Crystal Report Export & Printing Error in Windows 7 (SAP B18.81 PL09)

Dear Experts,
                      I have installed B1 Client on windows 7 pro every thing working fine but when exporting or printing crystal report B1 goes on not responding. These crystal reports are part of Add on.
In Standard B1, exporting of Crystal Report is  done successfully but when printing this report B1 crash. Facing this issue on all machines including server.
Have any one idea regarding this issue.
Regards
Rahil Hassan

Hi Nitin,
For better advice please post you report related query to the Reporting Forum.
[Reporting and Printing;
Regards,
Rakesh N

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    "C:\Windows\System32\Crystl32.OCX"
    "C:\Windows\System32\cscdll.dll"
    "C:\Windows\System32\cpeaut32.dll"
    "C:\Windows\System32\craxdrt.dll"
    "C:\Windows\System32\Crbas14.dll"
    "C:\Windows\System32\CRBAS15.DLL"
    "C:\Windows\System32\CRBAS15R.DLL"
    "C:\Windows\System32\Crdb214.dll"
    "C:\Windows\System32\credssp.dll"
    "C:\Windows\System32\credui.dll"
    "C:\Windows\System32\Crgup14.dll"
    "C:\Windows\System32\CRiadx07.dll"
    "C:\Windows\System32\CRiadx07r.dll"
    "C:\Windows\System32\Crinf14.dll"
    "C:\Windows\System32\Crinf914.dll"
    "C:\Windows\System32\Cror714.dll"
    "C:\Windows\System32\Cror814.dll"
    "C:\Windows\System32\crpaig32.dll"
    "C:\Windows\System32\Crpaig80.dll"
    "C:\Windows\System32\crpe32.dll"
    "C:\Windows\System32\Crsyb14.dll"
    "C:\Windows\System32\crtdll.dll"
    "C:\Windows\System32\Crutl14.dll"
    "C:\Windows\System32\CRUTL15.DLL"
    "C:\Windows\System32\CRUTL15R.DLL"

    Wow. I've never seen an app load all 3 SDKs in one go. the RDC, Automation Server, OCS and print engine APIs all in one (?!)Who wrote this app?
    Don't know - the app was written years ago.. It's all a bit messed up, i'm just the cleaner :S
    Once again, I have not a clue as to what SDK you are using.
    What Sp1, SP2, SP3? Do you have links to these?
    By SP3, I meant Windows XP Service Pack  3, 2, 1 - I've read around the net that Crystal 8.5 exporting breaks when you install sp3, and I thought that perhaps my deployments were failing because they were compiled on a sp3 box?
    There is also CR 8.5 Service Pack 3 - apparently it can make CR work on Vista/Win7?
    http://resources.businessobjects.com/support/additional_downloads/service_packs/crystal_reports_en.asp
    I have tried installing on dev machine, recompiling installer and running on test box - doesn't seem to help..
    Do you have any machine where this actually works?
    Yep, it's working on the clients machine - that is the one suffixed as "AA" in the linked difference file above
    1st place to start is with a working app - is there such a thing? ^^
    Next you want to know what SDK you are using.
    Ok, so the VB6 app, under Project > References, lists : cpeaut32.dll
    under Project > Components, lists: Crystl32.ocx
    Is that any help?
    Then you want to know what dlls to deploy.
    Knowing the database connection type is good.  - ODBC
    Knowing the version of the db client that works is good. But that depends on having an actual working app.
    Do you have CR 8.5 designer and are you able to run and refresh the report there? 
    Yep, I have 8.5 designer, and I can run and export the report fine.. But when I run MODULES on it, it's referencing C:\Program Files\Seagate Software\Shared\ExportModeller.dll & crtslv.dll..  Which don't exist on the client machine at this point in time..
    I'd recommend you stop doing what ever you are doing, answer the questions and wait until I get back. As it is, you're all over the place and by the time I have a chance to reply, you're 1000 miles out in the bushes on your own. So, please answer the questions above and wait...

  • Crystal Report Export To Excel Error: "Error detected by Export DDL"

    I have a windows application in .Net 2003, whenever i export the crystal report on my development machine or other windows xp machines it runs smoothly, but when i deploy the application on client's machine having windows vista installed, it displays error of "Error in file........., Error detected by export DLL"
    pls help me.

    First thing to look at is the wiki [What versions of Crystal Reports are supported on Windows Vista in VS .NET?|https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=64259646].
    Note that CR 9.1 is not supported on Vista. And if CR 9.1 is not supported on Vista, any earlier version of CR will also not be supported on Vista. That is not to say the app(s) will not work, they may - or not. You never know... and we have no experience with these types of installs as we don't need to have it.
    Next, have a look at KBase [1205312 - "Error detected by export DLL" while exporting to Excel after applying SP2 on Windows 2003 Server|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233303335333333313332%7D.do]. Not exactly the same OS, but I'd follow through on the suggestions in that KB anyhow.
    Finally, If this app works on a Vista box when a VB 6 app  is not installed, compare the dlls loaded between that box and the one that has both apps. Use [Modules|https://smpdl.sap-ag.de/~sapidp/012002523100006252802008E/modules.zip] to do that.
    Other than that, only suggestion I have is to upgrade to a version of CR that does support Vista.
    - Ludek

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