Crystal Report as a Hosting Service

Post Author: Shahoo
CA Forum: General
Hi friends.
I have not much info about crystal report. Our company is a web hosting one, and a few of the clients of our windows hosting have requested us to include crystal report in our offered services. I like to know that is it common to do this?! Because I've heard that crystal report eats much resources and is some heavy. Also, our CP is Plesk.
So briefly, my questions are:1) is it safe to install crystal report in our plesk machine?
2) is there any lightweight solution? for example, different crystal report versions and choosing one of them...?
Thank you for any comments.

Thanks for your response. Unfortunately I do not see a radio button for Web Services. I've read that it should be there too. Could it be a missing plug-in or patch?
Here are screen shots of what I see when trying to connect to an XML. Any thoughts?
[http://s26.photobucket.com/albums/c120/hpolit/?action=view&current=wizard1.jpg]
[http://s26.photobucket.com/albums/c120/hpolit/?action=view&current=wizard2.jpg]

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Thanks for your response. Unfortunately I do not see a radio button for Web Services. I've read that it should be there too. Could it be a missing plug-in or patch?
Here are screen shots of what I see when trying to connect to an XML. Any thoughts?
[http://s26.photobucket.com/albums/c120/hpolit/?action=view&current=wizard1.jpg]
[http://s26.photobucket.com/albums/c120/hpolit/?action=view&current=wizard2.jpg]

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http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300?resid=-Z5tUwoHAiwAAA8@NLgAAAAS&rests=1254701640551

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Hi,
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The hardware and software requirements described in this article apply to both x32-bitu2013based and x64-bitu2013based systems. However, if you installed the 64-bit version of Windows Server 2008 and then modified the Enable32bitAppOnWin64 registry key so that Internet Information Server (IIS) is running in 32-bit emulation mode, you cannot install Windows SharePoint Services 3.0. To install either 32-bit or 64-bit Windows SharePoint Services 3.0 you must run IIS in 64-bit mode.
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Crystal Reports 2008 Error Installing Service Pack 1

Hello,
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Hi Tony,
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ADAPT00638965
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Not a problem. Essentially, we have two choices since it looks like the SP you ran on the server did not update the runtime. So, we can determine the dlls that are different by using the modules utility and replace the old dlls (not my prefered way) or create a new deployment project using the patched merge modules (way prefered). Since you are using CR 9.1(?) that bundles with .NET 2003, the application was deployed to the server. Somehow, the correct CR runtime had to also have been deployed. Since CR 9.1 does not have an MSI file, you have to create your own deployment project (either an setup.exe or an MSI) using the CR 9.1 merge modules. All of this assumes that your development computer and the web server do indeed have the same application (version and all. e.g.; if the app on the server uses CR 10, the patch for CR 9.1 will do nothing for you). The merge modules for CR 9.1 can be downloaded from here:
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Running Crystal Reports in a batch service.

