Crystal Print Control got Error

Hi,
i used to take print from viewer, at the time Export and Print window came,
after i searched, Crystal Report Viewer properties set Print mode to 'ActiveX'. working fine in Locally. Once deployed in server got error message like.
Crystal Printer Control got below like after loading
" communication error occurred. printing will be stopped. "
please suggest some solutions,
Regards,
Manikandan

Enter a simple string like 'communication crystal stopped' in the search box - top right corner. You will get a number of KBAs and other resources that should help you in resolving the issue.
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Similar Messages

Crystal Report Print Control install error

Hi,
I'm trying to manually install the crystal report print control active x file. After righ-clicking to install the printcontrol.inf file, i got the following error message; "The INF you selected does not support this method of installation" Any idea why I could not install?
I am running Windows Vista and have local admin rights.
Thanks in advance.

Umm, when I enter the following search terms in the search box at the top right corner of this web page:
print control activex crystal net
I get the following KB:
[1645006 - How to install the Crystal Reports ActiveX Print Control manually?|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333633343335333033303336%7D.do].
See if that helps. Note that since you do not mention version of CR, the KB may not be specific to your version of CR, but it should point you in the right direction, no matter what the version.
- Ludek

Please - Exception readng printer control - need asssistance

Ok, so recently created printers are throwing and error in iManager 2.7.7 or 2.6 -
Exception reading printer control Close
Error Request (CLIENT_ERROR) - bad status code (0x406)
IPP Error: 0x406
I've updated in iprint.npm if applicable. The printers have no spaces in their names. I've deleted the work directory off the imanager server and restarted Tomcat. I've recreated the server certificates and ran the Cool Solutions Certificate Re-creation Script for OES1, OES2 and OES 11 so they now validate, I've restarted the iprint daemons. I am at a loss, is there something I missed that you can point me to?
The last option I'm seeing involves doing a "database" repair but I'd like to avoid that if possible.
Any advice is appreciated - this is on OES2 32-bit with SLES 10 SP4/OES 2 .0.3 (SP3) fully patched.
I could really use some ideas if you have a second everyone. Thank you so much.
-Nyle

On 05/08/2014 03:36 PM, nlandas wrote:[color=blue]
>
> Mysterious;2318377 Wrote:
>> On 05/07/2014 10:36 PM, nlandas wrote:
>> what error do you see on the apache error_log file?
>
> Thanks, so on the iPrint server logging wasn't at debug level. I'll turn
> that on and report back. Below is what the log says for today but I
> don't see anything that stands out to me. If you can let me know if you
> see something.
>
> [Thu May 08 02:03:02 2014] [error] BindPsm : NDPS object not found
> [Thu May 08 04:43:47 2014] [error] BindPsm : NDPS object not found
> [Thu May 08 04:44:20 2014] [error] BindPsm : NDPS object not found
> [Thu May 08 07:25:41 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 07:26:05 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 07:39:55 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 07:39:55 2014] [error] [client X.X.186.42] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 07:43:40 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 07:43:41 2014] [error] [client X.X.186.77] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 07:53:32 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 07:53:33 2014] [error] [client X.X.188.134] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 07:54:23 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 07:56:42 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 07:57:21 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:05:54 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:15:29 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:18:50 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:20:21 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:20:52 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:27:56 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 08:27:57 2014] [error] [client X.X.189.24] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 08:28:54 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 08:28:55 2014] [error] [client X.X.188.85] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 08:28:56 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:34:41 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 08:34:42 2014] [error] [client X.X.188.170] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 08:34:43 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:42:31 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 08:42:33 2014] [error] [client X.X.185.240] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 08:42:54 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:42:54 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:43:29 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:43:56 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:44:54 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 08:44:55 2014] [error] [client X.X.191.83] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 08:46:04 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:03 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 08:48:04 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:04 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 08:48:04 2014] [error] [client X.X.186.44] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 08:48:05 2014] [error] [client X.X.186.44] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 08:48:05 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:05 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:05 2014] [error] [client X.X.190.185] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 08:48:06 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:06 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:07 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:07 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:08 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:08 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:09 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:10 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:10 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:11 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:12 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:12 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:13 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:14 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:14 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:15 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:15 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:16 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:17 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:17 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:18 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:19 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:19 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:20 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:20 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:21 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:22 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:48 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:48 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:49 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:49 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:50 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:51 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:51 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:52 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:53 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:53 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:54 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:54 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:55 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:57 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:57 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:58 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:58 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:59 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:00 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:00 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:01 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:01 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:02 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:03 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:03 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:04 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:04 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:05 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:06 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:53:01 2014] [warn] IPP Operation
> error=SRVR_ERR_SERVICE_UNAVAILABLE, operation=Get Jobs
> [Thu May 08 08:53:26 2014] [error] BindPsm : NDPS object not found
> [Thu May 08 08:53:55 2014] [warn] ProcessPrintJobReq error=505
> [Thu May 08 08:53:55 2014] [warn] IPP Operation
> error=SRVR_ERR_TEMPORARY_ERR, operation=Print Job
> [Thu May 08 08:55:02 2014] [error] BindPsm : NDPS object not found
> [Thu May 08 08:55:58 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Service Request
> [Thu May 08 08:55:59 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Service Request
> [Thu May 08 08:56:37 2014] [warn] IPP Operation
> error=SRVR_ERR_SERVICE_UNAVAILABLE, operation=Get Printer Attributes
> [Thu May 08 08:56:37 2014] [warn] IPP Operation
> error=SRVR_ERR_SERVICE_UNAVAILABLE, operation=Get Jobs
> [Thu May 08 08:57:38 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 09:02:47 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 09:02:47 2014] [error] [client X.X.189.147] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 09:03:52 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 09:05:10 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 09:05:31 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 09:05:41 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 09:05:43 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 09:09:52 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 09:18:14 2014] [error] [client X.X.187.235] File does not
> exist: /srv/www/htdocs/ip
>
>
Better is to duplicate the issue and then run the iprint gathering tool
to generate an iprint info txt file.
Normally this errors are due to problems connecting to the ldap server
specified on the iprint_ssl.cong file

