Crystal report server2008 (XI R2): InfoView Request timeout error

HI
Crystal report server2008 (XI R2): InfoView Request timeout error
            Some reports which are taking more than 10 to 15 minutess while running through InfoView gives error as follows:
An error has occured: Request timed out.
This error appears within the crystal report server and when user tries to access through browser client desktop also. Sometimes it prompts the error as follows when users try to access through browsers from there desk i.e through proxy connection.
   The proxy server received an invalid response from an upstream server.
   The proxy serer could not handle the request POST/report/CrystalReports/Viewrpt.aspx.
    Reason: Error reading from remote server
The timeout setting of all web.config files under infoviewapp, infoviewappactions, platform services, crystal reports folders have been checked and the default timeout 20 minutes is changed to 30 minutes and IIS is restarted, but still users are getting request timeout error within 10 to 15 minutes while running a crystal report. Even admin user.
Regards,
Patrick Raths

Please post your query to the [Business Objects Enterprise Administration|BI Platform; forum. This forum is dedicated to development and deployment of .Net applications that connect and interact with BusinessObjects Enterprise, BusinessObjects Edge, or Crystal Reports Server. This includes the development of applications using the BusinessObjects Enterprise, Report Application Server, Report Engine, and Web Services SDKs.
BTW., if thi is an important issue, I'd recommend creating a phone case.
Ludek
Edited by: Ludek Uher on Aug 11, 2010 1:57 PM

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Crystal report server2008 (XI R2): CMC session timeout error

HI
Crystal report server2008 (XI R2): CMC session timeout error
Accessing folders, scheduling reporting or running reports are working fine with Central Management Console (CMC) within the Crystal report server or accessing CMC within VPN machine. But when CMC is accessed through browser from client desktop i.e through proxy URL, users are not able to access folder or personal folders to view any reports even admin user is not able to access folders. When users try to access folder or personal folders it gives session-timeout errors. Within less than a 1 or 2 minutes it is showing session timeout error. Appreciates any one help on this quickly.
Regards,
Patrick Raths

Please post your query to the [Business Objects Enterprise Administration|BI Platform; forum. This forum is dedicated to development and deployment of .Net applications that connect and interact with BusinessObjects Enterprise, BusinessObjects Edge, or Crystal Reports Server. This includes the development of applications using the BusinessObjects Enterprise, Report Application Server, Report Engine, and Web Services SDKs.
BTW., if thi is an important issue, I'd recommend creating a phone case.
Ludek
Edited by: Ludek Uher on Aug 11, 2010 1:58 PM

InfoView Request timeout error for Crystal report server2008 (XI R2):

HI
Crystal report server2008 (XI R2): InfoView Request timeout error
Some reports which are taking more than 10 to 15 minutess while running through InfoView gives error as follows:
An error has occured: Request timed out.
This error appears within the crystal report server and when user tries to access through browser client desktop also. Sometimes it prompts the error as follows when users try to access through browsers from there desk i.e through proxy connection.
The proxy server received an invalid response from an upstream server.
The proxy serer could not handle the request POST/report/CrystalReports/Viewrpt.aspx.
Reason: Error reading from remote server
The timeout setting of all web.config files under infoviewapp, infoviewappactions, platform services, crystal reports folders have been checked and the default timeout 20 minutes is changed to 30 minutes and IIS is restarted, but still users are getting request timeout error within 10 to 15 minutes while running a crystal report. Even admin user.
Regards,
Patrick Raths

Also try the below changes for IIS,
Right-click default website --> properties
Go to the Home Directory tab and click on Configuration
Change the Session Timeout to 30 minutes
Click OK
Right click the BOBJAppPool121 Application Pool --> Properties
Go to the performance tab and change the idle timeout to 30 --> Click OK
Right click the DefaultAppPool Application Pool --> Properties
Go to the performance tab and change the idle timeout to 30 --> Click OK
Restarted IIS
Thanks,
Hari

If image file not exist in image path crystal report not open and give me exception error problem

