Crystal report 2008 SP3 Ver 12.3.1.684 application crash on runtime

hi all ...
i have problem running my report using crystal crystal report 2008 SP3 Ver 12.3.1.684 .. it stop responding while i click preview the report ... and my report is connect to ODBC database source provider.. the crystal report will crash while connect using ODBC(RDO) but other than that all work fine ...
here is the error log while try run the report ..thx and pls help as i am no idea for this .. and this report is come one of my SOLOMON SL 2011 while i want to edit my existing crystal report
Description:
Stopped working
Problem signature:
Problem Event Name:     APPCRASH
Application Name:     crw32.exe
Application Version:     12.3.1.684
Application Timestamp:     4c3ddcf1
Fault Module Name:     ntdll.dll
Fault Module Version:     6.1.7601.17514
Fault Module Timestamp:     4ce7ba58
Exception Code:     c0000005
Exception Offset:     0002e3fb
OS Version:     6.1.7601.2.1.0.16.7
Locale ID:     1033

I have about the exact same error and it happens when I hit refresh to update the records. When I go into the Formula Workshop, there is nothing in Report Custom Function. Can you give me a little more detail on how you fixed the problem.
Thanks.

Similar Messages

Crystal Report 2008 SP3 and BO XI 3.1 conflict

Hi every body,
We have a BOE system:
BO XI 3.1
Oracle db 10g
All running successful and can create some types of WebI report.
But we also want reports with Crystal Report.
1> So we install Crystal Report 2008 SP3 (without knowing the conflict error between BO XI 3.1 and Crystal Report 2008 SP3 and overwrite some .dll file). After installing, we can not create WebI report any more. And a error message box display: "DBDriver failed to load: C:\Program File\Business Objects\BusinessObjects ENterprise12.0\win32_x86\dataAccess\connectionServer\dbd_oci.dll ".
2> We uninstall Crystal Report SP3. But this is not the solution. Still error because of missing .dll files.
3> We open BO XI 3.1 setup and repair BO XI 3.1. Even we uninstall BO XI 3.1, delete all of its components and delete in regedit key. We install BO XI 3.1 again. Now we have full .dll file, not missing them any more. But when we open universe and click on Table browser, cannot fetching any tables.
We set rights for Oracle DB user again. But still error: cannot fetching.
4> We searched the solution for this problem on the internet. But not worked, no answer.
Can somebody help me bring back the BOE system state again ? pls :"<
T______T

Hi Paul,
I hope I read your question right!
Yes, It is possible to run XIR2 and 3.1 on the same server although it's not recommended by BO. You will need to make sure they are both pointing to different CMS databases and different FRS repositories, like you already mentioned you will need to specify different ports for the CMS db and Tomcat.
Why not uninstall Business Objects XI R2 in your BO development environment or a spare server (if you have one), and do a clean install of XI 3.1 SP3.
Tip: If you were already having performance issues with your XI R2 environment, I would seriously consider upgrading the hardware. XI 3.1 needs a bit more RAM and CPU than XI R2
Regards
Rim Geurts

