Crw32.exe has encountered problems...

I am getting the Windows error 'crw32.exe has encountered problems' when opening a report that I just created in Crystal Reports XI hitting an Oracle db. Windows shuts down CR. This has happened to me a twice today. My only recourse is to start the report over from scratch. The report isn't particularly complicated - 4 groups with summaries and a GIF logo in the header. Any suggestions or questions for more information would be appreciated. This is very frustrating.

Ive had some suggestions for you to try.Â Apparently this might be down to a driver issue although it would also help to know if you are running on Windows Vista or on an older version of Windows.Â
If you are using the Microsoft ODBC driver, can you try instead switching and using the Oracle ODBC driver.Â
You can get Oracleâu20AC(tm)s ODBC drivers here:Â http://www.oracle.com/technology/software/tech/windows/odbc/index.html
Can you see if that helps ?

Similar Messages

Crw32.exe has encountered a problem and needs to close

approximately every 1 and 1/2 to two months I have to uninstall Crystal Reports XI and re-load release 2. The program works fine then starts acting funny (cursor will not change when making text box longer/shorter, Can only make sections larger/shorter by putting the cursor over to the far left side of the report, etc) When this starts happening, within one day I receive the error
"crw32.exe has encountered a problem and needs to close. We are sorry for the inconvenience"
I was able to see a thread in the Business Objects forum indicating there was a service pack to fix the problem. Each time I search for service packs to install nothing comes up. Does anyone know what this service pack is and where I might be able to find it.
Thanks Much
Donna

Hi Jon
Have you checked with DEP option?
Right Click on My Computer ->Click on Properties->Click on Advance Tab-> Click on on Settings in Performance Pane-?Click on Data Execution Prevention Tab ->Click on Turn On DEP option ->Click on Add button and browse for crw32.exe file.
What is difference between mentioned two machine(Configuration)?
Are you using dual monitor with Crystal Report?
Have you checked with event viewer?It gives the detail description of error.
Below are the steps for event viewer:
Click on Start ->Run -type in eventvwr.
Hope it will help you.
Regards
Asha.

Crw32.exe has encountered a problem and needs to close,pls help

When I try to use a crystal report version 10.0 to querry from two data source at same time, I got following error:
Crw32.exe has encountered a problem and needs to close. We are sorry for the inconvenience .
I have a 8.5 version crystal report and it works just fine.
The two data source are:
MS access2003 DB and Sage Mas90 DB.
I have tried on server 2003 and window XP. none of them works.
Any help is appreciated.
Jonathan

Reporting off 2 datasources should work in CR10.
I would suggest the following;
1) Check the version of CR10 and apply SP5 if necessary
2) Try using different connection methods, if you are using a native connection try odbc for example
Possible workarounds woulr be to use a main report > subreport
or
In Access create a linked table to Mas90

Crw32.exe has encountered a problem and needs to close. We are sorry for t

crw32.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
AppName: crw32.exe AppVer: 12.0.0.683 ModName: msjet40.dll
ModVer: 4.0.9511.0 Offset: 000cdb4b
I am using a MS Access 2003 DB. I get the above error when I try to open a New Report with the current instance of the DB; if I use a backup from 2 weeks ago it works with no problems. Is there any insights; I would prefer not to restore from the backup??