Hi guys my code below show pictures for all employees
code is working but i have proplem
if image not exist in path
crystal report not open and give me exception error image file not exist in path
although the employee no found in database but if image not exist in path when loop crystal report will not open
how to ignore image files not exist in path and open report this is actually what i need
my code below as following
DataTable dt = new DataTable();
string connString = "data source=192.168.1.105; initial catalog=hrdata;uid=sa; password=1234";
using (SqlConnection con = new SqlConnection(connString))
con.Open();
SqlCommand cmd = new SqlCommand("ViewEmployeeNoRall", con);
cmd.CommandType = CommandType.StoredProcedure;
SqlDataAdapter da = new SqlDataAdapter();
da.SelectCommand = cmd;
da.Fill(dt);
foreach (DataRow dr in dt.Rows)
FileStream fs = null;
fs = new FileStream("\\\\192.168.1.105\\Personal Pictures\\" + dr[0] + ".jpg", FileMode.Open);
BinaryReader br = new BinaryReader(fs);
byte[] imgbyte = new byte[fs.Length + 1];
imgbyte = br.ReadBytes(Convert.ToInt32((fs.Length)));
dr["Image"] = imgbyte;
fs.Dispose();
ReportDocument objRpt = new Reports.CrystalReportData2();
objRpt.SetDataSource(dt);
crystalReportViewer1.ReportSource = objRpt;
crystalReportViewer1.Refresh();
and exception error as below

First: I created a New Column ("Image") in a datatable of the dataset and change the DataType to System.Byte()
Second : Drag And drop this image Filed Where I want.
private void LoadReport()
frmCheckWeigher rpt = new frmCheckWeigher();
CryRe_DailyBatch report = new CryRe_DailyBatch();
DataSet1TableAdapters.DataTable_DailyBatch1TableAdapter ta = new CheckWeigherReportViewer.DataSet1TableAdapters.DataTable_DailyBatch1TableAdapter();
DataSet1.DataTable_DailyBatch1DataTable table = ta.GetData(clsLogs.strStartDate_rpt, clsLogs.strBatchno_Rpt, clsLogs.cmdeviceid); // Data from Database
DataTable dt = GetImageRow(table, "Footer.Jpg");
report.SetDataSource(dt);
crv1.ReportSource = report;
crv1.Refresh();
By this Function I merge My Image data into dataTable
private DataTable GetImageRow(DataTable dt, string ImageName)
try
FileStream fs;
BinaryReader br;
if (File.Exists(AppDomain.CurrentDomain.BaseDirectory + ImageName))
fs = new FileStream(AppDomain.CurrentDomain.BaseDirectory + ImageName, FileMode.Open);
else
// if photo does not exist show the nophoto.jpg file
fs = new FileStream(AppDomain.CurrentDomain.BaseDirectory + ImageName, FileMode.Open);
// initialise the binary reader from file streamobject
br = new BinaryReader(fs);
// define the byte array of filelength
byte[] imgbyte = new byte[fs.Length + 1];
// read the bytes from the binary reader
imgbyte = br.ReadBytes(Convert.ToInt32((fs.Length)));
dt.Rows[0]["Image"] = imgbyte;
br.Close();
// close the binary reader
fs.Close();
// close the file stream
catch (Exception ex)
// error handling
MessageBox.Show("Missing " + ImageName + "or nophoto.jpg in application folder");
return dt;
// Return Datatable After Image Row Insertion
Mark as answer or vote as helpful if you find it useful | Ammar Zaied [MCP]

Migrating from crystal report 8.5 to 10.0 giving error

migrating from crystal report 8.5 to 10.0 giving error
I am working in migrating my cr application to 10th ver from the existing 8.5 where we have to explicitly make a query in query builder and then attach it. I was using dsn in ms odbc for oracle driver to connect the DB. Now in 10.0 i have removed the query file created using 8.5 query builder and trying to write directly to command editor. the report as stand alone is working fine. but when i try to generate the pdf using my vb application then on .export option it is giving error as "Logon failed.
Details: 01S00:[Microsoft][ODBC driver for Oracle]Invalid connection string attribute". i think the problem might be with cddb_oracle.dll or crdb_oracle.dll file as i am using a evaluation version of crystal report 10. as input to dsn i am providing

migrating from crystal report 8.5 to 10.0 giving error
I am working in migrating my cr application to 10th ver from the existing 8.5 where we have to explicitly make a query in query builder and then attach it. I was using dsn in ms odbc for oracle driver to connect the DB. Now in 10.0 i have removed the query file created using 8.5 query builder and trying to write directly to command editor. the report as stand alone is working fine. but when i try to generate the pdf using my vb application then on .export option it is giving error as "Logon failed.
Details: 01S00:[Microsoft][ODBC driver for Oracle]Invalid connection string attribute". i think the problem might be with cddb_oracle.dll or crdb_oracle.dll file as i am using a evaluation version of crystal report 10. as input to dsn i am providing

