Crystal JRC PDF Export Issue

We are experiencing a PDF export issue with Crystal JRC version 12.2.202. The PDF report shows 1 of 3 pages but ONLY the first page is generated. When this occurs, ALL other users that are exporting to PDF experience the same issue with any multiple page report. I can't find any errors in the log that would indicate what the problem is. To resolve the issue, I have to recycle the WebLogic application server that hosts the JRC, which would indicate something gets "locked" in memory and gets cleared when the app server is bounced.
Any ideas on how to resolve this ?

Hi Ted,
Thanks for the response!
Though, the mentioned Sun JVM Bug explains the root-cause, the Bug status also state that it is not fixed yet.
Also, we are reluctant to change the JVM Option to -Xint due to unknown impacts on JVM optimizations.
Is there a patch released for CrystalReports to deal with this behavior? We are using CRJ runtime 11.5.7.620 and seeking for a patch on this version.
Thanks.

Similar Messages

INDS PDF export issue

Hi,
Exporting large document from InDesign takes significantly long time in InDesign CS6 server. Our document has minimum 1200 page needs to be exported to PDF. It takes around 12 minute to export with "smallest file size" preset. Our requirement is to export quick PDF rather then smallest size pdf.
Can some one suggest best setting to fastest PDF export from InDesign. Here is PDF export settings that we use as alternate to "smallest file size" ?
//Basic PDF output options.
            pageRange = PageRange.allPages;
            acrobatCompatibility = AcrobatCompatibility.acrobat6;
            exportGuidesAndGrids = false;
            exportLayers = false;
            exportNonPrintingObjects = false;
            exportReaderSpreads = false;
            generateThumbnails = false;
            includeBookmarks = false;
            includeHyperlinks = true;
            includeICCProfiles = true;
            includeSlugWithPDF = false;
            includeStructure = false;
            interactiveElementsOption = InteractiveElementsOptions.doNotInclude;
            //Setting subsetFontsBelow to zero disallows font subsetting;
            //set subsetFontsBelow to some other value to use font subsetting.
            subsetFontsBelow = 0;
            //Bitmap compression/sampling/quality options.
            colorBitmapCompression = BitmapCompression.AUTO_COMPRESSION;
            colorBitmapQuality = CompressionQuality.LOW;
            colorBitmapSampling = Sampling.BICUBIC_DOWNSAMPLE;
            colorBitmapSamplingDPI = 100;
            thresholdToCompressColor = 150;
            //colorBitmapSamplingDPI is not needed when colorBitmapSampling is set to
            //none.
            grayscaleBitmapCompression = BitmapCompression.AUTO_COMPRESSION;
            grayscaleBitmapQuality = CompressionQuality.LOW;
            grayscaleBitmapSampling = Sampling.BICUBIC_DOWNSAMPLE;
            grayscaleBitmapSamplingDPI = 150;
            thresholdToCompressGray = 225;
            //grayscaleBitmapSamplingDPI is not needed when grayscaleBitmapSampling is
            //set to none.
            monochromeBitmapCompression = MonoBitmapCompression.CCIT4;
            monochromeBitmapSampling = Sampling.BICUBIC_DOWNSAMPLE;
            monochromeBitmapSamplingDPI = 300;
            thresholdToCompressMonochrome = 450;
            //monochromeBitmapSamplingDPI is not needed when monochromeBitmapSampling
            //is set to none.
            //Other compression options.
            compressionType = PDFCompressionType.compressObjects;
            compressTextAndLineArt = true;
            cropImagesToFrames = true;
            optimizePDF = false;
            pdfDestinationProfile = "sRGB IEC61966-2.1";
            pdfColorSpace = PDFColorSpace.RGB;
            //Set viewPDF to true to open the PDF in Acrobat or Adobe Reader.
            viewPDF = false;
Many thanks in advance
Mac

I've redrawn it all and placed in new images and now its starting to do weird stuff like make the images disappear as well as making part of the transparency 20% (as set by me) but then making another section of it 100%.(See below - top one is correct, bottom is incorrect). I would agree with you that it may just be an issue with the file, except its happening across multiple computers. There's not really any chance its a dud version of CS5 is there? Its all legit so no real reason why it wouldn't be.
Override Master Pages fixes it, but this is pretty disappointing if I need to have to do this every single time as it makes the master pages on half useful.
We do have CS3 actually and I opened it in that, exported it as a .inx but same issue with elements missing - the stroke around the outside disappeared.
Could it be anything to do with bringing across elements from Illustrator? Although the top element is appearing fine, and the bottom transparent element is a copied item so shouldn't be an issue. And the image disappearing - there's no real reason for that.