Post Author: RichardP
CA Forum: General
I have set a Windows service to a run a Crystal Reports, and the code is as follows:-
Public Class WebForm1
Inherits System.Web.UI.Page
Dim crReport As New ReportDocument
Dim strConn As String = ConfigurationSettings.AppSettings("WebOASISConn")
#Region " Web Form Designer Generated Code "
'This call is required by the Web Form Designer.
<System.Diagnostics.DebuggerStepThrough()> Private Sub InitializeComponent()
End Sub
Protected WithEvents CrystalReportViewer1 As CrystalDecisions.Web.CrystalReportViewer
'NOTE: The following placeholder declaration is required by the Web Form Designer.
'Do not delete or move it.
Private designerPlaceholderDeclaration As System.Object
Private Sub Page_Init(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles MyBase.Init
'CODEGEN: This method call is required by the Web Form Designer
'Do not modify it using the code editor.
InitializeComponent()
End Sub
#End Region
Public Sub Page_Load(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles MyBase.Load
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'CrystalReportViewer1.ReportSource = New WebServ5.STPMBReportService
'Dim NewServ1 As New WebServ5.service
Dim crConnectionInfo As New ConnectionInfo
Dim crConnServer As String = ConfigurationSettings.AppSettings("CrConnServer")
Dim crConnDbName As String = ConfigurationSettings.AppSettings("CrConnDbName")
Dim crConnUserId As String = ConfigurationSettings.AppSettings("CrConnUserId")
Dim crConnPassword As String = ConfigurationSettings.AppSettings("CrConnPassword")
'Dim err As String
'Try
crConnectionInfo.ServerName = crConnServer
crConnectionInfo.DatabaseName = crConnDbName
crConnectionInfo.UserID = crConnUserId
crConnectionInfo.Password = crConnPassword
'C:\Inetpub\wwwroot\WebServ5
'crReport.Load("http://localhost/WebServ5/STDPOReportService.asmx")
crReport.Load("http://localhost/WebServ5/STDPOReportService.asmx")
' crReport.Load(Server.MapPath("STDPOReportService.asmx"))
' Catch ex As Exception
'Err = ex.Message
'End Try
'(Server.MapPath("STDPOReport.rpt"))
'Dim reportName As Request.QueryString = "STDPOReport"
'CrystalReportViewer1.LogOnInfo.Add(CObj(crConnectionInfo))
'rystalReportViewer1.LogOnInfo.Item()
SetLogOnInfo(crConnServer, crConnDbName, crConnUserId, crConnPassword, "due_in")
SetLogOnInfo(crConnServer, crConnDbName, crConnUserId, crConnPassword, "stores_item")
SetLogOnInfo(crConnServer, crConnDbName, crConnUserId, crConnPassword, "unit_info")
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CrystalReportViewer1.ReportSource = crReport
Dim myTable As CrystalDecisions.CrystalReports.Engine.Table
Dim MyLogonInfo As CrystalDecisions.Shared.TableLogOnInfo
For Each myTable In crReport.Database.Tables
'[With MyLogonInfo.ConnectionInfo
'End With
MyLogonInfo.ConnectionInfo = crConnectionInfo
myTable.ApplyLogOnInfo(MyLogonInfo)
Next
End Sub
Private Sub SetLogOnInfo(ByVal server As String, ByVal database As String, _
ByVal userID As String, ByVal password As String, ByVal _
table As String)
Dim logOnInfo As New TableLogOnInfo
logOnInfo = crReport.Database.Tables.Item(table).LogOnInfo
' Set the connection information for the table in the report.
logOnInfo.ConnectionInfo.ServerName = server
logOnInfo.ConnectionInfo.DatabaseName = database
logOnInfo.ConnectionInfo.UserID = userID
logOnInfo.ConnectionInfo.Password = Password
logOnInfo.TableName = table
End Sub
End Class
But when I attempt to run it I get this message:-
Server Error in '/WebApp5' Application.
Load report failed.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: Load report failed.
Source Error:
Line 56:         crConnectionInfo.UserID = crConnUserId
Line 57:         crConnectionInfo.Password = crConnPassword
Line 58:         crReport.Load("http://localhost/WebServ5/STDPOReportService.asmx")
Line 59:
Line 60:
Source File: c:\inetpub\wwwroot\WebApp5\WebForm1.aspx.vb    Line: 58
Stack Trace:
[LoadSaveReportException: Load report failed.]
   [1].[1]I(String   , EngineExceptionErrorID )
   [1].[1]E(String , Int32 )
   CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String reportName, OpenReportMethod openMethod, Int16 parentJob)
   CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String reportName)
   WebApp5.WebForm1.Page_Load(Object sender, EventArgs e) in c:\inetpub\wwwroot\WebApp5\WebForm1.aspx.vb:58
   System.Web.UI.Control.OnLoad(EventArgs e)
   System.Web.UI.Control.LoadRecursive()
   System.Web.UI.Page.ProcessRequestMain()
Version Information: Microsoft .NET Framework Version:1.1.4322.2032; ASP.NET Version:1.1.4322.2032
Any ideas anyone?

Hi,
I came across this and a hundred other problems when
trying to integrate Crystal into our application
framework. I agree with the previous post - crystal
either don't have a testing department for the JRC or
don't care about us :(
Anyhow, the solution I found was to create a pretend,
wrapper JDBC connection driver, which I fix in my
web.xml to the ODBC name my reports use. When the
Crystal control transfers to the connect method of my
driver, I route it to the correct database with
credentials and return a connection from the real
JDBC driver. Works a treat.
Hope this helpsHi,
How and where do you 'route' your handmade connection to JRC?
I set the user and password as in the documentaion described to the ConnectionInfo - collection, provide this to the viewer and nothing works...
When appending user & password info to the jdbc connect url (definied in web.xml, jndi) the report runs. But this solution isn't very flexible ...