Migrating from crystal report 8.5 to 10.0 giving error 01S00:error

migrating from crystal report 8.5 to 10.0 giving error
I am working in migrating my cr application to 10th ver from the existing 8.5 where we have to explicitly make a query in query builder and then attach it. I was using dsn in ms odbc for oracle driver to connect the DB. Now in 10.0 i have removed the query file created using 8.5 query builder and trying to write directly to command editor. the report as stand alone is working fine. but when i try to generate the pdf using my vb application then on .export option it is giving error as "Logon failed.
Details: 01S00:[Microsoft][ODBC driver for Oracle]Invalid connection string attribute". i think the problem might be with cddb_oracle.dll or crdb_oracle.dll file as i am using a evaluation version of crystal report 10. as input to dsn i am providing
1.dsn
2.usid
3.database
4.password
what else is missing . plz help.....

Well, you can migrate, you can not upgrade (semantics I suppose). E.g.; the RDC was deprecated in CR XI r1 and retired in CR 2008. Thus there is no way for you to upgrade to version 12 of the RDC as there is no such thing. So, from here, you have two options: migrate / port the app to .NET, or Java SDKs.
Re. RDC, see my blog here:
/people/ludek.uher/blog/2008/10/20/report-designer-component--past-present-future
For porting the app to .NET, see this article:
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/e0eb394f-931e-2b10-3b82-9413bfc3f457
Ludek

Crystal Report not opening in Infoview.

I have Crystal Report XIR2 designed and running fine in Designer.I uploaded the report into Invoview and earlier it used to run fine but not it is not opening up at all.I am using the servicecenter OBBC driver 6.1.1 to connect to SQL database.Also Busines Objects version is XIR2.It is working fine from crystal Designer but not opening from Infoview.Please advise if someone has faced the same issue...

Please post your query to the [Business Objects Enterprise Administration|BI Platform; forum

Open Crystal Report full screen at InfoView and hide navigation panel

Dear all,
In InfoView, how to globally set so that Crystal Report document will be opened as full screen and also hiding the navigation panel.
I know InfoView > Preference can open in full screen, but this must be done for each user. How to set it globally for all users?
And also to hide the navigation panel on the left hand side (parameters, group tree) that applies for all user (global)?
Thank you very much.
Kind regards,
aswin

Dear Martijn van Foeken,
Wow that's so advanced.
1. Do you have any information like what table and field in CMS database that we need to change in order to modify the BOE user preferences in InfoView?
2. For hiding the Navigation Panel in CR viewer, i was thinking if the setting might need to be done on the CR viewer. I tried changing the config file below:
D:\Program Files (x86)\Business Objects\Tomcat55\webapps\CrystalReports\crystalreportviewers\Web.config
In that config file there's a parameter below which i set to "true" but it doesn't work.

<add key="viewrpt.groupTreeHide" value="true"/>
Any idea?
Thank you very much Martijn and Merry Christmas.
Kind regards,
aswin

Crystal Reports - Saving and the transport request screen

Good morning BI people,
Has anyone had this annoyance?
You are creating a Crystal report(2008 v12.2.7.598) with connection to sap bi(7.01) and when you save, the transport request screen doesn't come up front of crystal reports, it is created behide the screen. so, you sit and look at the hour glass for 5 mins, move on to other things, and then you realize that the transport screen is behide the crystal reports screen. and, it is not like you can minimize the crystal screen. you have to minimize all your screens and then click on the crystal screen from you tool bar and then, the transport screen comes up.
anyone have a fix for this?
or am i alone....
thx,
Erik

