Crystal Report XI crashes on Vista

We recently installed Crystal Report XI on a Vista (32 bit).
The app opens fine and can view/run reports.
But, when we attempt to modify crystal report(s) the app will grey out and an OS message will appear: "Crystal Reports has stopped working".
This does not happen on our CRXI & XP installations, so I was wondering if CRXI is Vista compatible?
If so, was there any extra installations needed?
thanks
Tony

Hi Tony,
Try with this:
Run a command prompt as administrator. From the start menu, select "All Programs", then "Accessories" and right-click on the "Command Prompt" shortcut and choose "Run As Administrator". From here you can use the following command to disable Data Execution Prevention (DEP) with the following command:
bcdedit.exe /set nx AlwaysOff
Keeping your command prompt open, run your setup or other process being stopped by DEP. Then, to turn it back on again, do the same and run the following:
bcdedit.exe /set nx AlwaysOn
Its a known issue with vista operating system and this is workaround for it.
Hope that helps!!
Regards,
Shweta

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Thank You for the information Filippo,
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Post Author: sminabe
CA Forum: General
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Also, see this ARTICLE from the Tips & Tricks sub-forum, for things to look at with crashes and hangs. It covers the hardware, the OS and the software, and offers links for tuning up the system, and getting it ready for video editing. I know that there is a lot of material in there, but Neale has done a great job of putting things into a checklist, and offering links to other material.
That rec. is for use along with John T's links, which are a bit more specific to your burned DVD's.
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Crystal Reports 2008 crashes when I try to print

Post Author: j89
CA Forum: General
When I open my report it says "This report uses an invalid printer. The default printer will be used instead."When I click on the print icon or file>print, Crystal Reports 2008 crashes. It simply disappears. Any ideas?

Post Author: j89
CA Forum: General
When I open my report it says "This report uses an invalid printer. The default printer will be used instead."When I click on the print icon or file>print, Crystal Reports 2008 crashes. It simply disappears. Any ideas?

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Post Author: albe
CA Forum: General
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Hello,
This forum is for community use and is not considered a support site. For assistance you need to purchase a case from our support site. But 9 is no longer a supported version so this is your only place to get assistance.
Try downloading the only patches available from:
ftp://ftp1.businessobjects.com/outgoing/CHF/cr90actxwin_en.zip
ftp://ftp1.businessobjects.com/outgoing/CHF/cr90dbexwin_en.zip
ftp://ftp1.businessobjects.com/outgoing/CHF/cr90devwin_en.zip
ftp://ftp1.businessobjects.com/outgoing/CHF/cr90mainwin_en.zip
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Don

Employee photo is causing one of our crystal reports to crash

Good Afternoon,
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Take a print screen of the employee photo using snag it tool, copy it into MSPaint, save the photo with the same name, load the new version into oracle and drag the photo into my crystal report.
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If you want some more detailed information (the employee photo I'm using) please let me know.
Thanks in advance for your support,
Best Regards.

Hi Sean,
Thanks a lot for your reply.
That's right it could be related to memory usage. I have already got this issue before, but the message is different. When I'm running my crashing test, I'm dealing with one photo only (6 Ko JPG format).
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If you want to I can give you the two JPG samples I'm using and a detailed explanation of the manipulation I'm doing.
Thanks,
Best Regards.

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Hi,
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Add-on Name:      CRViewer.dll
Company Name:      (Not verified)Business objects
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Log Name:      Application
Source:        Application Error
Date:          10/29/2010 9:18:35 AM
Event ID:      1000
Task Category: (100)
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Keywords:      Classic
User:          N/A
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Faulting application iexplore.exe, version 7.0.6002.18005, time stamp 0x49e01e78, faulting module CRViewer.dll, version 11.0.0.893, time stamp 0x41b6ac85, exception code 0xc0000005, fault offset 0x0001f8e7, process id 0x210, application start time 0x01cb7773d2b1c584.
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
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    <Level>2</Level>
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    <Keywords>0x80000000000000</Keywords>
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    <Channel>Application</Channel>
    <Computer>BillVista.toyalloc.local</Computer>
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</EventData>
</Event>
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Hello,
First thing to do is upgrade to [CR XI R2 SP4 full build|https://smpdl.sap-ag.de/~sapidp/012002523100011802732008E/crxir2_sp4_full_build.exe]. Then get up to Service Pack 6 and you should not have problems with Vista.
CR XI R1 will not and has never been tested on that OS.
If you do not want to upgrade though use Process Monitor to watch for Access Denied errors. Also run IE in Compatibility mode.
Likely what is happening is your test PC doesn't have rights to install ActiveX controls.
Thank you
Don

Crystal Reports 2008 Crashes when opening File/Page Setup

Post Author: jrm2byu
CA Forum: General
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Post Author: Ray Norkus
CA Forum: General
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Crystal Report XI crashes after several printings.

I'm using Visual Studio 2003 with Crystal Report XI for reports. My problem is, after printing around 30+ reports, with 4pages each, CR tends to crash. I'm suspecting a memory leak, how do I fix this?

