Crystal Report Interation Addon Error

Hi Experts ,
I have successfully installed Crystal Report Integration addon on SAP B1 2007 (patch 0) . But as and when I try to connect or start this , an error gets displayed
" External Connection to the d/b failed . SAP Crystal addon may not function properly . Please rerun the account setup with superuser login. " .
Iam not able to understand and troubleshoot this error .
please help me in this regard and also provide me points of how this addon works and how do we integrate the crystal reports with this addon.
Thanks in advace.

Hi Pooja,
Browse through the Administration menu. There is a submenu on with you must setup the CrystalReports Integration Addon, and one of the definitions is the DB username and password.
Regards,
Vítor Vieira

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Crystal Reporter Integration addon 2.0.07 slow down

Hi Guru's,
When i upgraded to Crystal Report Viewer Add On to version 2.0.07, I encountered slow down accessing Crystal Reports Administration and generation of report. We also encountered lots of error. Is there any new Crystal Reporter Integration addon version?
Thanks....

Hi..
It might be of you have not installed Prerequisite .NET Framework 3.5 SP1 & Crystal Report Runtime Viewer.
Regards,
Bhavank

Crystal report 9 memory error.

we are using crystal report 9 with sybase power builder..... at some client locations we are experiencing the application crash due to memory while opening crystal reports.
the following errors were noticed
1.the instruction at "0x77124804" referenced memory at "0x001b3e60". the memory could not be read.
2.the instruction at "0x7c911daf" referenced memory at "0x00000000". the memory could not be read.
please guide us what is the issue.. do we need any hotfix or service pack for this.
regards

I assume you already tried to reinstall the application and I would recommend to do it one more time, but this time follow the process for so-called manual uninstall
1. Uninstall Crystal reports 9 using add remove programs
2. Save backup -up of the Registry
3. Remove the following registry key (be careful with the registry file):
HKEY_CURRENT_USER\Software\Business Objects\Suite 12.0\Crystal Reports
4. Reinstall Crystal Reports 9
As the next step I would check and disable Data Execution Prevention.
Go to: Start> Right-click My Computer" select Properties> Advanced tab > click Performance settings> Data Execution Prevention tab.
If DEP turned on for all programs, then add Crystal Reports (crw32.exe) to except list.
If DEP is not cause of problems, then I would suggest Process Monitor to locate the reason or at least try to locate it.
You can download Process Monitor utility from the following page:
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
The same page will tell you how to use it. I would suggest the following steps:
Close all unnecessary applications/processes
1. Open Crystal Reports
2. Start the Process Monitor, stop capturing events (Cntrl-E), clean the display (Cntrl-X), add the following filter (Cntrl-L) "Process Name is crw32.exe then include", click ok.
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Gracias...!!

Seagate Crystal Reports ActiveX Designer error '80043ac4'