Hi Brad
I'm not sure that Modules would show us anything in this case, so let's try a few other things:
1) Make sure you are using SP 1 for Crystal Reports Basic Runtime for Visual Studio:
Crystal Reports for VS 2005 and VS 2008 Updates & Runtime Downloads
2) Seeing as this works on dev, this may be some db inconsistency so enabling the report option "Verify on 1st Print" will be a good idea.
3) Double check the database client and make sure the same client is used on dev and deployed systems. Actually I take back my Modules negative as this is where it may prove useful. Once you have the Modules logs, look at who is loading the crpe32.dll, then look at that process and see the client dlls.
4) Check the printer driver; see if there are any updates. Try a different printer driver.
Ten subreports is not too bad, though not that good either as you are loading the report engine with at minimum 11 simultaneous reports (each subreport is considered to be a report). If a subreport is in a details section and the details section returns a 100 records, you are running 100 + 1 reports. This may lead to memory issues, which may lead to the error.
If I was a betting man, I'd put most of my money on the printer driver (based on your last addition to your post). What ever money I had left would go to some database issue (be it actual data or client related).
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
Follow us on Twitter

Crystal reports login prompt from Infoview

We recently installed a BOE XI 3.1 system. When I navigate to a crystal report in INFOVIEW and click it I am prompted for a login. By defautl we want to use WinAD for authentication but for this login the default is Enterprise. I change the authentication to WinAD, provide my user name and password and click Log On and the crystal report is displayed. Is there a *.xml or config file that controls this?

If you configure the login info via CMC you can select AD if the report was designed via AD (aka trusted connection)
If you want to have the users credentials submitted to the DB at viewtime then you must choose SSO in the CMC and configure SSO to the DB. [steps are located here in this doc|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/3097fb98-c63e-2b10-e7b8-fb7253566373] only kerberos will allow you to delegate user credentials to the DB.
Regards,
Tim

Crystal Report doesn't prompt for SAP credentials / errors out on refresh

2 Environments tested with same results:

BOE XI 3.1 SP2 & BOE XI 3.1 SP2 FP2.5 
SAP Intg Kit on mirrored SP/FP levels in each environment.

We've been successfully creating Crystal Reports against BEx queries in BW for months now as well as ECC master data. We've also built universes and have WebI reports actively working against similar BEx queries in the same. However, we're getting some curious behavior when we refresh the Crystal Reports against BEx queries in BW. Verified all necessary transports and authorizations have been provided for both authoring, as well as refreshing/viewing on demand, etc.

We've setup all the Crystal Reports we're testing to:

a) Use custom database logon information specified here. 
b) Specify a custom driver, leveraging the crdb_bwmdx driver 
c) Prompt the user for database login

We have not enabled SNC as of yet.

1) When we refresh a WebI report hitting a BEx query with security applied, it doesn't prompt for the credentials, but we confirmed through tracing on the SAP side that if the user hits a paramater it has access to, the data comes through and when we hit a paramater they do not have access to, we can clearly see SAP reject it and it spits out a logical error on the BO side in InfoView and in the WebI logs on the BO server.

2) When we refresh a Crystal Report hitting ECC data, we are prompted for the SAP credentials and everything works as expected

However:

3) When we refresh a Crystal Report hitting a BEx query in BW, we are not promtped for SAP credentials. We immediately get the "LOV" prompts. Now, if we use a test user in SAP that has NO SECURITY restrictions at all and open access to the query, the data comes through. However, as soon as any security is applied to the query level, even if it is SAP ALL, we cannot retrieve the data. Tracing is also strange, as we can see on the SAP side it buffer the selected paramaters, but unlike with the WebI reports, it never shows it reaching the point where it checks each paramater against what the role has access to. An error is then spit back. We run the same queries with the same users within SAP and get normal behavior. It's as though as soon as we apply security to the query the mdx driver doesn't like it. Dependant on the type of InfoView viewer we use, the errors we consistently get on the BO side are:

Interactive Viewer: "Error in File %reportname%: Encapsulating Page Failed" 
Java Viewer: "Error in File %reportname%: Database Connection Error"

Nothing glaring in the event logs on the BO servers or in the Crystal logs that I can see, however just because it isn't spitting a specific error in the crystal logs doesn't mean I'm not missing something because I don't know what to look for behavior wise. To reduce the liklihood that it has to do with the way the report was built, we've tried against the same query by building a report using standard methods, as well as the SAP Toolbar using a very plain jane report. Same behavior.

