Crystal Reports 2008, Characteristic-Structure and LiveOffice Error

Hi,
I am trying to integrate a table from a Crystal Report (2008) in a powerpoint document using LiveOffice. The table uses a characteristic structure set up in the Bex Query. I.e. I created a structure for different nodes in a hierarchy to show the result on a row per node.
As soon as I am using groups in the table based on the structure, there's an error upon refresh of the liveoffice object. It says something like "successful (with warning)" and then "Missing parts: GroupNameStruc" (using the geramn version so I have to guess the translation). As a result, the table or liveoffice object now is empty.
When I use a group on a normal Characteristic which is not part of the structure (e.g. I have the year in free characteristics) there is no problem in liveoffice.
I read somewhere, one should use self defined technical names on the structure and it's elements, so I tried that too but with no success.
I don't see any other way than using a structure in the query, because I need to filter the nodes I need based on the underlying hierarchies. Since there's more than one hierarchy involved, I suppose I cannot even use the characteristic outside of a structure and then filter the hierarchies in Crystal...
Crystal Reports 2008: 12.4.0.966
Integration Kit: 12.4.0.966
LiveOffice: 14.0.2.364
Any help is appreciated!
Thanks,
Philippe

Hi,
Please try to apply fix pack on BOE and then try to apply it on Crystal Reports.
Install teh corresponding fix pack to BOE first befor applying it to Crystal.
Thanks
Aniket Nagdeo

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Hello everyone.
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I'm working on Windows Server 2008 R2, 64 bit, standard edition. The mySQL server is 5.1.42. The mySQL ODBC connector is version 5.1.6. You need the 32-bit version of this connector, even if you're on a 64-bit machine.
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.:{}()@&$#^!*~|%\\\"
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Good morning,
I was wondering if I may ask some additional help...
We're on version 14.0.4.738 RTM and we are having the same issue.... need to enter the alias as table name with a backslash, ie serparate_work_orders\ for login credential reasons, but all the regedits listed seem to refer to locations in the registry that dont exist.
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HKEY_CURRENT_USER\Software\SAP BusinessObjects\Suite XI 4.0\Crystal Reports\DatabaseOptions
and
HKEY_CURRENT_USER\Software\SAP BusinessObjects\Suite XI 4.0\Crystal Reports\DatabaseServer
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Crystal Reports 2008 Trial crashes; crw32.exe error; any fix?

I downloaded the trial for Crystal Reports 2008 and I can open the application fine, but when I go to create a report and click on the u201CCreate New Connectionu201D for the database I get a Just-in-time error for crw32.exe and my application shuts down.
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Hi Henry,
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Try with this:
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Crystal Reports 2008 FP 3.6 Installation Error

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Barret

Hi,
Please try to apply fix pack on BOE and then try to apply it on Crystal Reports.
Install teh corresponding fix pack to BOE first befor applying it to Crystal.
Thanks
Aniket Nagdeo

Crystal Reports 2008 viewer, print function, Comunication error

I installed cr2008 on a web server and isntalled sp0
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Translating the error message on bablefish I get:
Mistake with the store of the data bank information. Mistake in the file Report {C6512421-348A-4621-B1ED-895D28646A0A} .rpt
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Crystal Reports 2008 Runtime creates Logon Fialed error

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Logon failed.
Details: [Database Vendor Code: 18456 ]
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Follow us on Twitter http://twitter.com/SAPCRNetSup
Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

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If {VWR_PPS_VISIT_SCHEDULE.COHORT_NAME} = '(No Cohort)' THEN
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Thanks
Edited by: jackie2009 on Oct 9, 2009 3:41 PM

Try adding brackets around the If statements.e.g.
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else ""&" "&{VWR_PPS_VISIT_SCHEDULE.VISIT_NAME}
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We managed to work around the issue by creating a new stored procedure. First we used the same parameter names and changed the data source to the new stored procedure. After renaming the parameter with the issue the problem then was resolved.
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Exception with Crystal Reports 2008 Runtime SP2 and Export to Word/RTF

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Edited by: Sven G. on Mar 24, 2010 11:14 AM

That is an interesting finding.
One thing you may want to try is FP 2.5. Perhaps the exported file will be smaller and thus let you export more pages(?). Other than that, keeping the file size down via selection formulas or smaller datasets will be the way to go.
FP2.5 is here:
https://smpdl.sap-ag.de/~sapidp/012002523100002975192010E/cr2008fp25.exe
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup

