Crysal Reports Server 2008 Printing to printer requiring a valid access

I am trying to schedule a print to a printer that requires a valid access code within windows. I use enterpirise authentiaction and have no idea how to make winodws see the authentiaction on the printer.
Out of interest this worked on an older windows 2003 server with crystal RS XI, but does not with windows 2008 server and crystal RS 2008
Thanks

Hello,
I'll look at this tomorrow when I get into the office. An I am moving this to the developer forum.
Thank you
Don

Similar Messages

Crystal Report Server 2008 SP1 redistributable printing problems

I'm trying to print from a asp .net form after recently installing the Crystal Report Server 2008 SP1 redistributable.
When I click on the print button it brings up a empty messagebox with 'csprintdlg' in the title in IE7.
My installation on the Windows2003 is slighty different since my Inetpub\wwwroot folder is located on the D: drive.
The previous installer, included the aspnet_client\system_web\2_0_50727\crystalreportviewers12
on the C: drive but this one did not. I copied the folder from another server with just the initial version of the redistributable, everything works except printing.

Using [Fiddler|http://www.fiddlertool.com/fiddler/] on the client web browser machine will give you a clearer idea of what's amiss on the server.
It's a starting point for tracing back to what's missing or being denied on the server.
Following that, [Process Monitor|http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx] on the server is useful for hunting for missing components or permissions issues.
Sincerely,
Ted Ueda

Crystal Report server 2008 Printing

Hi,
When a report is displayed on the screen (preview), I click on the Printer Icon, a Crystal Viewer message box is displayed, indicating that it needs to export to PDF first and use the printer from Adobe reader to print.
Is this new in Crystal Report server 2008?

Using [Fiddler|http://www.fiddlertool.com/fiddler/] on the client web browser machine will give you a clearer idea of what's amiss on the server.
It's a starting point for tracing back to what's missing or being denied on the server.
Following that, [Process Monitor|http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx] on the server is useful for hunting for missing components or permissions issues.
Sincerely,
Ted Ueda

Issue Regarding Cyrstal Report Server 2008

Hi,
I've found some issue using crystal report server 2008 V1. The followings are my information for your reference.
Could you kindly please let me know what you can help.
-              My client has bought crystal report server 2008 V1 and deploy on the production server (window server 2008).
-              We've developed the crystal report with command object.
-              When we tested on printing report with 2 or 3 login user, report is successfully come out.
-              When concurrent users to print the same report are about 100 or 200, then we faced Load Report Failed error.
-              I've found that the Server Intelligence Agent service is stopped.
-              When installing crystal report server, we've used the same database with our application to install report server's database connection.
My questions are,
                1. Cyrstal Report Server 2008 V1 can handle how many concurrent users?
                2. Is crystal report can run without running Server Intelligence Agent service?
                   Or this service is stopped because of too many concurrent user printing crystal report?
                3. What is your suggestion on the Load Report Failed when too many access to print report?

Out of the box, the Crystal Report Server only comes with 5 named user license. So hitting it with 100+ users would result in all kinds of issues. I'm actually surprised you can hit it with anywhere close to 100 users. In order for you to be able to get to the high number of hits required, you will have to obtain more licenses. These are available in 5 concurrent user packs and you can add up to 4 of these packs. Any more than that, you're lookign at BO Enterprise.
Some resources worth looking at:
https://websmp106.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000713358&_SCENARIO=01100035870000000202
http://www.sap.com/solutions/sapbusinessobjects/sme/reporting/crystalreportsserver/featuresfunctions/index.epx
Now, yo have posted to the .NET developer support forum, but it looks like you are not using any of the CR Server APIs. If that is the case, I'd recommend posting any further queries to the Business Objects Enterprise Administration forum:
BI Platform
Ludek
Follow us on Twitter
http://twitter.com/SAPCRNetSup

Missing column at the end of report in Crystal report server 2008 VI

When we run the reports in Crystal report server 2008 VI, for some reports we see the last column is missing some characters. I have few reports that show numbers with decimals at the end of the report, but in CMC it cuts the number at the start of the decimal. I only see the numbers upto the decimal. When I run the same report in Crystal designer, everything works fine.
I had the same problem with CR developer 2008 and I used the following code to fix it:
Private Sub SetMargins(ByVal myReportDocument As ReportDocument, ByVal left As Integer, ByVal top As Integer, ByVal right As Integer, ByVal bottom As Integer)
        Dim myPageMargins As PageMargins
        myPageMargins = myReportDocument.PrintOptions.PageMargins
        myPageMargins.leftMargin = left
        myPageMargins.topMargin = top
        myPageMargins.rightMargin = right
        myPageMargins.bottomMargin = bottom
        myReportDocument.PrintOptions.ApplyPageMargins(myPageMargins)
    End Sub
Any help is greatly appreciated.