Thoughts?
Edited by: Jay Riddle on Mar 1, 2010 8:55 PM

Hi,
1) When we refresh a WebI report hitting a BEx query with security applied, it doesn't prompt for the credentials, but we confirmed through tracing on the SAP side that if the user hits a paramater it has access to, the data comes through and when we hit a paramater they do not have access to, we can clearly see SAP reject it and it spits out a logical error on the BO side in InfoView and in the WebI logs on the BO server.
>> Which authentication are you using to logon to InfoView ? Whats the configuration in the Universe Connection for Authentication ?
2) When we refresh a Crystal Report hitting ECC data, we are prompted for the SAP credentials and everything works as expected
>> The user is using which authentication ? and against which system does he log on ?
However:
3) When we refresh a Crystal Report hitting a BEx query in BW, we are not promtped for SAP credentials. We immediately get the "LOV" prompts. Now, if we use a test user in SAP that has NO SECURITY restrictions at all and open access to the query, the data comes through. However, as soon as any security is applied to the query level, even if it is SAP ALL, we cannot retrieve the data. Tracing is also strange, as we can see on the SAP side it buffer the selected paramaters, but unlike with the WebI reports, it never shows it reaching the point where it checks each paramater against what the role has access to. An error is then spit back. We run the same queries with the same users within SAP and get normal behavior. It's as though as soon as we apply security to the query the mdx driver doesn't like it. Dependant on the type of InfoView viewer we use, the errors we consistently get on the BO side are:
>> The user is using which authentication ? and against which system does he log on ?
>> You mentioned security restrictions and I assume we talk about BI authorizations in form of data level security. If so - does the BW query include the authorization variables ?
Ingo

Crystal Reports exception: "failed to load database information" error in file guid.rpt file

Please also see attachment (same info as below).
Background
This code works in windows XP (32 bit), using/complied VS2005 with no problems.
Please contact:
Hamid Deljoo at work 416-867-8977 (8am to 4pm EST)
Problem is:
We are migrating this code from XP to windows 7 (using win7 64bit for development to be deployed on win7 PCs 64bit).
When trying to display a crystal report (.rpt) an exception is raised.
Exception info is:
CrystalDecisions.CrystalReports.Engine.DataSourceException was unhandled by user code
Message=Failed to load database information.
Error in File wbstats {CC56070D-0873-4815-BAD5-0DA0FBAEDCB6}.rpt:
Failed to load database information.
Source=CrystalDecisions.ReportAppServer.DataSetConversion
StackTrace:
 at CrystalDecisions.ReportAppServer.ConvertDotNetToErom.ThrowDotNetException(Exception e)
 at CrystalDecisions.ReportSource.EromReportSourceBase.ExportToStream(ExportRequestContext reqContext)
 at CrystalDecisions.CrystalReports.Engine.FormatEngine.ExportToStream(ExportRequestContext reqContext)
 at CrystalDecisions.CrystalReports.Engine.FormatEngine.Export(ExportRequestContext reqContext)
 at CrystalDecisions.CrystalReports.Engine.ReportDocument.Export(ExportOptions options)
 at net.bmogc.cas.ui.ReportViewer.LoadStatsReport(String warmBodyCode) in c:\Projects\Juniper\CAS_.NET2.0_Win7_64bit\CASApplication\CASNet\ReportViewer.cs:line 739
 at net.bmogc.cas.ui.WarmBodyManage.Stats() in c:\Projects\Juniper\CAS_.NET2.0_Win7_64bit\CASApplication\CASNet\WarmBodyManage.cs:line 873
 at net.bmogc.cas.ui.WarmBodyManage.CASAuthgation_ToolStripItem_Click(Object sender, EventArgs e) in c:\Projects\Juniper\CAS_.NET2.0_Win7_64bit\CASApplication\CASNet\WarmBodyManage.cs:line 593
 at net.bmogc.cas.ui.CASAuthgation.<>c__DisplayClass15.<CreateToolStripItem>b__14(Object sender, EventArgs e) in c:\Projects\Juniper\CAS_.NET2.0_Win7_64bit\CASApplication\CASNet\Common\CASAuthgation.cs:line 1242
 at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
 at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
 at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
 at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
 at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
 at System.Windows.Forms.Control.WndProc(Message& m)
 at System.Windows.Forms.ToolStrip.WndProc(Message& m)
 at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
 at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
InnerException: System.Runtime.InteropServices.COMException
 Message=Failed to load database information.
Error in File wbstats {CC56070D-0873-4815-BAD5-0DA0FBAEDCB6}.rpt:
Failed to load database information.
 Source=""
 ErrorCode=-2147482931
 StackTrace:
 at CrystalDecisions.ReportAppServer.Controllers.ReportSourceClass.Export(ExportOptions pExportOptions, RequestContext pRequestContext)
 at CrystalDecisions.ReportSource.EromReportSourceBase.ExportToStream(ExportRequestContext reqContext)
 InnerException:
Background info is:
Vs2013 (update 3, latest version) is used.
Installed: Crystal Reports, Support Pack 10 (v. 13.0.10.1385), using 64 bit
VS2013 build settings.

