Crystal Reports 2008 Crashes when opening File/Page Setup

Post Author: jrm2byu
CA Forum: General
I am running Crystal Reports 2008 full version on Windows Vista. Every time I click on File/Page Setup, or File/Print the program will crash. There are no updates available for 2008. I also have Crystal Reports 8.5 and 10 installed on the same computer. Any ideas what might be causing this crash?

Post Author: Ray Norkus
CA Forum: General
I've got the same issue as well. Does anyone have a solution?
A quick printing workaround was to export to a pdf and then print but now I actually need to modify my page dimensions.
Ray

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Crystal Reports 2008 crashes when I try to print

Post Author: j89
CA Forum: General
When I open my report it says "This report uses an invalid printer. The default printer will be used instead."When I click on the print icon or file>print, Crystal Reports 2008 crashes. It simply disappears. Any ideas?

Post Author: j89
CA Forum: General
When I open my report it says "This report uses an invalid printer. The default printer will be used instead."When I click on the print icon or file>print, Crystal Reports 2008 crashes. It simply disappears. Any ideas?

Crystal Reports 2008 crash when Select Page or Print Report

Hy,
I Have Crystal Reports 2008 on Windows Vista. When I select page or I print reports, Crystal Reports crash. I tried to uninstall Crystal 8.5 and Crystal XI that I was on the same computer and manually removed all entry in Registry. After this I reinstalled Crystall 2008 but the problem was not resolved.
So I tracked the dll called by CRW32.EXE and I found that the problem was on a DLL of Microsoft Office OneNote. I uninstall the Microsoft Office OneNote printer that Office Installation Program created for OneNote and now all work fine. I hope that this can help other people that have the same problem.
Ciao Filippo

Thank You for the information Filippo,
This is actually a known issue with CR 2008 when a printer driver is missing at least one file. Our developers are aware of the issue and are planning to release a fix soon.

Crystal Reports 2008 crashes when previewing image with graphic location

Hi,
I'm using Crystal Reports 2008 for SAP Business One. When I try to insert an image with a UNC graphic location (browse to a UNC drive for image) and I preview, Crystal Reports crashes with the following debug info:
Problem signature:
Problem Event Name:     APPCRASH
Application Name:     crw32.exe
Application Version:     12.1.0.892
Application Timestamp:     48de4bbc
Fault Module Name:     cslibu-3-0.dll
Fault Module Version:     12.4.0.966
Fault Module Timestamp:     4daed0a1
Exception Code:     c0000094
Exception Offset:     0002d7fd
OS Version:     6.1.7601.2.1.0.272.7
Locale ID:     1033
Additional Information 1:     0a9e
Additional Information 2:     0a9e372d3b4ad19135b953a78882e789
Additional Information 3:     0a9e
Additional Information 4:     0a9e372d3b4ad19135b953a78882e789
Any idea why? If I trun graphic location off, it works fine.
The code I'm using to pull image is:
sapserver\B1_SHR\Bitmaps\Versailles\" & {RSM_Inventory_Images;1.PicturName}
Thanks.

Through Startu2014Run are you able to view the image by choosing the following path ?
sapserver\B1_SHR\Bitmaps\Versailles\" & {RSM_Inventory_Images;1.PicturName}
Also try to insert any image which is on your local hard drive and try. I think this is because, CR is unable to access the images which are on UNC.
Thanks,
Sastry

Adobe Bridge CC crashes when opening file with Photoshop CC or Camera RAW!

Adobe Bridge CC crashes when opening file with Photoshop CC or Camera RAW!
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Just that one project, or any project? Can you create new projects?

Crystal Reports 2008 crashes with blanked out areas when downloading data

We have a pc installed with Crystal Reports 2008 v1 SP2, which is used for report creation, but after a few minutes of downloading data from the server to populate the report, the report crashes with black areas instead of data in the report. Please can anyone offer possible solutions?
Pc: workstation
Os: Microsoft Windows XP Professional 32 bit
Processors: 1 Intel Core(TM) i5 CPU 650 @ 3.20 Ghz
Total Memory: 3264 Mb
Total Hard Drive: 298 Gb
Display 1680 x 1050 pixels 65536 colours]
Display Adapters: Microsoft 4.0.5733.0
driver date: 2-28-2007
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Oracle in OraHome111
file version: 11.1.0.6.0
driver_ODBC_Version: 03.51
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Many thanks, any ideas would be appreciated!
David