Crystal reports 2008 sp3 : An error has occurred while attempting to load t

Hello,
Please forgive me for posting in the CR .NET forum because we are using the full Crystal Reports 2008 product and I did not see a category for it. If there is a better forum for this question, please let me know or feel free to move it.
We are having trouble deploying our crystal reports 2008 reports to a Windows Server 2008 R2 server in an aspx application...
I have been working on this issue for 4-days and cannot seem to make any progress, so I would really appreciate your help.
Our Environment:
Development Computer (32-bit, WinXP)
VS2008 (fully updated, was not installed with its Crystal Reports feature)
Crystal Reports 2008 SP3 (downloaded and installed "cr2008_sp3_fullbuild")
Database Server (64-bit)
"SERVER2" is a Microsoft SQL Server 2008 server, fully updated
Web Server (64-bit)
"SERVER3" is a Microsoft Server 2008 R2 Web server.
We have an application that is installed on the Web server and it pulls data from the database server.
The webpages are accessing the database properly. There is a ShowReport.aspx webpage that has the
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Our application pool on the web server for this application is set to 32-bit mode. When I launch the
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view a report on ShowReport, I get the following error message:
An error has occurred while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
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According to everything that I have read, I have properly matched the DLLs: On the development computer, "cr2008_sp3_fullbuild" was installed; On
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the same version is on the web server.
So, I am completely at a loss as to why we are encountering this error. Help, Please!!!
Thank you in advance,
Mike

Hi Mike,
Did you set your project for X86 mode only? If not do so and rebuild and deploy your app.
Thank you
Don

Error in Crystal Reports 2008 Runtime Version = 12.2.3.467

Dear Support Team
 
 
I am making the setup for our application using InstallShield 2010.
 
 
I recently updated the crystal reports 2008 runtime to version = 12.2.3.467.
 
 
Based on this article
 
 
 
 
Topic of the week (October 15, 2009)
 
Date time field is blank when using ADO .NET dataset and Crystal Reports 2008, Service Pack 2.0
 
This is a new issue, very specific to CR 2008 and SP 2. Date time fields are stripped out of a report (or not
 
visible), if a report is consuming a .NET dataset which contains a date time field. A technical escalation has been
 
submitted and a work-around is detailed in note number 1392258
 
 
 
Since DateTime Column was not getting displayed in the deployment machine when running the report.
 
 
So I downloaded the Crystal Report 2008 FP2.3 and merge module for the same and installed on my development machine
 
 
where I am making the Setup.
 
 
I am able to make the setup successfully without errors, but when I try to install the setup on the deployment machine I am getting
 
the errors as
 
 
Error 1904.Module C:\Program Files\BusinessObjects\BusinessObjects Enterprise 12.0\win32_x86\CEReportSource.dll
 
failed to register
 
Same message pops up for N number of Crystal Dlls with message failed to register.
 
Even though as per article in your forums I am doing everything right.
 
I have correct Dll for VC++ 2005
 u2022
 
Microsoft_VC80_ATL_x86.msm; version 8.0.50727.762
 
 
u2022 Microsoft_VC80_CRT_x86.msm version 8.0.50727.762
 
 
u2022 Microsoft_VC80_MFCLOC_x86.msm; version 8.0.50727.762
 
 
u2022 Microsoft_VC80_MFC_x86.msm; version 8.0.50727.762
 
 
u2022 Microsoft_VC80_OpenMP_x86.msm; version 8.0.50727.762
 
 
With exactly same versions as mentioned in the article.
 
 
I followed the article in your forum
 
Building a deployment project with Crystal Reports 2008 (12.1.0.892) SP1
 
Posted on Mar. 09, 2009 08:22 AM in Business Objects
 
The same sort of errors is coming but I am doing everything right as per that article.
 
 
To Inform you further before updating crystal reports 2008 runtime to version = 12.2.3.467.
 
 
Everything was working fine, only problem was that Date Time column was not displaying at runtime on the deployment
 
 
machine.
 
