Crystal Report 2008 / JavaScript hyperlink formula/ Issue

Hi,
We've developed the Crystal Report using the Crystal Reports 2008 software & integrated it in asp.net web page and also deployed in IIS web server. We have a requirement like opening the sub report in a new window. We have integrated the sub report also in a asp.net web page & passing the parameters in URL & acheived it..
For the above, we have used JavaScript code like "javascript:window.open('SubReport.aspx','...','..' ...)" in the hyperlink formula field of main report. It works fine while running using VS 2005 in the development box.
But in production serer (Windows 2003 server), the JS URL in the formula field is not working properly. Instead , it is rendered as a drill down JS url. Like javascript:bobj.event.publish('drilldown',........)
Can you please help us to resolve this issue?
(OR) Do we have any other approach to open the web page in new window from CR (same like a popup window)
Thanks
Jeyakumar
Edited by: Jeyakumar Seenivasagam on Nov 21, 2008 12:02 PM

I understand that the point of this is to allow the URL link to open the Subreport.aspx page in a new window. This can be problematic due to cross-site scripting restrictions. A few years ago we found that it was possible for report writers to add JavaScript to reports. This isn't a problem if the report writers are honest and nice. However, it is possible for JavaScript to be malicious so that ability to include JavaScript was turned off when the app uses our webform viewers. There may be a way to turn it off in the registry though. This is documented for CR XI r2 [here|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do].
I am not sure if this reg key works for the .NET viewer, though the note specifies DHTML and .NET InfoView, so CR should work also. As you are using CR 2008, I suspect the key would be:
HKLMSoftwareBusiness ObjectsSuite 12.0Crystal Reports
You will most likely have to add the Export folder, then add the HTML folder, then add the EncodeHTMLForSingleLineFieldObjects and set it to "no".
Please note that this is a hack / workaround found for CR XI r2. The functionality you are looking to exploit was removed for a reason. As such if the above does not work for CR 2008, it will not be considered to be a "bug" and we will not be able to send this to R&D for a resolution.
Ludek

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Crystal Reports 2008 and BOXI3.1 issue

Hi,
Can somebody please help me finding a solution ?
Here is the Problem:
Environment Details DEV:
BOXI 3.1product version 12.1.0.882
Crystal Reports 2008
DB2 database.
Environment Details UAT BOX
BOXI 3.1product version 12.2.0.290
Crystal Reports 2008
DB2 database.
ISSUE Desc:
1. I have designed a crystal reports in whih I have two parameters of type string.
2. We are using this field to take inpuit from the user as a date field i.e. stardate and enddate in dd/mm/yyyy format (because Crystal default format is mm/dd/yyyy)
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4. We are retrieving the records between startdate and enddate.
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But doesnt on our UAT BOX.
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I am not able to understand why this is happening.
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similiar problem here
Incorrect date format in Crystal Report XI

Crystal Reports 2008 - CR Runtime 12 issue

We are developing our applications using VS 2008 and I also install the Crystal Reports 2008 developer edition. My project references all DLL's from Crystal Reports 2008 runtime (BusinessObjects\Common\4.0\Managed\dotnet2) to display CR reports in our GUI.
However, I run into following problems when we walk through the assembly dependencies (our code traverse the dependency tree):
- The dependency on BusinessObjects.Enterprise.Sdk, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304 cannot be found, which is referenced by CrystalDecisions.Enterprise.Framework
- Some dll are reported to be using .NET 1.1 runtime (e.g. "BusinessObjects.Licensing.KeycodeDecoder.dll v1.1.4322").
Where could I find the missing dependencies?
We are targeting customer installing on .NET 2.0 framework. How could we get around those v1.1.4322 dependencies (through I believe that the Crystal Reports Runtime 12 might install those into our clients)
Thanks
Sai-Kit