HI Don,
Install the same default printer as what you have onto the CRS server then what you should be the same. Also, which viewer are you using, ActiveX, DHTML or Java on the CRS Server?
Thanks
Don

Crystal Report Server 2008 error

Good afternoon:
Iu2019m having some issues with the Crystal Report Server 2008.
I have reports scheduled that have parameters, when I want to change the parameters is giving me the following error.
Parameters
An error has ocurred: $Proxy7
Also I have the same problem when i try to change the printer settings.
Printer Settings
An error has ocurred: $Proxy4
I need to fix this a ASAP.
Thanks in Advance.
Nancy Rodriguez

http://service.sap.com/support
You have to use a support User ID and password. Talk to your local SAP representative if you do not have a user ID for the support portal.
Regards,
Stratos

Please help with my crystal reports server 2008 trial setup

Firstly, if this is in the wrong section feel free to move it. I find this forum is to big to find the information i need, in fact trying to find anything i need on this website is almost impossible. So far not impressed with SAP at all! we download a trial and when we have problems nobody can support us and we have to post in the forums for answers, which i find disgracefull to be honest. So this post is my last attempt of finding the answers to my problems or we are going to forget crystal reports server for good! I was also told that if i wanted help setting this up then i would have to pay, thats not how things usually go when we download a trial of any software!
Anyway, rant over!!
Right, we have windows server 2008 and have installed crystal reports server 2008. So far all i have managed to get working is the reports themselves which run and schedule fine. The dashboard and business views are so confusing i just dont get it at all, the manuals dont help either becuase they are rubbish basically. But my first problem is trying to get windows AD authentication working! easier said than done. I have spent 4 days trying to get it working but nothing is happening. this is what i have done so far
Set up all the options in the CMC to enable AD authentication, mapped a few groups one of which i am a member of.
Then i setup the krb5.ini file like below (removed my server name and domain name)
[libdefaults]
    default_realm = DOMAIN.CO.UK
    dns_lookup_kdc = true
    dns_lookup_realm = true
    udp_preference_limit = 1
[realms]
DOMAIN.CO.UK = {
    kdc = DC.CO.UK
    default_domain = DOMAIN.CO.UK
i also have that other file bscLogin which looks like this...
com.businessobjects.security.jgss.initiate {
com.sun.security.auth.module.Krb5LoginModule required;
The server inteligence agent has been set to use the same username as i specified in the CMC which is also the service principal name and the administartion name
i have set the web config file to use SecWINAD as default, i have also set it to give the option of enterprise, win ad etc in a drop down list
i have gone round in circles for days following the instructions, and nothing is happening
Also i dont see any usernames within the groups i have mapped , am i supposed to see any? am i supposed to add them manually?? if so, whats the point in that?
So now everytime i try to log in i get this error message
Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)
There is also another error message i get, which isnt coming up right now but it says somthing along the lines of could not authenticate at this time (FWM 00005)
i fail to see what im doing wrong. I shoudl also point out that the username i am using for everything is our own network admin password!
any ideas on things to check before we give up with this all together?

Hi Roberto,
With the changes when SAP took over BusinessObjects the support packaging also changed. It's the way it is now but we are moving to and giving as much options as we can. SAP works on the Self Serve practice. the info is available but you have to find it, which is another thing we are working on to improve for BOE/CRS.
Best place to start is in the CMS link off the start menu, You'll find the Admin Guide and Setup/Configuration Guides. You can also find all of the latest info and updates to those guides from help.sap.com then click on the SAP BusinessObjects tab along the top and then on the left click on All Products and then filter on your version.
Once the Firewalls and Domains and your CRS Server is added to the Trusted Domains and ports opened to allow CRS to talk to the DNS Server CRS will begin to load all of the users into it's User Mappings. You still have to add each user or Group of Users but they will be available. Documents does describe how to....
Once you have the Admin Guide search on Security and it explains in details how to set up and which ports need to be opened etc.
Thank you
Don

Error when running a report in Crystal Reports Server 2008

Received the following error message:
Error in File Relatorio4: Failed to load database information.
Or
Error
Failed to open the connection. Relatorio4 Details: [Database Vendor Code:
12154 ]
I'm trying to run a report Crystal Reports 2008 in Crystal Reports Server 2008.
I use the native driver for Oracle (Oracle Server).
Any help would be appreciated!