Website slows down when users are running reports. Users start getting errors when running any crystal report. After sometime main page itself stops loading and only static html is visible. Following is one of the errors users see:
Seagate Crystal Reports ActiveX Designer error '80043ac4'
Invalid directory.
/opera_mort2/report/AlwaysRequiredSteps.asp, line 54
Other errors seen on reporting site at that time are
Active Server pages error 'ASP 0115'
Unexpected error
/opera_mort2/report/rpt_level.asp
A trappable error (C00000005) occurred in an external object. The script cannot continue running.
authentication and network errors.
Rebooting the Web Server temporarily fixes the issue however the error recurs again after a day or two. We are seeing this problem in both our PROD and DR server. There was no change done to either of these boxes recently.
Also at this pint IIS was crashing. Microsoft Support analyzed the crash dumps created from IIS and came up with the following:
"All the memory dumps captured showed the same DLL that was accessing corrupted memory. This same DLL would also be the one that had originally written to those addresses. The DLL was craxdrt.dll from Crystal Reports 8.0 ActiveX Designer, which was version 8.0.1.0 from 1/28/2000. This DLL should be updated to see if this issue has already been fixed. Other options are to recycle IIS more frequently and move to a new version of Crystal Reports."
Here is a detailed analysis from Microsoft Support:
The issue appears to be heap corruption. Normally these are difficult to troubleshoot, however, in this case every memory dump that I looked at had the same component involved.
start end module name
42b30000 4307f000 craxdrt (export symbols) craxdrt.dll
Loaded symbol image file: craxdrt.dll
Image path: C:\Program Files\Seagate Software\Report Designer Component\craxdrt.dll
Image name: craxdrt.dll
Timestamp: Fri Jan 28 15:16:46 2000 (3892235E)
CheckSum: 0055446A
ImageSize: 0054F000
File version: 8.0.0.371
Product version: 8.0.1.0
File flags: 22 (Mask 3F) Pre-release Special
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 1009.04b0
CompanyName: Seagate Software, Inc.
ProductName: Crystal Reports 8.0 ActiveX Designer.
InternalName: CRAXDRT
OriginalFilename: CRAXDRT.DLL
ProductVersion: 8.0.1.0
FileVersion: 8.0.0.371
PrivateBuild: 8.0.0.371
SpecialBuild: 8.0.0.371
FileDescription: Crystal Reports ActiveX Designer Runtime Support
LegalCopyright: Copyright (c) 1991-1999 Seagate Software, Inc. All rights reserved.
LegalTrademarks: Copyright (c) 1991-1999 Seagate Software, Inc. All rights reserved.
Comments: Crystal Reports for Visual Basic
This component is from the year 2000 and needs to be updated. I searched our old cases and found several where old version of this component caused the same heap corruption.
Please help as this is a production issue. Please let me know if you need any more information.
thanks and regards
sudatta soman

Something must have changed. Were any patches or auto updates done to the OS?
CR 8.0 has been out of the support cycle for some time now.
As Microsoft suggested please log in and download the patches for CR 8.0 from:
https://www.sdn.sap.com/irj/sdn/businessobjects-support
If that does not resolve the issue the only option will be to schedule sn IIS restart each night.

Crystal Reports: Print Engine Error when exporting a report

We recently upgraded from Crystal Reports 2008 to BusinessObjects Edge Series X3.1. When exporting a report to an excel data-only format we get "Crystal Reports: Print Engine Error". All other formats work fine. Any help is highly appreciated.
Thanks,
Jaseem

Anyone?

Crystal Reports version 10 error when displaying report

Hello: New member here, been lurking around for a while. A lot of good information here.
I do hope this is the right place to ask this first question. I have a customer that has a Crystal Reports 10 installation and cannot display reports since he upgraded from Crystal report 8 to Crystal reports 10
The error he gets is pop message:
CRAXDT error Occurred on Server Error Number: -2147221005 Error description: 006ASP 0177Server
CreateObject Failed~800401f3
Connection to the database is good we checked with query using SQL.
Let me know what you think I should check next.
I appreciate it.
Thanks
Damon

1212487 - Error: "CRAXDRT Error Occured on Server. Error Number:-2147221005"
Symptom
A report is called through the Active Server Pages (ASP) Report Server to be displayed in the Report Viewer for ActiveX. However, the report is displayed with blank pages and when the viewer is switched to the Report Viewer for HTML the following error is displayed:
"CRAXDRT Error Occurred on Server. Error Number:-2147221005 Error Description: 006ASP 0177 Server.CreateObject Failed~Invalid Class String"
The same ASP application returns the report correctly when it is called from a client computer with the full version of Crystal Report 8 Developer Edition installed.
Resolution
It was found that the file, Emfgen.dll, was not installed and registered on the web server computer during the installation of the Crystal Reports ASP Reports Server. The report could be displayed correctly on the client computer, without Crystal Reports Developer Edition installed, after this file had been installed on the web server computer.
For more information on installing the Crystal Reports web components please search for and download Scr8_WebManualInstall.zip from our website at:

Crystal report add-on error

Dear all,
When we login to SAP client, we got an error message
Action failed. Login failed for user 'sa'
External Connection to the database failed...
Do we have to have ODBC connection setup by 'Connect to SQL Server to obtain...'?
When we use 'with integrated windows authentication', the ODBC connection is good. And we can login to SAP but cannot use Crystal report.
Thanks.
Regards,
Yuka
Edited by: Jie Jin on Oct 22, 2009 2:27 AM