First, I never DIRECTLY reference those .NET 1.1 DLL's in my project.
- understood and expected
The CrystalDecisions.CrystalReports.Engine.dll however will try to load them as dependencies when my application is run. There is no way not to referencing CrystalDecisions.CrystalReports.Engine.dll.
- no the CrystalDecisions.CrystalReports.Engine.dll ; will not try to load those assemblies. You can remove those assemblies from GAC. Your app will work just fine. I recommend you try this once you have removed the assemblies from your project..
We need to deploy the application to our customer. If they only install .NET 2.0, they will ask why .NET 1.1 dll are installed into their computer (of course, as part of CR 12 runtime instead of our application). Also, why CR 10.5 is .NET 1.1 clean and CR 12 goes back to .NET 1.1??? My customer will have that concern after their upgrade.
- As I mentioned twice now. The CR runtime (msm and / or msi files) do not install those assemblies. So your customer will not even get them installed. I recommend you try the install on a clean computer to see what actually gets installed.
Ludek

Crystal Report 2008 IDE - JDBC connection issue

Hello,
I'm using Crystal Report 2008 IDE. I've created a report that goes against Oracle 11G database.
I have installed Oracle Instant Client (32 bit) 11.2.0.2.0.
I can establish and Oracle connection via the IDE.
When I attempt to establish a JDBC connection through the database expert wizard, I keep getting JDBC driver not found message.
I've updated my CRconfig.xml specifically the classpath to point to where my ojdbc5.jar file is located.
What else do i need to do in order to establish a JDBC connection?

Hi,
First of all what is the service pack that you are using for Crystal Reports 2008, because Oracle 11g R2 is supported from Service pack 4 onwards in CR 2008.
For JDBC connection with CR 2008 you can have a look at this link might this would help you:
http://www.sheroz.com/articles/crystal-reports-2008-mysql-and-oracle-databases
Regards,
Kuldeep G

Crystal Reports 2008 - help with formula to retrieve lastfullmonth

Hi, I'm new to this forum. First post. I have a SQL query where
:month(CAST(a.LAST_MOD_DT / 86400 AS datetime) + CAST('01/ 01/1970' AS datetime)) = (MONTH(getdate())- 1)
I need to create a CR formula that will pull in data from last month as this report will be run on a monthly basis. If I use 'getdate() -31' there will be a problem with the months that don't have 31 days.
I'm also very new with creating formulas so including an explaination would be helpful. Thanks,
Joyce

Sorry for the slow repsonse in getting back to you.
I wasn't able to get the SQL query to work. I did find one that does work except I need to find out how to pull in the minimum date and the maximum date of the records into the report.
Here's the SQL query:
--to query for the prior month, if January then month = 12 else month = (current month - 1 month).
and
month(CAST(a.LAST_MOD_DT / 86400 AS datetime) + CAST('01/ 01/1970' AS datetime)) =
CASE WHEN cast(DATEPART(Month,GETDATE()) as datetime) = 01
                      THEN month(cast((str(12)+'/'+ str(01) +'/'+STR(YEAR(Getdate())-1)) as datetime))
                      ELSE MONTH(cast((str(DATEPART(Month,GETDATE())-1)+'/'+ str(01) +'/'+STR(YEAR(Getdate()))) as datetime)) END
--to query for the proper year, if January then year = (current year - 1 year) else year = current year.
and
year(CAST(a.LAST_MOD_DT / 86400 AS datetime) + CAST('01/ 01/1970' AS datetime)) =
CASE WHEN cast(DATEPART(Month,GETDATE()) as datetime) = 01
                      THEN year(cast((str(12)+'/'+ str(01) +'/'+STR(YEAR(Getdate())-1)) as datetime))
                      ELSE year(cast((str(DATEPART(Month,GETDATE())-1)+'/'+ str(01) +'/'+STR(YEAR(Getdate()))) as datetime)) END