SAP NetWeaver Portal Crystal Reports PDF Export Problem

Hallo all,
We are working with BO Edge XI 3.1 with integration on SAP Netweaver Portal. The problem is that integrated in SAP Portal CR reports cannot be exported to PDF or printed out.
I am using an URL iview with the parameter sOutputFormat=P to run the report.
When I want to print out the report I get the warning message from Internet Explorer "The download of files from this page is for security reasons blocked. Click here..." --> Download the file. By clicking on the u201CDownload this fileu201D the report starts to run again. PDF export doesnu2019t happen.
Did somebody have the same problem?
Thanks a lot in advance!

Hello Ingo,
thanks a lot for Your help. I have already talked to my IT department and they are looking for the solution of this problem, too.
Is there a documentation about necessary settings in the browser to work with SAP NetWeaver Portal and Crystal reports?
The problem is that on some clients the PDF export is working and on another clients not. The settings of IE seem to be equal.
Regards,
Katharina

Crystal Reports PDF Export problem

Hi I'm using Crystal 8.5 for my reports in VB 6.0. We have intrepret as RTF in the report. Now when we export this report to PDF the nested bullets loose formatting. All bullets show up at the same level. Any idea how to fix this?
Thanks
Sudha

Hello Ingo,
thanks a lot for Your help. I have already talked to my IT department and they are looking for the solution of this problem, too.
Is there a documentation about necessary settings in the browser to work with SAP NetWeaver Portal and Crystal reports?
The problem is that on some clients the PDF export is working and on another clients not. The settings of IE seem to be equal.
Regards,
Katharina

Keynote 6.0.1 pdf export issues

When I "export to PDF", it seems that any style change (font family, weight, style etc) within a paragraph in a text box causes all the text after the style change to disappear in the pdf export.
Example:
[begin text box]
Lorem ipsum dolor sit amet, consectetur adipisicing elit.
Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
[end text box]
In the export, it would say:
[begin text box]
Lorem ipsum
Sed do eiusmod tempor
[end text box]
Any idea why this is happening and how to fix it?

I have the exactly the same issue on a brand new MacBook Pro running 10.9.1 (2.6 GHz / i5) and Keynote 6.0.1 (1486). It's beyond irritating.
Have you found a work around?

Table of Contents pdf export issues

I create large documents that are exported as pdfs and viewed by users on PCs and Macs. I recently discovered a problem with pdfs created from InDesign, CS4 (viewed on a PC only) where the ToC "hangs up" and will not scroll. The longer the ToC, the longer it takes for the page move. The problem seems to be confined to PC viewers and Macs are not affected. The problem also does not appear when pdfs are exported from InDesign CS3. Files are created on a Mac, and no unusual preferences are set for pdf export. Any ideas?

First off, thanks for the book K T, it's a great edition to my learning how to use iBooks Author, but it was no help. After playing around and becoming quite frustrated I started digging around in the the TOC I've figured out how to format the TOC a cross the entire book - getting rid of the formatting issue awonacott is experiencing. I too am (was) experiencing that TOC formatting issue. Here's what I did to rectify it:
1: Go into your TOC.
2. Go into any Section heading list and double click, then change the TOC to TOC Heading 1, 2, or 3.
For some reason the default TOC gets all wonky when you try to insert a section into an already created chapter. I was having this funny formatting happen to all sections of the iBook I'm creating, not just beyond the 10th section.
I refused to just deal with this crazy formatting, as I believe you should be able to add as many sections as you please without having to trim it down to fit within a 10 sections.
Anyways I hope this helps.
Semper Fidelis,
Tomas

Indesign PDF Export issue - quality

I have InDesign Desktop CS5 and InDesign Server CS5.5
When I export using InDesign Desktop, it exports a 2.16mb file and everything is sharp.
When I export using Indesign Server, it exports a 264kb file and at 125% zoom level, it looks blurry.
The preset we used was High Quality Print.
I cannot get the file over 2mb on InDesign Server (max was 1.2mb with all the settings turned on).
How can this be when it's using the same pdf export preset and same template? I also tried manually creating new preset based on the High Quality Print settings but it's still blurry.
Just for testing, I tried this on the regular InDesign Server CS5, and it exported fine. What settings were changed between CS5 and CS5.5 (everything is set to default settings)?

