Crystal Report viewing and Printing Issue

Hi Experts
I use crystal Reports for PO,AR Invoice,Delivery and many other documents.It takes more than 5 mins to view layout from crystal report and print sequence printing takes more than 10mins.Please Help me to rectify this issue..
Regards
Naresh Kumar

Hi Naresh,
What is your SAP version and Patch Level ?
I believe in new version this issue has been addressed by SAP. Also note SAP B1 8.81 PL 07 has some issues in crystal Report, it asks for SQL user id and password, SAP is aware of this issue. So if you plan upgrade to latest PL then ensure that Crystal report issue is resolved, otherwise you will be in trouble.
BR
Samir Gandhi

Similar Messages

Crystal Reports export and print fails with SSL / https but works with http

Windows 2008 Server, 32-bit (IIS7)
ASP.NET 2.0
Ajax 1.0
Crystal Reports version 10.5.3700.0
http: printing works, export works
https: printing not working, only export to MS Excel and MS Word work.
I am able to generate reports using both http and https, and the toolbar icons are all showing. However, I am unable to print or export properly with SSL.
Printing prompts me with a select printer window, and then a window 'Retrieving Page 1' follow by two messages from Crystal Print Control both stating:
A communication error occured. Printing will be stopped.
Exporting generates various errors depending on which export method is being selected (however Excel and Word work over https).
I've found the same problem on this site and other forums, but never a resolution to get exporting and printing to work with SSL. Will someone please provide me assistance or possibly relay what settings they're using if they have Crystal Reports export or printing working over SSL in IIS7? Everything works fine when I change the address from https to http.
Please let me know if I can help by providing further information. We've gone through a great deal of possible solutions with code and I'm currently looking in to IIS settings again.
Thank you.

Thanks Ludek. I got it by searching KB number.
Unfortunately, it didn’t fix my problem even my IE (IE8 and IE 9) has correct setting. I double check my version. PrintControl.CAB is version 10.2.0.1146. we use VS 2005 Crystal report and VB .NET. It works fine on HTTP. But when we use HTTPS (SSL Certificate from go daddy).
1: Crystal report export
            Export to MS Excel, Word: pop us “File download”, then click “Save”. It says “Internet Explorer cannot download ReportView.aspx from my site. Internet Explorer was not able to open this internet site. the requested site is either unavailable or cannot be found. Please try it again later”
            Export to RPt, Rich text format: It says “Internet Explorer cannot download ReportView.aspx from my site. Internet Explorer was not able to open this internet site. the requested site is either unavailable or cannot be found. Please try it again later”
            Export to PDF : nothing happened.
2: Print:
            Pop up dialog to select printer, click “Print” “. Shows windows “Crystal Report Viewer” and pop us error message box. Title is “Crystal Print Control”. Message is “An communication error occurred. Printing will be stopped”. Click “OK” and pop up error message box again.
Please advise.
Thank you very much!

Crystal Report Viewer and border problems

Post Author: catalinandrei00
CA Forum: Deployment
Hello there, I've created an report and I've added borders for the fields in the report (Right click on the field > Format Object -> Border -> Choose for the 4 margins the line-style single). The report is correctly exported to different formats (.doc, .pdf, .xls). My problem is that when I display the report in an ASP.NET 2.0 page using an Crystal Report Viewer the report is correctly shown but the borders don't appear.My question is why the borders don't appear in the Crystal Report Viewer? Thanks for helping for solving this issue. It's very important.Catalin

Hello catalinandrei00
I have the exact opposite problem as yours.
I am using integrated crystal reports with Visual Studio 2005 and I have put a Crystal Viewer on a web page.
First I also had the same problem like yours and then in one of the post i found a solution for this. Hope it will work for you too. here it is :-
Just remove the following line from your aspx page.
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
Now regarding my problem. My problems is that now i can view the borders and everything correctly in the viewer but when i try to print the report it automatically exports to Adobe first and BAM!!! the format disappears. Though if i export to word Doc format it export perfectly fine with all the borders and everything
I hope some other reader will come to my rescue...pls HELP.