What database are you using?
What database client?
How are you connecting to the database (ODBC, OLE DB, etc.)?
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
Follow us on Twitter

Crystal Report 2008 results "Password did not match error" in SQL Server Log

Hi,
I am trying to develop some crystal reports using Crystal Report 2008 SP4 to connect to SQL server 2008 through RDO (ODBC). My problem is that anytime Crystal Report is trying to establish a connection with SQL Server, first it tries to connect with the wrong password and results the following error message in SQL Server log:
Login failed for user 'peyman'. Reason: Password did not match that for the login provided. [CLIENT: 192.168.2.198]
The login name 'peyman' is the right one as I have quoted the same in setting up ODBC System DSN using "SQL Server Native Client 10". But somehow Crystal Report is taking its chance and trying to connect before prompting me for the password. After this error logged to SQL server side, I can see Crystal Report pops up the prompt to enter DSN password. After supplying password to this prompt, Crystal Report works fine and pulls the data and renders the report without having any more incorrect password error logged to SQL Server.
The attached file shows the step I am taking to regenerate the issue. I need this to be fixed as anytime uses any of these reports and tries to render it with crystal runtime engine the same error message raises in SQL Server side and logged in the log file.
Thanks,

Hi Peyman,
This is the way it should work, In CR designer when you open the report it does nothing. As soon as you hit the Refresh button then CR tries to use the connection saved with the report. It assumes what is saved with the report is a valid server and connection info. CR simply tries to verify the server is still active.
If you don't want it to fail in CRD then before opening any report Click the File, Log on Database option and connect. Now when refreshing reports it won't log the failed.
In the SDK it does the same thing, it assumes the Server info is the same and does try to connect to verify the Server does exist. It only takes a few milli-seconds to do this
To stop this from happening set the log on info first then it won't log the attempt to connect, it's checking to see if Trusted is allowed.
TIMESTAMP    THREAD_ID    FILENAME    LINE_NUMBER    LOGGED_DATA    LEVEL
2014-6-2 8:30:11.439    57320    .\QESession.cpp    444    Set Product View Locale: 4105    20
2014-6-2 8:30:11.439    57320    .\QESession.cpp    478    Set Preferred View Locale: 4105    20
2014-6-2 8:30:11.439    57320    .\QESession.cpp    500    Set Process Locale: 4105    20
2014-6-2 8:30:11.440    57320    .\qecommon.cpp    117    This property is currently in a read-only state and cannot be modified. File Name: ".\QEProperty.cpp". Line: 217    1
2014-6-2 8:30:11.967    57208    .\QESession.cpp    444    Set Product View Locale: 4105    20
2014-6-2 8:30:11.967    57208    .\QESession.cpp    478    Set Preferred View Locale: 4105    20
2014-6-2 8:30:11.967    57208    .\QESession.cpp    500    Set Process Locale: 4105    20
2014-6-2 8:30:11.968    57208    .\qecommon.cpp    117    This property is currently in a read-only state and cannot be modified. File Name: ".\QEProperty.cpp". Line: 217    1