Hi All.
I'm having the exact same problem. We have about 15 client pc's and all but one is working fine. They are all running Vista Business with Business One 2007 SP01 PL05 and are all brand new systems.
This one is giving an error when Business One starts saying 'Login failed for user 'sa'. Then another popup box stating: "External Connection to the database failed. SAP Crystal addon may not function properly. Please re-run the account setup with super user login."
If I then re-run the account setup and enter the 'sa' password I get an error: "Action Failed".
I've tried making sure that I enter the password one character at a time and moving to the last character before entering the next. I've also tried pasting in the password. All gives the same error.
I've not been able to find anything on this pc that is different from the others.
Any ideas please?
Best wishes.
Edu

Crystal Reports Add-on error on workstations

I have Crystal Reports 2008 installed with Business One, but I can only get the reports to run if I'm working on the server. At any other workstation, I get a Microsoft .Net Framework error when I try to run a Crystal Report from SAPB1. I followed the instructions that came with the CR download, and can start the add-on from within SAPB1. The links to Crystal Reports show up in the B1 main menu, and I can get into all the administration settings. I've tried re-installing the .Net framework, but I still get the error.
****Exception Text **************
CrystalDecisions.Shared.CrystalReportsException: Load report failed. ---> System.Runtime.InteropServices.COMException (0x80004005): The device is not ready. at CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options)
at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options)
at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
--- End of inner exception stack trace ---
at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob)
at CrystalDecisions.CrystalReports.Engine.ReportDocument.EnsureLoadReport()
at CrystalDecisions.CrystalReports.Engine.ReportDocument.get_Database()
at SAP_CR.MyForms.frmReportViewer.ConfigureCrystalReports()
at SAP_CR.MyForms.frmReportViewer.frmReportViewer_Load(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
SAP_CR
Assembly Version: 2.0.0.6
Win32 Version: 2.0.0.6
CodeBase: file:///C:/Program%20Files/SAP/SAP%20Business%20One/AddOns/SAP_CR/SAP_CR.exe
Interop.SAPbouiCOM
Assembly Version: 8.0.0.0
Win32 Version: 8.0.0.0
CodeBase: file:///C:/Program%20Files/SAP/SAP%20Business%20One/AddOns/SAP_CR/Interop.SAPbouiCOM.DLL
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
CustomMarshalers
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/CustomMarshalers/2.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll
Interop.CR_Crypto
Assembly Version: 6.0.0.0
Win32 Version: 6.0.0.0
CodeBase: file:///C:/Program%20Files/SAP/SAP%20Business%20One/AddOns/SAP_CR/Interop.CR_Crypto.DLL
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
System.Transactions
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
System.EnterpriseServices
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.EnterpriseServices/2.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
CrystalDecisions.Windows.Forms
Assembly Version: 12.0.2000.0
Win32 Version: 12.0.2000.683
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.Windows.Forms/12.0.2000.0__692fbea5521e1304/CrystalDecisions.Windows.Forms.dll
CrystalDecisions.Shared
Assembly Version: 12.0.2000.0
Win32 Version: 12.0.2000.683
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.Shared/12.0.2000.0__692fbea5521e1304/CrystalDecisions.Shared.dll
CrystalDecisions.ReportSource
Assembly Version: 12.0.2000.0
Win32 Version: 12.0.2000.683
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.ReportSource/12.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportSource.dll
CrystalDecisions.CrystalReports.Engine
Assembly Version: 12.0.2000.0
Win32 Version: 12.0.2000.683
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.CrystalReports.Engine/12.0.2000.0__692fbea5521e1304/CrystalDecisions.CrystalReports.Engine.dll
System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
CrystalDecisions.ReportAppServer.CommLayer
Assembly Version: 12.0.1100.0
Win32 Version: 12.0.1100.683
CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.CommLayer/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.CommLayer.dll
CrystalDecisions.ReportAppServer.ClientDoc
Assembly Version: 12.0.1100.0
Win32 Version: 12.0.1100.683
CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.ClientDoc/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.ClientDoc.dll
CrystalDecisions.ReportAppServer.DataSetConversion
Assembly Version: 12.0.2000.0
Win32 Version: 12.0.2000.683
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.ReportAppServer.DataSetConversion/12.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.DataSetConversion.dll
CrystalDecisions.ReportAppServer.DataDefModel
Assembly Version: 12.0.1100.0
Win32 Version: 12.0.1100.683
CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.DataDefModel/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.DataDefModel.dll
CrystalDecisions.ReportAppServer.Controllers
Assembly Version: 12.0.1100.0
Win32 Version: 12.0.1100.683
CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.Controllers/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.Controllers.dll
CrystalDecisions.ReportAppServer.CubeDefModel
Assembly Version: 12.0.1100.0
Win32 Version: 12.0.1100.683
CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.CubeDefModel/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.CubeDefModel.dll
CrystalDecisions.ReportAppServer.ReportDefModel
Assembly Version: 12.0.1100.0
Win32 Version: 12.0.1100.683
CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.ReportDefModel/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.ReportDefModel.dll
BusinessObjects.Licensing.KeycodeDecoder
Assembly Version: 12.0.1100.0
Win32 Version: 12.0.0.683
CodeBase: file:///C:/WINDOWS/assembly/GAC/BusinessObjects.Licensing.KeycodeDecoder/12.0.1100.0__692fbea5521e1304/BusinessObjects.Licensing.KeycodeDecoder.dll