Update from my earlier message:
tried to install on a win7 32 bits. and I get the same error message.
Restarted the Win7 64 which was working and now I get the same error message too
so 3 different machines three diffferent operating systems and 3 times CR crashes on opening MDB files....
here is the error message
Log Name: Application
Source: Application Error
Date: 5/19/2010 7:43:13 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Faulting application name: crw32.exe, version: 12.0.0.683, time stamp: 0x47c8be9a
Faulting module name: MSJET40.DLL, version: 4.0.9756.0, time stamp: 0x49246e48
Exception code: 0xc0000005
Fault offset: 0x00021b27
Faulting process id: 0x708
Faulting application start time: 0x01caf7aca12f0b2b
Faulting application path: c:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crw32.exe
Faulting module path: C:\Windows\system32\MSJET40.DLL
Report Id: 498c39ee-63a0-11df-b1fe-00508dbcaa0b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
 <Provider Name="Application Error" />
 <EventID Qualifiers="0">1000</EventID>
 <Level>2</Level>
 <Task>100</Task>
 <Keywords>0x80000000000000</Keywords>
 <TimeCreated SystemTime="2010-05-19T23:43:13.000000000Z" />
 <EventRecordID>4412</EventRecordID>
 <Channel>Application</Channel>
 <Security />
</System>
<EventData>
 <Data>crw32.exe</Data>
 <Data>12.0.0.683</Data>
 <Data>47c8be9a</Data>
 <Data>MSJET40.DLL</Data>
 <Data>4.0.9756.0</Data>
 <Data>49246e48</Data>
 <Data>c0000005</Data>
 <Data>00021b27</Data>
 <Data>708</Data>
 <Data>01caf7aca12f0b2b</Data>
 <Data>c:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crw32.exe</Data>
 <Data>C:\Windows\system32\MSJET40.DLL</Data>
 <Data>498c39ee-63a0-11df-b1fe-00508dbcaa0b</Data>
</EventData>
</Event>

Crw32.exe has encountered a problem and needs to close while running report

Ever since I installed HEAT 9, Crystal Reports 11 crashes periodically. I get the message "crw32.exe has encountered a problem and needs to close." This message usually appears after I run a report, enter my DB credentials, and enter parameters.
I also have Report Viewer installed as a part of another application called Wasp. I can open reports using the report viewer but when I close them the entire Wasp program crashes every time.
Both of these problems only happen with HEAT 9 installed. I do not have this problem with HEAT 8.4 installed.

I suggest you contact the makers of HEAT and ask them if they support your configuration. It may be they do not support multiple versions of CR installed. It may also be caused by the order you have installed the various programs. Try using the repair feature for each program in various orders to see if that resolves the problem.
Thank you
Don

Crw32.exe has encountered a problem.. error message

I am using Crystal Reports 10 to create reports. I am selecting tables from two different SQL databases on two different servers. I have successfully used each of these tables in other reports, independently.
I link the tables with an inner join. Once I attempt to actually use a field from the second table in my report, I get this error:
crw32.exe has encountered a problem and needs to close. We are sorry, etc,etc.
Any suggestions?

Some of the users are getting the following error message while trying to open the Crystal Reports from Mobile Sales.
"This program is used to host and to initialize the UF F has encountered a problem and needs to close. We are sorry for the inconvenience."
I think, this is a windows error.
Can you please let me know where can I find any update about these issues?
Has anyone ever come across this type of error?
Thanks in advance.
Regards,
Pijush

Moving a guideline results in "crw32.exe has encountered a problem"

While editing a report in the designer for Crystal Reports 2008 (SP 3), I frequently, and annoyingly, get the "crw32.exe has encountered a problem and needs to close" error while moving or manipulating a guideline. This happens in new reports, old reports, whether the guideline is actually locked to an object or not, and is an issue on multiple hardware/OS configurations. My personal workstation's configuration:
Windows XP Pro (SP3)
Crystal Reports 2008 (SP 3 - no hotfixes)
.Net 1.1, 2.0, 3.5 are installed.
Accessing MS SQL Server 2008 database using the OLE DB (ADO) driver.
The error in the event viewer is:
Faulting application crw32.exe, version 12.3.0.601, faulting module crw32.exe, version 12.3.0.601, fault address 0x00627c2d.
My hardware config is using multiple monitors but I have the same issue on machines that only use single monitors.
DEP settings have no effect on this error.
I have not installed any CR hot fixes. We know that they break the way that .net interfaces with the CR web engine so that when you run a report that has a record selection formula that limits by a date, the record selection formula gets messed up and the report returns an error (issue for a separate posting.)
Anyone have any ideas as to what is going on or how to fix it?

