Crystal Report 2008 results "Password did not match error" in SQL Server Log

Hi,
I am trying to develop some crystal reports using Crystal Report 2008 SP4 to connect to SQL server 2008 through RDO (ODBC). My problem is that anytime Crystal Report is trying to establish a connection with SQL Server, first it tries to connect with the wrong password and results the following error message in SQL Server log:
Login failed for user 'peyman'. Reason: Password did not match that for the login provided. [CLIENT: 192.168.2.198]
The login name 'peyman' is the right one as I have quoted the same in setting up ODBC System DSN using "SQL Server Native Client 10". But somehow Crystal Report is taking its chance and trying to connect before prompting me for the password. After this error logged to SQL server side, I can see Crystal Report pops up the prompt to enter DSN password. After supplying password to this prompt, Crystal Report works fine and pulls the data and renders the report without having any more incorrect password error logged to SQL Server.
The attached file shows the step I am taking to regenerate the issue. I need this to be fixed as anytime uses any of these reports and tries to render it with crystal runtime engine the same error message raises in SQL Server side and logged in the log file.
Thanks,

Hi Peyman,
This is the way it should work, In CR designer when you open the report it does nothing. As soon as you hit the Refresh button then CR tries to use the connection saved with the report. It assumes what is saved with the report is a valid server and connection info. CR simply tries to verify the server is still active.
If you don't want it to fail in CRD then before opening any report Click the File, Log on Database option and connect. Now when refreshing reports it won't log the failed.
In the SDK it does the same thing, it assumes the Server info is the same and does try to connect to verify the Server does exist. It only takes a few milli-seconds to do this
To stop this from happening set the log on info first then it won't log the attempt to connect, it's checking to see if Trusted is allowed.
TIMESTAMP    THREAD_ID    FILENAME    LINE_NUMBER    LOGGED_DATA    LEVEL
2014-6-2 8:30:11.439    57320    .\QESession.cpp    444    Set Product View Locale: 4105    20
2014-6-2 8:30:11.439    57320    .\QESession.cpp    478    Set Preferred View Locale: 4105    20
2014-6-2 8:30:11.439    57320    .\QESession.cpp    500    Set Process Locale: 4105    20
2014-6-2 8:30:11.440    57320    .\qecommon.cpp    117    This property is currently in a read-only state and cannot be modified. File Name: ".\QEProperty.cpp". Line: 217    1
2014-6-2 8:30:11.967    57208    .\QESession.cpp    444    Set Product View Locale: 4105    20
2014-6-2 8:30:11.967    57208    .\QESession.cpp    478    Set Preferred View Locale: 4105    20
2014-6-2 8:30:11.967    57208    .\QESession.cpp    500    Set Process Locale: 4105    20
2014-6-2 8:30:11.968    57208    .\qecommon.cpp    117    This property is currently in a read-only state and cannot be modified. File Name: ".\QEProperty.cpp". Line: 217    1
2014-6-2 8:30:11.999    57208    .\QESession.cpp    444    Set Product View Locale: 1033    20
