CRS-0254: authorization failure

Hi,
I have a Windows 2003 Server machine running on 2 nodes with Oracle DB 10.2.0.4
When I try to stop one of the instances I get the following error:
CRS-0254: authorization failure
I am logged in with my domain user account which belongs to a domain-Admin group which in turn is attached to local-Admin group.
On metalink I found Note 550849.1 which explains that the user who created DB and services must be the same as the user who installed the Oracle software. Now, the thing I don't understand is this:
1. When I click on oracle.exe file Properties > Security tab > Advanced button > Owner tab I can see:
Current owner of this item:
Administrators (myserver\Administrators)
2. However, when I check the permissions of the services with getperm:
C:\oracle\product\10.2.0\crs\BIN>crs_getperm ora.RACDB.db
Name: ora.RACDB.db
owner:system:rwx,pgrp::---,other::r--,
I can see system as the owner.
Now, there is no SYSTEM user that I can see in my local accounts so the question is - what exactly is that SYSTEM owner coming from?

Hi Pawell,
I am not sure whether your problem has been resolved or not.
But unfortunately even we are facing the same issue. Till today morning everything was fine. Suddenly users started complaining that they can't connect to the database.
When we tried log into database using sqlplus command it gave us TNS:protocol Adapter error which is weird. (every service relates to oracle and cluster are running from windows services and even when we checked crs_stat -t ==> all the services are up and running)
and when we tried to stop the services on the cluster level it gave us CRS-254 which is authorization failure.
Though restarting the server fixed the problem as of at this moment, We don't really know what caused that problem.
If your problem has been resolved can you give me some information in relates to this.
Regards
Balaji

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Hi,
i m trying to start 1 instance in rac env using srvctl command i m getting following error.
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Hi Pawell,
I am not sure whether your problem has been resolved or not.
But unfortunately even we are facing the same issue. Till today morning everything was fine. Suddenly users started complaining that they can't connect to the database.
When we tried log into database using sqlplus command it gave us TNS:protocol Adapter error which is weird. (every service relates to oracle and cluster are running from windows services and even when we checked crs_stat -t ==> all the services are up and running)
and when we tried to stop the services on the cluster level it gave us CRS-254 which is authorization failure.
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If your problem has been resolved can you give me some information in relates to this.
Regards
Balaji

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From the Error message it seems that an IT policy has been enabled on the Device.As you had brought it second hand to resolve the problem you had to remove the IT policy from the device .So to do that follow this Knowledge Base :
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CRS-0254: authorization failure

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