Up to you.... Use what is supported or you have to deal with the crashes.
The fix in FP 3.2 is specifically for the date parameter and SQL 2008. Only issue is you have to change drivers. It's the same driver but supports SQL 2008, MS SQL Servers uses OLE DB as it's client engine. I believe CR specifically looks for the native 10 driver, MS changed the name of the dll.
You may want to search MS's site, I don't believe MS supports the MDAC or WDAC version of that client when connecting to SQL 2008.
If you must use that driver then you MUST NOT use MS SQL Server 2008.
To get the SQL Server 2008 client go to MS site and you can download the standalone Client install MSI.
Bottom line is you have to use what is supported and fixed known issues.
Thank you
Don

Crystal Reports kicks me out with a crw32.exe has encountered a problem ...

I have not been successful in getting Crystal Reports XI Rel 2 to work for me, except for one very simple report that accesses one table and simply prints out all fields. When I try to link tables and do something more complicated, it kicks me out with a 'crw32.exe has encountered a problems and needs to close error'.
I am running Windows XP Professional Version 2002 SP3 and using the CR Informix ODBC Driver 5.3 to access data from an Informix DB.

I downloaded and was able to write a report off the Access test DB. So - I went back and connected to Informix, wrote a report that connected 6 tables and now I get a syntax error (it has not kicked me out yet, though!). I get -201 error with no explanation. Here is the sql generated by CR:
SELECT pallet.pallet_id, item.category_id, item.sub_category_id, category.description, sub_category.description, item.quantity, item.std_cost, sub_category.default_recovery_pct, carton.status, pallet.status, location.location
FROM arc:informix.category category, arc:informix.sub_category sub_category, arc:informix.item item, arc:informix.carton carton, arc:informix.pallet pallet, OUTER arc:informix.location location
WHERE (category.row_key=sub_category.category_key) AND ((category.category_id=item.category_id) AND (sub_category.sub_category_id=item.sub_category_id)) AND (item.carton_key=carton.row_key) AND (carton.pallet_key=pallet.row_key) AND (pallet.location_key=location.row_key) AND category.description<>'Dump' AND (carton.status='CLOS' OR carton.status='PALT') AND (pallet.status='DOCK' OR pallet.status='PUTA')
ORDER BY pallet.pallet_id, item.category_id, item.sub_category_id, category.description, sub_category.description
I don't see a problem with it. Any other suggestions? Do you think the CR has a problem with a table called 'Item' since that is a reserved word?
Edited by: sriewe on Jun 10, 2011 10:13 PM

Crw32.exe has encountered an error.

Hi,
We have upgraded cr 8 to cr11. The Sybase version we have is 15.0.2.
With cr8 we were able to connect to Sybase successfully nad desing the report and preview it.
But with cr11, when we try to preview the report, we get an error "crw32.exe has encountered an error and cr crashes.
Please experts provide your suggestions.
Regards,
Sandhiya

Hi Poonam,
As you requested,
Hi Sandhiya
As per the issue description, you are unable to connect to Sybase 15.0 with Crystal Reports XI.
Please let us know the following details:
1) Exact version of Crystal Reports Designer. (To get this information, open Crystal Reports. Go to Help > About Crystal Reports).
11.0.0.1282
2) Are you able to create report using the Xtreme Sample database?
we have no issues with SQL SERVER
3) What is the version of the Sybase driver?
ASE 15.00.00.200
4) If you have Sybase 12.5 driver, create a DSN and use it with CR XI.
5) Which connectivity type (ODBC, OLEDB or Native) are you using to connect to Crystal Reports?
I tried to connect using ODBC and OLEDB
6) If you are using ODBC connection, what happens if you change the connectivity type to ODBC or Native?
7) Have you manually uninstall CR 8 before installing CR 11?
Yes.
8) To manually uninstall the product, follow the steps from the SAP Note # 1214506.
Hope this helps.
Thanks!