Hi Vilari,
Do a small test to test your connection.
-Right Click on desktop ->
Create new text document->
Save as test.UDL->
double click and test connection by selecting driver name,datasource name,user id and password.
Click on Test Connection.
It should be succeed.
Database Vendor Code is the error returned by the database client/server.Its not a Crystal Report Error.Check Microsoft's web site for more info on what that error means.
Likely the client has not been in stalled or configured or both.
Also check that proper DSN is configured or not.
As you are using Oracle make sure that a TNSNAMES.ORA file exists and is in the proper place and accessible. See the operating system specific manual for details on the required name and location.
Check to see that the service name exists in one of the TNSNAMES.ORA files and add it if necessary.
Make sure there are no syntax errors anywhere in the file. Particularly look for unmatched parentheses or stray characters. Any error in a TNSNAMES.ORA file makes it unusable.
Hope this helps
Regards,
Shweta

Do I need to uninstall Crystal Reports Server 2008?

Hello,
We recently installed Crystal Reports Server 2008 and began migrating reports off the CR Enterprise 9 platform and things were going pretty well.
One of our other locations began moving over their reports that are ran against an Oracle database and cannot get passed a connectivity issue. We found the following:
Oracle connectivity issues
If you are installing Crystal Reports Server 2008 V1 on a 64-bit Windows
platform, Oracle database connectivity issues may occur. If Crystal Reports
Server 2008 V1 is installed to a location that contains brackets in the folder
path, for example, C:\Program Files (x86)\, it will be unable to connect
to an Oracle database. Certain Oracle database clients such as version
10.2.0.2 or 10.1.0.2, may not function properly with any application that
has brackets in its folder path. When installing Crystal Reports Server 2008
V1, select an installation path that does not contain brackets, such as
C:\Program Files x86\ or contact Oracle support for an updated database
client.
We of course have everything installed in the default (x86) folder. My question is, is there a way to move the installation, or do I need to uninstall/re-install? If I need to re-install, is there a way to back-up and reload all of my existing jobs?

Hello,
CR must have the Oracle client installed. Unless you use a Wired Driver, which has the client engine built in, CR requires a client to be installed. It never has worked without the client installed.
Also, I've found that if you have more than one Oracle client installed it causes problems. Make sure the first one in the PATH statement points to the latest version of the client.
And yes you are correct, ODBC is a layer on top of the native client so it will be slower obviously because it has to go through one more layer of dll's to get to the server.
Thanks again
Don

Installing Crystal reports server 2008 v1 with iis

Hi All
I have downloaded a trial version of Crystal reports server 2008 v1 to install on our server.
We are runnning server 2003 and have iis version 6.0 installed.
I have run the installation wizard on our test server but when i get to the "Select Web Application Server" screen i am not given the option to select "Deploy the application in WACS" as the documentation suggests i should.
I continued with the installation using the "IIS Web ApplicationServer option" and selected the default iis website to deploy to but when i try to run the CMC and InfoView I just get the message "Internet Explorer cannot display the Webpage"
We have asp.net v1.1 installed and Application server is installed in windows components.
Does anyone have any idea what may be causing my problems. It is my first time install ing CRS so i may have missed something.
Any help would be appreciated.

