Crystal 2008 Hangs When Opening Report With Geographic Map

Greetings - CR just hangs when I open a report that has an existing geographic map or if I create a new report with a geographic map. I've uninstalled and reinstalled, and made sure the updates were applied. Searched the forums but haven't found anything to help.
Any suggestions?
Thank you.

Hi Doug,
Usual next steps, What OS are you using and did you install CR with local Administrator rights?
Are you on a domain where your IT department have modified your profile, you may be in the Admin group but they can alter the default settings. Check to confirm.
Try Service Pack 2 from the download page, although I have not heard of anyone else having this specific problem.
Check the System and application Event logs to see if anything failed, permissions, access etc.
Is there anyone else in your company having the same problem? You could try downloading Process Monitor from www.sysinternals.com and filter on crw32.exe and watch when you try to access the maps.
Thank you
Don

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>
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