Error 20544 Access Denied with Crystal ActiveX control in VB6

Post Author: beckybear
CA Forum: General
We have a piece of legacy software written a while ago that is in VB6 using the Crystal ActiveX control crystl32.ocx. We use 8.5 of Crystal Reports.About 50 or so users have this program loaded and it runs a single crystal report from a server location. Most days, everything runs just fine, but lately more and more we've been having a problem where our some of our users get the message "Runtime Error 20544. Access to report file denied. Another program may be using it." The same user will continue to get this error, even after rebooting, while others continue with no issues. It's never the same people affected day to day. And it always works for everyone the next day.I've read about a 20 limit on reports, but new users can log in and use the program with no problem, so if it's a connection limit, it doesn't seem right that new users would work. Also, the workaround for that I found for that particular limit problem, setting it as a temporary report, doesn't seem to be available with the ActiveX control. We cannot reliably reproduce the problem.So I guess my questions are, do you have any idea why it would work the next day without a reboot of the server or the user's machine? If this is a limit problem, where is that limit stored, or how can I test to see that it is the limit problem? What else could it be and is there anything I can add in the VB program to try and prevent this (cleanup, checks, etc.)? Is this ActiveX control still supported and recommended with version 8.5? Is there a different component we should be using?Thanks in advance for any help you can offer for this frustrating problem. I searched the old archives and found others reporting this problem, but no solutions.

Post Author: RayK
CA Forum: General
Did you find a solution for this problem? I'm having the same sporadic problem with Crystal 8.5. It usually goes away for a user by logging out and back in, but I'm getting a lot of complaints. The report is being sent directly to the printer - no Preview mode as has been reported as the cause for some people.
Thanks

Web Report Viewer error - Unable to load client print control.