 
With Regards
 
Arshad
Edited by: arshhb on Dec 29, 2009 7:11 AM

Dear Mr. Williams
I dont think this is the issue related to MS Installer. Still based on your suggestion I downloaded the latest MS Installer from Microsoft Website and Installed on my setup machine and made the new setup with zero errors and warning.
The deployment machine is having full rights and so there is no security issues related to installation even though to clear the confusion I installed the setup on three other xp machines the result was same even after installing the latest MS installer on those machines as well.
I wanrt to remind it again since I was facing the DATE TIME column Issue problem in reports on deployment machines so I updated the Crystal Reports TO CRFP 2.3 EXE AND MSM as mentioned in your forums regarding this known bug that if datetime column is getting from dataset then that column was not getting displayed.
From that time onwards I am unable to install the setup on the deployment machines and I am getting errors unable to register errors crystal reports dlls.
Apart from that I downloaded Crystal Reports 2008 Fix Pack 2.3 - Redist Install (cr2008_fp23_redist.zip) from the download page but i can't open it I am gettinig the error message doesnt appear to be a valid archive.
Please help me and provide me some solution regardeing the issue I am stuck with.
With Regards
Arshad

Crystal Reports 2008 SP2 Install Error

When I try to install Crystal Reports 2008 SP2 I receive the following error...
The feature you are trying to use is on a CD-ROM or other removable disk that is not available.
Insert the 'Crystal Reports 2008 SP1' disk and click OK.
SP1 was installed via the upgrade utility that launches with the software. I found the package folder in C:\Documents and Settings\%username%\Local Settings\Temp but it did not contain the MSI SP2 is looking for.
I've tried installing SP2 by both letting the update utility attempt to automatically install it and by just downloading it from the update utility and running the installation manually.
Anyone experience this issue?
-Chris
Edited by: chris.murphy on Oct 20, 2009 10:18 PM

Hi Chris,
This is not a support site but a public place for all users to help each other. If you would like to talk to a support Engineer then please purchase a case.
http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300?resid=-Z5tUwoHAiwAAA8@NLgAAAAS&rests=1254701640551
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Thank you
Don

File not found error when Downloading Crystal Reports 2008

Hi,
I am trying to download a trial version of Crystal Reports 2008. I get the error "file not found" both times when I downloaded the zip file and opened it first from the Free trial link and next from the Diamond community page link. Can anyone help pls. ? Thanks AC

New location to download: http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300?resid=-Z5tUwoHAiwAAA8@NLgAAAAS&rests=1254701640551

Problems with consuming SAP BW WSDL in Crystal Reports 2008

Hello,
I am trying to use the WSDL generated from the SAP BW in Crystal Reports 2008 using the XML and Web Services driver, but when I input the WSDL url Crystal does not interpret the url passed in as a WSDL url and the Services, Port and Method drop downs are blank.
If I manually input the values I get the error below from Crystal
"Logon failed.
Details: Web Service Location is invalid
WSDL Exception (at /wsdl:definitions/wsdl:portType/wsp:Policy): faultCode=INVALID_WSDL:Encountered unexpected element
'Policy'."
I know this is a valid WSDL as I have tested it with Xcelsius 2008 and I am able to get data back in Xcelsius. I found SAP note 1485601 that talks about Crystal Reports not being able to reading a WSDL generated by a SAP system.
           https://websmp230.sap-ag.de/sap/support/notes/1485601
Based on the error message from Crystal above I feel that Crystal is unable to read the WSDL URL, has anyone else encountered this issue, if so is there a possible work around.
We are running Crystal Reports 2008 V1 SP3 FP 3 and the SAP Integration Kit is also on the same service pack and patch level.
Any help or insight into the issue will be very helpful.
Thanks,
Kumar

Ingo,
I am using the "XML and Web Services" connection option in Crystal Reports, and using a HTTP WSDL.Here is a sample of how WSDL url generated by SAP BW.
http://servername:8000/sap/bc/srt/wsdl/bndg_DF6E553E117931F19C6B001560A1B616/wsdl11/allinone/ws_policy/document?sap-client=100
We have a two structure BW query (one for keyfigures and one as characteristic structure ), I know that this will cause the structure for the characteristics to show up as a single field and each element of the structure will result in a row of data, but we need the individual elements on the structure and we were hoping to get around the MDX driver limitation by using the web service connection.
The data in the Crystal Reports 2008 needs to be in a crosstab layout as shown below, but if we use the Crosstab expert the key figures are stacked one under the other and also we cannot get the labels from the KPI structure to show up on the Crystal Reports.
               Characteristic Structure
             Column1            Column2                     Column3
Label 1          KeyFigure 1          KeyFigure 2                    KeyFigure 3
Label 2          KeyFigure 1          KeyFigure 2                KeyFigure 3
Label 3          KeyFigure 1          KeyFigure 2                    KeyFigure 3
This layout is already built in a Web Template and therefore we were planning on using the WSDL to get the layout directly into Crystal report, but I keep running into the WSDL error when I try to consume the WSDL in Crystal.
Thanks,
Kumar