Hi David,
I've seen this before, your Video driver is out dated and you need to update it. Typically the makers of the mother board or video card, which ever one you are using, will have updates for your specific OS. Appears you are using the default Window generic video driver which may not support what CR requires or you have an older usp10.dll. You will likely get a new one if you install Windows XP Service Pack 3.
Also, Crystal Reports version: 12.1.0.883 is SP 1 and not SP 2., second number is the Service Pack, 12.x.x.x.
Download SP 4 and see if that may help:
https://smpdl.sap-ag.de/~sapidp/012002523100009989492010E/cr2008_sp3_fullbuild.zip
https://smpdl.sap-ag.de/~sapidp/012002523100008782452011E/cr2008sp4.exe
Or incrementally:
https://smpdl.sap-ag.de/~sapidp/012002523100009038092009E/cr2008win_sp2.exe
https://smpdl.sap-ag.de/~sapidp/012002523100007123572010E/cr2008_sp3.exe
https://smpdl.sap-ag.de/~sapidp/012002523100008782452011E/cr2008sp4.exe
And you may need SP 3 or if you want to start off clean download the full build of SP 3 and then SP 4. Requires the keycode so make sure you have it, we can't give you a new one.
Don

Crystal Reports 2008 crashes in Windows 2003 terminal Services Session

Hi,
We installed Crystal Reports Server and Crystal Reports 2008 on a new Windows 2003 Small Business Server. Crystal Reports works when run at the physical console, but when accessed from Remote Desktop it crashes to the debugger when I try to:
a) open an existing working report that uses SQL Server 2005 parameterized stored procedure,
b) create a new report using any SQL Server 2005 parameterized stored procedure,
c) access help.
All the above work fine at the physical server but I need to access remotely using RDC.
I log in as administrator, I have tried turning off DEP and I am running RDC via the mstsc command both without and with the /admin switch to run in session 0 but there is still a difference between being at the physical console versus remote that CR does not like.
More: I have to drive a long way to get to the server to try things locally. For now, as a workaround, I have started crw32.exe at the physical server and I can use that when I log in via RDC - I just cannot start crw32.exe remotely and run it successfully. Also, when I do run remotely, I get the entire menu bar on startup with no start page, but running at physical server I get only the File, View and Help menus but I do get the Start page.
Any ideas?
Thanks,
Rob Hershfield
Dave Machado
Edited by: David Machado on Nov 17, 2008 9:39 PM

Permission issues

Crystal Reports 2008 crashes in Visual Studios Basic 2008

I have Visual Studio 2008 Basic with Crystal Reports 2008 (Full) running on Windows 7 Pro - 64-Bit. I am running VS in visual basic runtime and I encounter this problem very frequently, however not all the time.
What appears to be happening is when I have any one of my 11 solutions open and I try to open a crystal report, Visual Studio says that it has encountered a problem and needs to restart. This happens whether I am running the program as and administrator or not. After VS restartes and I open my solution again, I attempt to open the same report and it opens without crashing.
This seems to be a direct problem with Windows 7 and crystal reports, because I never had this problem while developing these solution in Windows XP.
~Paul

Make sure you have applied Visual Studio 2008 SP1.
Make sure you have Crystal Reports 2008 SP2 applied (unless you are using datasets with date time fields, then apply SP1).
SP 1 is here;
https://smpdl.sap-ag.de/~sapidp/012002523100006555792009E/cr2008win_sp1.exe
SP2 is here;
https://smpdl.sap-ag.de/~sapidp/012002523100009038092009E/cr2008win_sp2.exe
See if the updates help.
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup

Photoshop CS6 (Mac) crashes when opening files with type or using the type tool

Hi,
Photoshop CS6 keeps crashing when using the type tool or when opening files with type on it. I've quit suitcase, disabled the suitcase plug-in, reset the preferences in Photoshop there's no crash report coming up either the application just dies! I am currently trying a system restore from time machine to see if that works!. Any other suggestions would be greatly appreciated.
Many thanks
Olly