Dear All,
We have a problem with Report Viewer print funtionality. Getting the error "Unable to load client print control." on click of Print button.
We tried all solutions posted in web - nothing resolves the issue.
The print works fine when we open the report via a browser. But the same is not working through our application. We have the application installed on the Report server itself and the user has Admin previleges.
Please find below the details
Report control: ReportViewerWebControl.axd
Version: 9.0.30729.4402
SQL server version: SQL Server 2008 R2, 10.50.2500.0 (running on Windows Server 2008 R2 - 64 bit)
Your help on this would be highly appreciated. Please let me know if you need any specific information.
Thanks,
Naga
Nagaraja

Hi, Larry,
Thank you for your answer which remind me and lead me to the resolution. I have struggling on this SQL Server Report Server 2012/Client printing control for
2 days.
I just cannot figure out why it kept prompting non-admin XenApp users for SSRS installation. Thanks for your notes again.
I have 2008 R2 server setup as XenApp server for the publish apps. We published the IE to user to access Web application with SQL 2012 reporting service in
the backend.
In the control environment, users do not have permission to install any software. This SSRS has to be installed as administrator under “Install mode” in XenApp
server.
Yes, 32bit IE works for me but 64bit IE works too.
You just need to ensure which version of IE you’re using to install the SSRS. I’m not aware of using 32bit IE for SSRS installation in server but publish 64bit
IE to client. That’s my mistake.
Thanks again.
JohnnyW2012

Need alternative for activex print control using Crystal reports 2008

I have created a .Net web application (2.0/3.5 .Net framework) with crystal reports 2008.
Reports are viewed using Crystal reports 2008 activex viewer.
On click of PRINT icon in activex viewer, activex print control download prompt will be displayed on client machine.
I need to avoid downloading of activex print control on client machine. Is there any other alternative or option to use print functionality in viewer without downloading activex print control on client machine?
Or Is there any other workaround for print functionality in Crystal reports 2008 Viewer without downloading activex print control?
Note: Activex print control download prompt will not be displayed when using Crystal reprots XI Release 2 version.
Thanks,
Jagannath

Does anyone know which files need to be registered for the ActiveX print control? We occasionally have users who somehow break their Crystal ActiveX controls, and they can no longer see the print options. In Crystal 10, I was able to fix these issues by pushing a package which registered several files on the user's computer.

Printing Extremely Slow Using Crystal Reports 2008 ActiveX Print Control

Problem:
We are trying to upgrade our existing Crystal Reports 10.0 ActiveX Viewer ASP based reports to the new Crystal Reports 2008 ASPX Report Viewer but are having print performance issues that have prohibited us from moving forward.
Environment:
Windows 2003 Server Standard Edition 32-bit with SP1
IIS 6.0 running ASP .NET version 2.0.50727
Crystal Reports 2008 SP0 with FP1
Crystal PrintControl.dll version 12.0.0.796 (verified on server and client)
Details:
Crystal Reports 2008 ASPX Report Viewer Object & ActiveX Print Control Report Printing Scenario
From a typical 27 page report, the user clicks the Print icon from the ASPX Report Viewer Object.
The Print window with the message Crystal Reports Print Control immediately appears on the screen. This window is on the screen for approx 30 seconds.
The Print Setup window finally appears on the screen. The user verifies the printer, chooses to print pages 1-5, and clicks the Print button from the window.
The Retrieving page 1 message appears in the Print window. The message remains in the window for approx 30 seconds.
The Printing page 1 message appears in the Print window. The message remains in the window for approx 30 seconds.
The Printing page 2 message appears in the Print window. The message remains in the window for approx 30 seconds.
The Printing page 3 message appears in the Print window. The message remains in the window for approx 30 seconds.
The Printing page 4 message appears in the Print window. The message remains in the window for approx 30 seconds.
The Printing page 5 message appears in the Print window. The message is in the window for less than 1 second.
After 3 MINUTES of waiting the report finally starts printing.
Crystal Reports 10 ASP ActiveX Report Viewer Report Printing Scenario
From the same typical 27 page report that was used in the Crystal Reports 2008 scenario, the user clicks the Print icon from the ASP ActiveX Report Viewer.
The Print window Immediately appears on the screen. The user verifies the printer, chooses to print pages 1-5, and clicks the Print button from the window.
The Print window Immediately disappears from the screen and the report Immediately starts printing.
The entire print process takes only 3 u2013 4 SECONDS.
Even though we are trying to get the users to decrease the amount of paper used in report printing. They still do a significant amount of printing. The difference between the print performance using Crystal Reports 10 (3-4 seconds) and Crystal Reports 2008 (3 minutes) is totally unacceptable to our users.
Has anyone else experienced this problem and is there a known fix for it? This is the only thing holding us back from our upgrade and it has become very frustrating to us.
Much thanks to anyone that can shed some light on this.

