CRVS2010 Beta - Crystal Reports crashes Visual Studio

Question

I have a problem in VS2010 whenever I attempt to use anything related to Crystal Report files (*.rpt). Attempting to open any rpt file or add one to a project causes VS2010 to crash. I have tried un- and re-installing several times to no effect. Any help would be welcomed.
I'm running:
Windows XP SP3 32-bit
VS2010 Ultimate
I can get the crash to occur in the following scenarios:
Create a new code project. In that project, Add new item... Crystal Report file.  The report file will be created and then Visual Studio crashes due to an access violation exception. It generates the following error in the system event log:
Event Type:     Error
Event Source:     Microsoft Visual Studio
Event Category:     None
Event ID:     1000
Date:          6/9/2010
Time:          10:44:11 AM
User:          N/A
Computer:     A4731728
Description:
Faulting application devenv.exe, version 10.0.30319.1, stamp 4ba1fab3, faulting module unknown, version 0.0.0.0, stamp 00000000, debug? 0, fault address 0x00690072.
Next case: Add existing item... an rpt file created by the above process. The file is successfully added to the project. However, opening the file to edit it causes a Microsoft Visual C++ Runtime Library error dialog to appear, followed by VS2010 crashing. I managed to pull the following errors out of the process:
Unhandled exception at 0x7c812aeb in devenv.exe: 0xC0020001: The string binding is invalid.
Unhandled exception at 0x791dfe16 in devenv.exe: 0xC0000005: Access violation reading location 0x00000034.
The following error was added to the system event log:
Event Type:     Error
Event Source:     Crystal Reports
Event Category:     None
Event ID:     4353
Date:          6/9/2010
Time:          11:09:41 AM
User:          N/A
Computer:     A4731728
Description:
The description for Event ID ( 4353 ) in Source ( Crystal Reports ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: The keycode assembly, BusinessObjects.Licensing.KeycodeDecoder.dll, cannot be loaded.
Similar crashes occur when I attempt to upgrade or open any old 2005 reports in 2010.
Thanks.

Answer 1

Hi J,
Our PM just verified what you found also. This is another one of those "dll hell" problems that Microsoft is trying to fix by asking all to put their own dependency runtime into their own app folders.
I don't think Mcafee is the cause. Our IT department push out McAfee as well and I don't have it in the system32 folder so it's likely Adobe installing it into the \system32 folder.
You could try moving it to their app folder so it doesn't break Adobe or submit a ticket with Adobe to not drop that dll into the \system32 folder.
For your info also the dll is a Crypto Package released by RSA, file security.... Part of the new feature of locking the RPT files by encrypting them.
It may not be Adobe doing this either, check the install logs to find out who is placing the dll in the \system32 folder.
Update - I just installed Adobe Reader and it wasn't Adobe Reader installing it so you guys will have to check the install logs and let that 3rd party software company know they need to alter their installer.
At this point we don't need the dump file.
Problem_Report:  ADAPT01438407
Thanks again for all your time testing
Don
Edited by: Don Williams on Jun 21, 2010 10:34 AM