CRS 2008 requires 2.0 framework to run

Crystal Reports Server 2008 Installation Error

Good day,
My name is Dominic Hung and I work at Business Objects. One of my clients is coming across an installation error on their evaluation of CRS 2008 and is detailed as follows:
They currently have the actual report writer (Crystal Reports 2008) on a desktop PC. It's not installed on the server.
We have the MySQL ODBC loaded on the local desktop as well as the server that is hosting CR2008 Server.
The credentials (userid/password) used in both the desktop and server's ODBC configuration is READ ONLY.
During the installation wizard for CR2008 Server, I key in the userid & password that I use when we create reports, but I receive an error stating that
CMS database error: STU000226
BusinessObjects Enterprise CMS: Unable to connect to the CMS system database "esc:10.127.214.22:3306". Reason: Database access error. Reason access denied for user 'jdcherry'@'% to database 'esc'
This is where everything stops and they can't go further. They are not sure why they are receiving the "access denied" error as shown above. They have no problem connecting to the MySQL database when they create a report using CR2008, the CR2008 SERVER won't accept my credentials during the installation.
QUESTIONS:
The "jdcherry" UserID (which I use) is READ ONLY on the MySQL database that's hosted on the Linux box. Does the userID have to have higher priviledges than just READ ONLY in order to validate the database credentials?
If so, what level of access is required?
Does the installation of CR Server update any of the tables that are stored on the MySQL database?
Do we need to install the Crystal Reports 2008 on the server in order for Crystal Reports 2008 SERVER to work?
What other workarounds can be done for the client? The windows server they have Crystal Reports Server 2008 installed on has web services enabled but are continuing to come across issues. Any insight for the client would be greatly appreciated.

Does the userID have to have higher priviledges than just READ ONLY in order to validate the database credentials?
The userID used when installing CRS must have dba previleges (create/drop tables) on the schema.
Does the installation of CR Server update any of the tables that are stored on the MySQL database?
You should create a new schema/DSN for the CMS db. The installation of CRS creates 8 new tables.
Do we need to install the Crystal Reports 2008 on the server in order for Crystal Reports 2008 SERVER to work?
No
All this information is in the BOE XI3.0 Installation Guide.

Crystal reports server 2008 VI questions

I aplogixze if I am asking many questions in the same thread. If so please let me know. and I'll create seperate threads.
Questions with Crystal reports server 2008 VI
1. In my current VS2005 web application with CR 2008 developer I have done the following :
a. When the user selects a report it prompts for the database that is needs to connect. User could select Test or Live database
b. I could hide the export button for each report
c. Add the same report twice to the same folder under diffrent report descriptions
Could I do the same with Crystal reports server 2008 VI?
2. I have added a report that connects to the SQL server and also I set up the required ODBC for the report on the server. I could run the report without any issue.
When I add the same report to another folder in CMC or add a new report that uses the same connection, and try to run it, I get the following error.
I did set location and verify database in Crystal designer many times and added the report into CMC, but still it gives me the error.
However the first report that I added still works fine. For some reports it shows the parameter screen and when I enter them and click OK it gives the same error. I checked the logon information and they are correct. Reports work fine in Crystal designer.
error message:
"The database logon information for this report is either incomplete or incorrect"

I assume that you have built your reports with the CR Designer 2008 V1. Try to open the affected report in the CR Designer and select Database->VErify database and save it back into the repository. Does it work?
Regards,
Stratos

Crystal Report Server 2008 V1: Memory hog?

Hi,
We installed Crystal Report Server 2008 V1 on a Windows 2003 Server that has 4GB of memory. I noticed that once CRS started, lot of memory are used. We have only two active reports on the report server. This is no other application installed on the windows server. Ultimately, it will reach to a point where 3.6 GB of memory and 3.0 GB of page file is used (according to the performance window). The system won't return the memory even I stop the Server Intelligent Agent service. Is that normal? Does CRS cause memory leak?

It is 32bit but runs on 64bit (eg. Windows) also as long as the required 32bit libraries are available on the machine.
Regards,
Stratos

SAP Crystal Report Server 2008 SP4

Where can I find SAP Crystal Report Server 2008 SP4 to download?

It is 32bit but runs on 64bit (eg. Windows) also as long as the required 32bit libraries are available on the machine.
Regards,
Stratos

Crystal Report Server 2008 Named User License

Hi,
Where can I find pricing info for Crystal Report Server 2008 Named User License?
This is for an existing Crystal Report 2008 Server installation, which was initially licensed with CAL. The user would now like to add dedicated NUL clients.
I found the following in the online store, but that includes a server license, which is not required in this case.
http://store.businessobjects.com/store/bobjamer/en_US/pd/ThemeID.29254600/parentCategoryID.57065700/categoryID.57103400/productID.105954100/categoryId.57103400
Thank you
Kind Regards,
Alain Braibant

You need to contact your sales contact in SAP. Pricing is not availble in public.

Crysal Reports Server 2008 Printing to printer requiring a valid access

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