2014-6-2 8:30:12.4    57320    .\qecommon.cpp    117    This value is write-only. File Name: ".\QEProperty.cpp". Line: 145    1
2014-6-2 8:30:56.278    57208    .\odbcapi.cpp    301    Beginning COdbcapi::DriverConnect    20
2014-6-2 8:30:56.342    57208    .\odbcapi.cpp    335    Ending COdbcapi::DriverConnect    20
2014-6-2 8:30:56.342    57208    .\connect.cpp    2170    SQLDriverConnect succeeded: DSN = 192.168.13.172, User ID = sa, Password = ********    10
2014-6-2 8:30:56.348    57208    .\qecommon.cpp    117     File Name: ".\QEQueryInfo.cpp". Line: 826    1
2014-6-2 8:30:56.348    57208    .\qecommon.cpp    117     File Name: ".\QEQueryInfo.cpp". Line: 854    1
2014-6-2 8:30:56.348    57208    .\qecommon.cpp    117     File Name: ".\QEQueryInfo.cpp". Line: 826    1
2014-6-2 8:30:56.348    57208    .\qecommon.cpp    117     File Name: ".\QEQueryInfo.cpp". Line: 826    1
2014-6-2 8:30:56.348    57208    .\qecommon.cpp    117     File Name: ".\QEQueryInfo.cpp". Line: 854    1
2014-6-2 8:30:56.348    57208    .\qecommon.cpp    117     File Name: ".\QEQueryInfo.cpp". Line: 826    1
2014-6-2 8:30:56.348    57208    .\qecommon.cpp    117     File Name: ".\QEQueryInfo.cpp". Line: 854    1
2014-6-2 8:30:56.348    57208    .\qecommon.cpp    117     File Name: ".\QEQueryInfo.cpp". Line: 916    1
2014-6-2 8:30:56.348    57208    .\QERowset.cpp    1184    Beginning CQERowset::readFirstRecord    20
2014-6-2 8:30:56.348    57208    .\QERowset.cpp    2149    Beginning CQERowset::restart    20
2014-6-2 8:30:56.348    57208    .\QERowset.cpp    2370    Beginning CQERowset::execute    20
2014-6-2 8:30:56.353    57208    .\DbQueryBuilder.cpp    514    Query Targets: sqlncli10, ODBC3SQLServer    10
2014-6-2 8:30:56.353    57208    .\DbQueryBuilder.cpp    525    Successfully built query:    SELECT "Orders"."Customer ID", "Orders"."Employee ID"   FROM   "xtreme"."dbo"."Orders" "Orders"    10
2014-6-2 8:30:56.353    57208    .\odbcapi.cpp    875    Beginning COdbcapi::ExecDirect    20
2014-6-2 8:30:56.354    57208    .\odbcapi.cpp    884    Finishing COdbcapi::ExecDirect    20
2014-6-2 8:30:56.354    57208    .\rowset.cpp    220    SQLExecDirect succeeded: SELECT "Orders"."Customer ID", "Orders"."Employee ID" FROM   "xtreme"."dbo"."Orders" "Orders"    10
2014-6-2 8:30:56.354    57208    .\QERowset.cpp    2814    bindToField succeeded: Orders.Customer ID is using client buffer    10
2014-6-2 8:30:56.354    57208    .\QERowset.cpp    2814    bindToField succeeded: Orders.Employee ID is using client buffer    10
Notice it doesn't try to connect first if I set the log on info first using code.
So nothing we can do to stop SQL server from logging this info. Check with the DBA, possibly they can "filter" out the application attempts to connect or change your work flow in the app.
If you have a Preview Button to view the report then simply add your Database log on info prompt there if Connectioninfo.Trusted is not true:
mainSecureDB = rpt.Database.Tables[tableIndex].LogOnInfo.ConnectionInfo.IntegratedSecurity;
if mainSecureDB = false then prompt the user for log on info and set accordingly, if it is true the it should not fail when it connects.
This is simply a matter of changing your App work flow...
Thanks
Don

Similar Messages

Oops! The email or password did not match our records. Please try again.