Crystal reports 2008 sp3 : An error has occurred while attempting to load t

Hello,
Please forgive me for posting in the CR .NET forum because we are using the full Crystal Reports 2008 product and I did not see a category for it. If there is a better forum for this question, please let me know or feel free to move it.
We are having trouble deploying our crystal reports 2008 reports to a Windows Server 2008 R2 server in an aspx application...
I have been working on this issue for 4-days and cannot seem to make any progress, so I would really appreciate your help.
Our Environment:
Development Computer (32-bit, WinXP)
VS2008 (fully updated, was not installed with its Crystal Reports feature)
Crystal Reports 2008 SP3 (downloaded and installed "cr2008_sp3_fullbuild")
Database Server (64-bit)
"SERVER2" is a Microsoft SQL Server 2008 server, fully updated
Web Server (64-bit)
"SERVER3" is a Microsoft Server 2008 R2 Web server.
We have an application that is installed on the Web server and it pulls data from the database server.
The webpages are accessing the database properly. There is a ShowReport.aspx webpage that has the
CrystalReportsViewer on it. We send parameters and logon information to ShowReport.aspx. ShowReport
works properly on our development computer and the report looks good, but it fails on the web server.
We downloaded CRRuntime_12_3_mlb.msi (X86) from SAP/CR and installed it on the web server without any issues.
Our application pool on the web server for this application is set to 32-bit mode. When I launch the
application, it works properly with the database and displays data on web pages, but when I try to
view a report on ShowReport, I get the following error message:
An error has occurred while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86, x64, or Itanium) that is required.
According to everything that I have read, I have properly matched the DLLs: On the development computer, "cr2008_sp3_fullbuild" was installed; On
the web server, "CRRuntime_12_3_mlb.msi (X86)" was installed. They are both Crystal Reports 2008 and not .NET. CR.NET was not installed on our development computer, so our application was built with full Crystal Reports 2008 SP3. On our development computer, .ENGINE is 12.0.2000.0 and
the same version is on the web server.
So, I am completely at a loss as to why we are encountering this error. Help, Please!!!
Thank you in advance,
Mike

Hi Mike,
Did you set your project for X86 mode only? If not do so and rebuild and deploy your app.
Thank you
Don

Error while trying to install Crystal Reports 2008 SP3

Has anyone else come across this error before when running the SP3 update installer;
Crystal Reports 2008 SP3 Update is not allowed to install because a patch with a higher version was detected.
The installation then terminates. There has been nothing installed on this server to do with Crystal, aside from CR2008, SP1 and then the attempt at SP3.
ANY help appreciated
Edited by: Ludek Uher on Aug 18, 2010 2:07 PM

Priyanka,
I'm already extremely annoyed that a new server build requires installation of CR2008, then SP1 before SP3 will even allow installation. Adding SP2 into the mix just makes it seem like none of the developers tested anything (which I'm seeing from just about every software company I deal with these days).
Besides, the 'SAP Business Objects Support Software Downloads' page no longer lists SP1 or SP2 as available downloads, so I'm going to have to try Don's solution first.
Regards.

Crystal Reports 2008 SP3 Additional parameter values are needed

I recently upgraded to Crystal Reports 2008 SP3, and now when I try an export a report from the Crystal Reports Designer, I get the error "Additional parameter values are needed before this report can be saved or viewed with data. Click 'Ok' to enter the missing values or 'Cancel' to proceed without data". I am trying to export the report to Crystal Reports format. The report is getting data from a MS SQL 2005 stored proc. I tried building a new simple report (just took all the fields in the result set and put them in the details section) using the same stored proc, and get the same error when I try to export.
FYI, before I try to export I always preview the data in the report, so the parameters are defiantly set correctly.
This was working correctly in Crystal Reports 2008 SP2.

Please re-post if this is still an issue or purchase a case and have a dedicated support engineer work with you directly:
http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300?resid=-Z5tUwoHAiwAAA8@NLgAAAAS&rests=1254701640551

