Crystal add-on portal error message

Hi,
I have been trying to download the Crystal add-on all week and keep getting the following portal error message:
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/com.sap.sdn.folder.sdn/com.sap.sdn.folder.application/com.sap.sdn.folder.roles/com.sap.sdn.folder.navigationroles/com.sap.sdn.folder.sdn/com.sap.sdn.role.anonymous/com.sap.sdn.tln.workset.sdnhome/com.sap.sdn.app.workset.additionalobj/com.sap.sdn.app.iview.softwaredownload
Component Name : com.sap.sdn.softwaredownload.SoftwareDownload
com.sap.sdn.reporting.Reporter.
Exception id: 03:44_13/11/08_1692_3414851
See the details for the exception ID in the log file
Is anyone else getting this or is there another location to download it?
Thank you,
Heather

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