On Sunday March 30, 2014 I was trying to purchase a new computer from the Best Buy website. I added the computer to my cart and clicked checkout. I was asked to log into my best buy account and after clicking sign it I was informed that I need to update my password. I created a new password and it took me back to MyBestBuy page. I clicked on the shopping cart again and clicked checkout. It again asked me to log in to my account. This time I was given an error: Oops! The email or password did not match our records. Please try again. I changed my password two more times after that and still had the same problem.
I finally called Best Buy and the lady I talked with sent me a reset password request which did not work. She informed her supervisor and was told there are issues with the website and ordering online. She tried to order the items in my cart and could not proceed as well.
I was then transfer to the Sales department where Jacqueline assisted me in getting my order purchased. She also sent me a request to reset my password but it is still having the same problem. I change the password and the next time I log it I get the following error: Oops! The email or password did not match our records. Please try again.
The worst part about this whole experience was on Wednesday 04-02 I received an email from Best Buy that stated Please call us, there is a problem with you order. I called the 1800 number listed on the email and spoke with an associate who informed me the reason for the email was I did not have sufficient fund for the purchase that I made today. The problem: I did not make any purchase on 04-02. The associate asked if I would like to be transfer to the fraud department and I said yes. The woman that I spoke with was very polite and we cancelled my account and I have a new card on the way. (I forgot to mention that I used by Best Buy Credit Card)
I think that there is a serious issue with your website and because of the problem my credit card information was stolen.
I have been a loyal best buy shopper buying all of my electronic from TV's, cellphones, computers, movies, etc. After this experience I have lost my confidence in your website and it ability to keep my information safe.
P.S. I have already tried:
Logging out of the Best Buy website
Cleared Catche
Tried a differnet browser

Hello KC-2537,
Welcome to the forum!
I can’t begin to imagine how terrifying it’d be to discover an unrecognized purchase on your account, and I’m sorry for any frustration this caused. We take your privacy very seriously which is why you were asked to create a new password when you attempted to log into your account to purchase the computer you wanted. Recently, we’ve implemented a new and stronger security measure that asks our customers to choose more intricate passwords for their www.BestBuy.com accounts. It sounds like your previous password didn’t meet these new requirements and as we wanted to make sure your information is as safe as possible, we asked you to reset it. However, it certainly wasn’t our intention to lock you out of your own account.
After looking through your account using the email address attached the forum, I’m glad to see that the computer Jacqueline assisted you with ordering was delivered to your local store earlier this week. However, I’m worried about your account if it is still locked. As I want to make sure you are able to access this, I’ve sent you an email to reset your password that you should receive shortly. These links are only valid for a short period of time, so let me know if you’re unable to access the message right away. Also, if you don’t receive it, please click the link provided in our Help Center.
If you are still experiencing issues with your online account after using the email or link I’ve provided, please don’t hesitate to let me know. Additionally, I suggest you continue to monitor your credit card and notify the card issuer and local authorities if you notice any further unrecognized activity.
Best Wishes!
Alex|Social Media Specialist | Best Buy® Corporate
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App store requests old apple ID, but password did not match.

I changed my apple ID a while ago, and just got an ipod touch to "replace" my lost iphone. Using the phone's backup to restore my apps, most of these apps requested for my old apple ID which is fine, considering I had not made any changes to my password before. However, the password/ID was wrong.
I tried using the iForgot and password reset, both of which could not work. Using the question and answer method, it was said that my birthdate did not match the one of my old apple ID, although I did use my real birthdate. The email method was worse, I did not receive any email to any of my email accounts.
Any suggestions on this? Hopefully I don't have to call up for customer service :/
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Hi Lloyd,
The only option you have is to get either a Rescue email or get contacted by iTunes Support. You are going to have to reset the passcode on your old AppleID. While you're at it, I would recommend that you make it the same as your password on your new AppleID - makes it pretty seamless....
P.S. - I know that you did nothing to cause this undoubtedly - it seems to happen for some weird reason....but, you're in it now, so have to go through the steps anyway....sorry
Anyway, sorry, I know you have done all of this before, but once more:
If you set up a Rescue email address:
Go into Manage Your AppleID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, select Password and Security, and click the first option (see below), and you will be able to proceed from there..... (I HOPE the first button is showing for you!)
Reset your password
You can change or reset the password for your Apple ID account by providing some information.
Select your authentication method.
Email authentication: To access your information, we will send an email to the rescue email address on file for you.
Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
If you did not set up a Rescue email address:
1. Go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
   Then select 'iTunes Store', and on the next screen select 'Account Management'
   Next choose 'Apple ID Account Security' and fill in that you'd like your security
   questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
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Cheers,
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Crystal Report 2008 Crosstab Cell Margin Not Editable

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I do know there is an option to do "Grid Options -> Show Cell Margins" but once the Cell Margins is shown do we have the choice to set the margin?
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Hi ,
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Hello,
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Add the Oracle ...\Bin folder to your System Environment variables and then it should work.
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Hi,
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Re: Oops! The email or password did not match our records. Please try again.