Windows Server 2008 R2 Crystal Report XI Runtime hosted on IIS 7 32 bit

Hi all,
We have discovered that our software department installed Windows Server 2008 R2 in a production environment.
The production environment hosts asp .net applications on IIS 7 that enables 32 bit applicatons to run over it.
We still develope on Windows XP and Visual Studio 2005 using Crystal Report XI runtime.
Reports are compatible and run properly in production environment having enabled application pool of IIS 7 in 32 bit mode.
Is Crystal report XI runtime supported on windows server 2008 R2 hosted on IIS7 32 bit mode?
Regards.
Roberto.

Hello,
Where to start.... first thing to do is search, lots of posts on these exact questions...
First, CR XI R2 does not support 4.0 framework, although MS does say it's fully backward compatible but it is not supported on Windows 2008 R2 unless you upgrade to CR XI R2A
https://smpdl.sap-ag.de/~sapidp/012002523100009114712011E/crxir2sp4_fullbuild.exe
https://smpdl.sap-ag.de/~sapidp/012002523100009114412011E/crxir2sp6_incremental.exe
Or for a clean PC https://smpdl.sap-ag.de/~sapidp/012002523100009114712011E/crxir2sp4_fullbuild.exe
Redist is on our download page.
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http://www.sdn.sap.com/irj/boc/crystalreports-dotnet
Bottom of the page has all of the download links for the 32 and 64 bit runtime for your WEB server.
App Pool must run in 32 mode, just in case you are using 64 bit OS.
Lastly, if you are using the SAP Integration Kit to connect to your BEX query then bad news, CR for VS 2010 doesn't have API's available to set the log on on info.
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/community [original link is broken]
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Crystal Reports (VS-2005). Service Pack for Windows 2008 Server

I had issues with reduced font size on Export and Printing. On a PC with Windows XP SP2 installed, I made registry changes as recommended in this post:
[Font size decreases when exporting to PDF (Crystal Reports)|http://mdn.morovia.com/kb/Font-size-decreases-exporting-PDF-Crystal-Reports-10053.html]
Prior to making registry changes, I also installed Crystal Reports SP1 for VS-2005. After this, everything seems to be working fine.
But I still have this Reduced Font Size issue on my Server with Windows 2008 R2 Enterprise installed.
I installed the same Service Pack and made the registry changes, but the changes don't seem to appear. It is still showing Reduced Fonts on Export and Printing. My server is also running Visual Studio 2005.

I concur with Bhushan;
It may or may not work with windows server 2008 .
One idea;
Use [Process Monitor|http://technet.microsoft.com/en-ca/sysinternals/bb896645.aspx]. Look at the procmon logs and see if the registry key is being looked at \ accessed by the report engine.
Other than that, upgrade to a version of CR that supports the OS is your only option.
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

Problem with Crystal report XI after loading Service pack 4 and htfix 12

Hi,
I am using dotnet framework 1.1.
After I install the service pack 4 and monthly hot fix, I got the following error when trying to access any crystal report page.
CrystalDecisions.CrystalReports.Engine.InternalException:
Error in File C:\WINDOWS\TEMP\{0EF6CA3B-E0C0-4B0E-928B-AB6FCD8209AF}.rpt:
Invalid argument for database. ---> System.Runtime.InteropServices.COMException (0x80000304):
Error in File C:\WINDOWS\TEMP\{0EF6CA3B-E0C0-4B0E-928B-AB6FCD8209AF}.rpt:
Invalid argument for database.
at CrystalDecisions.ReportAppServer.Controllers.ReportSourceClass.GetLastPageNumber(RequestContext pRequestContext)
at CrystalDecisions.ReportSource.EromReportSourceBase.GetLastPageNumber(ReportPageRequestContext reqContext)
after i uninstall the service pack and monthly hot fix the reports started working.
Please help.
Edited by: NirakarH on Feb 18, 2010 8:20 PM

To be honest, I have no idea. Other than the obvious; unless you need SP 4, don't use it...
CR XI r1 is out of support, so if that was a bug, it will not get fixed.
Also, since you have CR XI r1, you are entitled to upgrade to CR XI r2 for free. If that is an option, let me know and I'll supply the link to CR XI r2, the latest SP for CR XI r2 and the msm runtime files.
Ludek

