Crystal Report Images Not Showing - JSP inside /WEB-INF folder

Question

Hi Experts,
I am using Crystal report for Eclipse and also using Struts2 and tiles framework combination.
The problem is when viewing the report all I've got is red X on all images and the graph image also not showing. This is when I use tiles and my jsp is inside the web-inf folder.
This is my struts link: href="s:url value='/report/reportOpen.action?report=1'
I've checked that the path to the viewer generated HTML is not correct. see code below.
src="../../../crystalreportviewers/js/crviewerinclude.js"
But when I test to access a simple jsp viewer that resides on the web root folder, this works fine but of course this is not what I want to have. I need to have my banner and menus on top of the report page (using tiles)
This is my jsp link: href="s:url value='/ReportViewer.jsp?report=1'
Viewer generated HTML below.
src="crystalreportviewers/js/crviewerinclude.js"
This might be a common problem and that you can share to me your solution.
Note: I removed the script tags because I can't submit this entry.
Thank you  in advance,
Regards,
Rulix Batistil
Crystal Report Images Not Showing - JSP inside /WEB-INF folder

Answer 1

Hi Saravana,
After a few experimentation from your idea i was able to figure out the problem and now it is working.
I don't have to copy the folder to where my jsp resides but still maintains it in the root location:  web/crystalreportviewers
The changes should always be in web.xml.
1st: change the crystal_image_uri value to ../crystalreportviewers
2nd: change crystal_image_use_relative value to "web"
Change to "web" instead of webapp because that is what I named my web root folder.
<context-param>
          <param-name>crystal_image_uri</param-name>
          <param-value>../crystalreportviewers</param-value>
     </context-param>
     <context-param>
          <param-name>crystal_image_use_relative</param-name>
          <param-value>web</param-value>
     </context-param>
Thank you. You showed me the way on how to solve the 3 day problem.
BTW, my next problem is when clicking on any buttons prev/next/print/export, I got this error HTTP Status 404.
Well, at least for now I can view my initial report.  I just need to figure out the next issue and with the help of the great people here in the forum.
Thanks a lot.
Regards,
Rulix
Edited by: Rulix Batistil on Nov 26, 2008 7:27 AM