The directory structure for the template files are the same for Desktop and Server.
When I open up the PDFs generated by both, doing a side by side comparision, the server looks blurry at 125% zoom level while desktop looks sharp.

How can i change a video to a button in INDD? interactive PDF export issue

in iNDD, I wish to have 2 videos on a page, overlayed, with two buttons that when each is clicked it shows the respective video and hides the other one, i have it working in epub3 using the interactive functionality, but in interactive PDF export, only one video is visible and the other wont hide when the other button is clicked!
Can anyone help?

Many Many thanks for the reply...
Now I got it and I am working with that.
Before I didnt get the option bcs, I copied the entire clips to new sequence. Now I did as follow,
1. Created a new sequence with the ratio of 4:3.
2. Right clicked on the sequence with 16:9 ratio and clicked on insert.
3. Then selected the sequence in time line and changed the scaling in Effect Controls tab to 75%.
Now my video changed to 4:3 aspect ratio with letterboxing.
Once again Many many thanks to Dave Merchant and Harm Millaard for helping me to get in to this solution.
regards,
amn

Crystal XI R2 exporting issues with double-byte character sets

NOTE: I have also posted this in the Business Objects General section with no resolution, so I figured I would try this forum as well.
We are using Crystal Reports XI Release 2 (version 11.5.0.313).
We have an application that can be run using multiple cultures/languages, chosen at login time. We have discovered an issue when exporting a Crystal report from our application while using a double-byte character set (Korean, Japanese).
The original text when viewed through our application in the Crystal preview window looks correct:
性能著概要
When exported to Microsoft Word, it also looks correct. However, when we export to PDF or even RPT, the characters are not being converted. The double-byte characters are rendered as boxes instead. It seems that the PDF and RPT exports are somehow not making use of the linked fonts Windows provides for double-byte character sets. This same behavior is exhibited when exporting a PDF from the Crystal report designer environment. We are using Tahoma, a TrueType font, in our report.
I did discover some new behavior that may or may not have any bearing on this issue. When a text field containing double-byte characters is just sitting on the report in the report designer, the box characters are displayed where the Korean characters should be. However, when I double click on the text field to edit the text, the Korean characters suddenly appear, replacing the boxes. And when I exit edit mode of the text field, the boxes are back. And they remain this way when exported, whether from inside the design environment or outside it.
Has anyone seen this behavior? Is SAP/Business Objects/Crystal aware of this? Is there a fix available? Any insights would be welcomed.
Thanks,
Jeff

Hi Jef
I searched on the forums and got the following information:
1) If font linking is enabled on your device, you can examine the registry by enumerating the subkeys of the registry key at HKEY_LOCAL_MACHINEu2013\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontLink\SystemLink to determine the mappings of linked fonts to base fonts. You can add links by using Regedit to create additional subkeys. Once you have located the registry key that has just been mentioned, from the Edit menu, Highlight the font face name of the font you want to link to and then from the Edit menu, click Modify. On a new line in the dialog field "Value data" of the Edit Multi-String dialog box, enter "path and file to link to," "face name of the font to link".u201D
2) "Fonts in general, especially TrueType and OpenType, are u201CUnicodeu201D.
Since you are using a 'true type' font, it may be an Unicode type already.However,if Bud's suggestion works then nothing better than that.
Also, could you please check the output from crystal designer with different version of pdf than the current one?
Meanwhile, I will look out for any additional/suitable information on this issue.

Crystal Reports Excel Export Issue - page footer not being displayed

We recently converted all Crystal Reports from Visual Studio 2003 to Visual Studio 2005 sp1, .NET 2.0, Crystal Reports for .NET. I have the latest merge modules from business objects. All reports & footers worked fine in VS2003 ... but now when I export to PortableDocumentFormat (PDF) or WordForWindows (DOC) the page footers appear correctly. But, when I export to Excel (XLS) like the code below, the page footers do not appear. We need to place a disclaimer at the bottom of every page of an exported excel document. I checked the print preview, and I tested printing the document ... the the footer is not being utilized properly by the Crystal Reports export.
System.IO.MemoryStream oStream = new System.IO.MemoryStream() ;
oStream = (System.IO.MemoryStream) report.ExportToStream(CrystalDecisions.Shared.ExportFormatType.Excel) ;
Response.Clear() ;
Response.Buffer = true ;
Response.ContentType = "application/vnd.ms-excel" ;
Response.BinaryWrite(oStream.ToArray()) ;
Response.End();
I have asked the question in msdn forum
http://forums.msdn.microsoft.com/en-US/vsreportcontrols/thread/0ead9e34-bc45-4062-90dd-17f8f8ebf062