PPro CS4 - ImporterProcessServer.exe has encountered problem, unknown error

Hi,
I'm using XP SP3, RAM 3GB, CS4 Master Collection Trial Version 30 days.
New comers CS5 is in 64 bit, so is not our option, our PC only 32bit.
We going to buy CS4, but seems during product assesment not so impresive.
During Exporting/Encoding video, import from mix .swf, .jpg, .avi. but most of time came out error message "ImporterProcessServer.exe has encountered problem ... ". Check on log file Unknow Error
- Source File: C:\DOCUME~1\Martin\LOCALS~1\Temp\Video1_1.prproj
- Output File: C:\Documents and Settings\Martin\My Documents\Adobe\Premiere Pro\4.0\Sequence 01.wmv
- Preset Used: NTSC Source to High Quality Download
- Video: 720x480, 29.97 [fps]
- Audio: 96 kbps, 48 kHz, stereo VBR
- Bitrate: Compressed, VBR, 2 Pass, :0, Avg 1500.00 [kbps]
- Encoding Time: 00:06:45
5/20/2010 5:40:09 PM : Encoding Failed
Error compiling movie.
Unknown error.
I have look thru the previous posts, but I still not sure what is the real problem, H/W spec problem, Windows problem, or CS4 Trial problem?
From prev post I conclude some posibilities:
Need to troublehost, http://premierepro.wikia.com/wiki/Troubleshooting
CS4 more problem, downgrade CS3 is option, CS3 no problem
Windows C++ problem, need to reformat.
etc.
If we have to thoubleshot then problem, I just need to edit the video.
So should we proceed to buy CS4? Otherwise will try other product.
We have 2 general around, Gen. Bill Hunt and Gen. Harm Milaard, hope can give enlightment.
Thank you.

How to ask questions the smart way

CrystalReports 2008 crw32.exe has encountered a problem and needs to close.

Hi Guys,
I just installed Crystal Reports 2008 and tried to use it, but every time I try to expand Create New Connection tree, in order to add some data to my report, program crashes and I receive message:
u201Ccrw32.exe has encountered a problem and needs to close. We are sorry for the inconvenience.u201D
Thus anyone have a solution to this problem?

Well,
Each time Crystal Reports crashes I see three errors:
1. Faulting application crw32.exe, version 12.0.0.549, faulting module unknown, version 0.0.0.0, fault address 0x06000030.
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 63 72 77   ure crw
0018: 33 32 2e 65 78 65 20 31   32.exe 1
0020: 32 2e 30 2e 30 2e 35 34   2.0.0.54
0028: 39 20 69 6e 20 75 6e 6b   9 in unk
0030: 6e 6f 77 6e 20 30 2e 30   nown 0.0
0038: 2e 30 2e 30 20 61 74 20   .0.0 at
0040: 6f 66 66 73 65 74 20 30   offset 0
0048: 36 30 30 30 30 33 30 0d   6000030.
0050: 0a                        .
2. Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d.
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 64 72 77   ure drw
0018: 74 73 6e 33 32 2e 65 78   tsn32.ex
0020: 65 20 35 2e 31 2e 32 36   e 5.1.26
0028: 30 30 2e 30 20 69 6e 20   00.0 in
0030: 64 62 67 68 65 6c 70 2e   dbghelp.
0038: 64 6c 6c 20 35 2e 31 2e   dll 5.1.
0040: 32 36 30 30 2e 35 35 31   2600.551
0048: 32 20 61 74 20 6f 66 66   2 at off
0050: 73 65 74 20 30 30 30 31   set 0001
0058: 32 39 35 64               295d
3. Hanging application crw32.exe, version 12.0.0.549, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 48 61 6e 67   ion Hang
0010: 20 20 63 72 77 33 32 2e     crw32.
0018: 65 78 65 20 31 32 2e 30   exe 12.0
0020: 2e 30 2e 35 34 39 20 69   .0.549 i
0028: 6e 20 68 75 6e 67 61 70   n hungap
0030: 70 20 30 2e 30 2e 30 2e   p 0.0.0.
0038: 30 20 61 74 20 6f 66 66   0 at off
0040: 73 65 74 20 30 30 30 30   set 0000
0048: 30 30 30 30               0000
However, I am not sure about their meaning.
Regards,
Vladimir