Bump? This error is still a problem for many users... what is the fix??? It seems that when SP3 was downloaded recently, dot net was broken. I cannot even run from the server.
Exception Text **************
CrystalDecisions.Shared.CrystalReportsException: Load report failed. ---> System.Runtime.InteropServices.COMException (0x80004005): The system cannot find the path specified.
   at CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options)
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options)
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
   --- End of inner exception stack trace ---
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob)
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.EnsureLoadReport()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.get_Database()
   at SAP_CR.MyForms.frmReportViewer.ConfigureCrystalReports()
   at SAP_CR.MyForms.frmReportViewer.frmReportViewer_Load(Object sender, EventArgs e)
   at System.Windows.Forms.Form.OnLoad(EventArgs e)
   at System.Windows.Forms.Form.OnCreateControl()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WmShowWindow(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3082 (QFE.050727-3000)
    CodeBase: file:///c:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
SAP_CR
    Assembly Version: 2.0.0.6
    Win32 Version: 2.0.0.6
    CodeBase: file:///C:/Program%20Files/SAP/SAP%20Business%20One/AddOns/SAP_CR/SAP_CR.exe
Interop.SAPbouiCOM
    Assembly Version: 8.0.0.0
    Win32 Version: 8.0.0.0
    CodeBase: file:///C:/Program%20Files/SAP/SAP%20Business%20One/AddOns/SAP_CR/Interop.SAPbouiCOM.DLL
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
CustomMarshalers
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/CustomMarshalers/2.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll
Interop.CR_Crypto
    Assembly Version: 6.0.0.0
    Win32 Version: 6.0.0.0
    CodeBase: file:///C:/Program%20Files/SAP/SAP%20Business%20One/AddOns/SAP_CR/Interop.CR_Crypto.DLL
System.Data
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3082 (QFE.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
System.Transactions
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
System.EnterpriseServices
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.EnterpriseServices/2.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
CrystalDecisions.Windows.Forms
    Assembly Version: 12.0.2000.0
    Win32 Version: 12.0.2000.683
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.Windows.Forms/12.0.2000.0__692fbea5521e1304/CrystalDecisions.Windows.Forms.dll
CrystalDecisions.Shared
    Assembly Version: 12.0.2000.0
    Win32 Version: 12.0.2000.683
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.Shared/12.0.2000.0__692fbea5521e1304/CrystalDecisions.Shared.dll
CrystalDecisions.ReportSource
    Assembly Version: 12.0.2000.0
    Win32 Version: 12.0.2000.683
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.ReportSource/12.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportSource.dll
CrystalDecisions.CrystalReports.Engine
    Assembly Version: 12.0.2000.0
    Win32 Version: 12.0.2000.683
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.CrystalReports.Engine/12.0.2000.0__692fbea5521e1304/CrystalDecisions.CrystalReports.Engine.dll
System.Web
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3082 (QFE.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
CrystalDecisions.ReportAppServer.CommLayer
    Assembly Version: 12.0.1100.0
    Win32 Version: 12.0.1100.683
    CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.CommLayer/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.CommLayer.dll
CrystalDecisions.ReportAppServer.ClientDoc
    Assembly Version: 12.0.1100.0
    Win32 Version: 12.0.1100.683
    CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.ClientDoc/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.ClientDoc.dll
CrystalDecisions.ReportAppServer.DataSetConversion
    Assembly Version: 12.0.2000.0
    Win32 Version: 12.0.2000.683
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.ReportAppServer.DataSetConversion/12.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.DataSetConversion.dll
CrystalDecisions.ReportAppServer.DataDefModel
    Assembly Version: 12.0.1100.0
    Win32 Version: 12.0.1100.683
    CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.DataDefModel/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.DataDefModel.dll
CrystalDecisions.ReportAppServer.Controllers
    Assembly Version: 12.0.1100.0
    Win32 Version: 12.0.1100.683
    CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.Controllers/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.Controllers.dll
CrystalDecisions.ReportAppServer.CubeDefModel
    Assembly Version: 12.0.1100.0
    Win32 Version: 12.0.1100.683
    CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.CubeDefModel/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.CubeDefModel.dll
CrystalDecisions.ReportAppServer.ReportDefModel
    Assembly Version: 12.0.1100.0
    Win32 Version: 12.0.1100.683
    CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.ReportDefModel/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.ReportDefModel.dll
BusinessObjects.Licensing.KeycodeDecoder
    Assembly Version: 12.0.1100.0
    Win32 Version: 12.0.0.683
    CodeBase: file:///C:/WINDOWS/assembly/GAC/BusinessObjects.Licensing.KeycodeDecoder/12.0.1100.0__692fbea5521e1304/BusinessObjects.Licensing.KeycodeDecoder.dll

