Crystal report add-on error

Dear all,
When we login to SAP client, we got an error message
Action failed. Login failed for user 'sa'
External Connection to the database failed...
Do we have to have ODBC connection setup by 'Connect to SQL Server to obtain...'?
When we use 'with integrated windows authentication', the ODBC connection is good. And we can login to SAP but cannot use Crystal report.
Thanks.
Regards,
Yuka
Edited by: Jie Jin on Oct 22, 2009 2:27 AM

Hi All.
I'm having the exact same problem. We have about 15 client pc's and all but one is working fine. They are all running Vista Business with Business One 2007 SP01 PL05 and are all brand new systems.
This one is giving an error when Business One starts saying 'Login failed for user 'sa'. Then another popup box stating: "External Connection to the database failed. SAP Crystal addon may not function properly. Please re-run the account setup with super user login."
If I then re-run the account setup and enter the 'sa' password I get an error: "Action Failed".
I've tried making sure that I enter the password one character at a time and moving to the last character before entering the next. I've also tried pasting in the password. All gives the same error.
I've not been able to find anything on this pc that is different from the others.
Any ideas please?
Best wishes.
Edu

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    In case anyone is interested.
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  • Crystal Reports 10 Program Error

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    Regards
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  • Crystal Report Add On

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    Hello Experts,
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  • Seagate Crystal Reports ActiveX Designer error '80043ac4'

    Website slows down when users are running reports. Users start getting errors when running any crystal report. After sometime main page itself stops loading and only static html is visible. Following is one of the errors users see:
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    CheckSum: 0055446A
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    File version: 8.0.0.371
    Product version: 8.0.1.0
    File flags: 22 (Mask 3F) Pre-release Special
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    File type: 2.0 Dll
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    Translations: 1009.04b0
    CompanyName: Seagate Software, Inc.
    ProductName: Crystal Reports 8.0 ActiveX Designer.
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    ProductVersion: 8.0.1.0
    FileVersion: 8.0.0.371
    PrivateBuild: 8.0.0.371
    SpecialBuild: 8.0.0.371
    FileDescription: Crystal Reports ActiveX Designer Runtime Support
    LegalCopyright: Copyright (c) 1991-1999 Seagate Software, Inc. All rights reserved.
    LegalTrademarks: Copyright (c) 1991-1999 Seagate Software, Inc. All rights reserved.
    Comments: Crystal Reports for Visual Basic
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