I'm having the EXACT same problem with my BB account. Something is wrong with your system!
Every time I try to log in to BB.com, it says wrong password. And my only option is to reset my password. When I log in with the new password, it then asks me to reset my password to a different one! And the cycle continues. I've tried for over an hour to buy something online, but I can't even get to check out. Please fix this.

Hello smellygas,
Shopping on BestBuy.com should be a fun and painless experience, and not being able to sign in to your account would definitely cut into that joy. While our recent security requirements have been implemented rather successfully, it sounds like it may have inadvertently caused some issues with your password and I sincerely regret any inconvenience this has caused!
In these instances, there are a series of steps we suggest performing which should help alleviate the issue you’re having with your password reset. Using your email address on file for the forums, I have located your BestBuy.com account and have initiated a password reset from our end and a link will be sent to your email. Please perform these actions, in order, prior to visiting the reset link in your email:
Log out of your BestBuy.com account completely
Delete your browser history, cache, and cookies
Visit the password reset link in your email (please be sure to check your spam folder)
Create a new password that fits the accepted criteria (use a password you’ve never used before)
Logout of your account as it will log you in automatically after creating the new password
Wait 5-10 minutes and then attempt to login to your account
After performing these steps, you should be able to successfully access your account! If not, please let me know and I’ll happily assist further.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
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Integrate Crystal Reports 2008 in Lotus Notes 8.x

We allready use Crystal Reports 2008 with Lotus Notes 8.x trough NotesSQL 8.5. This works fine.
Now we want integrate Crystal Reports 2008 directly in Lotus Notes 8.x. so that the user can start reports directly from his Lotus Notes Application. Of course, data has to be retrieved in realtime (not with data stored in the report) and he should be able to pass parameters from a lotus notes form.
All informations we found are quit old (Crystal Reports 8.5 and Lotus Notes R5). Does anyone has an idea how to start and where to find new documentations? Is there maybe even a sample application availabl?
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Hello Alain, I have the same troubles. I have some databases with Crystal Reports 9. But no solution for Crystal Report 2008.
Which dll's are needed?

Problem in Crystal Report 2008 selectionFormula

Post Author: saro_j
CA Forum: Crystal Reports
Hi,
I am having a strange problem in Crystal report 2008. Earlier I was using VS 2005 Crystal report. Then we purchased Crystal report 2008.
When I open the VS 2005 projects it asks the reports to convert into Crystal report 2008. I did that.
Earlier I was using the following syntax for passing the date as selectionFormula
Dim selectionFormula As String = "{tblClient.Name} = '" & ddlClient.SelectedItem.Text & "' and {TBILL_File_Format.Week Ending Date} = #" _& Convert.ToDateTime(DtCtrlProDateFrom.DateTimeValue) & "#u201D WeeklyReportByClientNameReport.DataDefinition.RecordSelectionFormula = selectionFormula
But now when I run this same it says
This field name is not known. Details: errorkind Error in the file rptWeeklyReport.rpt: Error in formula Record_selection:
u2018{tblClient.Name} = 'ABC10' and "{TBILL_File_Format.Week Ending Date} = #04/20/2008#u2019 This field name is not known. Details: errorkind
I have no idea about this
Even If I tried to pass as follows
selectionFormula = "{TBILL_File_Format.Week Ending Date} = DateTime (2008, 04, 25, 00, 00, 00) and {TBILL_File_Format.Client Code} = 'ABC10' "
I couldnu2019t see any record on the report except Grouptree of the report. If I export the report it has all the data as I expected.
Please help me out on this regards.
Thanks in advance
Saravanan

