Crystal Report Server - InfoView question

Hi . I have a question on the Crystal Report Server. I want to send the output ( excel file ) from a crystal report in Infoview. I tried to click the 'Send To' button, but it only sends out the .rpt file. Please help...

Hi,
If you schedule the report you will have output file options for Excel, PDF, Word...
You should probably have an Export option on your viewer as well - Excel should appear in this. (You need to have permissions to see this)
Regards
Alan
PS: This should be posted to the BO General or Crystal Reports forums.

Similar Messages

Crystal Report Server Database question

Hi,
I am reading the installation guide for crystal report server. It said a database is required for CMS. It also mention about a database for auditing (optional). I was wondering if they share one database or I have to create one for each?
Thanks!

Crystal Reports Server does not support auditing, unfortunately some of the admin guides for BOE and CRS are the same and this gets mistaken many times. If you want auditing then you must buy Business Objects Enterprise and then the previous post is accurate.
Regards,
Tim

Crystal Reports Server XI error in Infoview

We have an old Windows 2000 server that was running Crystal Reports Server XI (not R2) and we recently reinstalled it on a Windows 2003 server and imported all the reports. All scheduled reports work find however in Infoview if we click View Latest Instance I get the following error:
"An error has occurred: File or assembly name CrystalDecisions.Enterprise.Desktop.Word, or one of its dependencies, was not found."
In the Application Event log on the server I get the following 3 errors at the same time.
"Failed to connect to server. Error: 0x80070005"
"Detection of product '{5A5C2A47-52AC-4715-9A6C-E4433B2DDDEF}', feature 'DotNETSDK' failed during request for component '{90C1F7A4-6DFD-4F1F-A5D2-923F04D9D77B}'"
"Detection of product '{5A5C2A47-52AC-4715-9A6C-E4433B2DDDEF}', feature 'DotNETSDK', component '{54EC1C27-1B41-4A53-8E89-8F8D13E78AB8}' failed. The resource '' does not exist."
it looks like a permissions issue. Has anyone seen this before?
Mike

Post Author: krishna.moorthi
CA Forum: General
Hi,
I am new in Crystal Report Server XI .
I am facing the problem to passing dyamic parameters and connection information to the report in the ASP.Net and C# environment.
can u give me the tips for dynamic passing parameters and connection to the report?
waiting for your reply.
thanks in advance

Crystal Reports Server XI , Infoview and Internet Explorer 7

Hi,
We have just upgraded to IE 7 and we are facing some problems in the Crystal Reports Viewer that is launched from Infoview when users run reports off of Crystal Reports Server XI.
- there is no horizontal scroll bar
- the print button on the CR Viewer does not work
- there is no busy/hourglass symbol to indicate the report is running
etc.
Has anyone experienced problems like this?
Any solutions or Service Packs or updates we can use?
thanks
-Jai

Hello Jai,
as you refer to Infoview I recommend to post this query to the [BusinessObjects Enterprise Administration|BI Platform; forum.
This forum is dedicated to topics related to administration and configuration of BusinessObjects Enterprise, BusinessObjects Edge, and Crystal Reports Server.
It is monitored by qualified technicians and you will get a faster response there.
Also, all BOE Administration queries remain in one place and thus can be easily searched in one place.
Best regards,
Falk

Crystal Reports Server XI Infoview Error Messages

Just upgraded to Crystal Reports Server XI Release 2. I can create reports and save them using the enterprise method. The reports run fine in Crystal reports but when I try to view a report using Infoview I get the following messages:
Unable to retrieve object.
Library not registered.
If I change viewers the first line will be different but the second line will be the same.
All the servers are running and permissions look good. I've searched the web and this forum and could not find an answer.
Thanks,
mx_forever

Jock,
That is understandable as I just saw a typo in the dll name. I think more importanly we should check on a few other items.
1. I am presuming the Infoview/CMC applications are running in IIS. Is that true? Do you jave the java version installed as well? If so, attempt to open the report(s) there.
2. Is IIS is involved, Is there a valid virtual directory for crystalreportviewers115?
I have never seen anything with "Line 6" before. It may be a reference to the web.config file that specifies the viewers etc.
Tony

Migrate from Crystal Report Server XI R2 to new Eclipse RAS SDK Question

Hi,
I am migrating Crystal Report Server XI R2 RAS SDK to Eclipse RAS SDK which seems to be quite easy.
I have the following old code which basicly programmaticly creates a Report from scratch adds a Table and then
populates the Report with a Pojo Collection.
 