fyi - if i hadn't mentioned it, problem occurs in all our environments (developer workstation, development server, testing server, production server, etc.)
on my development workstation i found the file 3 times
c:\program files\common files\business objects\1.0\bin\crxf_xls.dll
has file version 9.1.1.557
c:\program files\common files\business objects\2.7\bin\crxf_xls.dll
has file version 10.2.0.1093
c:\program files\common files\business objects\3.0\bin\crxf_xls.dll
has file version 11.0.0.1937
on my development server (and our other environment servers too)
c:\program files\common files\business objects\2.7\bin\crxf_xls.dll
has file version 10.2.0.1210
so just from that i notice that the file versions in the 2.7 bin are different from my developer workstation to my development server ... but the issue still occurs in both places.

Pages 5.2 PDF Exporting Issues

Ever since I upgraded to OS X and Pages 5.2, the system will no longer allow me to export a Pages doc to PDF into certain folders. I keep getting a message that says "The document "xyz name of doc" could not be exported as "xyz name of doc". I have tried changing the name of the document but that doesn't help. The only thing I have found that works is if I change the destination folder...and them after exporting it to PDF I am able to move it into the folder I originally wanted to put it in. I have tried cleaning up the original destination folder and removing old docs thinking it is a spacing limitation but that didn't help. Any one else having this issue or have any suggestions on how to fix this?
There is also now a limit to the # of characters that I can save the document as in certain folders. But again this only applies to certain folders so this sounds like something I should be able to change the parameters but I cannot find where to do that. Any suggestions?

Actually I can still save it as PDF, without converting to Pages '09. It just won't let me save it in the folder I want to save it in...which is a subfolder. But if I save it in the main "Documents" folder, that works just fine. Then it will allow me to move it to the folder I originally wanted it in the first place.
The issue is this wastes time AND I've been getting error messages stating the filename cannot be longer than 31 characters even when it is not at or over 31 characters. So this leads me to believe that there is a problem w/ the updated version of Pages NOT my computer.

Indesign to pdf export issue, visibility of objects

Hi everyone,
I'm new to the forums, and this might be a serious newb question...
My issue is as follows
I've created a master document, with two brown boxes, one on top and one on bottom, when exporting to pdf, they go missing and magically dissappear.
If I export in other formats, jpeg for ex, its all good.
What am I doing wrong, all the other elements/objects/texts appear just fine on the pdf, except for those brown borders.
Attached are a collection of screenshots, please let me know if you need anything else in order to help,
Best,
Yurij

Hi peter,
here are the links;
pdf file; http://db.tt/3Uzyq4l
ID File; http://db.tt/ODE9vJu
Thank you again!
Yurij
ps.
these are the full documents for both. please note I have excluded much of the text and remaining objects as its only the master I have an issue with
ds.
Message was edited by: gbcy

InDesign CS4 PDF Export Issue

Hello everyone,
I'm new to Adobe and this forum so if I screw something up, please let me know.
My System:
Intel Core 2 Duo E7500 2.93GHz, 3GB Ram, 7200rmp 320GB HDD, XP Pro SP3
Adobe Master Collection CS4 full installation.
My Issue:
Intermittenly, as I export an InDesign document to PDF my font gets rendered improperly. I have included screen shots of both exports below:
Above is the correct way the font I use should look when it's exported (Grotesque MT Std Light).
Below is the other way the font looks when I export it.
You can clearly see that the bottom block of text is darker and more jagged, almost as if there are two layers of the same text.
The problem is I only have one layer of text!
I imagine there must be some checkbox somewhere that I either accidentally check/uncheck with a mistype (I type fast and irratically, so sometimes I hit keys I didn't mean to) or accidental combination of CTRL+.
Has anyone else experienced font-weight issues like I have?
I would appreciate any insight regarding this matter. Thanks in advance for your help.
~da newbie, tjthart10

Transparency on the page? Looks like the type was perhaps rasterized during transparency flattening.
Rule #1 is to put type at the top of the stack when there is transparency, and it's a good idea not to flatten (export to Acrobat 5 or higher compatibility if possible) if it isn't absolutely necessary. Even if you move the type to the top you are likely to see an "emboldening" effect on screen and low res printing when there is transparency on the page.