Crystal Report Viewer and Windows Vista

Hi,
We are using RDC methodology for launching the crystal reports in the web using ASP.
The web server operating system is Windows 2003, Crystal Reports XI is installed in it. Report is not launching in only one client machine. For all the other client machines reports are launching perfectly. The problem is blank white activex control is displayed. I tried to register the crystal reports viewer (ActiveXViewer.cab available in the crystal installation folder) deliverables in the client machine but after installing the deliverables same problem persists.
When I click on the Crystal Report viewer Internet Explorer Exception occurs
The following add-on was running when this problem occurred:
Add-on Name:      CRViewer.dll
Company Name:      (Not verified)Business objects
Description:                           Crystal Report Viewer
Two buttons
Advanced... and Continue are shown but when we click on the button IE crashes
The client machine operating system is u201CWindows Vistau201D service pack 2
Internet Explorer 7 version is installed in it.
In the client machine event viewer log the following details are available.
Log Name:      Application
Source:        Application Error
Date:          10/29/2010 9:18:35 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      BillVista.toyalloc.local
Description:
Faulting application iexplore.exe, version 7.0.6002.18005, time stamp 0x49e01e78, faulting module CRViewer.dll, version 11.0.0.893, time stamp 0x41b6ac85, exception code 0xc0000005, fault offset 0x0001f8e7, process id 0x210, application start time 0x01cb7773d2b1c584.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-10-29T14:18:35.000Z" />
    <EventRecordID>98684</EventRecordID>
    <Channel>Application</Channel>
    <Computer>BillVista.toyalloc.local</Computer>
    <Security />
</System>
<EventData>
    <Data>iexplore.exe</Data>
    <Data>7.0.6002.18005</Data>
    <Data>49e01e78</Data>
    <Data>CRViewer.dll</Data>
    <Data>11.0.0.893</Data>
    <Data>41b6ac85</Data>
    <Data>c0000005</Data>
    <Data>0001f8e7</Data>
    <Data>210</Data>
    <Data>01cb7773d2b1c584</Data>
</EventData>
</Event>
Could any one help me regarding this.

Hello,
First thing to do is upgrade to [CR XI R2 SP4 full build|https://smpdl.sap-ag.de/~sapidp/012002523100011802732008E/crxir2_sp4_full_build.exe]. Then get up to Service Pack 6 and you should not have problems with Vista.
CR XI R1 will not and has never been tested on that OS.
If you do not want to upgrade though use Process Monitor to watch for Access Denied errors. Also run IE in Compatibility mode.
Likely what is happening is your test PC doesn't have rights to install ActiveX controls.
Thank you
Don

Problem with Crystal Report Viewer and Dual Monitors

Post Author: jtgoff
CA Forum: .NET
Hey Guys,
I'm running into another problem with the Crystal Report Viewer. Here's a little info before I get started, I'm developing a Windows App using WinForms in VS2005 and Crystal 11 Release 2. I'm referencing all the latest Crystal dlls from Service Pack 2 of Crystal 11 Release 2. The problem occurs when I drag my Windows Form that contains a Crystal Report Viewer onto my second monitor and try to scroll or resize it, when I try this the Report Document within the Viewer becomes glitchy, blocky, and un-readable. I drag it back onto my main monitor and perform the same actions and the Report appears perfectly fine. I notice this occurs after a number of Report Previews through my App. Initially when I start my App, I can drag the reports onto my second monitor and resize it and scroll through it no problem. However, after a number of Previews, I notice the problem occurs on my second monitor. This is a very strange bug that doesn't produce an error and appears to happen randomly. I was wondering if anyone has come across this problem, if so... Is there a solution for this?
Thanks in advance!

You can update the parameters using Crystal Viewer 2008. I had the same problem with the "CHANGE" button being grayed out.
Go to your Report -> Select Expert -> and now you have three choices: Record, Group, Saved Data. Put your select statement using your parameters in the Saved Data only (remove it from Record if already there).
It works awesome and even works on dynamic parameters!

Crystal Report Viewer and Windows 7 Enterprise

Hi,
We are using RDC methodology for launching the crystal reports in the web using ASP.
The web server operating server is Windows 2003, Crystal Reports XI Release 2 is installed in it. Activex Viewer is downloading fine in client machine having Windows XP OS (IE Version is 7) but for the same url ActiveXViewer.cab is not getting downloaded in Windows 7 Enterprise (IE Version is 8). It throws the error u201CThe Crystal Report Viewer is unable to create its resource objects.u201D
To download the cab file in Windows 7 machine it request for the following url
1.     http://<web server name>/crystalreportviewers115/ActiveXControls/ActiveXViewer.cab
2.     http://crl.verisign.com/pca3.crl
3.     http://csc3-2004-crl.verisign.com/CSC3-2004.crl
4.     http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab
URL 2,3,4 returns the http status as 502 (Bad gateway). These url are not called from the Windows XP machine.
The windows 7 client machine is not connected to the internet. I tried importing the crl files (by downloading from another machine). But still we are getting the same error.
How to over come this issue?
Please Note :
1. I am able to download the cab file when I tried to download only the cab file directly by specifying the cab url.
2. If I am registering the ActiveXViewer.cab deliverables manually in the client machine report is launching fine, but we cannot do the same for the entire client machine having Windows 7 Enterprise Operating System.

