Crystal Report menu-item not visible on SAP menu of client

SAP 2007A SP:00 PL:38
Crystal Report 2008 (on start menu)
Crystal Report 2.0.0.6
1. Installed CR 2008 on server and it runs fine both from Start menu and from within SAP menu. SAP also shows Crystal Reports menu item and Crystal Admin.
2. Installed Crystal Report on one of the clients and it works fine in same way.
3. On 2nd client, SAP Crystal Runtime installed as follows: SAPCrystalSetup.exe run first, then DotNetFramework3.5 run - it resulted in "Setup error". Then run the CRRuntime_12_0_mlb.exe without errors. Then installed CR designer, On this client, Crystal Reports 2008 opens fine from Start menu. However from within SAP, it does not show Crystal Reports Admin nor the Crystal Reports menu-item.
a) This user has "automatic" start of Crystal Reports 2.0.0.6 in Add-on Administration.
b) However, in Add-on Manager, Crystal Report does not show at all.
c) In Add-Remove programs, I see that Microsoft .Net Framework 3.5 SP1 exists on the client.
d) OS is Microsoft XP.
How could I see Crystal Administration or 'Crystal Reports' menu-item from within SAP on this client?
Thanks, Ajay Audich

Hi,
1) On Add-Remove Programs on the client, I see the following:
Crystal Reports 2008 Runtime
Crystal Reports Basic 2008 for SAP Business One
Microsoft.NET Framework 1
Microsoft.NET Framework 2.0 Service Pack 2
Microsoft.NET Framework 3.0 Service Pack 2
Microsoft.NET Framework 3.5 SP1
SAP Business One Crystal Reports 2.0.0.6
2) The settings are:
Company Preferences for Crystal Reports for SAP Business One / Version 2.0.0.6/ Default Group Automatic/ Active Yes
User Preferences Tab-User RT-Preference is set to Default.
On server, 'Installed Add-ons' tab shows Crystal Status as 'Connected'
However, on the client, Add-on manager, both "Installed Add-ons" as well as "Pending Add-ons" tabs do not show Crystal Reports row at all.
3) The user RT on the client is a super-user.
Thanks.

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