Report Selection Formula Error with Crystal Reports 2008 SP3 Fix Pack 3.5

Hello,
My name is Carlos, and I would like to report a defect found in the Crystal Reports 2008 SP 3 Fix Pack 3.5 Runtime that is affecting the majority of our reports. As well, I would like to ask if there is a simple workaround that does not involve updating hundreds of reports.
The issue is that the runtime engine incorrectly returns the report selection formula. I have included sample code showing what I mean.
To reproduce;
1. Create a simple report that has a date range filter like:
({Orders.Order_Date} >= {?START_DATE})
AND ({Orders.Order_Date} <= {?END_DATE})
2. Create a test app as follow that loads a report using the following code:
ReportDocument rpt = null;
try
rpt = new ReportDocument();
rpt.Load("TestReport.rpt");
this.txtMessage.Text = string.Format(
    "ReportSelectionFormula:{0}{1}",
     Environment.NewLine,
rpt.RecordSelectionFormula);
catch (Exception ex)
this.txtMessage.Text = ex.ToString();
3. Install Crystal Reports 2008 SP3 Fix Pack 3.5 Runtime [https://smpdl.sap-ag.de/~sapidp/012002523100006341772011E/cr2008fp35_redist.zip]..
4. Execute the app.
At this stage, the screen shows
ReportSelectionFormula:
(   ( NOT {Orders.Order_Date} >= {?START_DATE} )   AND   ( NOT {Orders.Order_Date} <= {?END_DATE} )   )
The expected value is:
ReportSelectionFormula:
(   ( {Orders.Order_Date} >= {?START_DATE} )   AND   ( {Orders.Order_Date} <= {?END_DATE} )   )
If we were to repeat the same test above but use the Crystal Reports 2003 SP3 runtime (i.e. no Fix Pack), which can be dowloaded from [https://smpdl.sap-ag.de/~sapidp/012002523100007123592010E/cr2008sp3_redist.zip], we would get the correct report selection formula. A side-effect for this incorrect report selection formula is a runtime exception complaining about an errorkind and a boolean being expected.
Do you know if there is any workaround that I can apply in code, perhaps a different Fix Pack? Is there a Fix Pack expected to be released soon? It is not practical for us to update our reports and use a different style in the record selection formula because we have many such reports, and our customers probably have even more.
Thank you.
-Carlos.

Already a known issue, here's the [KB 1584095 - A boolean NOT is added at the beginning of a record selection formula when the report is loaded by the Crystal Reports .NET SDK |http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333533383334333033393335%7D.do]

Crystal Reports 2008 SP3 - "u25azalea.dll" missing

We have installed Crystal Reports 2008 SP3 on our application server.
Windows Server 2008 R2 Standard
64-bit operating system
1. I create a Report and choose a field for barcode
2. Right-click on a that field and choose u201CChange to barcodeu201D
3. I choose "Code39" in the list
4. I change the font of the field to "Barcode EAN13"
5. It shows correctly in Crystal design/preview mode.
6. When I try to run the report from our windows application this message appear: "UFL 'u25azalea.dll' that implements this function is missing"
7. I download the file from http://www.azalea.com/crystal-reports/
8. I copy the file "u25azalea.dll" into the path: C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86
8. It still shows the message!
What should I do?

Hello,
No need to select #3 if you are going to change it to #4. Just edit the field and select your barcode font. You only need that file if you use the Code 39 font.
Odd though that it asked for that ufl. Look for it on your local PC and copy it over, could be the one you downloaded is an older version.
Don

Crystal Reports 2008 SP3 &VS Studio 2008

Hi,
i'm trying to use Crystal Reports 2008 with SP3, Visual Studio 2008 and OS Windows Server 2003 (I use this Server OS because i'm developing for Microsoft SharePoint).
Before upgrading to Crystal Reports SP3 i could not set a basic Visual Studio C# Dataset as the Datasource of my Report. Everytime i get the following Error:
Unknown Database Connector Error - Error in file temp_GUID.rpt
Then i read theis forum and it was mentioned that maybe SP3 could solve this problem. But after applying CR 2008 SP3 the following Error occur (VS cancel the debug mode and this error is logged to the Windows Server-Log):
Message: Could not load file or assembly 'crdb_adoplus, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. Failed to grant permission to execute. (Exception from HRESULT: 0x80131418)
I'm using the following Code-Snippet:
CrystalReport1 report = new CrystalReport1();
NewsDataSet nds = new NewsDataSet();
DataRow r;
r = nds.Tables[0].NewRow();
r["Title"] = "Title";
r["Body"] = "Body";
nds.Tables[0].Rows.Add(r);
//Now the exception will be thrown
report.SetDataSource(nds.Tables[0]);
Maybe someone can help me to solve this problem.
Thanks in Advance!
Christian