Invalid export DLL or export format" with Crystal Reports 2008 to Excel xls

We are experiencing the same issue as reported in the sticky thread. I answered in that thread, but thought that I woudl open a new thread to keep track of this issue. I can give you the responses to your questions you have requested in that thread:
Server Operating System - MS Windows Server 2003 R2 Enterprise Edition SP2
Version of the .NET Framework - MS .NET Framework 3.5 SP1
How did you deploy? - Installed CR 2008 SP1 runtime with msi package
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size? CRRuntime_12_1_mlb.msi dated Sept. 16, 2008 12:55:00 PM, size: 56,717,824 bytes
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory - File was created 9/13/08 11:21AM, 9451KB File Version: 12.1.0.882
How many libpng10.dll files are on your system? List all instances. - 1 instance is on the system located in C;\Program Files\Business Objects\Business Objects Enterprise 12.0\win32_x86 directory. It is dated 9/13/08 8:52:26AM 132KB version 1.0.30.1
Any additional comments - We have tried to export to PDF and this works successfully. However, we can not export to xls or rft formats.
CRXF_XLS.dll is 905KB 9/13/08 9:38AM Version 12.1.0.882
CRXF_RTF.dll is 509KB 9/13/08 9:35AM Version 12.1.0.882
We also have the CR XIR2 server runtime installed side by side on the server as we migrate from CR 2008 to CR XIR2 SP4 ( where this function does work currently).
Please let me know if you need anything additional.
Phil
"Invalid export DLL or export format" with Crystal Reports 2008
Posted: Sep 27, 2008 12:36 AM       E-mail this message      Reply
I've included this sticky because we are seeing many posts in this forum regarding the error Invalid export DLL or export format when exporting to Excel and RTF in .NET applications using the Crystal Reports 2008 .NET SDK.
Issue
Exporting a Crystal Report to Excel or RTF format
.NET application using the Crystal Reports 2008 runtime (version 12.0)
error Invalid export DLL or export format
We've been doing some testing in-house and haven't reproduced this behavior. In order to figure this issue out we will need your help. If you are getting this error please reply to this post with the following information:
Server Operating System
Version of the .NET Framework
How did you deploy?
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size?
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory
How many libpng10.dll files are on your system? List all instances.
Any additional comments
What We Know
The error invalid export DLL or export format may occur when exporting to Excel and RTF formats in .NET applications utilizing the Crystal Reports 2008 runtime (v 12.0)
Other export formats like Adobe PDF, Crystal Reports, CSV all export with no error
Some customers have resolved this by adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to their environment path variables
This may have something to do with the file libpng10.dll. Both crxf_xls.dll and crxf_rtf.dll are dependent on it.
Thanks in advance for your co-operation. We hope to figure out what is causing this issue soon.

Hi,
I am also having the same problem, except that I am not using Crystal Report 2008 runtime but the actual Crystal Report 2008 installation on Windows XP SP2 with VS Studio 2005 (VC++). MS .NET Framework 2.0.
Cyrstal Report XIR2 was installed on the same machine but uninstalled before installing Crystal Report 2008.
So only one instance of libpng10.dll and found in C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86
Crpe32.dll        3/1/2008 version 12.0.0.683
Crxf_xls.dll       3/1/2008 version 12.0.0.683
Crxf_rtf.dll         3/1/2008 version 12.0.0.683
crdb_oracle.dll 3/1/2008 version 12.0.0.683
libpng10.dll       3/1/2008 version 1.0.30.0             122880 bytes
There is no problem for exporting to pdf, html, word, csv, Crystal Report. If I create a testing report without any data from database, the testing report can then be exported also to rtf and xls.
Oracle 11.1.0.6 is the DB for the reports.
Adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to the path did not resolve my problem.
Any idea to fix this issue?
Thanks
Kin H Chan