Crw32.exe has encountered a problem and needs to close during table link

I am in the process of evaluating the Crystal Reports 2008 product to create reports on data stored on our IBM AS400 system. When I select two or more tables on the Database Expert window; then click on the Links tab I receive the error message. If you only select one table the product does not crash. u201CCrw32.exe has encountered a problem and needs to close.u201D
Error signature
AppName: crw32.exe
AppVer 12.2.0.290
ModName: mfc80u.dll
ModVer: 8.0.50727.762
Offset: 0005ad30
Installed applications
Microsoft Windows XP Service Pack 2
IBM System i Access for Windows, Version 6 Release 1 Modification level 0 Service level SI31390
Crystal Reports 2008, CR Developer, Version 12.2.0.290, Evaluation Version
ODBC Data Source to the iSeries using the iSeries Access ODBC driver

RESULTS
Report for crw32__PID__932__Date__05_04_2010__Time_04_17_34PM__453__Second_Chance_Exception_C0000005.dmp
Type of Analysis Performed   Crash Analysis
Machine Name   TST100
Operating System   Windows XP Service Pack 3
Number Of Processors   1
Process ID   932
Process Image   C:Program FilesBusiness ObjectsBusinessObjects Enterprise 12.0win32_x86crw32.exe
System Up-Time   1 day(s) 06:15:05
Process Up-Time   00:01:40
Thread 0 - System ID 492
Entry point   crw32+83c818
Create time   5/4/2010 4:15:55 PM
Time spent in user mode   0 Days 0:0:0.328
Time spent in kernel mode   0 Days 0:0:3.46
Function     Arg 1     Arg 2     Arg 3   Source
mfc80u!CWnd::SetWindowPos+3     00000000     00000000     0000003c
crw32+637594     0015c438     030161d0     0000004e
mfc80u!CPropertyPage::OnNotify+94     00000000     0012ef18     0012ebc0
mfc80u!CWnd::OnWndMsg+9c     0000004e     00000000     0012ef18
mfc80u!CWnd::WindowProc+22     0000004e     00000000     0012ef18
mfc80u!AfxCallWndProc+a3     00000000     001f02a2     0000004e
mfc80u!AfxWndProc+35     001f02a2     0000004e     00000000
mfc80u!AfxWndProcBase+54     001f02a2     0000004e     00000000
user32!InternalCallWinProc+28     7830fe2f     001f02a2     0000004e
user32!UserCallWinProcCheckWow+150     0015c268     7830fe2f     001f02a2
user32!SendMessageWorker+4a5     00723d68     02711a58     00000000
user32!SendMessageW+7f     001f02a2     0000004e     00000000
comctl32!CCSendNotify+748     0012eed8     ffffff38     0012ef18
comctl32!SendNotifyEx+57     001f02a2     0017020e     ffffff38
comctl32!_Ppd_SendNotify+2b     064172c8     00000001     ffffff38
comctl32!PageChange+2e7     064172c8     00000001     0012f21c
comctl32!PropSheetDlgProc+2b3     0017020e     0000004e     00003020
user32!InternalCallWinProc+28     773dc1ca     0017020e     0000004e
user32!UserCallDlgProcCheckWow+146     0015b1b0     773dc1ca     0017020e
user32!DefDlgProcWorker+a8     00000000     0000004e     00003020
user32!DefDlgProcW+22     0017020e     0000004e     00003020
user32!InternalCallWinProc+28     7e423d3a     0017020e     0000004e
user32!UserCallWinProcCheckWow+150     0015b1b0     7e423d3a     0017020e
user32!CallWindowProcAorW+98     7e423d3a     0017020e     0000004e
user32!CallWindowProcW+1b     7e423d3a     0017020e     0000004e
mfc80u!CWnd::DefWindowProcW+42     0000004e     00003020     0012f5b8
mfc80u!CWnd::WindowProc+39     0000004e     00003020     0012f5b8
mfc80u!AfxCallWndProc+a3     00000000     0017020e     0000004e
mfc80u!AfxWndProc+35     0017020e     0000004e     00003020
mfc80u!AfxWndProcBase+54     0017020e     0000004e     00003020
user32!InternalCallWinProc+28     7830fe2f     0017020e     0000004e
