Crystal report 10- pdf version upgrade to 1.4

Hi,
Presently we are using Crystal report 10 to generate reports in pdf format.
The version in which pdf's are generated in 1.3
We would like to upgrade pdf the version to 1.4
Could anyone please advise what is the way forward on this?
Thanks.
Regards,
Jiten

Hi,
Can you please Reply to this post how you sorted out so that it may be useful for one's who read this Thread.....
Thanks & Regards
Karthik Sivakumar.

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Logon Failed when exporting crystal report to PDF

Hi, I am Teguh
i want to ask about error when export crystal report to pdf
error message
CrystalDecisions.CrystalReports.Engine.LogOnException: Logon failed
[LogOnException: Logon failed.]
   .I(String , EngineExceptionErrorID ) +506
   .D(Int16 , Int32 ) +537
   .C(Int16 ) +10
   CrystalDecisions.CrystalReports.Engine.FormatEngine.ExportToStream(ExportRequestContext reqContext) +577
   CrystalDecisions.CrystalReports.Engine.ReportDocument.ExportToStream(ExportFormatType formatType) +141
   Falcon.CRTransferSlip.Page_Load(Object sender, EventArgs e) in C:\inetpub\wwwroot\Falcon\CRTransferSlip.aspx.vb:77
   System.Web.UI.Control.OnLoad(EventArgs e) +67
   System.Web.UI.Control.LoadRecursive() +35
   System.Web.UI.Page.ProcessRequestMain() +750
environment:
OS : Windows server 2008 standard SP1
IIS: Version 7.0
SQL: Sql server 2000
VS : Visual studio 2003
i really confused with this error,
please help me for this problem
many thank's

Hi Ludek
Thank you for your response. I have installed SP3 and ProcMon and still the same result.
I applied a filter on ProcMon to filter out items where the path contains 'export'.
There are a few items where the result is 'NAME NOT FOUND' but I don't think it necessarly had anything to do with the barcode. These include items such as 'EXPORT\MailDestType','EXPORT\DisableExportLiveOfficeSupport'','EXPORT\ExportDirectory' to name a few.
What drew my attention was the ACCESS DENIED result on specifically the EXPORT\PDF folders. The detail for these are Desired Access : All access, however the very same entry appears a little futher on as a SUCCESS but this is detailed as Desired Access: Query Value.
So in summary it looks something like this:
User : Server\XXX
Operation : RegOpenKey
Path : HKU\.DEFAULT\Software\Business Objects\Suite 12.0\Crystal Reports\Export\Pdf
Result : ACCESS DENIED
Desired Access : All Access
User : Server\XXX
Operation : RegOpenKey
Path : HKU\.DEFAULT\Software\Business Objects\Suite 12.0\Crystal Reports\Export\Pdf
Result : SUCCESS
Desired Access : Query Value
There are a few other entries that follow this pattern that exists in other locations such as HKLM\Software...
Could this 'ACCESS DENIED' be the problem? and If so how do I, and should I give user XXX this ALL Access its looking for.
Regards
Elroy

Open Crystal Report in PDF

Hi
If I open the Crystal Report in PDF using the below code using weblogic 8.1
ReportExportControl exportControl = new ReportExportControl();
Object reportSource = session.getAttribute("reportSource");
exportControl.setReportSource(reportSource);
ExportOptions exportOptions = new ExportOptions();
exportControl.setExportOptions(exportOptions);
exportControl.setExportAsAttachment(true);
exportControl.setOwnForm(true);
exportControl.setOwnPage(true);
exportOptions.setExportFormatType(ReportExportFormat.PDF);
I get the following error and the server shuts down.
An unexpected error has been detected by HotSpot Virtual Machine:
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x060d9bea, pid=604, tid=1392
Java VM: Java HotSpot(TM) Client VM (1.4.2_13-b06 mixed mode)
Problematic frame:
C [awt.dll+0x69bea]
Please help on this issue
Regards
kaspick

That's not Crystal. That's your web app server trying to load the Java JVM AWT library, and crashing when it can't.
Sincerely,
Ted Ueda

Export Arabic Crystal Report To PDF

Hi,
I am using JRC component to build crystal reports in English & Arabic. All works well except exporting Arabic crystal report to PDF?
Crystal File Format Schema: 12.0.0
I was reading another 3 years old thread and this was stated there:
"If you are using the Java Reporting Component, you will not be able to see Arabic characters in your PDF document because the JRC does not support font embedding, and only works with a specific character set when exporting to Adobe" Any from SAP can you please confirm that does this still hold true? And are there any chances or plan to add support in future?
Regards
SC

