design Premium as well as mac OSX Leopard, thinking I would like to use them. But I have a PC.
My question is what comes with the Adobe Creative Suite 3 Design Premium? Since I can not use it, I thought I could sell it, but do not want to do so if I do not have everything it comes with or needs. What I have is three disc's, in the case. There is the application, the content, and the video workshop. There is no booklet or anything with it. If anyone could answer my question, I would really appreciate it. I dont want to sell it to someone and get in any trouble for it not having what its supposed to.
Thank you for your time and help.

Firstly, the CS3 Design Prem comes with Photoshop Extended CS3, Illustrator CS3, InDesign CS3, Dreamweaver CS3, Acrobat Pro 8 as well as Bridge and and Vesion Cue.
Secondly, has the packaging been opened? If so, it could still be installed on a PC or rather Macintosh somewhere. If so, this makes it a trickier proposition with regards to installing it yourself or selling it on.
Don't quote me on this, but if the software is fresh and unopened or has been deactivated, you could upgrade to Design Prem CS4 Mac and then crossgrade to Design Prem Windows. Don't know if it's possible to crossgrade and upgrade in one fell swoop from Mac to Win. I suspect not - but will be happy to be proven wrong.
Hope this helps.
Ian

Final Cut Crashes after Crossgrade

Just perchased Final Cut Studio 5. Everything installed fine, no errors or anything. I went to open FCP and got this error...
"Licensing Error
This application cannot continue because the licensing data is corrupt."
I read thru these forums and found: http://discussions.apple.com/thread.jspa?messageID=2037372&#2037372
Mazzer the Wake:
"I seem to have got to the bottom of the problem. I had remove a Studio ID file from the Pro Apps Folder in the Application Support Folder.
Not elegant but it seems to have helped.
M"
and a reply:
StefanWolfrum:
"it's the file
/Library/Application Support/ProApps/Final Cut Studio System ID
trashed it, launched one of the Pro apps, entered my license data, the file got rewritten and everything works fine now.
thanks a lot for your hint!!
Stefan. "
So, I did that, now FCP 5 unexpectedly quits while on the splash screen.
DVD Studio4: OK
Soundtrack Pro: OK
Compressor: OK
LiveType: OK
Cinema Tools: OK
I cant use FCP 4.5 anymore either...
I cant reinstall 4.5 either, because Apple took the disks when I send for the crossgrade...
Any help please?!

New Discussions ResponsesThe new system for discussions asks that after you mark your question as Answered, you take the time to mark any posts that have aided you with the tag and the post that provided your answer with the tag. This not only gives points to the posters, but points anyone searching for answers to similar problems to the proper posts.
If we use the forums properly they will work well...
Seems to me that Brian deserves at least a couple of "Helpful"s, no?
Patrick

Basic Questions (Compressor/Qmaster)

I can't find answers to some really basic questions:
1. To distribute Compressor tasks, is Qmaster and Compressor required on all participating Macs?
2. Are they required to be exactly the same version across the participating Macs?
3. Are they required to have unique serial numbers? (I tried to start Compressor on a second Mac that had been installed from FCS 5.1 Crossgrade package that resides on original Mac - all that was on the second Mac was Compressor and Qmaster - Qmaster didn't seem to mind, but Compressor gave me a warning message and terminated....)
4. Assuming the above issues have been resolved as required, does Compressor have to be started on the "Services Only" Mac in order to assist in the processing?
Again, my apologies for the level of these questions....
Stan

1. No - just use the Qmaster node installer (In the extras folder of Final Cut Studio install disc).
2. Yes - same versions of Qmaster
3. The nodes don't require a serial number.
4. No - just turn on Services in the Apple Qmaster panel of System Prefs. On the nodes, check Share and Managed and click the "Start Services" button. Set up the Nodes as Services only and your Controller (the machine with Compressor installed) as Services and cluster controller. Then use Qadmin to set up the cluster.

Crossgrade for education products?

I have the education version of Final Cut Pro 5. Am i eligable for the crossgrade to final cut studio for 99 dollars?
Macbook Pro, 2GHZ, 2GB RAM, 256MB VRAM Mac OS X (10.4.4)

the answer to my own question is yes. And i am getting a crazy good deal on the new version of Final Cut Studio

Neophyte Asking Basic Questions

I must be thick - can't find answers to some really basic questions:
1. To distribute Compressor tasks, is Qmaster and Compressor required on all participating Macs?
2. Are they required to be exactly the same version across the participating Macs?
3. Are they required to have unique serial numbers? (I tried to start Compressor on a second Mac that had been installed from FCS 5.1 Crossgrade package that resides on original Mac - all that was on the second Mac was Compressor and Qmaster - Qmaster didn't seem to mind, but Compressor gave me a warning message and terminated....)
4. Assuming the above issues have been resolved as required, does Compressor have to be started on the "Services Only" Mac in order to assist in the processing?
Again, my apologies for the level of these questions....
Stan

1. Yes, plus, if you're sending Compressor tasks from Final Cut Pro, all computers in the cluster are required to have Final Cut.
2. It depends, but usually, yes, all versions need to be the same. Qmaster 2.0 and 2.1 are not compatible with each other. 2.0.1 and 2.0.2 would most likely work. together.
3. I've always been working with Volume Licenses here, so I can't verify this, but as far as I know Final Cut Studio programs won't operate if an identical serial number is operating on the same network. As far as recieving tasks, I'm not sure serial number checking is done.
4. The answer to this question can be found in the Distributed Processing Setup Manual (open Apple Qadministrator -> Help -> Distributed Processing Setup), but in a simple answer, no, a QuickCluster, Services and Controller, and Services only computer can all be configured into a cluster (I'm pretty sure).

'Crossgrade' Questions?!?

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