Crystal Reports XI Release 2 and Service Pack 2 upgradation

Hi,
I need your support to upgrade and migrate to Crystal Reports XI Release 2 and Service Pack 2 in my development server.
I am currently upgrading my Crystal enterprise version 9 with the Crystal Reports XI Release 2 and Service Pack 2. I have the below questions to be clarified. Appreciate if you can reply me ASAP. Thanks.
My Environment:
O/S - Windows Server 2003 Standard Edition; Version 5.2 (Build 3790); Service Pack - 1
RAM size - 1 GB
Installed software - Crystal enterprise 9
1) After successfully upgraded with the XI version, all my current user accounts and existing reports are not available in the upgraded version. Pl. suggest me, how to migrate my existing connections and all the existing reports?
2) In my server, SQL Server is not installed. But SQL Server instance (SQL Server 7.00.623) is running in my taskbar (desktop). If I stopped the SQL Server instance, the "Crystal APS" in the Crystal Configuration Manager is stopped. What information is stored in the SQL Server?
3) What is the default SQL server version bundled with Crystal Reports XI Release 2 Service Pack 2? What is the SQL server version you recommand?
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Regards
Sanrajesh

Hello, Sanrajesh,
You have been using Crystal Enterprise 9.0 and now you are installing Crystal Reports XI R2. Is that correct?
Crystal Reports XI R2 is just the Crystal Reports designer and runtime for development.
Crystal Reports XI R2 does not have the functionality of Crystal Enterprise. The upgrade would be Crystal Enterprise 9.0 to Business Objects Enterprise XI R2. (11.5)
A full BusinessObjects Enterprise installation will install the appropriate MS SQL Server for it's own use.
Will this be the Enterprise server or just the Development system to create an application connecting to your BusinessObjects Enterprise server?
What development language will you be programming in?
If you have BusinessObjects Enterprise installed elsewhere you only need the appropriate development components on your system and connect to the server in code.
Our BusinessEnterprise Support team would assist you in the upgrade from Crystal Enterprise 9 to Business Objects Enterprise XI R2 if that was your plan.
Then we could discuss the development requirements.
Elaine

Crystal Reports Server 2008 dispose not closing document

Hey everyone,
I;m running some reports through Crystal reports 2008 server (no service packs) using the RAS sdk and Java.
This was working swimmingly for a while until yesterday when the server hosting the RAS and app server fell over. I tracked it down to a problem with the RAS server. The error i got in my logs was General Exception, Report SDK Exception Not enough memory for operation. I reran the process and when i watched task manager the memory being allocated to crystalras.exe went through the roof! it went from 50k to 1.8g of ram in under 10 minutes.
I tried lots of the other suggestions in here for the errors about memory that are similar to mine (increasing the heap memory etc.) and none of them worked.
One thing i noticed though is that when I run the process and watch the metrics page of the RAS server on the management console the number of Open documents does not decrease even though i am 100% totally and utterly calling .close and .dsipose after every report i open. Definitely. Ive debugged it a million times and it is calling these methods. It is successfully releasing the connections fine but does not seem to releasing the open documents. After the Open documents metric went down to 0 (im presuming after a timeout) the memory that crystalras.exe was reduced. I then changed the timeout tag in CRConfig.xml to 1 minute to see would this help out any but the open documents did not timeout any faster.
Would i be right in thinking that these open documents would be causing my problem of the aggregated memory? Im at my wits end here so any piece of help is greatly appreciated!

Hi Ted,
Thank you for getting back to me, i was on vacation there for a while so that is why i didnt get back to you.
When I call reportClientDocument.isOpen() just before i dispose of the report it is true and after i dispose of it it correclty returns false.
I am really stressing out over this as we are reduced to running 500 reports through the server (one after another) and then stopping the process and restarting the RAS server and then running another 500 reports.
crystalras.exe gets up to about 2g of ram consumed for only 500 reports.
I even changed some of the timeout settings on the settings page of the management console to see would they timeout and release the memory but alas it didnt release as much as a byte. I left it for 3 days and it didnt deallocate one piece of memory.
Im currently investigating is there some way from my code that I can restart the RAS server, either through the SDK or through a windows process or scheduled task.
Ted, as far as i can see there are no service packs for Crystal Reports Server 2008, is that right? when i go to the downloads page there only ones listed for release X1.
Thank you for your help.
J.

Crystal Report print to PCL file needs to contain searchable text

Hi,
I am using VS(2005) and Crystal Report XI R2 .net Service pack 4. I need to be able to create a pcl file that contains text information on the first page that needs to be parsed and read by another application. However, I am not able to use a generic/text only pcl driver to do this because the remainder of the report (page 2 on) needs to contain lines and table borders as if it were printed to paper from the printer. The report/print to file driver I have configured will produce a pcl file that meets my requirements when I print from Crystal XI R2 but when I use either the .Net view or I print directly form code all of the text in the pcl file is contained in an image.
Any suggestions on ways I can resolve this issue are greatly appreciated.
Greg

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