Well guys,
i spent the whole day with installing and uninstalling the CR2008 Service Packs with no success. My opion was that eventually the " CR2008 SP3 Full Build" from this download site
https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm
causes the error, but after applying SP1 the same error occurs.
As a reminder the error text:
Message: Could not load file or assembly 'crdb_adoplus, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. Failed to grant permission to execute. (Exception from HRESULT: 0x80131418)
or
Exception: System.UnauthorizedAccessException
Message: Access to the path 'C:\WINDOWS\TEMP\temp_51231be7-4c43-40f1-b0ee-67e76414e046.rpt' is denied.
StackTrace:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.Delete(String path)
   at CrystalDecisions.CrystalReports.Engine.ReportClass.Dispose(Boolean bDisposeManaged)
   at CrystalDecisions.CrystalReports.Engine.ReportClass.Finalize()
Maybe its a permission problem, but the ServiceAccount which performs the action has full control on the temp and CrystalReports Installation folder, so i don't know what to do else.
Then i tried to resolve the error, which occurs without any Service Pack:
Unknown Database Connector Error
Error in File temp_184c79e9-4eeb-41dd-9043-582b30ac7281 {82AF1B98-C271-4007-B793-723CCFD63FFD}.rpt:
Unknown Database Connector Error
Also with no success. I'm using the following Code-Snippets:
Simple XML-Schema (xsd) because i don't use a Database and the data is generated dynamically:
<?xml version="1.0" encoding="utf-8"?>
<xs:schema id="NewsSchema"
    targetNamespace="http://tempuri.org/NewsSchema.xsd"
    elementFormDefault="qualified"
    xmlns="http://tempuri.org/NewsSchema.xsd"
    xmlns:b="http://schemas.microsoft.com/BizTalk/2003"
    xmlns:xs="http://www.w3.org/2001/XMLSchema"
>
<xs:element name="News">
    <xs:complexType>
     <xs:sequence>
        <xs:element name="Title" type="xs:string" />
        <xs:element name="Body" type="xs:string" />
      </xs:sequence>
    </xs:complexType>
</xs:element>
</xs:schema>
Then i add this as an ADO.NET (XML) connection an i'm able to integrated the two fields in the report.
Then i try to call the report with the following C#.Net Code:
+DataSet ds = new DataSet();
DataTable t = new DataTable("News");
+DataColumn title = new DataColumn("Title");+
+DataColumn body = new DataColumn("Body");+
+title.DataType = Type.GetType("System.String");+
+body.DataType = Type.GetType("System.String");+
+t.Columns.Add(title);+
+t.Columns.Add(body);+
+ds.Tables.Add(t);+
+DataRow drDataRow;+
+drDataRow = t.NewRow();+
+drDataRow["Title"] = "My Title";+
+drDataRow["Body"] = "My Body";+
+t.Rows.Add(drDataRow);+
//the exception is thrown here
report.SetDataSource(ds);
Now i'm really frustrated because i don't know what to do to resolve this problems and i stuck with this errors for a couple of days now. Any further help or suggestions would be great.
With kind regards,
Christian
Edited by: C.Kaiser on Oct 5, 2010 5:07 PM

Landscape Problems with Crystal Reports 2008 SP3

My initial install of Crystal Reports 2008 was SP2 (12.2.0.290). After installing SP3 and Fix Pack 3.3, I started to experience problems with reports in landscape orientation.
The reports are set up as 11x8.5 in landscape. They are loaded into a third party application that uses a Crystal Reports reviewer.
For some printers, the reports will reset to the 11x17 page size in portrait. For others the reports stay at 11x8.5 landscape.
The reports are typically set up with the "No Printer (optimize for screen display)" option active, but I tried a wide range of options including setting the "Microsoft XPS Document Writer" as the reference printer to activating the "Dissociate formatting Page Size and Printer Paper Size" option. None of this helped.
I backed out FP3.3 and that did not help. After I backed out SP3, the problem went away. It seems like something changed in the SP3 release that is causing this issue.
What's the best way to communicate this to SAP? I would like to see this fixed in a future patch.

