Crystal Report Print report on different paper size (A4/Letter)

I develop the crystal report 2008 with VS.net 2008. The report runs on web.
when I preview or debug with VS on my local computer, the crystal report using A4 (8.3 * 11.7 in), Which is correct.
However, after I deploy the program to the server, and try view and print report through IE, the print out is actually using Letter size (8.5 * 11 in).
Both on my local computer and the server, the default printer is set to A4 size. And on the crystal report, in the printer setup, the paper size is A4 as well.
I try on firefox, and safari. No luck. Same as IE.
The crystal report need to print barcode, and the paper size must be A4, cuz the barcode page is designed and printed on A4 Avery Laser Barcode sheet.
I tried on my PC by using remote server data souce, the printing works perfectly in A4 size (8.3"*11.7").
And I don't know why same program after deploy to the server, then it using Letter size (8.5" * 11"), which the size I never set to.
So strange.
Thanks

A few ideas \ suggestions:
1) Make sure you are using FP 3.3 runtime:
https://smpdl.sap-ag.de/~sapidp/012002523100016807202010E/cr2008fp33_redist.zip
2) Try a simple win app - use saved data report (crystalreportviewer1.reportsource = <path to saved data report>). Does this print correctly?
3) What print mode are you using; PDF or ActiveX?
4) Try export to RPT and PDF from your web app. Does it export correctly?
Ludek
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Please find the below description.
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ERROR Message
CrystalDecisions.CrystalReports.Engine.InvalidArgumentException:
Invalid printer specified. ---> System.Runtime.InteropServices.COMException (0x80000201):
Invalid printer specified.
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   at CrystalDecisions.CrystalReports.Engine.PrintOptions.Copy(PrintOptions src)
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OK
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This question was solved.
View Solution.

Hi dawncheryl,
What printing application are you using?
Follow the steps in the documents below, and let me know what you find out?
Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing in Microsoft Word
Macintosh: Using the Paper Type/Quality Panel to Change Print Settings in Mac OS X 10.5 and 10.6
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

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PUBLIC SECTION .
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OK.
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Message was edited by: Barry Added two sentences to last paragraph.)

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This question was solved.
View Solution.

Hi RTKnu,
I would be happy to help you, but I will need to know which Printer you have. There are different version of the software and knowing what printer model you have will help me assist you more efficiently. How Do I Find My Model Number or Product Number?
Can you also please tell me which program you are printing from, and if this issue is occurring from all programs you try to print from?
I look forward to hearing back from you. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Crystal Report Print report on different paper size (A4/Letter)

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