Crosstab with char values doesn't work

I am using Template Builder for Word 5.6.2 to create a crosstab report. I need to create a crosstab table that has char values in the cells not numbers as is expected by the wizard. Because the sum command expectes a number it displays the NaN not a number error in the cell if I try to display a char value. I tried changing the sum to max in the cell:
<?max ($G1[(./CRITERIA_ID=current()/CRITERIA_ID)]/THRESHOLD)?>
but this gives an error.
Is is possible to display a char value?

I ran into a similar problem before and worked around it by moving the query to a pipelined function in the database as described at WITH clause unexpectedly causes ORA-00942 in Reports Builder
Hope this helps.

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