Crystal report font issue when rendered as PDF

Hi we are experiencing an issue with custom fonts within Crystal reports. The font is an open type font that does appear to work if the report is viewed as a crystal report, but when it is rendered or scheduled into a PDF instance it fails and gives a Crystal Reports: Print Engine Error when using openDocument and scheduling gives exporter error. Any help or feedback is appreciated

Aaron,
OpenType is not supported for PDF at least in:
Crystal 10
https://service.sap.com/sap/support/notes/1218086
XIR2
https://service.sap.com/sap/support/notes/1219411
The ADAPT indicated has been postponed.
I canu2019t find an official statement for XI 3.1, however, there is a test you can run and itu2019s to delete the Opentype font from the server and use the same font name but TTF instead. At least, this behaviour has been reported here:
https://service.sap.com/sap/support/notes/1303394
Regards,
Julian

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http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300?resid=-Z5tUwoHAiwAAA8@NLgAAAAS&rests=1254701640551

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Date: Wed, 9 May 2012 01:29:45 -0600
From: [email protected]
To: [email protected]
Subject: Issue when scrolling a pdf - There was a problem reading this document (135)
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Line 634: Format,
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Source File: D:\RS\RS\Web References\RSW\Reference.cs    Line:
633
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[SoapException: System.Web.Services.Protocols.SoapException: An error occurred during rendering of the report. ---> Microsoft.ReportingServices.ReportProcessing.UnhandledReportRenderingException: An error occurred during rendering of the report. ---> Microsoft.ReportingServices.OnDemandReportRendering.ReportRenderingException: An error occurred during rendering of the report. ---> System.NullReferenceException: Object reference not set to an instance of an object.
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System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +300
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System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25
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System.Web.UI.Control.LoadRecursive() +66
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428
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 Microsoft.ReportingServices.ReportProcessing.UnhandledReportRenderingException: An error occurred during rendering of the
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at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at ASP.default_aspx.ProcessRequest(HttpContext context) in c:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files\root\e57d0166\fa229c0c\App_Web_xe4oiree.0.cs:line
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Hi brabe,
Based on your description, it seems that it is not the VS IDE issue, just to make this issue clearly, whether this issue is related to the SSRS or the report control?
If it is related to the SSRS like these threads
here and
here, my suggestion is that you could post this issue to the SSRS forum for dedicated support.
http://social.msdn.microsoft.com/Forums/en-US/home?forum=sqlreportingservices
But if it is the Report control issue, you could get better response from this forum:
http://social.msdn.microsoft.com/Forums/en-US/home?forum=vsreportcontrols
If I have misunderstood this issue, please feel free to let me know, please also provide detailed message about this issue, I will help you find the correct forum:)
Best Regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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HERE to participate the survey.

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Post Author: Ron Quest
CA Forum: Exporting
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Post Author: Ron Quest
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Crystal report font issue when rendered as PDF

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