Crystal Preview won't print to printer

Hi there,
I have Crystal 11.5 and my report will preview but when I attempt to print to the printer from the preview screen.
It shows my printer. I select "Print" and nothing happens.
Nothing prints and no errors...
Any ideas?

Hi,
This may be a question you'll have to take to the application vendor since it previews fine. Usually this indicates the report is not communicating with your printer. Possibly the wrong driver is installed or the report is being directed to a different printer.
Check the Windows Print Manager. Do you see the report in the queue or is it jut gone with you print?
Because this is a third-party application, it's possible they created their own print button and is handling the printing differently as I mentioned above.
Good luck,
Brian

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Application Basics
Name: Thunderbird
Version: 24.4.0
User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.4.0
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I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Crystal Preview won't print to printer

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