Please disregard that part of the previous message.
As mentioned earlier, it depends on which of our products you are using to export the report. If you are using the Java Reporting Component, you will not be able to see Arabic characters in your PDF document because the JRC does not support font embedding, and only works with a specific character set when exporting to Adobe.
If you are using the Crystal Reports designer or BusinessObjects Enterprise SDK to export the report, you will need to ensure you have the character set installed on the same machine; for BOE SDK it needs to be on the machine with all of the services.

Export Crystal Report to PDF

Hi,
in my Crystal Report (2008) is a chart, designed with Xcelsius 2008. The report is displayed well. When I export my Flash-Chart from Xcelsius to PDF the chart is displayed correctly in PDF document.
When I export the Crystal Report to PDF my Flash-Chart is displayed completley grey in PDF document. There is the same issue when I schedule my Crystal Report to PDF on BO Edge-Server.
Is this a known issue and can be fixed?

I am bringing this subject back up because I am still having problems with this. I am using CR 2008, Xcelsius 2008 and Edge 3.1 Enterprise Server along with a Visual Basic 2005 program. I have Adobe Reader 9 loaded on both my local machine and the server where Edge is installed.
I have a report that is passing flash variables to an embedded .swf file which is a pretty simple horizontal stacked bar chart. When I view this report in CR on my local machine everything on the report is correct and I can print it to PDF and it is correct when I view it with Adobe Reader. I can also print the report to a printer and get the desired result which is the most important thing here.
My next step is saving the report to the Enterprise server. I then run my Winform Visual Basic program that passes the paramters to the report and schedules it to run on the server. The report runs fine and we access it with InfoView. Again the report looks fine because when we open it, it opens with Adobe Reader on the server. The problem is when we try to print this instance of the report from the server the chart keeps doubling up the stacked bars so there are two of them instead of the one.
Does anybody have any ideas????
Thank you in advance.
My problem comes

Crystal Reports for Eclipse Version 2 - XML, XSD Report. Need hep !!!

Dear all,
I'm using Crystal Reports for Eclipse Version 2
I have looked for "Programmatically Create Reports off of XML or Web Services Data Sources", then i found some ways to do this.
But all the time, we have to use both XSD and XML files for Report Data Sources.
My question is:
1. Can we just add XSD file to report to define or update the report data definition only (no report data) ?
2. Can we just add XML file to report to update report data only (do not change report definition) ?
Anyone who have solved it, please give me an example.
Thanks in advanced.
Huy Nguyen

Moved to Java forum

Crystal Reports 2008 Trial Version Runtime Error

Hello
Yesterday I've downloaded Crystal Reports 2008 (Trial Version). The installation was successful. I've got no error.
Anyway, I'm unable to start Crystal Reports. I get the following error:
Microsoft Visual C++ Runtime LIbrary
Runtime Error!
Program: ...ects\BusinessObjects Enterprise 12.0\win32x86\crw32.exe
Abnormal Program Termination
I've already tried all "solutions" mentioned in Re: Crystal Reports 2008 trial version ERROR (DEP, HW acceleration, etc.) but without success (I'm running Windows XP with SP2). I've also updated Microsoft Visual C++ 2005 resp. 2008 redistributables...
Can someone help me?
Thank you!

Hi Patrick,
Nothing Strange about it. You need local Admin rights to access registry and other parts and CR needs the same.
Check anti-virus or possibly firewall settings. When you installed did the installer ask you to allow All users to run CR?
You may want to check with your IT guys, they may have modified your local user group to not allow some rights.
Bottom kine is your PC security is blocking access that CR needs under your local user account.
When you do try to run it does UAC pop up a message to allow you to run CR Designer? If not then it may be you have customer settings for that also.
Search Microsofts site on more info on user rights.
Thanks
Don

Crystal Reports for Eclipse Version 2 - Feedback?