user32!UserCallWinProcCheckWow+150     0015b1b0     7830fe2f     0017020e
user32!SendMessageWorker+4a5     0070ab90     02711a58     00003020
user32!SendMessageW+7f     0017020e     0000004e     00003020
comctl32!CCSendNotify+c20     0012f644     fffffdd9     00000000
comctl32!SendNotifyEx+57     00000000     001201e2     fffffdd9
comctl32!ChangeSel+208     001201e2     00000001     00000001
comctl32!Tab_OnLButtonDown+cf     063ab958     00000049     0000000a
comctl32!Tab_WndProc+4c8     001201e2     00000201     00000001
user32!InternalCallWinProc+28     7740f03f     001201e2     00000201
user32!UserCallWinProcCheckWow+150     0015b1b0     7740f03f     001201e2
user32!DispatchMessageWorker+306     0015c468     00000000     0012f874
user32!DispatchMessageW+f     0015c468     00000000     0012f954
user32!IsDialogMessageW+572     0017020e     02720400     0012f954
mfc80u!CWnd::IsDialogMessageW+2e     0015c468     7832e88c     0015c468
mfc80u!CWnd::PreTranslateInput+29     0015c468     0015c468     0015c468
mfc80u!CPropertySheet::PreTranslateMessage+ca     0015c468     0015c468     02f91008
mfc80u!CWnd::WalkPreTranslateTree+1f     000f019c     0015c468     0015c468
mfc80u!AfxInternalPreTranslateMessage+3b     0015c468     78348336     0015c468
mfc80u!CWinThread::PreTranslateMessage+9     0015c468     7834824b     0015c468
mfc80u!AfxPreTranslateMessage+15     0015c468     00000000     0012f954
mfc80u!AfxInternalPumpMessage+2b     508aafcf     0300d458     00000000
crw32+52530e     0300d458     00000000     00000001
0x508aafcf     00000000     00000001     00df598c
0x0300d458     00000001     00df598c     00000001
MFC80U!CWND::SETWINDOWPOS3In crw32__PID__932__Date__05_04_2010__Time_04_17_34PM__453__Second_Chance_Exception_C0000005.dmp the assembly instruction at mfc80u!CWnd::SetWindowPos3 in C:WINDOWSWinSxSx86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_b77cec8emfc80u.dll from Microsoft Corporation has caused an access violation exception (0xC0000005) when trying to read from memory location 0x00000050 on thread 0
Module Information
Image Name: C:WINDOWSWinSxSx86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_b77cec8emfc80u.dll   Symbol Type: PDB
Base address: 0x782e0000   Time Stamp: Sat Jul 11 22:31:52 2009
Checksum: 0x00114d13   Comments:
COM DLL: False   Company Name: Microsoft Corporation
ISAPIExtension: False   File Description: MFCDLL Shared Library - Retail Version
ISAPIFilter: False   File Version: 8.00.50727.4053
Managed DLL: False   Internal Name: MFC80U.DLL
VB DLL: False   Legal Copyright: © Microsoft Corporation. All rights reserved.
Loaded Image Name: mfc80u.dll   Legal Trademarks:
Mapped Image Name:     Original filename: MFC80U.DLL
Module name: mfc80u   Private Build:
Single Threaded: False   Product Name: Microsoft® Visual Studio® 2005
Module Size: 1.06 MBytes   Product Version: 8.00.50727.4053
Symbol File Name: c:symcacheMFC80U.i386.pdb7C831002AB274BF6938D1DEC58BF11A1dMFC80U.i386.pdb   Special Build: &

CRW32.EXE has encountered a problem (Crystal 2008 v 12.2.5)

Receive an error message u201CCRW32.EXE encountered a problem and needs to close.u201D when attempting to join two databases via ODBC. This occurs just prior to receiving the u2018Linksu2019 dialog after database selection. Accessing DB2 database using XP via ODBC.
Error Signature:
AppName: Crw32.Exe AppVer: 12.2.5.537 ModName: mfc80u.dll
ModVer: 8.0.50727.4053 Offset: 005ac31
Will work if joining one ODBC database and an Excel 2003 spreadsheet.
Thank you for your help.