Invalid export DLL or export format" with Crystal Reports 2008 to Excel xls

We are experiencing the same issue as reported in the sticky thread. I answered in that thread, but thought that I woudl open a new thread to keep track of this issue. I can give you the responses to your questions you have requested in that thread:
Server Operating System - MS Windows Server 2003 R2 Enterprise Edition SP2
Version of the .NET Framework - MS .NET Framework 3.5 SP1
How did you deploy? - Installed CR 2008 SP1 runtime with msi package
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size? CRRuntime_12_1_mlb.msi dated Sept. 16, 2008 12:55:00 PM, size: 56,717,824 bytes
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory - File was created 9/13/08 11:21AM, 9451KB File Version: 12.1.0.882
How many libpng10.dll files are on your system? List all instances. - 1 instance is on the system located in C;\Program Files\Business Objects\Business Objects Enterprise 12.0\win32_x86 directory. It is dated 9/13/08 8:52:26AM 132KB version 1.0.30.1
Any additional comments - We have tried to export to PDF and this works successfully. However, we can not export to xls or rft formats.
CRXF_XLS.dll is 905KB 9/13/08 9:38AM Version 12.1.0.882
CRXF_RTF.dll is 509KB 9/13/08 9:35AM Version 12.1.0.882
We also have the CR XIR2 server runtime installed side by side on the server as we migrate from CR 2008 to CR XIR2 SP4 ( where this function does work currently).
Please let me know if you need anything additional.
Phil
"Invalid export DLL or export format" with Crystal Reports 2008
Posted: Sep 27, 2008 12:36 AM       E-mail this message      Reply
I've included this sticky because we are seeing many posts in this forum regarding the error Invalid export DLL or export format when exporting to Excel and RTF in .NET applications using the Crystal Reports 2008 .NET SDK.
Issue
Exporting a Crystal Report to Excel or RTF format
.NET application using the Crystal Reports 2008 runtime (version 12.0)
error Invalid export DLL or export format
We've been doing some testing in-house and haven't reproduced this behavior. In order to figure this issue out we will need your help. If you are getting this error please reply to this post with the following information:
Server Operating System
Version of the .NET Framework
How did you deploy?
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size?
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory
How many libpng10.dll files are on your system? List all instances.
Any additional comments
What We Know
The error invalid export DLL or export format may occur when exporting to Excel and RTF formats in .NET applications utilizing the Crystal Reports 2008 runtime (v 12.0)
Other export formats like Adobe PDF, Crystal Reports, CSV all export with no error
Some customers have resolved this by adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to their environment path variables
This may have something to do with the file libpng10.dll. Both crxf_xls.dll and crxf_rtf.dll are dependent on it.
Thanks in advance for your co-operation. We hope to figure out what is causing this issue soon.

Hi,
I am also having the same problem, except that I am not using Crystal Report 2008 runtime but the actual Crystal Report 2008 installation on Windows XP SP2 with VS Studio 2005 (VC++). MS .NET Framework 2.0.
Cyrstal Report XIR2 was installed on the same machine but uninstalled before installing Crystal Report 2008.
So only one instance of libpng10.dll and found in C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86
Crpe32.dll        3/1/2008 version 12.0.0.683
Crxf_xls.dll       3/1/2008 version 12.0.0.683
Crxf_rtf.dll         3/1/2008 version 12.0.0.683
crdb_oracle.dll 3/1/2008 version 12.0.0.683
libpng10.dll       3/1/2008 version 1.0.30.0             122880 bytes
There is no problem for exporting to pdf, html, word, csv, Crystal Report. If I create a testing report without any data from database, the testing report can then be exported also to rtf and xls.
Oracle 11.1.0.6 is the DB for the reports.
Adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to the path did not resolve my problem.
Any idea to fix this issue?
Thanks
Kin H Chan

Crystal Reports 2008, Characteristic-Structure and LiveOffice Error

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