Crystal Report and Log4net error 1.2.10

Hi at all,
I have problem on Crystal Report and log4net.
It happens when I deploy the Web applications on the server.
I'm using Visual studio 2013 update 2, and I'm using log4net 2.0.3 (1.2.13) and I'm using CRforVS2013_13_0_10, the last.
When I deploy my application on the target machine, where I have also installed the runtime 64 bit for Crystal Report, I found this error:
ERROR 2014-07-31 16:26:42,721 1528053ms 8Euro                  - IP:192.168.0.38    - HOST:192.168.0.38 DumpWebRequest                           - ERROR: Exception of type 'System.Web.HttpUnhandledException' was thrown.
Exception StackTrace:   at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context)
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at ASP.pages_reportviewer_aspx.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
ERROR: The type initializer for 'CrystalDecisions.CrystalReports.Engine.ReportDocument' threw an exception.
ERROR: Could not load file or assembly 'log4net, Version=1.2.13.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
Exception StackTrace:   at CrystalDecisions.Shared.SharedUtils..cctor()
ERROR: Could not load file or assembly 'log4net, Version=1.2.10.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
Not able to extract code, error:Value cannot be null.
Parameter name: source
Exception StackTrace:
On my local Visual studio it works, works fine.
But when I'm deploying on Server, 2008 win 64 bit, I found this error.
I've tried everything, I've installed also the runtime 64 bit on the target/server machine.
The problem is that the log4net is not registered in the windows\assembly directory on the target server ? Do I have to use the Gac util to register the log4net dll assembly ?
Please help me, It one day that I'm facing this error, but I'm not able to solve.
Regards
Vittorio

Hi Vittorio
Please enter the search string 'log4net crystal net' into the search box in the top right corner. When the results come up, click on the Support Notes link. That will filter for the KBAs that you want to have a look at.
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Linux - Oracle - Crystal Report Server XI : Error in File Report1: Failed to load database information.