I would check with DB2 and their ODBC driver to see if they support your platform and if any patches are available.
I assume when you installed you did so as a local PC administrator correct?
You could try doing a Repair Install, make sure your Anti-virus software is disabled also, disconnect yourself from your network before doing so first.
Also, try this link:
http://www.microsoft.com/downloads/details.aspx?familyid=200B2FD9-AE1A-4A14-984D-389C36F85647&displaylang=en
It updates the C++ runtime files.
Thanks again
Don

CRW32.EXE has encountered a problem and needs to close launching CR 10

Happens trying to open an existing report, although the report will open on any other workstation. Also happens when trying to create a blank report. System is XP Pro, SP2; 2 GB of RAM, over 100 GB disk space.
Had CR 8.5 also installed. Uninstalled both CR version and reinstalled 10, same issue. I was thinking doing a complete unsintall might help, but I can no longer find the article titled, "how to manually uninstall crystal reports 8 or 8.5", which I have used before so I know it existed at one point.
Any assistance will be greatly appreciated.

Hi All,
Check the System Event logs to see if if shows any details on some other dll other than crw32.exe.
Also, with the current updates to Windows it's possible that DEP is causing the by denying CR to access either registry keys or dependencies we require. May even be Anti-virus or firewall settings. CRW will try to contact home looking for updates etc.
Download Process Monitor from www.sysinternals.com and filter on crw32.exe and see if catches any access denied or other denials to system files or registry keys.
Also, this should not be an issue having 2 version of CR installed. I had 8.5 to CR XI R2 all on the same PC and it all worked. Other than the odd "Font In use error" I had no problems.
Thank you
Don
Edited by: Don Williams on Oct 26, 2009 7:45 AM

Crw32.exe has encountered a problem

Greetings,I receive the message in the subject line when ever I try to work with Crystal Reports XI. After launching the designer, I attempt the following: <ol><li>Click the New report icon</li><li>Click the plus beside Create New Connection</li><li>Click the plus beside OLE DB (ADO)</li><li>Choose the Microsoft OLE DB Provider for SQL Server</li><li>Choose the server from the drop down list</li><li>Enter the sa id</li><li>Enter the sa password</li><li>Choose the DB from the drop down list</li><li>Click Finish</li><li>Select and use the > button to choose a table</li><li>Click Finish</li><li>Click the Design tab after the product has created the standard report</li><li>Click the Print Date field that the designer added by default</li><li>Receive the error message </li></ol> My development workstation is running Windows XP Professional SP 2 in a corporate domain environment on a dual core 64 bit system with 1 GB RAM. I do have Visual Studio 2003 .Net installed, along with three of the Visual Studio Express products. It does happen to be a dual monitor rig, but it doesn't matter which monitor the application is displayed on, the results are the same. I've tried repairing my Crystal Reports XI install. I've tried uninstalling and reinstalling. I've tried applying boxiwin_sp4. Same result no matter what. I've searched using Google and as many of the different search features and forums that Business Objects has. What I've seen disappoints me - a thread that laments the inability to use dual monitors with this product, a thread that indicates that the product cannot be used on a docked Tablet PC, and a lot of threads that recommend not doing certain basic things (like dragging and dropping fields). Is there a solution to this problem somewhere? Is there some way I can provide information about my current installation for review to help in the troubleshooting? I have cross posted this to both http://technicalsupport.businessobjects.com/ and http://diamond.businessobjects.com/. Any guidance is appreciated. Christopher

I have encountered the same problem (twice).
Actaully maybe not exactly the same problem based on your outline. I can not add any field to a report with out the system crashing and extiting.
The first time I had to uninstall, reinstall and apply service packs. I do not want to have to do this every other month.
I am running Windows XP SP2 - 32 bit. I knew that others have had to have the same problem, but I have not found a resolution (yet).

Crw32.exe has encountered problems...

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