My initial install of Crystal Reports 2008 was SP2 (12.2.0.290). After installing SP3 and Fix Pack 3.3, I started to experience problems with reports in landscape orientation.
The reports are set up as 11x8.5 in landscape. They are loaded into a third party application that uses a Crystal Reports reviewer.
For some printers, the reports will reset to the 11x17 page size in portrait. For others the reports stay at 11x8.5 landscape.
The reports are typically set up with the "No Printer (optimize for screen display)" option active, but I tried a wide range of options including setting the "Microsoft XPS Document Writer" as the reference printer to activating the "Dissociate formatting Page Size and Printer Paper Size" option. None of this helped.
I backed out FP3.3 and that did not help. After I backed out SP3, the problem went away. It seems like something changed in the SP3 release that is causing this issue.
What's the best way to communicate this to SAP? I would like to see this fixed in a future patch.

Using Crystal Reports 2008 SP3 with the Brother 9500PC, 9700PC, and P9800PC

We have using Crystal Reports with the Brother Label printers for years until we were forced to use Crystal 2008. The label printers have worked in the past and we usually create a label template in the printer driver and this configuration is stored in the Crystal Report. These label printers can use several different size cartridges. When creating a report using the Editor, the report displays and prints correctly using the template embedded into the report. This is using the updated SP3.3 service pack. The problem is in the Run Time application that is embedded in another application to run the reports. When printing a label from the application, the report previews just fine with the correct size and format. However, when you try to print the label, the run time driver ignores the template embedded in the report and instead uses the default settings for the printer driver. So, if I have a 1 inch cartridge in the printer, and the default settings for the printer is a 1 1/2 inch cartridge, then the report will try to print assuming there is a 1 1/2 inch cartridge which will cause the application to fail. This is a problem with Crystal 2008 (12) and we would like to find a solution to this. Thanks, Doug

Hi Cameron,
You can setup custom label sizes in Crystal. In the folder where you installed Crystal Reports is a text file called Labels_en.txt. This contains the label definition Crystal uses. You can add a new label in here.
Now when you open Crystal and create a new report by selecting the Mailing Label Repotr Wizard, you will see your new label when you get to that step.
When save a report, the report will do two things. If you have set the report to a specific printer, Crystal saves the printer and paper settings inside the RPT. When the print engine runs the report, if it can't find the printer saved in the report it will default to the default printer.
What I believe is happening is the application is loading the report and because it can't find the label printer it was designed with it's going to the default printer. So you do have to set the PrintReportOptions in your application to redirect the report to the correct printer, driver and papersize.
This has pretty much been the way since version 4 that I can remember. The positive side is you don't have to set all the parameters yourself. You can get the PrintReportOptions from the report when you open it. Then you just need to pass the printer name, driver and port. The rest of the options (papersize) will already be populated from the Get.
Good luck,
Brian

Doubt in creating a variable in Crystal Report 2008 SP3

Hi,
I am new to Crystal Reports, I need to create a variable with the below logic.
No of Subscriptions Pending: COUNT(SUBSCRIPTION_ID) WHERE FCT_SUBSCRIPTION_ACTION.SUBSCRIPTION_ACTION_STATUS IN
(SELECT SUBSCRIPTION_ACTION_STATUS_CODE FROM LKM_SUBSCRIPTION_ACTION_STATUS WHERE
FINAL_STATUS_FLAG = 'T')
My data source is an universe where I have SUBSCRIPTION_ID, SUBSCRIPTION_ACTION_STATUS, SUBSCRIPTION_ACTION_STATUS_CODE & FINAL_STATUS_FLAG objects.
I have pulled all the required objects from the universe into the Crystal Query.
As we don't have the option to use Where condition in CR (As per my knowledge), I want to know how to write the above logic using "If" or some other function.
Thanks in Advance,
Mitch.