I am using Crystal Reports Server XI on Linux Server with Oracle Server 10g.
I did install Oracle Client on Report Server and config Oracle SID in tnsnames.ora also. It works well with tnsping command. Then, I published a report which was created in Crystal Reports developer on this server.
When I preview the report on Report Server. I got the following error message:
Error in File Report1: Failed to load database information.
Try to fix the problem I ran web Central Management Console -> Objects ->Report1->Process -> Database and set there the following parameters:
Database driver: Oracle
Server: servers_host_name
Database: (tried both ORACLE_SID and tns_name)
User: oracle_user_name
Password: oracle_pw
It still got the same problem.
I will appreciate any help.
Tham.

I was having a similar problem in Crystal Reports Server 2008 v1, and had to install the full client to resolve it, which I didn't like. I poked around some, and was able to get the Instant Client working with a few minor changes. Note that I tried it only with the 32-bit Instant Client even though I was on a 64-bit system because that was what SAP recommended when I talked to them.
The changes I had to do was initialize the Oracle environment variables (the instant client doesn't have a script to do this for you) and to create a soft-link which is included in the full client, but not in the instant client.
To setup the environment variables I created a file called env.sh and put it in /opt/crystal/bobje/setup/oracle/, where /opt/crystal was my install path. This ensured that it got called by the /opt/crystal/bobje/setup/env.sh script which runs as part of the System init scripts to initialize the environment. The following is what I put in my file (again for the 32-bit 11g R2 instant client):
     export ORACLE_SID=summitdb
     export ORACLE_HOME='/usr/lib/oracle/11.2/client'
     export ORACLE_BASE='/usr/lib/oracle/'
     export TNS_ADMIN='/usr/lib/oracle/11.2/client/network/admin'
     export PATH="$:/usr/lib/oracle/11.2/client/bin"
     export LD_LIBRARY_PATH="$$/usr/lib/oracle/11.2/client/lib"
After that, I created the missing soft link using this command:
     ln -s "$/lib/libclntsh.so.11.1" "$/lib/libclntsh.so.10.1"
Once I had done those two things, and restarted the service using the /etc/init.d script, it worked fine.

Crystal Reports 2008-Vista-ERROR-crw32.exe Entry Point Not Found in dll

Hi Experts,
I just installed the Crystal Reports 2008 (with SP0) on my Vista (Home) machine. When I try to start the CR 2008, I am getting the below error message:
Error Title: crw32.exe - Entry Point Not Found
Error Message: The procedure entry point ?PrintLegend@CMapXLegend@CSLib300@@QAEXJJJJJ@Z could not be located in the dynamic link library cslibu-3-0.dll
Here are the things I tried to resolve the above problem:
1) Uninstall and Reinstall the CR 2008. - No change.
2) I configured the DEP to accept Crystal Reports (Performance - Advanced - DEP allow).
None of these seem fix the problem.
Can you please help me kick start the Crystal Reports 2008?
Thanks,
Arun

Please try with this:
Run a command prompt as administrator. From the start menu, select "All Programs", then "Accessories" and right-click on the "Command Prompt" shortcut and choose "Run As Administrator". From here you can use the following command to disable Data Execution Prevention (DEP) with the following command:
bcdedit.exe /set nx AlwaysOff
Keeping your command prompt open, run your setup or other process being stopped by DEP. Then, to turn it back on again, do the same and run the following:
bcdedit.exe /set nx AlwaysOn
Regards,
Shweta

