Crystal Report (RDC) doesn't print correctly, after Printer change ?

There are problems with the page format and the color settings for the new printer !
It should be resolved with ADAPT01104291 FixPack3.8
Description: Crystal reports may not print properly after users change printers by using the SelectPrinter command from the Report Designer Component (RDC). The cause of the problem is that the incorrect DEVMODE structure size is allocated to the print job.
We are using CRXI_R2_SP5_Upgrade: ProductID=11.5.11.1470.2.26.Patch
but we still have the problems !

Hello Don, thank you for your extensive answer. The PCL printer of HP is not the trouble maker. The problem is obviously replicable with any other Printer Driver (Espon/Sharp/Kycocera a. s. o.) I only installed this PCL Printer Driver of course you mentioned it in your example before.
Okay, let's talk about the Devcap-Program and there Information about the paper source of a printer. Even in Visual Basic it's possible to get those Information by Win-API-Call's. Here they are:
PrinterID: , AusgabeName: , TreiberName: , Port: LPT1:, TrackDefault: , PaperSize:
Papier-Schächte:
Automatisch auswählen, Nr: 15
Automatische Druckeraus, Nr: 262
Schacht 1, Nr: 261
Schacht 2, Nr: 260
Schacht 3, Nr: 259
Schacht 4 (2000-Blatt), Nr: 258
Manueller Einzug (Schac, Nr: 257
Papier-Formate:
Letter, Nr: 1
Legal, Nr: 5
Statement, Nr: 6
Executive, Nr: 7
A3, Nr: 8
A4, Nr: 9
A5, Nr: 11
B4 (JIS), Nr: 12
B5 (JIS), Nr: 13
11x17, Nr: 17
Umschlag 10, Nr: 20
Umschlag DL, Nr: 27
Umschlag C5, Nr: 28
Umschlag B5, Nr: 34
Umschlag Monarch, Nr: 37
Jap. Doppelpostkarte gedreht, Nr: 82
12x18, Nr: 131
9x12, Nr: 132
C4, Nr: 133
Maximum 11,7 x 17,7, Nr: 134
and even set those Information for the RDC-Sturcture, so there is a solution for the setting of the paper size.
But there is not solution for the setting of the color nor the further page settings (Printing onesided or bothsided a.s.o.)
I can change the default windows printer settings but that has no effect on the RDC-Print ! So I think, there must be a solution by the Crystal-Report-Design-printing-DLL (craxdrt.dll) !
Greetings V. Hölscher

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