Now before I would have : 
 
Table oTable = new Table(); 
oTable.setName("reportTable"); 
pbConnAttributes.putStringValue("QE_DatabaseType", "Java Beans Connectivity"); 
pbConnAttributes.putStringValue(PropertyBagHelper.CONNINFO_DATABASE_DLL, "crdb_javabeans.dll"); 
PropertyBag pbLogonProperties = new PropertyBag(); 
pbLogonProperties.putStringValue("Java Bean Classes", className); 
pbLogonProperties.putStringValue("SSOKEY", ""); 
pbConnAttributes.put("QE_LogonProperties", pbLogonProperties); 
pbConnAttributes.putBooleanValue(PropertyBagHelper.CONNINFO_SSO_ENABLED, false); 
oTable.getConnectionInfo().setKind(ConnectionInfoKind.CRQE); 
oTable.getConnectionInfo().setUserName(""); 
oTable.getConnectionInfo().setPassword(null); 
oTable.getConnectionInfo().setAttributes(pbConnAttributes); 
//following statement throws Exception 
doc.getDatabaseController().addTable(oTable, null); 
 
getDatabaseController().setDataSource(pojoCollection, pojoClass.class,"reportTable", "reportTable");
 
 
Now wenn using the c lient eclipse RAS SDK which pbConnAttributes should I use? 
No matter which ones I choose I get a Bad Driver Exception or Named Exception. 
Can anybody help?
Edited by: snake-john99 on Aug 11, 2010 10:35 AM
Edited by: snake-john99 on Aug 11, 2010 10:39 AM

Hi Mikael,
Since you're already on CR Server XI R2, you can use the Upgrade Management Tool to migrate all the content to CR Server 2013.
Anwers to your questions:
1) Yes, the Upgrade Management Tool does support this kind of migration
2) It does seem that the UMT allows you to move all report instances as well as the scheduled jobs over to the new server
3) I've always had issues with Business Views when using Import Wizard however I'm not sure whether they work well with the new UMT. In any case, I always prefer to export the LOVs and BVs from within the Business View Manager to a .xml file and then import them in the higher version of the Server, again, from within the Business View Manager.
-Abhilash

Crystal reports server 2008 VI questions

I aplogixze if I am asking many questions in the same thread. If so please let me know. and I'll create seperate threads.
Questions with Crystal reports server 2008 VI
1. In my current VS2005 web application with CR 2008 developer I have done the following :
a. When the user selects a report it prompts for the database that is needs to connect. User could select Test or Live database
b. I could hide the export button for each report
c. Add the same report twice to the same folder under diffrent report descriptions
Could I do the same with Crystal reports server 2008 VI?
2. I have added a report that connects to the SQL server and also I set up the required ODBC for the report on the server. I could run the report without any issue.
When I add the same report to another folder in CMC or add a new report that uses the same connection, and try to run it, I get the following error.
I did set location and verify database in Crystal designer many times and added the report into CMC, but still it gives me the error.
However the first report that I added still works fine. For some reports it shows the parameter screen and when I enter them and click OK it gives the same error. I checked the logon information and they are correct. Reports work fine in Crystal designer.
error message:
"The database logon information for this report is either incomplete or incorrect"

I assume that you have built your reports with the CR Designer 2008 V1. Try to open the affected report in the CR Designer and select Database->VErify database and save it back into the repository. Does it work?
Regards,
Stratos

Crystal Reports Server 2008 Infoview SSO

I finally have Crystal Reports Server 2008 configured and working for AD authentication with kerberos. Users can now log into Infoview fine. Now, I need to take the next step and advance the ball to get it working for SSO. We had this working on our Crystal Reports Server XI environment, but it sure has changed for 2008. Can anybody provide information and/or documentation on next steps to move from AD Authentication to AD SSO Authentication? What are best practices? What is most efficient?
Thanks,
Jeff

If you are configured for kerberos then you already have the CMS/SIA running under an AD service account correct?
If so [this doc |https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/002b818d-3db2-2b10-9895-c7b5fd4cbc71]will get vintela SSO working.
Regards,
Tim

Crystal Reports Server 2008 FP 4.1 Update did not update InfoView/Cmc ?