Hi Tony,
Try with this:
Run a command prompt as administrator. From the start menu, select "All Programs", then "Accessories" and right-click on the "Command Prompt" shortcut and choose "Run As Administrator". From here you can use the following command to disable Data Execution Prevention (DEP) with the following command:
bcdedit.exe /set nx AlwaysOff
Keeping your command prompt open, run your setup or other process being stopped by DEP. Then, to turn it back on again, do the same and run the following:
bcdedit.exe /set nx AlwaysOn
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Hope that helps!!
Regards,
Shweta

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Dear All,
I have a web application created on Windows Framework 1.1 with crystal Reports 10. It works fine with Windows 2003 Server Enterprise , Windows XP , Windows 2008 Server Standard Edition but fails surprisingly on WIndows 2008 Enterprise.
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=====================================================================================================
Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.
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[NullReferenceException: Object reference not set to an instance of an object.]
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0:029> kL
ChildEBP RetAddr
0d66f8bc 75f7fe4a cachemanager+0x8935
0d66f934 75f79d6a user32!UserCallWinProcCheckWow+0x14b
0d66f990 75f7119c user32!DispatchClientMessage+0xda
0d66f9c0 77135dae user32!__fnINLPCREATESTRUCT+0x8b
0d66fa34 75f7112b ntdll!KiUserCallbackDispatcher+0x2e
0d66fa38 75f710bf user32!NtUserCreateWindowEx+0xc
0d66fcdc 75f712d5 user32!VerNtUserCreateWindowEx+0x1ac
0d66fd88 75f71338 user32!_CreateWindowEx+0x1f9
0d66fdc4 0d458aad user32!CreateWindowExW+0x33
0d66fe00 0d458654 cachemanager+0x8aad
0d66fe40 0d457ee8 cachemanager+0x8654
0d66fe74 75d22599 cachemanager+0x7ee8
0d66feac 75d226b3 msvcrt!_callthreadstartex+0x1b
0d66feb4 7703d0e9 msvcrt!_threadstartex+0x5f
0d66fec0 771119bb kernel32!BaseThreadInitThunk+0xe
0d66ff00 7711198e ntdll!__RtlUserThreadStart+0x23
0d66ff18 00000000 ntdll!_RtlUserThreadStart+0x1b
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start    end        module name
0d450000 0d467000   cachemanager T (no symbols)
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    Image name: cachemanager.dll
    Timestamp:        Thu Feb 05 11:58:39 2004 (4021E297)
    CheckSum:         00000000
    ImageSize:        00017000
    File version:     10.0.5.587
    Product version: 10.0.5.587
    File flags:       8 (Mask 3F) Private
    File OS:          4 Unknown Win32
    File type:        2.0 Dll
    File date:        00000000.00000000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
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Perhaps somebody else may have an idea?
- Ludek
Edited by: Ludek Uher on Mar 23, 2011 3:51 PM

Crystal Reports 2008 crashes in Windows 2003 terminal Services Session

Hi,
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b) create a new report using any SQL Server 2005 parameterized stored procedure,
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Rob Hershfield
Dave Machado
Edited by: David Machado on Nov 17, 2008 9:39 PM

Permission issues

Crystal Reports 2008 in Windows Vista x64 + IIS7 DOESNT WORK!!!!!! HELP!

Hi,
I´m developing an application with Microsoft Visual Studio 2008 and Crystal Reports 2008 Professional
(i´m not using the Crystal Reports 2008 for .Net basic)
As I have Windows Vista x64, my ASP.NET applications run under IIS7, but for my surprise, Crystal doesn´t work under Vista x64 + IIS7. I got the following error:
An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.
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Please read and follow the [Rules of Engagement|https://www.sdn.sap.com/irj/sdn/wiki?path=/display/home/rulesofEngagement] for future topic posts as yours violates the current policy.
You will need to build your application to run in 32 bit only mode. This note explains how to do it:
[Set app to 32 bit mode|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do]
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Hi,
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Problem signature:
Problem Event Name:     APPCRASH
Application Name:     crw32.exe
Application Version:     12.1.0.892
Application Timestamp:     48de4bbc
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Fault Module Version:     12.4.0.966
Fault Module Timestamp:     4daed0a1
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Exception Offset:     0002d7fd
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Locale ID:     1033
Additional Information 1:     0a9e
Additional Information 2:     0a9e372d3b4ad19135b953a78882e789
Additional Information 3:     0a9e
Additional Information 4:     0a9e372d3b4ad19135b953a78882e789
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Thanks.

Through Startu2014Run are you able to view the image by choosing the following path ?
sapserver\B1_SHR\Bitmaps\Versailles\" & {RSM_Inventory_Images;1.PicturName}
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Sastry

Crystal Reports 8.5 and Vista

Post Author: Mark1110
CA Forum: General
Hi, I have an existing VB6 application that is using CR 8.5. Our company will be upgrading the operating system to Vista. My question is, will CR 8.5 work under the Vista operating system or will I need to move to the latest version of Crystal Reports. Mark

Post Author: amr_foci
CA Forum: General
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