Hi Ludek Uher,
Thank you very much for the information provided by you. But still the same error (The Crystal Report Viewer is unable to create its resource objects) occurs after changing the IE8 Compatibility mode.
Are there any other settings that can be tried for this issue?
Thank You.

Windows Server 2008 and Crystal Reports 8.5 printing issue

I am having a problem when using the crystal reports 8.5 report viewer ocx (ActiveX) under Windows Server 2008.
When logging onto the server through remote desktop, a report can be shown on screen in preview. When this report is printed, and the user requests more than one copy, the printer only ever prints one copy. Is this a configuration of the terminal server, or simply that the ocx control doesn't cater for it?
I am using the Windows Server 2008 "Terminal services Easy Print" drivers on the terminal server.
Any suggestions would be welcome.

Hi Sastry
I can print multiple pages from notepad without any issues. It is only the print from the crystal OCX control that has the issue. It has it's own print dialog box.
Thanks
Peter

Crystal Reports 2008 and printing with Zebra printer issue

Hello,
Since we have upgraded the reports from XI to 2008, the reports are not printing well in the Zebra printers.
The report gets shrunk to half the size.
Is there something that needs to be done after the upgrade?
Thanks in advance

Both, install it on your PC first and test. If all is well then build or use the various deployment packages available from our download site.
You may want to test this with a few reports also. Open the report and check off use Default printer and test other printer options. I don't know what options the QA team were using so it's best for you to test. If you don't have a Zebra printer ask one of your customers to do some testing for you.
According to Zebra Developers all their drivers are based on the same code so they should all work the same. Once you have one working they all should work using the same options.
Thank you
Don

Can't close Crystal Report Viewer after printing.

I am using VS2010 and the CR runtime for VS2010.
I have a Crystal Report on a page and a menu button to return to the menu. When the report displays, if I click the menu button, it takes me to the menu. But, if I choose to print, then click the menu button, the report still shows and no matter what I select from the menu, the report stays on the screen, although the menu page is linked to as I placed an alert there and it executes, the print page is still on the screen and actually the address bar still has the report page address.
The page the report is on uses a Master Page if that matters.
What can I do to dispose of this report after it prints (I do have a report.Close and report.Dispose before it gets redirected to the menu.) I've commented out the line that redirects to the menu and placed code that gets executed both ways but when I print, the report doesn't go away.

OK, you wrote:
I have a Crystal Report on a page and a menu button to return to the menu. When the report displays, if I click the menu button, it takes me to the menu. But, if I choose to print, then click the menu button, the report still shows and no matter what I select from the menu, the report stays on the screen, although the menu page is linked to as I placed an alert there and it executes, the print page is still on the screen and actually the address bar still has the report page address
So this is not a the Standard Menu bar but a Menu button you have on your form. I added the Standard Menu bar to my form and then hit the CR Print button in the viewer and while that MS Printer Dialog box is open I can't set focus to anything else.
This suggests that your focus control is getting lost somewhere or taking over/wiping out the focus ID for the Crviewer with no way to return to it...
Check you form options and specifically on your "Menu" button or what ever it is....
Don

Crystal Report Preview and Print error

Hi,
I am trying my first Crystal report in SAP; I have created one report using OITE table and run it in Crystal Designer without any problem; Then I added it to SAP / Manager Crystal Report / New Report, but I get the following error message when I click the Preview and Print button every time;
The file does exist and the location is setup correctly; I dont understand why SAP can not find the file; Any comments?
SAP Crystal AddOn
Could not load file or assembly 'CrystalDecisions.Windows.Forms, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. The system cannot find the file specified.
OK

Hi,
When you google on "[Could not load file or assembly CrystalDecisions|http://www.google.com/search?q=CouldnotloadfileorassemblyCrystalDecisions]" you will find quite some hits.
One that might be important for you could be http://social.msdn.microsoft.com/Forums/en-US/vscrystalreports/thread/b0fc930f-5fc8-4475-bfe7-ad56616e838d/
That is depending on how the report is made.
Another option might be
http://www.velocityreviews.com/forums/t382557-could-not-load-file-or-assembly-crystaldecisionsweb.html
Best regards,
Peter

Crystal Reports Viewer Kerning issue

Hello, I am using the Crystal Reports Viewer and the .NET ReportDocument object to either display a Crystal Report or print it to PDF. I have one paragraph that is a disclaimer and appears in Times New Roman Italics. In this case, the word "of" appears with the letter o and the letter f almost overlapping. This only appears when using the viewer, if I use Crystal Reports to view or export the report, it works fine. If there is a way to upload images or supporting documents, I can provide an example.
Thanks, Steve