"Invalid export DLL or export format" with Crystal Reports 2008

I've included this sticky because we are seeing many posts in this forum regarding the error Invalid export DLL or export format when exporting to Excel and RTF in .NET applications using the Crystal Reports 2008 .NET SDK.
Issue
- Exporting a Crystal Report to Excel or RTF format
- .NET application using the Crystal Reports 2008 runtime (version 12.0)
- error Invalid export DLL or export format
We've been doing some testing in-house and haven't reproduced this behavior. In order to figure this issue out we will need your help. If you are getting this error please reply to this post with the following information:
- Server Operating System
- Version of the .NET Framework
- How did you deploy?
- If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size?
- What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory
- How many libpng10.dll files are on your system? List all instances.
- Any additional comments
What We Know
- The error invalid export DLL or export format may occur when exporting to Excel and RTF formats in .NET applications utilizing the Crystal Reports 2008 runtime (v 12.0)
- Other export formats like Adobe PDF, Crystal Reports, CSV all export with no error
- Some customers have resolved this by adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to their environment path variables. Note the system must be restarted after editing the path variable.
- This may have something to do with the file libpng10.dll. Both crxf_xls.dll and crxf_rtf.dll are dependent on it.
- libpng10.dll has changed versions from SP0 to SP1. In SP0 it was 1.0.30.0 and in SP1 it is 1.0.30.1
libpng10.dll dependencies
The dependencies have also been updated for libpng10.dll in service pack 1. This may have something to do with the export issue. If you've deployed your application with the latest merge modules or setup package for service pack 1 you'll want to make sure you have version 1.0.30.1 of libpng10.dll.
Version 1.0.30.0
- zlib.dll
- msvcr71.dll
- kernel32.dll
Version 1.0.30.1
- boezlib.dll
- msvcr80.dll
- kernel32.dll
Thanks in advance for your co-operation. We hope to figure out what is causing this issue soon.
Edited by: David Hilton on Jan 14, 2009 10:07 AM

Our company has also been experiencing this issue with deployed versions of our software, and during my examination of the error I have made the following discoveries:
For us the error has only been reproduced on Windows 2003 running Citrix
The error does not occur on Windows XP, Windows 2003 or Vista without Citrix
For installation of our application we use the CRRuntime_12_0.msm merge module (version 12.0.0.683, file size 46790KB)
As mentioned in the first post this error is related to the files crxf_rtf.dll and cfxf_xls.dll being unable to locate its reference to the file libpng10.dll during load.
I have run the application with ProcMon (http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx) attached on both environments that work correctly and that does not work and iIve made these observations:
During load of dlls Windows searches for references in the following orders (see http://msdn.microsoft.com/en-us/library/ms682586.aspx):
1. The directory from which the application loaded.
2. The system directory.
3. The 16-bit system directory.
4. The Windows directory.
5. The current directory.
6. The directories that are listed in the PATH environment variable.
Looking at the ProcMon log for the environment where it works correctly (Windows XP, no Citrix) it looks like this . Numbers represent the search order mentioned above:
Load Image     C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crxf_rtf.dll     SUCCESS     Image Base: 0x3e640000, Image Size: 0x79000
(1) QueryOpen     C:\Program Files\<our application name>\libpng10.dll     NAME NOT FOUND
(2) QueryOpen     C:\WINDOWS\system32\libpng10.dll     NAME NOT FOUND
(3) QueryOpen     C:\WINDOWS\system\libpng10.dll     NAME NOT FOUND
(4) QueryOpen     C:\WINDOWS\libpng10.dll     NAME NOT FOUND
(5) QueryOpen     C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\libpng10.dll     SUCCESS      ...
So you can see it finds the file in the "current directory"
Now, from the environment where it does not work (Windows 2003 Server / Citrix):
Load Image     X:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crxf_rtf.dll     SUCCESS     Image Base: 0x3e640000, Image Size: 0x79000
(1) QueryOpen     X:\Program Files\<our application name>\libpng10.dll     NAME NOT FOUND
(2) QueryOpen     X:\WINDOWS\system32\libpng10.dll     NAME NOT FOUND
(3) QueryOpen     X:\WINDOWS\system\libpng10.dll     NAME NOT FOUND
(4) QueryOpen     X:\WINDOWS\libpng10.dll     NAME NOT FOUND
(5) QueryOpen     X:\Documents and Settings\<my user name>\WINDOWS\libpng10.dll     NAME NOT FOUND
(6) QueryOpen     ... loops trough all paths in the PATH variable, finding nothing
As you can see somehow the current directory is %USERPROFILE%\WINDOWS and not the Crystal Reports bin path in this environment at the time of loading the dll.
I have yet to discover why this is the case, but i tought i could share what I have found =)
The %USERPROFILE%\WINDOWS folder is not a standard Windows folder, and I think it is used by Citrix for some files (like win.ini)
This also shows why adding the bin folder to the PATH variable is a valid workaround for some, but for us this is not really a good solution as we need this to work out of our installer. We don't always have consultants do the installations for the customers and we cannot expect them to manually edit the PATH variable, and we don't want to add to the PATH variable in the installer unless this is the only way...
So, I hope this maybe can bring you closer to being able to reproduce it. I'm still looking into it, will post more if I find something else interesting

