Crystal 11 - Latest Service Pack loaded - problem with Kyocera printer

Post Author: sorrock
CA Forum: Integrated Solutions
Hi
We are using Crystal 11 Report Writer, and Sage ACCPAC. Since Upgrading our ACCPAC all the crystal reports that ACCPAC utilises are coming up as garbage on the preview screen. I have ruled out a sage issue by opening crystal directly and opening the respective report, the garbage still appears, if I change the printer that it is set to then the report appears fine.
The printer is a Kyocera - fs-c8026n the driver is a Kyocera Mita extended Driver.
Any other printer is fine - so I am looking for anyone who has had problems with a Kyocera printing garbage.
I have loaded the latest service pack for Crystal.
Can anyone please help - apologies if I have put this on the incorrect forum
Thanks
Stacey

Hi Jim,
You can upgrade to CR XI R2 for free by downlaoding the trial version, install using your XI keycode and then getting a keycode for XI R2 to enable all features.
Or to upgrade XI only then install the latest service pack will bring you up to date.
Thank you
Don

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