Hi Brian,
Please have a look at [this|Crystal 11.5 Activex control for viewer; post.
However, have you tried with the No Printer options available in Print Options window from designer?
Regards,
Atanu.

Where can I find a copy of the Crystal Report Print Control

Hello,
Our users have access to a report portal developed in house which uses the Crystal Report Viewer to display the Crystal Reports created in Visual Studio 2010. the first time they open the portal and try to print the report the loading dialog box that comes up keeps spinning and spinning. The reason for that is that they don't have admin rights to the computer. I would like a copy of the driver so We can push it out to their computers. Any idea where I can find a downloadable version?
Thank You
-Nelson Vasquez

Hi
Instructions are in this KBA:
1645006 - How to install the Crystal Reports ActiveX Print Control manually?
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Crystal Print Error

Hi,
We are facing an issue in one of the SAP client machine, we are using the Crystal Integration with various RPT formats for printing the Invoices.In one particular machine when the print one invoice the document is getting printed whereas if we print another invoice with the same crystal print it is throwing an error message by opening another screen as " SAP_CR_VB6 has encountered a problem and needs to close. We are sorry for the inconvienience."
The Operating system is XP and SAP Version is SAP 2007B Patch 21
We tried the following:
1.Deleted the SMS_ODS_DLL from the Temp Folder
2.Reinstalled the Crystal Installation
3.Reinstall the SAP Client
4.Formatted the PC and Installed SAP Client
But the issue still exist, can we have any inputs from anybody.
Thanks,
Vishwanath

Hi Vishwanath.......
I suggest you to check the Path of Crsytal Reports where you kept in Server.
This path should be shared to every PC which has SAP Client.
Assign the same path in Client PC also from where it will extract the Crystal reports through CR Addon.....
Hope this will solve your issue.......
Regards,
Rahul

Unable to load Client print control

I know this question has been asked and I have read all of the responses. But, I seem to have a unique problem.
I am using Server 2008 r2 sp2 with ie8. And my problem is getting the error Unable to Load Client Print Control on the client machine for reporting services.
The standard answer here is that the RSClientPrint.cab needs to be loaded on the client machine and installed with a click of the print icon with admin rights. I have done that as a administrator and the print icon works fine as an adminstrator.
However, when I log as a non-admin user, that is when I get the error. The rsclientprint.dll shows up in the registry, but it just does not work for a non-admin user.
I have a open ticket with a MSDN tech at Microsoft, but he seems to be at a loss and is not trying very many things that lead me to believe that this can be resolved.
I am wondering if some else out here has had this problem and got it to work.
Thanks for any help.

Hi KeithTexas,
It seems that the non-Administrator users don't have sufficient permissions on the “Downloaded Program Files” folder where the RSClientPrint control is stored. So, please grant to the user:
1.Open C:\Windows, right-click on the “Downloaded Program Files” folder and click “Properties”.
2.Switch to the “Security” tab, click “Edit”.
3.In the “Security” window, click “Add” and add the specific user to the list.
4.Check the “Allow” box for “Read & execute” permission and click “OK”.
Regards,
Mike Yin
TechNet Community Support

SAP Crystal integration Add on - error message

Hi,
I installed the add on the server and it works fine.
I installed on the workstatation and it installed without error.
When I got to run a report through the Manage Crystal Reports screen on the server, the report prints fine.
When I do the same on the workstation I get the error
Could not load File or Assembly 'crystaldecisions.windows.forms, version 12.0.0000.0,
Culture=neutral,PublicKeyToken=692fbea5521e1304 or one of its dependencies. The system cannot find the file specified.
The user has rights to the folder where the crystal reports are b/c they can open them up and run them in crystal with no error. They just get this error with the add on. They have the full version of crystal so I didn't install the runtime. I did check that the CrystalDesignerPath.txt was correct.