Hi Ludek,
- My default printer driver is Adobe PDF, installed with Adobe Acrobat 8 Professional. All reports will be printed to the Adobe Printer (not exported to PDF). I get better results this way.
- I tried without a printer selected as recommended with no effect.
- The problem is noticeable in both the viewer and the exported PDF.
- I have tried both a database field and a static text field. If you want I can create a text field in the report I supply to you that will be identical to the database field, so you can see that it occurs in both cases.
- Please note that this occurs in italicized text only. I'm using Times New Roman.
Let me know where I can provide you with the report file.
Thanks, Steve
P.S. I'm new to this forum so could you provide me with a link or an explanation on how to award points, what is appropriate, etc...

Crystal Report Viewer Error Handling

Dear All
Thank you for your attention.
I wrote a C# program for user to print out an order using WPF and crystal report viewer.
Computer A is connected directly to the printer through USB.
Computer B and C are connected to the printer through printer sharing.
Computer A can print out anything such as word doc or image to the printer.
However, when using the print function in the crystal report viewer(select printer and press print), it crashes.
Very strange that computer B and C could use the print function in the crystal report viewer without any error.
As in my developer computer I could not simulate the error, how could I capture and study the error of the print function in the crystal report viewer in computer A?
Thanks a lot.
Best Regards
swivan

try this:
https://msdn.microsoft.com/en-us/library/aa288423(v=vs.71).aspx
https://msdn.microsoft.com/en-US/library/ms225372(v=vs.80).aspx

Picture not showing in Crystal Report Viewer

We have an asp.net web solution that shows Crystal Reports using the crystal report viewer and also exporting the reports to PDF, Word and Excel The reports are working fine, but when showing the reports in the crystal report viewer the picture in the report is not shown (see crystalviewer.png), but when exporting to PDF, Word, Excel and so on, this picture is shown (PDF.png).
Can you check if this is an error in crystal report ? or is there some kinda security issue?
The report is not attached to this document, because the file type is not allowed.
We have even tried to install the latest version (13.0.9.1312) from your homepage.
This version also has the problem. http://scn.sap.com/docs/DOC-7824 Exporting crystal report
report.ExportToHttpResponse(CrystalDecisions.Shared.ExportFormatType.PortableDocFormat, Response, False, Page.Title)
CrystalReportViewer1.ReportSource = report

Please provide more info on:
We use register to this page.
How is that done? Or, what is it that you do in the registry to manage the CR viewer?
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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How can I get the View Tab name on the Crystal Report Viewer at runtime?

When a report is displayed in the Windows Forms Crystal Report Viewer and the user drills into the report, the drill down view is displayed in a seperate view and is identified via a View tab at the top of the report. I can determine the index of the view tab that is currently selected, but I need to access the text that is on the View tab. The only properties that I've found that pertain to the "view" on the Crystal Report viewer are the ActiveViewIndex and the ViewCount. Unfortunately, neither of these items help me because they are not specific to a certain section of the report. Has anyone had any luck accessing the View Tab properties ? Thanks.

The tabs at the top of the page are nested within some of the viewers controls. Through trial and error you just have to find the right one. In this case the main part of the report is in the first control. This happens to be a TabControl. From there you can loop through the TabPages on the TabControl to grab the names of the tabs.
Here is a quick example of what I did to get the tab text. All this code was in a button click event.
Control oControl = crystalReportViewer1.Controls[0];
TabControl oTabControl = (TabControl)oControl.Controls[0];
foreach (TabPage oTabPage in oTabControl.TabPages)
MessageBox.Show(oTabPage.Text);

Memory Full Error in Crystal Reports Viewer

Environment:
Windows 7 64 Bit
Crystal Reports for Visual Studio Version 13.0.13.1597
SQL Server Database
Connecting with OLE BD (ADO)
I am previewing a report in the Crystal Reports Viewer and it instantly returns an error pop-up "Memory Full". When I run the report in the runtime environment on the same machine everything is fine. Other reports will run in the viewer. There seems to be a problem with just this one. This Report runs on a different machine with the same setup other than it is running 13.0.8.
I tried upgrading from 13.0.8 to the version above and there was no difference.
Any ideas?
Thanks,
Koby

Use Modules or ProcessMonitor and compare what is missing between your DEV PC and Runtime Only PC.
May give you a clue as to what is missing or if it's permissions, DB client or third party dependencies.
Windows or WEB App?
Don

Crystal Report viewing and Printing Issue

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