Report Selection Formula Error with Crystal Reports 2008 SP3 Fix Pack 3.5

Hello,
My name is Carlos, and I would like to report a defect found in the Crystal Reports 2008 SP 3 Fix Pack 3.5 Runtime that is affecting the majority of our reports. As well, I would like to ask if there is a simple workaround that does not involve updating hundreds of reports.
The issue is that the runtime engine incorrectly returns the report selection formula. I have included sample code showing what I mean.
To reproduce;
1. Create a simple report that has a date range filter like:
({Orders.Order_Date} >= {?START_DATE})
AND ({Orders.Order_Date} <= {?END_DATE})
2. Create a test app as follow that loads a report using the following code:
ReportDocument rpt = null;
try
rpt = new ReportDocument();
rpt.Load("TestReport.rpt");
this.txtMessage.Text = string.Format(
    "ReportSelectionFormula:{0}{1}",
     Environment.NewLine,
rpt.RecordSelectionFormula);
catch (Exception ex)
this.txtMessage.Text = ex.ToString();
3. Install Crystal Reports 2008 SP3 Fix Pack 3.5 Runtime [https://smpdl.sap-ag.de/~sapidp/012002523100006341772011E/cr2008fp35_redist.zip]..
4. Execute the app.
At this stage, the screen shows
ReportSelectionFormula:
(   ( NOT {Orders.Order_Date} >= {?START_DATE} )   AND   ( NOT {Orders.Order_Date} <= {?END_DATE} )   )
The expected value is:
ReportSelectionFormula:
(   ( {Orders.Order_Date} >= {?START_DATE} )   AND   ( {Orders.Order_Date} <= {?END_DATE} )   )
If we were to repeat the same test above but use the Crystal Reports 2003 SP3 runtime (i.e. no Fix Pack), which can be dowloaded from [https://smpdl.sap-ag.de/~sapidp/012002523100007123592010E/cr2008sp3_redist.zip], we would get the correct report selection formula. A side-effect for this incorrect report selection formula is a runtime exception complaining about an errorkind and a boolean being expected.
Do you know if there is any workaround that I can apply in code, perhaps a different Fix Pack? Is there a Fix Pack expected to be released soon? It is not practical for us to update our reports and use a different style in the record selection formula because we have many such reports, and our customers probably have even more.
Thank you.
-Carlos.

Already a known issue, here's the [KB 1584095 - A boolean NOT is added at the beginning of a record selection formula when the report is loaded by the Crystal Reports .NET SDK |http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333533383334333033393335%7D.do]

Crystal reports 2008 drilldown javascript error

hi, i'm programing with visual studio 2003 and crystal reports 2008 in visual basic.
when i run my drilldown report show me this javascript error : "Loweboundtype is null or not is a object"
and the drilldown don't work.
mi os is windows XP, and my browser is Internet Explorer 6.
anybody know how can i fix this problem???
Edited by: Juan Antonio Flores Zaher on Jan 9, 2009 12:53 AM

Hi Juan
As per the issue description, you are using Visual Studio 2003 and Crystal Reports 2008 in Visual Basic. You get JavaScript error when you try to drill down the report.
We would like to know the following details:
- Does the report work fine with Standalone Crystal Reports Designer?
- Exact version of Crystal Reports Designer. (To get this information, open Crystal Designer and go to Help> About Crystal Reports)
- If you get the error while refreshing the report through application, then I would suggest you to post this query on the Java forum to get better assistance.
The link of Java related queries is as follows:
SAP Crystal Reports, version for Eclipse
Hope this helps!
Thanks