2014-6-2 8:30:11.999    57208    .\QESession.cpp    444    Set Product View Locale: 1033    20
2014-6-2 8:30:12.4    57320    .\qecommon.cpp    117    This value is write-only. File Name: ".\QEProperty.cpp". Line: 145    1
2014-6-2 8:30:56.278    57208    .\odbcapi.cpp    301    Beginning COdbcapi::DriverConnect    20
2014-6-2 8:30:56.342    57208    .\odbcapi.cpp    335    Ending COdbcapi::DriverConnect    20
2014-6-2 8:30:56.342    57208    .\connect.cpp    2170    SQLDriverConnect succeeded: DSN = 192.168.13.172, User ID = sa, Password = ********    10
2014-6-2 8:30:56.348    57208    .\qecommon.cpp    117     File Name: ".\QEQueryInfo.cpp". Line: 826    1
2014-6-2 8:30:56.348    57208    .\qecommon.cpp    117     File Name: ".\QEQueryInfo.cpp". Line: 854    1
2014-6-2 8:30:56.348    57208    .\qecommon.cpp    117     File Name: ".\QEQueryInfo.cpp". Line: 826    1
2014-6-2 8:30:56.348    57208    .\qecommon.cpp    117     File Name: ".\QEQueryInfo.cpp". Line: 826    1
2014-6-2 8:30:56.348    57208    .\qecommon.cpp    117     File Name: ".\QEQueryInfo.cpp". Line: 854    1
2014-6-2 8:30:56.348    57208    .\qecommon.cpp    117     File Name: ".\QEQueryInfo.cpp". Line: 826    1
2014-6-2 8:30:56.348    57208    .\qecommon.cpp    117     File Name: ".\QEQueryInfo.cpp". Line: 854    1
2014-6-2 8:30:56.348    57208    .\qecommon.cpp    117     File Name: ".\QEQueryInfo.cpp". Line: 916    1
2014-6-2 8:30:56.348    57208    .\QERowset.cpp    1184    Beginning CQERowset::readFirstRecord    20
2014-6-2 8:30:56.348    57208    .\QERowset.cpp    2149    Beginning CQERowset::restart    20
2014-6-2 8:30:56.348    57208    .\QERowset.cpp    2370    Beginning CQERowset::execute    20
2014-6-2 8:30:56.353    57208    .\DbQueryBuilder.cpp    514    Query Targets: sqlncli10, ODBC3SQLServer    10
2014-6-2 8:30:56.353    57208    .\DbQueryBuilder.cpp    525    Successfully built query:    SELECT "Orders"."Customer ID", "Orders"."Employee ID"   FROM   "xtreme"."dbo"."Orders" "Orders"    10
2014-6-2 8:30:56.353    57208    .\odbcapi.cpp    875    Beginning COdbcapi::ExecDirect    20
2014-6-2 8:30:56.354    57208    .\odbcapi.cpp    884    Finishing COdbcapi::ExecDirect    20
2014-6-2 8:30:56.354    57208    .\rowset.cpp    220    SQLExecDirect succeeded: SELECT "Orders"."Customer ID", "Orders"."Employee ID" FROM   "xtreme"."dbo"."Orders" "Orders"    10
2014-6-2 8:30:56.354    57208    .\QERowset.cpp    2814    bindToField succeeded: Orders.Customer ID is using client buffer    10
2014-6-2 8:30:56.354    57208    .\QERowset.cpp    2814    bindToField succeeded: Orders.Employee ID is using client buffer    10
Notice it doesn't try to connect first if I set the log on info first using code.
So nothing we can do to stop SQL server from logging this info. Check with the DBA, possibly they can "filter" out the application attempts to connect or change your work flow in the app.
If you have a Preview Button to view the report then simply add your Database log on info prompt there if Connectioninfo.Trusted is not true:
mainSecureDB = rpt.Database.Tables[tableIndex].LogOnInfo.ConnectionInfo.IntegratedSecurity;
if mainSecureDB = false then prompt the user for log on info and set accordingly, if it is true the it should not fail when it connects.
This is simply a matter of changing your App work flow...
Thanks
Don

