Crystal Report Fails on Large Jobs

Post Author: Lynn
CA Forum: Crystal Reports
We have developed user software in VB6 using Crystal 8.5.  We use SQL Server for the database and a DSN for the report connection.  Our problem is that when a large print job is sent to the printer, it sometimes lock up.  The report we have specifically been testing prints a check and has two sub reports which print the detail invoices being paid.  From some of our development machines it works fine producing 30 - 50 checks with no hitch, from others only the first 1 - 6 checks are printed and then the windows printing system hangs as well as the application.  We did have a customer using the software and the driver for the printer was HP PCL6.  We found that changing the driver to HP PCL5 larger data can be printed.  This, however, didn't solve a client who had HP Laser Jet 4350.  The PCL5 didn't change the situation.  Our software has been in distribution for about three years and these print issues have only cropped up in the last few months.  We have seven different databases, applications and hundreds of reports.  This type of situation is occuring in all seven.  We have been fighting this for a while.  Please any response would be appreciated!
Lynn

Post Author: Lee
CA Forum: Crystal Reports
Hi Lynn,
Have you found a solution to this problem? We are having the exact same issue. Crystal 8.0 with a VB6 app. When the print job is being spooled it simply locks up. Sometimes you can do one or two jobs before this happens. Other times it happens right off the bat.  HP LaserJet 2100 printers with PCL 5 and 6 drivers (tried both) Lee

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