http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop-cs5.html

Photoshop 5.1 strange crashes when opening files

Hi there
I'd be grateful for any help with the following scenario:
I'm using Win 7 64bit, and have run Photoshop 64bit CS4 without issue since first owning the computer (2 years or so), along with the rest of CS4 Productions Studio etc; I've now upgraded to CS5.5 Production Studio
Now using Photoshop 5.1 64bit, I'm having trouble with Photoshop crashing when opening certain files - I get the 'Photoshop has stopped responding' windows message.
The problem is intermittent - but when it happens, re-oppening Photoshop and then trying to open the same file causes Photoshop to crash again, in the same way, over and over. The workaround seems to be that if you open several files at once, including the one that Photoshop crashed while openig, the files load ok - but this doesn't always work.
I've disabled openGL drawing in Photoshop, I have no 3rd party plugins installed, I've turned off all scratch disks except the C: drive, and I've tried loading the files from different hard drives, without effect. Once openned, I've re-saved the files in different loactions wih different names, to no effect.
I've also had a 'DDE Server Window:Photoshop.exe Application Error message a couple of times when closing Photoshop
There was also a day a couple of weeks back when workig on a particular file that contained a complex text layout, Photoshop 5.1 would repeatedly crash when trying to use the type tool - I have used a 'font fixer' program to check the fidelity of my fonts, and they're fine
Overall, given the amount I've actually used 5.1 since I installed it, it seems very unstable - not what I've come to expect from Photoshop at all (I've been using it since version 3.0)
If anyone could shed some light on any of this, and how I might get Photoshop stable like CS4 was, that would be really great, otherwise I'm going to have to step back a version
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Jon

A good possibility is that the latest version of Photoshop is demanding things of your display driver that it hasn't been asked to do before. Display driver updates do solve a LOT of issues... I suggest you visit the web site of the maker of your video card and see if they offer an updated display driver you can download and install.
Your mention of the type tool issues implies a possibly corrupted or badly formed font. Chris Cox just the other day shared a neat link to a handy font troubleshooting page... http://kb2.adobe.com/cps/843/cpsid_84363.html
Lastly, it never hurts to set all Photoshop preferences back to defaults and then reconfigure only the things you know you need to change... Do this by pressing and holding Control - Shift - Alt when cold-starting Photoshop. You have to be very quick, and if you're quick enough Photoshop will prompt you to confirm the deletion of the current preferences.
Good luck!
-Noel
P.S., At the moment, on my system Photoshop CS5 seems very stable. I had some periods of instability, and display driver updates from ATI seem to have solved that completely. Currently I'm using Catalyst 11.9, which may be interesting to you if you're using an ATI card.

Crystal reports xi release 2 open file excel protect with password

I am trying to open a file excel 2003 of which I know the password with crystal reports xi but when I select ACCESS / EXCEL DAO
NAME DB PIPPO.XLS
TYPE OF DATABASE EXCEL 8
PROTECTED ACCESS
PASSWORD DATABASE FOR EXAMPLE PIPPO
AND THEN OK
I RECEIVE AN ERROR MESSAGE
DESPITE THE PASSWORD IS CORRECT
THE MESSAGE IS THE FOLLOWING
access not succeeded
you detail dao error tails 0xc59
source dao.workspace
impossible description to decipher the file
someone can help me
this both with windows it approves business
what with windows xp
it programs office installed 2007 files excel saved in compatible formality 97/2003
I thank in advance for the help

Possibly Not supported in the version of CR you are using.

Crystal Reports 2008 - ERROR when changing datasource

Hi, I have a report that is connected to a test database that needs to have the datasource changed to the production database.
The Crystal Report has 2 "on-demand" subreports that the datasource has been changed for as well.
SQL 2000 Databases on 2 different servers (W2003) used the "Set Datasource Location" and followed steps listed previously in the forum.
Databases have different names but all tables are same in both.
Database Expert is showing all tables coming from new datasource BUT when report is run parameter prompt comes up, click ok
Error message - "Failed to retrieve data from the database" - click OK
Error message - "Invalid Argument provided"
Does anyone have an ideas on how to track down the issues.
Please let me know if you need any other information

Ok answers below:-
1. Crystal Reports 2008 Cersion 12.1.0.892
2. Connecting via OLEDB
3. Yes able to refresh newly created report without sub reports enclosed
4. Didn't know that this could be done - this report was done for us by a consultant who doesn't know how to fix this issue and reckons there is a bug in Crystal
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Any help appreciated I will try to go into the sub report and unlink - think I have found out how to do this.
Thanks for the help so far!!

Crystal Reports 2008 fails when called from e Web Service under 64bit OS

I have discovered that Crystal Reports 2008 doesn't work when called from a Web Service running under 64bit Windows platforms (in my case Windows 2003 Server and Windows XP 64bit); practically no object is instantiated. I've tried several solutions without success.
Before creating a wrapper component to use under COM+, is there anybody who has a better and cheaper solution than creating another component to wrap CR 2008 ?