Crystal Reports 2011 cannot connect to Salesforce - Unexpected Error

I am unable to connect to salesforce from Cystal Reports 2011. I get a dialogue saying
Failed to Open the connection
Details:Unexpected Error
-I have increased the JVMMaxHeap in CRCONFIG.XML to 512000000
-I have appended the security token to the password
-I am not going through a proxy server
I am able to login successfully to the salesforce account using Crystal Reports 2008.
In order to narrow the issue down and exclude any issues related to custom objects on our corporate acount I created a clean , out of the box dev account on salesforce. Again I can connect to it with 2008 but not 2011 on whcih I get the same error
I can verify that a login succesfully occured in salesforce, the login in history shows the connections are being made.
In order to reproduce simply create a salesforce dev account, install CR 2011 SP02 and attempt to create a database connection to the salesforce account
Crystal Reports Log is as follows
011-9-30-15-14-27     10176     .\xml.cpp     112     Leaving DllMain()      20
2011-9-30-15-14-27     10176     .\jdbc.cpp     172     Leaving DllMain()      20
2011-9-30-15-14-27     10176     .\crdb_sforce.cpp     127     Leaving DllMain()      20
2011-9-30-15-14-27     10176     .\javabeans.cpp     113     In DllMain()      20
2011-9-30-15-14-27     10176     .\javabeans.cpp     136     Leaving DllMain()      20
2011-9-30-15-14-27     10176     .\xml.cpp     112     Leaving DllMain()      20
2011-9-30-15-14-27     10176     .\jdbc.cpp     172     Leaving DllMain()      20
2011-9-30-15-14-27     10176     .\crdb_sforce.cpp     127     Leaving DllMain()      20
2011-9-30-15-14-27     10176     .\javabeans.cpp     113     In DllMain()      20
2011-9-30-15-14-27     10176     .\javabeans.cpp     136     Leaving DllMain()      20
2011-9-30-15-14-32     10176     .\crdb_sforce.cpp     464     The ErrorArray exception thrown from the function DbLogonServer()     1
2011-9-30-15-14-32     10176     .\crdb_sforce.cpp     661     In DbFreeLogonInfo()     20
2011-9-30-15-14-32     10176     .\crdb_sforce.cpp     667     Leaving DbFreeLogonInfo()     20
2011-9-30-15-14-32     10176     .\crdb_sforce.cpp     2567     In DbFreeErrorInfo()     20
2011-9-30-15-14-32     10176     .\crdb_sforce.cpp     2570     Leaving DbFreeErrorInfo()     20
2011-9-30-15-14-32     10176     ..\cserrinf.cpp     523     Error 31837 (..\..\src\data\queryenghelp.cpp, 554): Failed to open the connection.: Unexpected error     1
2011-9-30-15-14-51     10176     .\javabeans.cpp     113     In DllMain()      20
2011-9-30-15-14-51     10176     .\javabeans.cpp     136     Leaving DllMain()      20
2011-9-30-15-14-51     10176     .\crdb_sforce.cpp     127     Leaving DllMain()      20
Any other ideas on what I can try here?

Hi Vitaly
I did some further playing based on the information you provided; that it should not differ between 2008 and 2011. I currently have both Crystal 2008 SP3 and 2011 SP2 installed so I went through and looked at the CRConfig files for both applications and could not see any major differences other then where they configure as the JVM and classpath.
I have managed to get Crystal 2011 to connect to salesforce after making one small edit to the 2011 CRConfig, changing the classpath to use the 2008 version of CRDBSForceServer.jar
I removed the entry within classpath for the CR2011 CRDBSForceServer.jar
F:\Program Files (x86)\SAP BusinessObjects 4
SAP BusinessObjects Enterprise XI 4.0\java/lib/CRDBSForceServer.jar;
and replaced it to point at the 2008 version
F:\Program Files (x86)\Business Objects\Common\4.0\java/lib/CRDBSForceServer.jar;
When I do this I am able to establish a connection to the salesforce DB without any other changes in the CRConfig. This does not solve my problem as I am still unable to run a deployed version of the report as I assume the latest 2011 version of the JAR is also part of the BO4 server and is getting the same connection problem on the server side but this may narrow it down enough for you to be able to provide further clarification on what the issue is.
thanks,
Brendan

Crystal Reports 2008 to BOBJ 4.0 Migration error

Hi,
We are runnign BusinessObjects 3.1. We are also running Crystal Reports 2008 in VM Windows environement
I am trying to migrate CR to BusinessObjects 4.0 but getting error:
"Import file parsing exception occured: 'Element type "io:Integer" must be followed by either attribute specifications, "> or "/>.' (FWM 04009)
Here are the steps I take and more information.
CR are using connection to Oracle DB
I log on to BOBJ 3.1 system and create BIAR ful and put it on shared drive.
Log on to BOBJ 4.0 and launch Upgrade Management Tool and select optopn BIAR to Live.
After selecting BIAR file when I click next above mentioned error comes. No mater what option I seledt. These reports are not using any Universe.
I will appreciate your help.
Thanks
Bashir Awna

Moved to BOE Admin forum.
I suggest you create a case in SMP and work with a Rep to debug the issue.
Don

Crystal report server2008 (XI R2): InfoView Request timeout error

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