PDF Export Issue - content missing (Not background freeze issue)

Hi,
Currently having some issues with exporting PDF's from Indesign CS5. When I export the first page (which is based off a master page) the majority of the content gets cut off - so this is images, coloured boxes and strokes and a barcode.(Top Image)
When I cut the content from the master page and paste it onto a standard page, then it prints off ok (Bottom Image), but we can't realistically do this every single time. Its not only in one document that its happened - it has occured with several of our documents and across multiple computers.
I have checked the forum and troubleshooting, have gone through and done the troubleshooting based on document and application level to no help. http://kb2.adobe.com/cps/499/cpsid_49998.html#main_DocumentLevel
I've read the different posts regarding background tasks which is not the issue as it is actually exporting it and its fine.
Have restarted the machine, double checked updates, checked whether its a damaged document (its not from what I can tell)
Tried exporting without images (Omit OPI) with same results.
Have checked out the transpency issue (as does contain some transparency but no results).
So thinking it must be something to do with the master pages but I have no idea what.
We were using an external plug in for the barcodes for CS4, that does not work for CS5 so I removed the barcode to see if that was affecting it but again no luck.
Just to confirm we're running
Adobe CS5 onto our computers - we've run all the the updates both for Adobe Acrobat Pro (9.4) and for all of the CS5.
Its being run on iMac 2.4 GHz Intel Core 2 Duo, OS X 10.6.4
Adobe CS4 has been uninstalled and deregistered so no interference there.
Can anyone help me out here or recommend something?
Thanks in advance.

I've redrawn it all and placed in new images and now its starting to do weird stuff like make the images disappear as well as making part of the transparency 20% (as set by me) but then making another section of it 100%.(See below - top one is correct, bottom is incorrect). I would agree with you that it may just be an issue with the file, except its happening across multiple computers. There's not really any chance its a dud version of CS5 is there? Its all legit so no real reason why it wouldn't be.
Override Master Pages fixes it, but this is pretty disappointing if I need to have to do this every single time as it makes the master pages on half useful.
We do have CS3 actually and I opened it in that, exported it as a .inx but same issue with elements missing - the stroke around the outside disappeared.
Could it be anything to do with bringing across elements from Illustrator? Although the top element is appearing fine, and the bottom transparent element is a copied item so shouldn't be an issue. And the image disappearing - there's no real reason for that.

Java Crystal report PDF Export

Hi,
Thanks in adavance.
Developed a crystal report with command level arguments(i.e constructed a query with dynamic parameters). Calling the same through a java programme. I want to know whether we can export crystal report into a pdf through java. When I tried it's giving me NullPointerException.
Regards,
Sudheer

Here is snippet of code how I am exporting rpt file to pdf file. I didn't include every code here but I am hoping this will give you the idea. Please let me know if you need more info.
public byte[] runReport(RPTParameters para) throws SQLException {
byte[] reportData = null;
ReportClientDocument reportClientDocument = null;
try {
     reportClientDocument = new ReportClientDocument();
     reportClientDocument.setReportAppServer(ReportClientDocument.inprocConnectionString);
     reportClientDocument.open(ReportDataConstants.CPS_RPT_FILE, OpenReportOptions._openAsReadOnly);
     ExportOptions exportOptions = new ExportOptions();
     PDFExportFormatOptions pdfOptions = new PDFExportFormatOptions();
     exportOptions.setExportFormatType(ReportExportFormat.PDF);
     exportOptions.setFormatOptions(pdfOptions);
     ParameterFieldController paramFieldController = reportClientDocument.getDataDefController().getParameterFieldController();
     paramFieldController.setCurrentValue("", "@ba", para.getBusinessAgreement());
     paramFieldController.setCurrentValue("", "ReportMonth", para.getMonth());
     paramFieldController.setCurrentValue("", "ReportYear", para.getYear());
     InputStream reportInputStream = reportClientDocument.getPrintOutputController().export(exportOptions);
     reportData = new byte <reportInputStream.available()>;
     reportInputStream.read(reportData);
catch (ReportSDKException e) {
finally {
return reportData;

Crystal JRC PDF Export Issue

Similar Messages

Maybe you are looking for