Hello All!
The new [Crystal Reports for Eclipse Version 2|https://www.sdn.sap.com/irj/boc/crystalreports-java] has been out for a couple of weeks now, so I thought it'll be good opportunity to get your initial impressions of the new version.
What do you think of the new embedded designer?
What do you think of the new Crystal Reports Java SDK?
What do you think of the new Embedded Designer Extension Points SDK?
What do you think of the new features - export features, report creation/modification API, etc?
Please do reply to this forum post with your views!
Sincerely,
Ted Ueda

Hi Clark,
Great timing as the packages just became generally available:
CR4E Runtime Package
crjava-runtime_12.2.202.zip
http://downloads.businessobjects.com/akdlm/crystalreportsforeclipse/2_0/crjava-runtime_12.2.202.zip
CR4E Manual Install Package
cr4e_2.0.1.zip
http://downloads.businessobjects.com/akdlm/crystalreportsforeclipse/2_0/cr4e_2.0.1.zip
CR4E All-In-One Package
cr4e-all-in-one-win_2.0.1.zip
http://downloads.businessobjects.com/akdlm/crystalreportsforeclipse/2_0/cr4e-all-in-one-win_2.0.1.zip
CR4E Language Packs
cr4e.nls1_2.0.1.zip
http://downloads.businessobjects.com/akdlm/crystalreportsforeclipse/2_0/cr4e.nls1_2.0.1.zip
cr4e.nls2_2.0.1.zip
http://downloads.businessobjects.com/akdlm/crystalreportsforeclipse/2_0/cr4e.nls2_2.0.1.zip

Crystal Report Xi Release 2 upgrade

I have been tryig to upgrade my Crystal reports XI Release 2 with the latest service paks, but when i try to apply any they say that i need at least service pak 2. I try to install service pak 2 and it tells me that there. Another version of this product is already installed. To configure or remove the existing version of this product, use add/remove on the control panel.
In the Addd/remove on the control panel there is a Crystal Reports XI Release 2. Im confused.. this is waht i want to upgrade why woudl i remove it? The version that is installed is 11.5.0.31327
This all started when i wanted to make a webapp displaya crstyal report and the follwoing error happend. The most popular fix seemed to be to upgarded to service pak 4 for crystal, but to get there i need service pak 2,3 but i cant install. The error i was receiving is listed below.
Not enough memory for operation.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Runtime.InteropServices.COMException: Not enough memory for operation.
Source Error:
Line 64:             //load the rpt file to document
Line 65:             //return;
Line 66:             doc.Load(fileName);
Line 67:             //pass the user inputs to crystal report parameters those will sit in the output pdf file
Line 68:             //doc.SetParameterValue("@CompanyName", txtCompany.Text.Trim());
Source File: C:\projects\Web Invoice\Web Invoice\Default.aspx.cs    Line: 66
Stack Trace:
[COMException (0x80041004): Not enough memory for operation.]
   CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options) +0
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options) +95
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +271
[Exception: Load report failed.]
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +333
   CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob) +988
   CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename) +84
   Web_Invoice._Default.Button2_Click(Object sender, EventArgs e) in C:\projects\Web Invoice\Web Invoice\Default.aspx.cs:66
   System.Web.UI.WebControls.Button.OnClick(EventArgs e) +111
   System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) +110
   System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) +10
   System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +13
   System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +36
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1565

I believe [this|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do] note will help.
Notes search page is here:
https://www.sdn.sap.com/irj/scn/advancedsearch?cat=sdn_ossnotes&query=&adv=true
Ludek

Crystal Report generate PDF with J2EE problem

Dear All
I am having a great problem on generating PDF file by Crystal Report in J2EE.
I have my J2EE application runs Crystal Report to generate PDF files.
However for a report, i hit the following error (red color) when the PDF is generating.
But is no problem for the other reports.
Here is the code that i used to generate the PDF
My OS and Java version as follows
Window 2003 server.
Java 1.4.2_04
Please Kindly Help
Thanks very much
public static void export(HttpServletRequest request, HttpServletResponse response, String reportPath, ArrayList paramList, ReportExportFormat outFormat) throws Exception{
     System.gc();
HttpSession session = request.getSession(false);
Object reportSource = getReportSource(request, reportPath);
ReportExportControl exportControl = new ReportExportControl();
if(paramList != null && paramList.size()>0){
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ExportOptions exportOptions = new ExportOptions();
exportOptions.setExportFormatType(outFormat);
PDFExportFormatOptions pdfexpopts = new PDFExportFormatOptions();
exportOptions.setFormatOptions(pdfexpopts);
exportControl.setReportSource(reportSource);
exportControl.setExportOptions(exportOptions);
exportControl.processHttpRequest(request, response, session.getServletContext(), null);
exportControl.dispose();
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ReportClientDocument oReportClientDocument = new ReportClientDocument();
HttpSession session = request.getSession(false);
oReportClientDocument.open(reportPath, 0);
return oReportClientDocument.getReportSource();
00:57:08,671 ERROR reportdefinition Thread-28 - Report printer was not valid, switching to default printer.
00:57:08,687 ERROR objectformatter Thread-28 - com.crystaldecisions.reports.dataengine.k: |Y
00:57:09,343 ERROR b Thread-28 - Disk Exporter: no output file was created by an exporter
00:57:09,343 ERROR b Thread-28 - PdfExporter: caught Exception in PDFFormatter.finalizeFormatJob (from destination?); java.lang.IllegalArgumentException