Hi all,
last year I installed a Crystal Reports Server 2008. After installation I had the following version numbers:
Server = 12.3.0
InfoView/Cmc = 12.1.0
Now I downloaded all packages of service pack 4 and fix pack 4.1 and tried to install them in following order:
Crystal Reports Server 2008 V1 Service Pack 4 for Server Components
Crystal Reports Server 2008 V1 Service Pack 4 for Client Components
Crystal Reports Server 2008 V1 Fix Pack 4.1 for Server Components
Crystal Reports Server 2008 V1 Fix Pack 4.1 for Client Components
The installation of the server components worked fine, however the installation of the client components failed with "Base version mismatch". Now I have these version numbers:
Server = 12.4.1
InfoView/Cmc = 12.1.0
Is that the intended behaviour? Is there no need to update InfoView/Cmc too? I know that InfoView did not work with IE 9 before the update, so I hoped to get an update of it.
Thanks for any info
Joern

Hi Joern,
Don't pay attention to the version that you get from infoview or CMC.
It never changes and will always remain 12.1.0
In order to know your BOE version, you can check it in
CMC > Settings
In the add/remove programs, it lists the version installed
You also have a tool which is software inventory tool which list the version installed.
For clients, if you go in the folder where the .exe is, if you right click on it and select properties then you will get the version number in the version tab
I hope this will help you
Regards,
Philippe

Crystal Report Server / Business objects XI R2 questions

Hello all,
If this isn't the place to post these questions please advise which forum is. Thank you in advance.
We are running XI R2 SP5 of Crystal Report server (11.5.11.1470). I have some general questions...and are fairly new to this version. Although I have been developing CR for many years.
There is plenty of discussions here about "Universes" in BO, but for my deployment I don't think this applies. Correct?
I have created list of values (LOV) using Business View Manager (11.5.11.1470) and would like to
1. give the user an ability to select an "ALL" option in the report.
2. If the LOV is large, it only returns a partial list.
Now i have search these forums and other and found discussions regarding the above but none seemed to relate to my version. Either I'm missing some component or just slow.
Any advice / help would be greatly appreciated.
Thank you.

>
Suresh Babu Aluri wrote:
> Hi,
>
> You can create All prompt in lovs of reuired object as
>
> do the following steps for all prompt creation.
>
> 1. Go to Object to which the lovs are mapped. -> select object -> properties -> advanced (not sure) -> edit lovs -> then a query panel will display and it will have query like
>
> select distinct(..........) from ......................
>
> change the above query to
>
> select distinct(..........) from ......................
> union
> select 'all' from dual -> dual is temporary table in oracle (you define a temporary table w.r.to database)
>
> 2. In designer go to the object on which prompt is defined.
> i.e.
>
> may be in selecor where clause you might defined prompt as
>
> .............. @prompt('Member Name')
>
> so change that to
>
> .................. .............. @prompt('..Member name')
> or
> 'all' in @prompt('Member name')
>
> 2. For your second requirement the max no lov values are changed in prm files. For that go to programs -> BO -> BO ii.5 or ur version -> dataaccess->win32_x86-> based on ur back end select required folder -> search in *.prm files to change the max no lovs.
>
> Cheers,
> Suresh Aluri.
Hi Suresh
Thank you for the detailed response. I tried your suggestions and neither works.
LOV issue:
Within the Business View manager, i right-click on the LOV object and click "Edit List of Values..." and i get a dialog box that only shows me Available fields, List of Value Fields used, description field, and Referenced objects. Along with buttons for Clear Instance & Refersh Status.
I have read similar posts to what you suggested but never get to the same place as described.
Please advise....
as for _Max Number LOV _
I have researched this as well and found the same suggestion you made. But the PRM file does not have that value, and the file contains all XML code
Now what???
Thanks
Mike

Problem logging into infoview crystal reports server X1

Hi, i'm trying to move our crystal server to another server but am running into issues.
Our server is Windows 2003 R2 SP2
we use Active directory authenication.
when logging into infoview the follow error appears.
An error has occurred: An unknown error has occurred.
http://ctcvicrs01/businessobjects/Enterprise11/InfoView/error.aspx?aspxerrorpath=/businessobjects/Enterprise11/InfoView/logon.aspx
Strange thing is if you clear the error part of the url
http://ctcvicrs01/businessobjects/Enterprise11/InfoView/
and hit refresh it logs you in fine.
any ideas?

