Crystal Report 11 Server License Problem

Hello,
We installed Crystal Report 11 server, In CMC we the license information is displayed as
Gesamtzahl der lisenzen - 5
Does this mean we have 5 licenses?
We tried to excute our application (which was working fine with Crystal Report X) , but we get an error as given below:
"Alle 0 Lizenzen für den gleichzeitigen Zugriff (Concurrent Access Licenses) werden derzeit verwendet, oder der Lizenzschlüssel für Ihr System ist abgelaufen. Versuchen Sie es später noch einmal, oder wenden Sie sich an Ihren Systemadministrator, um zusätzliche Lizenzen zu erhalten"
Could anyone help on the possible solution. Does the above error mean we do not have Concurrent Access Licenses
Thanks in Advance!!!

Please re-post if this is still an issue to the Business Objects Forum or if you have a valid support contract create a case on line.

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