Hi,
I have tried this code but stil the same.
However i tried setup another tomcat and application in the other machine and the only job for the application is exporting the report that has problem, then the error is gone.
So i guess that is the memory size problem.
Thanks for this
One more question about the memory size between Tomcat and Crystal report.
I have set in catalina.bat as
set JAVA_OPTS = "-Xms2048M -Xmx1024M"
and CRConfig as
<JVMMaxHeap>1024000000</JVMMaxHeap>
<JVMMinHeap>512000000</JVMMinHeap>
1. Is that the correct setting.?
2. The memory in the JAVA_OPT and is the MAX and MIN memory that java would use,
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Crystal Report to PDF

I am trying to send the data from a single record to a Crstal Report that I created and then create a PDF from that report that I can Print. This is the error message that i get
Exception Details: CrystalDecisions.CrystalReports.Engine.DataSourceException: The data source object is invalid.
Can anyone help me this this?
Thank You
This is the ActionResult that I created.
public ActionResult ExportReport(int? id)
            InjuryIllness i = db.InjuryIllnesses.Find(id);
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            rd.Load(Path.Combine(Server.MapPath("~/Reports"), "Report_InjuryIllness.rpt"));
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            Response.Buffer = false;
            Response.ClearContent();
            Response.ClearHeaders();
            try
                    Stream stream = rd.ExportToStream(CrystalDecisions.Shared.ExportFormatType.PortableDocFormat);
                    stream.Seek(0, SeekOrigin.Begin);
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            catch (Exception ex)
                throw;

Hi Caroline_wgo,
Please have a look at the article about Crystal Report Support policy:
http://support.microsoft.com/kb/100368
"Microsoft supports setup and installation for the Crystal Reports products shipped with the Professional and Enterprise Editions of Microsoft Visual Basic for Windows versions 3.0, 4.0, 5.0 and 6.0. For other Crystal Reports support, please do not
contact Microsoft. Please contact Crystal Decisions (formerly Seagate Software), which now owns and supports Crystal Report Writer. For support on Crystal Reports in Visual Studio .NET, please see the article in the References section below.
NOTE: The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.
Support for Crystal Reports is provided to registered users. To register for Crystal Reports, visit the following Business Objects Web site:
http://www.businessobjects.com/register/content.asp
      (http://www.businessobjects.com/register/content.asp)
Registered users of Crystal Reports may obtain technical support for their Crystal Reports product. To learn more about obtaining technical support, visit the following Business Objects Web site:
http://support.businessobjects.com/
      (http://support.businessobjects.com/)
For information about developer-related support for Crystal Reports, visit the following Business Objects Web site:
http://www.businessobjects.com/services/support/crystal_dev.asp
Regards,
Barry
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Crystal Reports Viewer - pdf, prompts, icons problem

Hi all,
I am a new in BO.
I have some answer about Crystal Reports Viewer (not about setup.exe but about CRV application that I uploaded on Tomcat)
1) The old version (11.5) works good, only Export to PDF functionality is wrong. There are in the pdf file wrong display of specific czech characters (charset)
2) A new version, Crystal Reports Viewer 2008, show the same pdf mistake. I have J2SE Runtime Environment 5.0 Update 4 and Apache Tomcat 5.5.9.
I upload application on Tomcat, configuration (web.xml, crconfig.xml and context.xml) is the same with version 11.5.
Crystal Reports Viewer 2008 displayed reports, but the problem with PDF is present. The second problem is the look of CRV. First one, the icons (for export, print...all icons) are not displayd. I can copy old jar files into java (in application folder C:\WebReports\WEB-INF\lib), but then CRV looks like old version.
And CRV 2008 doesn't display listbox in dynamic prompt on crystal report. What shall I set to displaying prompts in CRV 2008 (on CRV or on report in Crystal 2008)?
Have you some idea? What and how can I set and configure application and where?
Veronika