Issue with use of shared variables in Crystal Reports 2008 Offline Viewer

Hi,
I have a report that contains a number of sub-reports which include drill-down functionality. The report returns data relating to an individual team with the user being able to view top level summary information in each area from the parent report and then drill into the sub-reports to view see more detail. The data returned by the sub-reports is filtered, using sub-report links, based on the team code parameter value given by the user. This parameter field resides in the main report.
One of the values returned by the main report is the team name. This is passed to each sub-report using a shared variable and each sub-report displays this team name as part of a heading.
This all works fine in Crystal Reports 2008, but when a report, containing data, is opened using Crystal 2008 Offline Viewer there is a problem with the shared variable. The value is displayed correctly when the user initially drills into the sub-report. However, when the user begins to drill into grouped data within the sub-report the value passed to the sub-report using the shared variable disappears.
How can I ensure that, when a report is viewed using Crystal Offline Viewer 2008, the value within the shared variable is not lost when users drill into grouped data within sub-reports
Thanks
Stuart

Please re-post if this is still an issue or purchase a case and have a dedicated support engineer work with you directly:
http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300?resid=-Z5tUwoHAiwAAA8@NLgAAAAS&rests=1254701640551

How to overcome the Memory leakage issue in crystal report 2008 SP2 setup.

I have developed the small windows based application tool with help of Visual studio 2008 for identify the memory consumption of crystal report object. It helps to load the crystal report objects in the memory and then released the object from the memory. The tool simply does the u201CLoading and Unloadingu201D the objects in the memory.
The tool will be started once u201CTest_MemoryConsumption.Exeu201D executed. The u201CTest_MemoryConsumption.Exeu201D consumes u201C9768 KBu201D memory before load the crystal report object in memory. It means, 9768 KB is normal memory consumption for run the tool.
Crystal report object initiated by the tool and object help to load the report in memory once the tool initiated the crystal report object. Now u201CTest_MemoryConsumption.Exeu201D consumes u201C34980 KBu201D memory during the crystal report object creation and report load process. The actual memory consumption of crystal report object is 34980u20139768=u201C25212u201DKBu201D.
The memory consumption u201C34980 KBu201D will be continued till the end of the process. The memory consumption will be reduced to u201C34652 KBu201D from u201C34980 KBu201D once report load process completed. It means, u201C328 KBu201D memory only released from the memory consumption. Tool enables the Release command for the crystal report object. But crystal report object does not respond to the command and will not release his memory consumption.
The memory consumption u201C34652 KBu201D will be stayed in the memory once job ends. If i again initiate the crystal report object then it crystal report object start to consume the memory from 34652 KB.
Database objects and crystal report objects are properly used in the tool. The object release commands properly communicated to crystal report setup. But the u201CCrystal report service pack 2u201D setup unable to respond the commands which has enabled from .Net Tool. Crystal report objects are properly initiated and disposed in the tool. But the crystal report unable to release from the server.
The memory consumption will be reduced once the server restarted or kill the application.
Crystal report 2008 and crystal report 2008 SP2 setup available in the server.
Microsoft .Net Framework 2.0 SP2, Microsoft .Net Framework 3.0 SP2 and Microsoft .Net Framework 3.5 SP1 are available in the server,
Could you please suggesst how to avoid the memory consumption keep increasing and how to release the memory consumption once the crystal object disposed???

Hi Don..
My case is different one. I hope, the problem with Run time Installation setup file (Crystal report 2008 Serivce Pack2 installer) which we installed in the server.
Let me explain with Live scenario which our client faced in crystal report 2008 Service pack2 Installer.
Our client is using a application to help to print their reports. The application is developed with Windows service.
Windows service keep on running in the server. Windows service executes the client 's crystal reports( Labels Report, Stock report) which designed for clients need and the reports will be printed from printer.
10 Same type report (Label Report) will be printed in 1 minute. Reports are not printing during non business hours. But the windows service keep on running. Memory cosumption of application will be 160 MB in business hours.
For Example, On Monday the application memory consumption starts with 160 MB. The Memory consumption will be reached 165 MB in peak business hours. Then the memory will be ended in163 MB in the End of Monday. It means, The memory consumption will be in 163 MB during the non business hours. Reports will not be printed in non business hours.
On Tuesday, the application memory consumption starts with 163 MB and it will be reached 168 MB during the peak hours. The Memory consumption will be ended in 165 MB in the end of Tuesday. The same process contiues till friday. End of friday, the memory consumption of the application will be ended with 170 MB.
Application Memory Consumption slowly increasing in the server. In 5 days, Memory consumption reached Threshold value (170 MB) of the server. Application gets hanged up once the memory consumption reached 170 MB. We got the error messages as "Attempted to read write protected memory " / "Not Enough memory for process". If we restart server / If we restart the service then memory consumption of application get reduced to 160 MB.
From the above scenario, We came know that the either the problem with Application object or the problem crystal report object. In the application, We have checked dispose methods of application objects completly. I am sure that application objects are properly disposed in the application. I hope the problem not with application objects. The problem with Crystal report objects.
Application properly communicates the dispose methods to crystal report objects. Crystal report objects are not released from
the memory.
Crystal report 2008 Serive Pack 2 setup installed in the server.
As you said, If Crystal report runtime is not released from memory then memory consumption keep increase??? In service oriented architecture application, how to unload the crystal report runtime??
Do you any fix for this kind of issue??
Willl Crystal report 2008 service pack 3 help on this issue??