Post Author: jehanzeb
CA Forum: Crystal Reports
Hello,
I use CR2008 and VS2005, it never asked me to convert the file into VS2005. What do you mean by VS 2005 asked you to convert the file? Did you make the file in CR2008 and then imported it into VS2005 as a Report Document?
I usually create a report on CR2008 and then move that report (copy) to the same folder as VS project folder, then from there I create a new Report Doc in VS and open the file.
As you mentioned when you export the report it works fine but when you run it it gives errors. I think it is because of the import of the report. Look at the error message as it says the field name is not known, I suspect it is not connected/imported properly.
"This field name is not known. Details: errorkind Error in the file rptWeeklyReport.rpt: Error in formula Record_selection:
u2018{tblClient.Name} = 'ABC10' and "{TBILL_File_Format.Week Ending Date} = #04/20/2008#u2019 This field name is not known. Details: errorkind"
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Crystal Reports 2008 SP2 Install Error

When I try to install Crystal Reports 2008 SP2 I receive the following error...
The feature you are trying to use is on a CD-ROM or other removable disk that is not available.
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Anyone experience this issue?
-Chris
Edited by: chris.murphy on Oct 20, 2009 10:18 PM

Hi Chris,
This is not a support site but a public place for all users to help each other. If you would like to talk to a support Engineer then please purchase a case.
http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300?resid=-Z5tUwoHAiwAAA8@NLgAAAAS&rests=1254701640551
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Hi every body,
We have a BOE system:
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Oracle db 10g
All running successful and can create some types of WebI report.
But we also want reports with Crystal Report.
1> So we install Crystal Report 2008 SP3 (without knowing the conflict error between BO XI 3.1 and Crystal Report 2008 SP3 and overwrite some .dll file). After installing, we can not create WebI report any more. And a error message box display: "DBDriver failed to load: C:\Program File\Business Objects\BusinessObjects ENterprise12.0\win32_x86\dataAccess\connectionServer\dbd_oci.dll ".
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T______T

Hi Paul,
I hope I read your question right!
Yes, It is possible to run XIR2 and 3.1 on the same server although it's not recommended by BO. You will need to make sure they are both pointing to different CMS databases and different FRS repositories, like you already mentioned you will need to specify different ports for the CMS db and Tomcat.
Why not uninstall Business Objects XI R2 in your BO development environment or a spare server (if you have one), and do a clean install of XI 3.1 SP3.
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<configSections><sectionGroup name="businessObjects"><sectionGroup name="crystalReports"><section name="reportMappings" type="CrystalDecisions.Shared.ReportMappingHandler, CrystalDecisions.Shared, Version=11.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304, Custom=null"/></sectionGroup></sectionGroup></configSections>
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IE Security Warning
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Any ideas? I just created a brand new app with a new crystal report and was able to recreate the error. Thanks in advance for your help.

We are using Visual Studio 2008 actually.
Like I mentioned, I created a brand new app with a brand new CR 2008 report and got the error as well so I don't believe the issue to be in the actual reports.
I installed the CRRuntime_12_0_mlb.exe from a download last week of cr120_redist_install.zip.
When I add the code below to my Web.Config, the app builds properly and the dialog boxes load properly on my local system.
<configSections>
        <sectionGroup name="businessObjects">
            <sectionGroup name="crystalReports">
                <section name="reportMappings" type="CrystalDecisions.Shared.ReportMappingHandler, CrystalDecisions.Shared, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
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        <crystalReports>
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                <add reportName="myreport.rpt" path="myreport.rpt"/>
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But when I upload that code to my Windows 2003 server, I get the IE Script Error mentioned above.