Hi,
To confirm, are you talking about "Crystal Reports Viewer 2008" http://www.sap.com/solutions/sapbusinessobjects/sme/reporting/viewer/index.epx
I suggest sending in the report, in the viewer, select "Help" - "General Feedback" and then pick the option to attach the report. In a couple of months there will be a refresh version of this view which will have Czech language support so it would be good if we could test out your PDF issue.
As for showing parameters in the prompt panel in Crystal Reports Viewer 2008, since the viewer cannot refresh the data, make sure the parameter does not used in the record selection formula but only in the saved data selection formula.

Exporting a crystal report to PDF through web server makes fonts smaller

Hi, I've investigated this issue and found information on the registry keys, and this has fixed crystal designer - so I can load a report, export to PDF and it looks normal. However, when compiling reports through our web-app, the fonts are still small. I've placed keys in both the Business Objects and Crystal Decisions folders on both HKEY_CURRENT_USER and HKEY_LOCAL_MACHINE, but it doesn't seem to affect the re-distributable at all. Anyone know how I can overcome this?

Hi
Please update the thread with the following information:
1. Platform for web application development.
2. Version of crystal reports (for e.g 11.5.8.826,11.0.0.896)
Thanks

Crystal Report Server XI R2 - Upgrade MySQL to 5.0 or 5.1?

Although SP4 for Crystal Report Server XI R2 contains mySQL v 4.1.23, there are security vulnerabilities which are only addressed in 4.1.24 and 4.1.25. These versions are not in release in binary form from mysql.com, as 4.1 is no longer supported.
To address the security vulnerabilities, an update of mySQL to 5.0 or 5,1 may be required, but a straight upgrade from 4.1 to either of these versions does not seem to work - CMS cannot connect to the new database version.
Can anyone provide some guidance on how to patch mySQL from 4.1 to 5.0 or 5.1 for Crystal Report Server XI R2, or whether there is another way of addressing the security vulnerabilities in 4.1.23?
Thanks
Paul

Answered my own question. Managed to upgrade to 5.0 following this process, but follow these instructions with care...
1. Stop all CMS services in Config Manager.
2. Go to Add/Remove programs and click "change" for Crystal Reports Server XI. Click on "Modify" then change the entry for MySQL4.1.13a to "Entire Feature will be unavailable" (from Enterprise -> Server Components -> Servers - > Central Management Server). This will remove the existing mySQL version and any data/license key information/customisation, so be wary.
3. Install the desired version of mySQL.
4. Use the MySql command line to create a new database - "create DATABASE BOE115;"
5. In the Central Config Manager, select the CMS and display its properties. Select the Dependencies tab and remove the old version of mySQL and add the new version. Click on the Config tab, then Select Datasource. Select mySQL driver, then complete the details for the newly created database. Once complete it will still produce an error, at which point you need to select the options to Re-create the Current Datasource.
6. Once the datasource is sucessfully recreated, restart the Crystal service in the Config Manager.
7. Open the Config tool, and add your license key. Then Re-Enable all the servers within the Servers page.
8. Any other customisation or preferences would need to be re-applied.
This worked for me, but obviously take care as your existing mySQL database will be completely removed during the process.

Crystal Reports 2008 - PDF Digital Signatures

Hello All,
I'll appreciate if somebody can help me with a customer requirement.
We are using .NET Crystal Reports 2008 libraries to render reports, basically, programatically we open an RPT file, inyect data vía XML and render the report. Everything works fine, and the same .NET component let us to get a PDF version of the report.
What we need to do now, according to our customer's requirement is how to add a Digital Signature to the PDF report.
The one million question is: Is there any way using Crystal Reports 2008 .NET Libraries to add a Digital Signature to a report (in its PDF version)???
Thanks in advance for your Help
Adriá

At least one of the 3rd-party Crystal report Desktop Scheduling tools listed at: http://www.kenhamady.com/bookmarks.html
provides this functionality.

Crystal report 10- pdf version upgrade to 1.4

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