Hi Jamie,
Thanks for your reply & sorry for the late reply, I was away for Christmas.
I tried your formula but it is not working properly.
If I use "IF FINAL_STATUS_FLAG = 'T' THEN SUBSCRIPTION_ID" then it is giving all the subscriptions count instead of pending ones.
We need count the Subscription_ID's based on the Flag Status & the Action_Status & Action_Status_Code as per the formula.
No of Pending Subscriptions: COUNT(SUBSCRIPTION_ID) WHERE FCT_SUBSCRIPTION_ACTION.SUBSCRIPTION_ACTION_STATUS IN
(SELECT SUBSCRIPTION_ACTION_STATUS_CODE FROM LKM_SUBSCRIPTION_ACTION_STATUS WHERE
FINAL_STATUS_FLAG = 'T')
But your method is not taking Status Codes into consideration (correct me, if I am wrong)
While checking against the Database I found the following results
1) SELECT DISTINCT SUBSCRIPTION_ACTION_STATUS_CODE FROM LOOKUP.LKM_ORDER_ACTION_STATUS
     Result: AM, BA, CA, DC, DE, DO, FI, FU, IN, NE, NO, OH, RE, TC
2) SELECT DISTINCT SUBSCRIPTION_ACTION_STATUS FROM FACT.FCT_ORDER_ACTION
      Result: DC, TC, AM, IN, DE, NE, CO, DO, NO, BA, CA
Values in SUBSCRIPTION_ACTION_STATUS & SUBSCRIPTION_ACTION_STATUS_CODE differ. &
3) SELECT ORDER_ACTION_STATUS_CODE FROM LOOKUP.LKM_ORDER_ACTION_STATUS WHERE
FINAL_STATUS_FLAG = 'T'
      Result: CA, DC, DO
4) SELECT ORDER_ACTION_STATUS_CODE FROM LOOKUP.LKM_ORDER_ACTION_STATUS WHERE
FINAL_STATUS_FLAG = 'F'
      Result: AM, BA, DE, FI, FU, IN, NE, NO, OH, RE, TC
Any other way of doing this.
Thanks,
Mitch.

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Have application that uses reports developed using CR2008. The reports in question are created from an XML datasource and are populated at runtime with a dataset.
The reports work fine on developement machine but the client machines keep displaying the database login prompt.
What do I need to do to fix this

Something is not right here. If you are looking at assembly versions, then there are versions 12.0.200.0 and 12.0.1100.0 - framework 2 and framework 1.1 respectively. These do not change from SP to SP.
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So, what libraries are you refering to? What is the version of the crpe32.dll?
BTW., sharing of log files is typically reserved for [phone|http://store.businessobjects.com/store/bobjamer/en_US/pd/productID.98078100?resid=S6I@hgoHAkEAAGsiyVkAAAAR&rests=1282226845369] cases.
- Ludek

Error 1904 during install of Crystal Reports 2008 SP3 - Windows 7 (32-bit)

Get the following error during installation:
Error 1904:
Module
c:\program files\business objects\common\4.0\crystal reportviewers12\activexcontrols\cselexpt.ocx failed to register.
HRESUL - 2147010895

Hi,
Try the suggestion provided in this Microsoft article 237294 and see if this helps you or not.
Here is the link:
http://support.microsoft.com/kb/237294
Thanks,
Kuldeep

Crystal Reports 2008 sp3 hangs while connecting to SAP BW

I've got CR 2008 12.3.0.601 connecting to SAP BW Netweaver 7.0 EPH 1 with a BOBJ Enterprise XI version 12.3.0.601 and when I try to connect / use the SAP open a query (integration kit portion of CR) I can see the querries but once I try to open a query CR hangs / the hour glass stays forever?
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Make sure you have winrar installed on the machine and choose to extract the .exe contents in a directory (use the context menu). The transports are located under the Transports subfolder.
Use the Unicode version and check the documentation ( transports.txt ) to find out which transports you need to import ( for SAP BW you should import 9 transports).
Regards,
Stratos

How to get Description of parameter filed in Crystal report 2008

Hi expert,
I am creating a crystal report from Query ,which is created in BEX Query designer 7.
In query designer i have some selection variable.
The requirement from clint is that they want to see what value is selected for all variable.
when i tried to put all parameter field in crystal report it is showing only Technical name of value selected not description and also it show only for variable which is single value variable not for the range value variable and multiple selection variable.
can any one help me How to get description of value in report and can it is possible to show Range value and multiple value for a particular variable .
i am using Crystal report 2008 SP3 version.
Thanks and regards
devendra

Moved to BEx forum

Crystal report 2008 SP3 Ver 12.3.1.684 application crash on runtime

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