Like other I did the install of the crystal runtime on the PC. Now the Add 2.0.0.7 on works. BUT now crystal reports 2008 full version does not.
the client must be able to get into crystal to modify reports. have to uninstall crystal integration 2.0.0.7 and runtime 12.1 and crystal reports 2008. Reinstall crystal reports 2008, and crystal integration 2.0.0.6 and runtime 12.0 and works fine.
I made a second intent with the guide SAP_CRYSTAL_InstallInstructions.pdf, including .net framework 3.5 and no works crystal reports 2008.
Error:
crw32.exe - NO se encuentra el punto de entrada
NO se encuentra el punto de entrada del procedimiento ?PrintLegend@CMapXLegend@CSLib300@@QAEXJJJJJ@Z en la biblioteca de vínculos dinámicos cslibu-3-0.dll.
this is so frustrating!

Print Control in InfoView

We are having issues with printing reports in InfoView. Sometimes it asks us to install the activex print control if we log onto that machine as the administrator. Is there an exe of the print control that can be installed instead of waiting to be prompted to install it? It does not prompt to be installed on every computer. Also some users where the print control load internet explorer immediately gets an error and when you hit ok it closes. Please advise.

This may not be the answer you are looking for, but I ran into the same issue with the ActiveX control. I got around the issue by setting the report default settings to "Always Print to PDF" under Print Settings. This forces the report to be loaded in Adobe Reader. This seems to work reliably.

HP 6500A - Can't get into printer "control panel software" to check ink level, etc.

First let me apologize... I don't know what the correct name is for the software that starts up when you use the printer icon that was installed on my computer's desktop when I installed the printer. I am calling it the "control panel software" for want of a better name.
My printer was setup to work wirelessly on my wireless network and was working fine. The "control panel software" worked fine when I click on the icon on my desktop and I was able to check the ink levels, etc.
I just got a new router and so I had to reconfigure my printer to use my new wireless network settings. It wasn't working properly, so I decided to uninstall and reinstall the HP software for the printer. As part of this it put a new icon on my computer's desktop for accessing the printer "control panel software", another new icon for the scan function, and another for the ePrint Service.
The printer works fine... I can print and scan properly. It successfully connected to my new wireless network and I thought all was well. However, this is not the case.
What is weird is that the "control panel software" icon doesn't take me to the control panel functions any more. When I click on it it takes me back through the process of setting up the printer connection (wireless, wired, USB) again. If I go through that again it tells me everything is installed and lets me set the default printer again and then asks me to register again. So... I think I'm done, but then if I click on the icon again, it goes through this same process again.
Is there any way to stop this endless connection setup and just get to the "control panel software"?
Any help appreciated.
Thanks,
Bill

What operating system? I recommend not using the software CD as it may be out of date. Get the latest software for your printer from the "Support & Drivers" link at the top of this page.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Hp Printer Control App

I have got a HP ENVY 4502 priner, i installed the hp printer control app it has quit workin and the store cant repair it so i went to uninstall it from the apps and all it says there is remove from start its not givin me choice to uninstall what do i do

Hi, What is your device ? I can't find it under Android. Regards.

HP Printer Control App installed on my pc windows 8 but wont update in windows store

Ii have downloaded the hp printer control app on my desktop pc which is windows 8, it shows my printer which is the HP Photosmart B110a its product number is CN245B. It keeps saying in my windows store app that it needs to be updated as other apps do but it just says pending constantly and theres no change ive used the app to get software for printer such as certain wizards and such. but it wont update ive got a hp printer control app on my ipod touch too and this also has no trouble picking up the printer and works fine, is it because ive got windows 8? please can someone help as its not right for it just to be there stuck not updating, thanks
lollykaye2005

A bit of a shot in the dark, but this appears to be an issue with pulling down the update from the Windows Store. I have not run into this issue directly, but this thread has a lot of information.
http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_store/windows-8-apps-are-pending-...
The one tidbit that might help here from that thread is:
"finally I found a solution. go to troubleshooting (press win+w >then type troubleshooting). now a window opens in desktop. click "fix problems with windows updates". now click next. windows will search for solutions, but it wont find anything. then windows will ask if u want to try in administrator mode. click yes. windows will find and solve the problem. that's it."
I work for HP.

Crystal Print Control got Error

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