Hi Sergio,
Before I mark this post as assumed answered I would just like to say and re-iterate that at this time there is no one answer and we fully understand your concerns. As you know in CR 6.0 it came in 16 and 32 bit versions because at the time 32 bit was relatively new but 16 bit was the norm. This is also true for 32 to 64 bit, 32 is the norm and 64 bit is relatively new. We know and are well aware 64 bit is the future and we are working as quickly as we can to move in that direction. Because of the complexity of the Product it's not simply a matter of re-compiling all of our dll's in 64 bit format. The core of our data connectivity with our database drivers which are dependant on third party clients must also need to support 64 bit modes. This as well as Printer drivers also need to be 64 compatable, there are a multitude of dependencies that we rely on that must add 64 bit support. As a programmer you are well aware of the issues around Thunking back and forth between 32 to 64 bits, it can cause delays and potentially loss of data which is a whole other issue. Not to mention also that we would have to ship both versions potentially doubling the size of the distribution packages or doubling the size of the dll's to have the ability to work in both modes. Relatively speaking of course, it would not be double the size but the variables would need to be able to allocate 32 or 64 memory blocks.
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So I'm sure you can see it's not simply a matter of saying yes we support 64 bit. It's a massive project that is going to take time to do and we have to wait for the third party drivers to commit also.
Visual Studio .NET 2005 and 2008 is the only option if you want true 64 bit but you will be limited on what DB's you can support and export formats you can export to. They are the only drivers we did convert to 64 bit.
Thank you for your understanding
Don

Word, PowerPoint and Excel Crash when opening Files from Sharepoint Site.

Hello,
I am in the process of rolling out office 2013 company wide. I have started with a batch of test users and a few including myself are reporting various office apps crashing with opening files from our SharePoint site. Although at times it will crash outside
of the site.
I have tired running each app in various modes (Safe-mode, Compatibility mode ect) but the same results keep happening. Although it does not happen all the time on other users machines its more frequent. If i download the file and open it locally this does
not appear to happen.
We are all running Office 2013 SP1 32bit on Windows 7 Machines.
One Common issue they everybody seems to have always points to "Faulting module path: C:\Windows\system32\VBScript.dll". I have done some digging but have not encountered any solution that points to this file. We constantly stay current on the
latest updates from MS.
Any suggestions would be very helpful.
Faulting application name: POWERPNT.EXE, version: 15.0.4701.1001, time stamp: 0x54e30979
Faulting module name: VBScript.dll, version: 5.8.9200.17267, time stamp: 0x54e80d2c
Exception code: 0xc0000005
Fault offset: 0x00004b18
Faulting process id: 0x235c
Faulting application start time: 0x01d05cfec4e68efd
Faulting application path: C:\PROGRA~2\MICROS~2\Office15\POWERPNT.EXE
Faulting module path: C:\Windows\system32\VBScript.dll
Report Id: 06a26b9a-c8f2-11e4-82f5-f01faf3ff4e9
Faulting application name: EXCEL.EXE, version: 15.0.4693.1000, time stamp: 0x54b5cf28
Faulting module name: VBScript.dll, version: 5.8.9200.17229, time stamp: 0x54b494b6
Exception code: 0xc0000005
Fault offset: 0x00004b18
Faulting process id: 0x10c0
Faulting application start time: 0x01d0591c4e4be9d4
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Faulting module path: C:\Windows\system32\VBScript.dll
Report Id: 991c342e-c50f-11e4-bb22-f01faf3ff4e9
Faulting application name: WINWORD.EXE, version: 15.0.4693.1000, time stamp: 0x54b5d322
Faulting module name: VBScript.dll, version: 5.8.9200.17229, time stamp: 0x54b494b6
Exception code: 0xc0000005
Fault offset: 0x00004b18
Faulting process id: 0x18ac
Faulting application start time: 0x01d058110aaeea68
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE
Faulting module path: C:\Windows\system32\VBScript.dll
Report Id: 49c2fed2-c404-11e4-adfe-f01faf3ff4e9
In some instances even outlook will crash as well although I think this is unrelated to sharepoint.
Faulting application name: OUTLOOK.EXE, version: 15.0.4693.1000, time stamp: 0x54b5d37b
Faulting module name: VBScript.dll, version: 5.8.9200.17229, time stamp: 0x54b494b6
Exception code: 0xc0000005
Fault offset: 0x00004b18
Faulting process id: 0x113c
Faulting application start time: 0x01d05911e9f9cde2
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: C:\Windows\system32\VBScript.dll
Report Id: bb795581-c508-11e4-bb22-f01faf3ff4e9

Bump - Wondering if anybody has seen this before?

CS3 photoshop crash when opening file

Photoshop crashes when opening a file.
This is the message I get.
Help!!

It would mke it easier to guess if you told us a bit more, like:
Operating System/version
Processor
Photoshop version number
Amount of RAM installed
Hard drive(s) capacity
Video card make and model
And read this:http://forums.adobe.com/thread/375816?tstart=0

Crystal Reports 2008 Crashes when opening File/Page Setup

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