Crystal 2008, BO XI 3.1, cannot view reports, UserID password dialog shows

Hello Forum,
We have Crystal Reports 2008 installed on XP machine, and Business Objects XI 3.1 on a Windows Server 2008 machine. We can view sample reports on Server machine in CMC (right click view in report folder)
We can also view samples reports in BusinessObjects on XP machine. However if we create a report (simple report with no parameters) on XP machine and save to BusinessObjects server, then try and open report, we get a dialog indicating 'Further information is required' and User Id and Passworsd test box show.
This dialog shows repeatedly even when we enter credentials relevant to database/report. I have looked in .pdf documentation and forum and not had any success in resolving this. Any help would be appreciated, The report database is SQL Server,
Thanks,
Paul James

DB 'Connection' in Crystal Report (2008) and DNS on BusinessObject (XI 3.1) machine need to be the same, to view report via Central Management Console
In .NET code calling report against SQL Server (2008) database, Crytal Connection needs to be Microsoft OLE DB SQL Provider for SQL Server.

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