Publishing Crystal Reports for Enterprise error

When I try to publish a Crystal Reports for Enterprise report, using Publication options, in order to send it by email to three of my users, it shows the following error:
2014-07-03 10:20:32,390 ERROR [PublishingService:HandlerPool-1] BusinessObjects_PublicationAdminErrorLog_Instance_16070 - [Publication ID # 16070] - Scheduling document job "Users - with Logon Events" (ID: 16,077) failed: Exception in formula '{@Record_Selection}' at 'and (
({Auditing.Events\User Name} = "Larry") or ({Auditing.Events\User Name} = "Curly") or ({Auditing.Events\User Name} = "Moe")
The remaining text does not appear to be part of the formula. (CRS 300003) (FBE60502)
[3 recipients processed.]
It is weird because the report is one of those that are by default used for Auditing and it runs perfectly when I run it manually or by Schedule. The problem is when I include it in a Publication, so it can be filtered automatically based on the list of users.
I tried with another of those reports that come with Auditing, and it has the same problem. Is it a bug? Are you able to replicate this error in your environment? I'm using Crystal Reports 2013 sp3.

Hi Abhilash,
I am able to open and edit other reports on the server without problem. I believe that they are the same version and pack. Here are my versions:
CR for Enterprise Version 14.1.3.1257, Build 2013 Support Pack 3.
SAP BusinessObjects BI Platform 4.1 Support Pack 3, Version 14.1.3.1257
When CRE displays an error like this, is there further information in a log or recorded anywhere else? How does one go about finding details?

Crystal Reports and Java error

Hi all, I'm trying to run a Crystal Reports report from my web application, but is happening a problem and I check all my code, CR installation, windows folder access rights but I didn't find any problem. Anyone can help me.... please!!!!!!
The error message, in java console is:
java.io.FileNotFoundException: http://localhost/viewer9/javaviewer/ReportViewer.jar
     at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
     at sun.plugin.net.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
     at sun.plugin.net.protocol.http.HttpUtils.followRedirects(Unknown Source)
     at sun.plugin.cache.CachedJarLoader.isUpToDate(Unknown Source)
     at sun.plugin.cache.CachedJarLoader.loadFromCache(Unknown Source)
     at sun.plugin.cache.CachedJarLoader.load(Unknown Source)
     at sun.plugin.cache.JarCache.get(Unknown Source)
     at sun.plugin.net.protocol.jar.CachedJarURLConnection.connect(Unknown Source)
     at sun.plugin.net.protocol.jar.CachedJarURLConnection.getJarFile(Unknown Source)
     at sun.misc.URLClassPath$JarLoader.getJarFile(Unknown Source)
     at sun.misc.URLClassPath$JarLoader.<init>(Unknown Source)
     at sun.misc.URLClassPath$3.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     at sun.misc.URLClassPath.getLoader(Unknown Source)
     at sun.misc.URLClassPath.getLoader(Unknown Source)
     at sun.misc.URLClassPath.getResource(Unknown Source)
     at java.net.URLClassLoader$1.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     at java.net.URLClassLoader.findClass(Unknown Source)
     at sun.applet.AppletClassLoader.findClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.applet.AppletClassLoader.loadClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.applet.AppletClassLoader.loadCode(Unknown Source)
     at sun.applet.AppletPanel.createApplet(Unknown Source)
     at sun.plugin.AppletViewer.createApplet(Unknown Source)
     at sun.applet.AppletPanel.runLoader(Unknown Source)
     at sun.applet.AppletPanel.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
load: class com.crystaldecisions.ReportViewer.ReportViewer not found.
java.lang.ClassNotFoundException: com.crystaldecisions.ReportViewer.ReportViewer
     at sun.applet.AppletClassLoader.findClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.applet.AppletClassLoader.loadClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.applet.AppletClassLoader.loadCode(Unknown Source)
     at sun.applet.AppletPanel.createApplet(Unknown Source)
     at sun.plugin.AppletViewer.createApplet(Unknown Source)
     at sun.applet.AppletPanel.runLoader(Unknown Source)
     at sun.applet.AppletPanel.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: open HTTP connection failed.
     at sun.applet.AppletClassLoader.getBytes(Unknown Source)
     at sun.applet.AppletClassLoader.access$100(Unknown Source)
     at sun.applet.AppletClassLoader$1.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     ... 10 more
Cheers,
Zilmar
Message was edited by:
Zilmar

I don't know anything about Crystal Reports whatsoever, and I couldn't care less frankly. There has been an excess of postings on these forums about this product, whatever it may be.
If Crystal Reports isn't relevant to the problem why was it mentioned? In the title?
And in any case why was it posted in a forum entitled 'Reflections & Reference Objects'?
And your suggestion that it's up to me to do the research is fallacious and indeed ludicrous.
And the error message 'java.io.FileNotFoundException: http://localhost/viewer9/javaviewer/ReportViewer.jar' is entirely self-explanatory.
And it strongly appears to have something to do with the deployment of Crystal Reports.
None of which is a Reflections & Reference Objects problem, or a Java problem, or Sun's problem.