Typical owners of Crystal Reports Server do not have access to the above mentioned Business Objects ESD (Electronic Software Delivery) site to download software/patches. These customers are usually small to mid market customers that have to purchase the product from our partners/resellers. Only actual customers that purchase directly from Business Objects get access to ESD. This is the reason why there was a special CR XIR2 Server SP2 patch that used to be available for download on the publicly available http://technicalsupport.businessobjects.com website. Unfortunately that site now redirects to the new SAP site. That all being said, I have also run in to the issue with searching the new SAP download site not returning any results for SP2. This was a few weeks ago, and I just figured they were not finished getting all the files categorized and available for download yet. I will follow up internally and see if I can get this issue resolved.
Stay tuned for more details.
Regards,
Jack

Question on Crystal Reports Server 2008 V1

Hi,
Some questions on V1:
1. Based on the blog /people/blair.wheadon/blog/2009/09/04/crystal-reports-server-2008-v1-now-available, it looks like CRS 2008 V1 should be available now, is this correct?
2. If so, will it be available as a free upgrade to CRS 2008 (V0)? Where can I download it?
3. I assume it will provide all the .NET API listed in http://www.sdn.sap.com/irj/boc/sdklibrary?
Thanks

Hi Sue,
I am not sure if it is available and I see according to Blair's blog that it should be.
You will want to call sales at 1-800-877-2340 opt 4 opt 1 and check with them.
They can answer your questions and let you know where to get it.
Jason

Crystal Reports Server XI - webpage look, code question

Hi!
I wanted to increase the height of the 1st row (ROWS=57) in the frame of the Central Management Console Login page and the Central Management Console page itself. This should be the top frame with the file "gradient.gif" as background.
URL:
http://[server]/businessobjects/enterprise115/admin/de/admin.cwr
Webpage Source Code part:
<FRAMESET id="initial_frameset" FRAMEBORDER="yes" ROWS="57,*">
<frame name="header_frame" scrolling=no src="/businessobjects/enterprise115/admin/de/admin.cwr?draw=header" MARGINHEIGHT=0 MARGINWIDTH=0 noresize>
<frame name="target_frame" src="/businessobjects/enterprise115/admin/de/admin.cwr?draw=logon" MARGINHEIGHT=0 MARGINWIDTH=0 noresize>
</frameset>
However I couldn't find the file that contains this "rows=57" information. Is this "height" calculated somewhere and can it be changed?
Can anyone help?
Edited by: Marco Schwaiger on Apr 9, 2009 9:31 AM

Hello Marco,
I recommend to post this query to the [.NET Development - BusinessObjects Enterprise forum|.NET SDK Application Development;.
This forum is dedicated to development and deployment of .Net applications that connect and interact with BusinessObjects Enterprise, BusinessObjects Edge, or Crystal Reports Server. This includes the development of applications using the BusinessObjects Enterprise, Report Application Server, Report Engine, and Web Services SDKs.
It is monitored by qualified technicians and you will get a faster response there.
Also, all BOE - .NET Development queries remain in one place and thus can be easily searched in one place.
Thank you,
Falk

Crystal Report Server Questions

We purchased CRSXIR2 from Business objects and have 1 yr maintenance.
I want to upgrade to Crystal Report Server 2008.
Where can I get the media for a 64bit version of Crystal Report Server 2008?
Can 32 bit clients using Crystal Reports 10 or 11 integrate with a 64 bit install of Crystal Report Server 2008?

Enterprise Soft Delivery.
You need a login though:
[https://businessobjects.subscribenet.com/control/bobj/login]
I believe it's a free upgrade with an ongoing service agreement (at least that's the case with BOE XI R2 to BOE XI 3.0)

Crystal Reports Server XI R2 - RAS service will not start

We had a copy of Crystal Reports Server XI R2 running on a Windows 2003 SBS Server and the database running on SQL Server 2000 on the same box. We were forced to upgrade this server Windows 2003 SBS Server 2003 R2 with SQL Server 2005. The upgrade worked fine however after the upgrade we could no longer open reports in infoview.
We soon realised that the RAS(Report Application Server) service was stopped however we could not start it.
We tried doing a full uninstall(deleting the directory and registry info) and reinstall several times on the same server pointing to the existing database and trying to create a new database in both MYSql and SQL Server but again the same problem. While our licensing agreement means we can only install it on one server we tried on another and again we had the same issue.
We see several errors in the event viewer of the server, these are:
-Unable to create the Corba OSCA factory and register it on the eBus (Source:BusinessObjects_crystalras)
-Failed to register with the CMS 'Server Name'. Please make sure the CMS is up and running. Attempting an automatic retry. (Source: We see this error show on a fair few of the service after stopping and firing up services, but they seem to disappear)
-An error occurred while creating a Page Server subprocess.(Source: BusinessObjects_pageserver)
If I try firing the crystalras executable just for interest sakes I get a "No valid license found for this product" error.
We thought it may have been a license issue caused by the upgrade but have been told that the license key still appears to be valid.
Any help is appreciated.

Hey did anyone ever answer your question, I have exactly the same problem 4 years later, sigh

Crystal Report Server - InfoView question

Similar Messages

Maybe you are looking for