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The memory consumption u201C34652 KBu201D will be stayed in the memory once job ends. If i again initiate the crystal report object then it crystal report object start to consume the memory from 34652 KB.
Database objects and crystal report objects are properly used in the tool. The object release commands properly communicated to crystal report setup. But the u201CCrystal report service pack 2u201D setup unable to respond the commands which has enabled from .Net Tool. Crystal report objects are properly initiated and disposed in the tool. But the crystal report unable to release from the server.
The memory consumption will be reduced once the server restarted or kill the application.
Crystal report 2008 and crystal report 2008 SP2 setup available in the server.
Microsoft .Net Framework 2.0 SP2, Microsoft .Net Framework 3.0 SP2 and Microsoft .Net Framework 3.5 SP1 are available in the server,
Could you please suggesst how to avoid the memory consumption keep increasing and how to release the memory consumption once the crystal object disposed???

Hi Don..
My case is different one. I hope, the problem with Run time Installation setup file (Crystal report 2008 Serivce Pack2 installer) which we installed in the server.
Let me explain with Live scenario which our client faced in crystal report 2008 Service pack2 Installer.
Our client is using a application to help to print their reports. The application is developed with Windows service.
Windows service keep on running in the server. Windows service executes the client 's crystal reports( Labels Report, Stock report) which designed for clients need and the reports will be printed from printer.
10 Same type report (Label Report) will be printed in 1 minute. Reports are not printing during non business hours. But the windows service keep on running. Memory cosumption of application will be 160 MB in business hours.
For Example, On Monday the application memory consumption starts with 160 MB. The Memory consumption will be reached 165 MB in peak business hours. Then the memory will be ended in163 MB in the End of Monday. It means, The memory consumption will be in 163 MB during the non business hours. Reports will not be printed in non business hours.
On Tuesday, the application memory consumption starts with 163 MB and it will be reached 168 MB during the peak hours. The Memory consumption will be ended in 165 MB in the end of Tuesday. The same process contiues till friday. End of friday, the memory consumption of the application will be ended with 170 MB.
Application Memory Consumption slowly increasing in the server. In 5 days, Memory consumption reached Threshold value (170 MB) of the server. Application gets hanged up once the memory consumption reached 170 MB. We got the error messages as "Attempted to read write protected memory " / "Not Enough memory for process". If we restart server / If we restart the service then memory consumption of application get reduced to 160 MB.
From the above scenario, We came know that the either the problem with Application object or the problem crystal report object. In the application, We have checked dispose methods of application objects completly. I am sure that application objects are properly disposed in the application. I hope the problem not with application objects. The problem with Crystal report objects.
Application properly communicates the dispose methods to crystal report objects. Crystal report objects are not released from
the memory.
Crystal report 2008 Serive Pack 2 setup installed in the server.
As you said, If Crystal report runtime is not released from memory then memory consumption keep increase??? In service oriented architecture application, how to unload the crystal report runtime??
Do you any fix for this kind of issue??
Willl Crystal report 2008 service pack 3 help on this issue??

Error while trying to install Crystal Reports 2008 SP3

Has anyone else come across this error before when running the SP3 update installer;
Crystal Reports 2008 SP3 Update is not allowed to install because a patch with a higher version was detected.
The installation then terminates. There has been nothing installed on this server to do with Crystal, aside from CR2008, SP1 and then the attempt at SP3.
ANY help appreciated
Edited by: Ludek Uher on Aug 18, 2010 2:07 PM

Priyanka,
I'm already extremely annoyed that a new server build requires installation of CR2008, then SP1 before SP3 will even allow installation. Adding SP2 into the mix just makes it seem like none of the developers tested anything (which I'm seeing from just about every software company I deal with these days).
Besides, the 'SAP Business Objects Support Software Downloads' page no longer lists SP1 or SP2 as available downloads, so I'm going to have to try Don's solution first.
Regards.

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