CRXI Shuts down when clicking on Create New Connection

I have been working with both Crystal 8.5 and XI on my system together for a couple of years and have had no problems.  I've been working primarily in 8.5 for the last several months and only needed to view a few reports in XI (without problem).  Now I am trying to create a new connection in XI (version 11.0.0.1282) and it shuts down the Designer completely without any error message.  I can't find the old knowledgebase that used to be on the Crystal Decisions website so I thought I would post here to see if anyone has heard of this issue.
Other mitigating factors may include VS2008 Pro installed on system in the last few months but since then I have created a new report in XI and 8.5 and run them in VB2008 with the Report Viewer as a test of a new program I want to build.  That was just before Christmas.
I am probably going to have to reinstall but I am not sure if I have the latest version updates here.  Is the above version the latest?  And if not, where can I download the updates?
TIA rasinc

NTDLL!RTLDISPATCHEXCEPTION9In crw32__PID__5876__Date__01_11_2010__Time_10_50_54PM__360__Second_Chance_Exception_C0000005.dmp the assembly instruction at ntdll!RtlDispatchException9 in C:WINDOWSsystem32
tdll.dll from Microsoft Corporation has caused an access violation exception (0xC0000005) when trying to write to memory location 0x00030ffc on thread 0
Module Information
Image Name: C:WINDOWSsystem32
tdll.dll                             Symbol Type:  PDB
Base address: 0x7c900000                                                       Time Stamp:  Wed Aug 04 03:56:36 2004 
Checksum: 0x000af2f7                                                              Comments:  
COM DLL: False                                                                          Company Name:  Microsoft Corporation
ISAPIExtension: False                                                                 File Description:  NT Layer DLL
ISAPIFilter: False                                                                         File Version:  5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Managed DLL: False                                                                   Internal Name:  ntdll.dll
VB DLL: False                                                                             Legal Copyright:  © Microsoft Corporation. All rights reserved.
Loaded Image Name:  ntdll.dll                                                      Legal Trademarks:  
Mapped Image Name:                                                                 Original filename:  ntdll.dll
Module name:  ntdll                                                                     Private Build:  
Single Threaded:  False                                                              Product Name:  Microsoft® Windows® Operating System
Module Size:  704.00 KBytes                                                      Product Version:  5.1.2600.2180
Symbol File Name:  c:symcache
tdll.pdb36515FB5D04345E491F672FA2E2878C02
tdll.pdb   Special Build:  &

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