Crystal Report Viewer Control error

Please Help, I have a web application developed in .net 2005 which is using crystal reports developer product version 10.0.0.533.
This web application with crystal is working fine on my local machine with OS windows xp, but on the windows server 2003 the application web form is running into "couldnot load file or assembly 'CrystalDecision.VSDesigner, Version=10.0.0.3300' or one of its dependencies"
I have compared the assembly information of my local machine with that of the server and could not see the crystaldecision.vsdesigner version 10.0.0.3300 on the server 2003. I have uninstalled microsoft .net 2005 and crystal reports and installed crystal first and visual studio .net 2005 next and vice versa but still could not see that particular assembly available in the windows 2003 server.
Please suggest as what to do for the assembly to be available on the server so crystal report viewer control can be created with out error. Thanks for any help.

Hello Sunitha,
Visual Studios 2005 ships with a bundled edition of Crystal Reports. This bundled edition is based on the v10 code stream, but it is not CR10. It's CR.NET for Visual Studios and it's v10.2. Crystal Reports 10.0 and the bundled CR.NET 10.2 for VS2005 are not interchangeable.
The stand alone version of Crystal Reports 10 is not expected to integrate correctly into VS2005. If you have CR10 Developer installed on your VS2005 machine you can force VS2005 to use the CR10.0 assemblies, but it is not supported.
You need to clean up your application so that it's referencing the 10.2 version assemblies and then deploy the 10.2 runtime files. You can visit the [Crystal Reports for Visual Studio .NET Runtime Distribution - Versions 9.1 to 12.0|https://www.sdn.sap.com/irj/scn/wiki?path=/display/bobj/crystalReportsruntimeforVisualStudio.NET] Wiki for a nice overview of the various versions of Crystal Reports, as well as a listing of the runtime files to match the version of Crystal Reports that is being used. For VS2005 and bundled CR.NET look at the "CR 10.2 (VS .NET 2005)" section of the Wiki.
Sincerely,
Dan Kelleher

Crystal Report ADO Connection Error

I have a Crystal Reports created against an MS SQL Server DB using an ADO Connection (crdb_ado.dll). I am using a hardcoded user ID and password for logging into SQL Server, everything works fine when I log from Crystal Reports client, I am able to connect to SQL Server and refresh the report.
When I publish to BOE and access from Infoview or CMC I get an error "[Failed to open the connection.
xxxx report Details: [Database Vendor Code: 17 ]]". I use the same account for SQL server under database config for Crystal report within CMC.
Please see release info below:
BOE XI 3.1 FP 3.1 (Windows 2008 server)
Crystal Reports 2008 FP 3.1
I have checked the ADO dll version, size etc. on both client and BOE XI server and it looks the same.
Are there any additional configuration required for this connection to work from BOE XI?
I enabled log on BOE side and could not get anymore information other than the above message. We also tried with the SQL Server SA account to make sure this is not an access issue.
Thanks.

Hi Don,
Please see answers below:
>
> What happens if you set the logon over ride properties for each instance?
>
I select the option "Use same database logon as when report is run" and get the error mentioned in the first message.
> Also need to know what version of SQL Server you are using and if you are using the Native Client or the OLE DB for SQL Server driver?
>
We are using SQL Server 2008. I have tried with the OLEDB for SQL driver and with the Native client. In both the cases I am getting the same error. I also tried to change the OLEDB.sbo file as mentioned in note 1204488.
Thanks.

Crystal Report Interation Addon Error

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