Font style issue with exporting report in Crystal Reports 2008

Hi,
I got stuck on the below issue for a while. Please can anyone help on this?
When I designed and executed a report in Crystal Reports 2008 on my local PC, the font style and size used in charts were exactly what I was expecting.
However, after I exported the report to our BusinessObjects CMC and displayed it in InfoView, the font style and size in charts looked quite different from what they were in CrystalReports.
Any ideas of how to fix this issue?
Thanks!
BAI

Hi Nanda Kishore,
This is because you do not have proper rights on Business View Manager. Whenever you create a dynamic parameter in crystal and try to save the report on BO, it creates a Business view automatically. Now in your case, it is unable to create a business view due to insufficient rights.
Go in Business View Manager u2013 Repository exploreru2014You will find Dynamic Cascading Prompts folderu2014Right click on that and go in rights and add your user information and give full rights.
Also make sure that your BO and CR designer on same version and patch level.
Thanks,
Sastry

No Hyperlink in PDF after export from Crystal Reports 2008 SP2

When I export a report from Crystal Reports 2008 Developer (as well as from the runtime) SP2 to PDF the Hyperlink to a file on hard disk is missing.

Hi,
Go through this LInk
Re: No hyperlinks after exporting to pdf
Regards,
Salah

Out of Memory issue in crystal report 2008 SP1

Hi ALL,
I am facing serious issue in crystal report 2008 SP1.
When i am click the page setup in crystal report 2008 ,it is prompting like "Out of Memory".
Because of this i am not able to see the default printer in the page setup.
Please give the suggestions to resolve this issue.
Thanks and Regards,
Vinay

Hi Ed,
What printer are you using as your default printer?
What happens if you change your default printer to Microsofts generic print driver? Only as a test to remove the printer being the cause.
Also, Go into Page Setup and check on Dissociate Printer..... and see if that fixes the issue.
Also, include all your OS version and patch level, Status of DEP, anti-virus turned off ( disconnect from your network while doing this test ) and Windows Firewall or any third party firewall and close all other software running.
Thanks again
Don

First Page blank -Crystal Reports 2008 Service Pack 1 install issues

Hi,
After installation of Crystal Reports 2008 Service Pack 1 - Redist Install on Web server. First page of all the reports are blank .But when next page is clicked next page displays information ,then previous page the report displayed.
On loading the first page of the report is blank.
The report is fine in Crystal reports
After navigating to the second page - the data on the second page appears with no issues -
Then Navigate back to the first page then the first page data appears.
Thanks in advance .
Regards
Prakash

Just to clarify why this needed to be done. The CR msm and msi files install the correct files into a bin directory. The bin directory is specific to the version of Crystal Reports. Also, the viewer files are installed into the default web site aspnet_client folder. Thus if an application is installed into a custom website, you will have issues, such as red X-es instead of images, errors, failure to load report, etc. For more documentation on this issue see these articles:
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/50aa68c0-82dd-2b10-42bf-e5502b45cd3a
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a0437ea8-97d2-2b10-2795-c202a76a5e80
Ludek

Crystal Report 2008 / JavaScript hyperlink formula/ Issue

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