Crystal Reports 2008 Excel Export Compatibility Patch - second attempt :)

Hello, I actually have a question related to the following thread, so I posted there and was recommended to start a new thread:
Crystal Reports 2008 Excel Export Compatibility Patch?
Question is related to the following doc, specifically, is this patch still available for CR 2008 or not?:
http://help.sap.com/businessobject/product_guides/cr2008V1/en/xi3_cr2008eecp_readme_en.pdf
A response from Don suggested this wasnt available for CR 2008 although this is confusing since the doc refers to CR 2008. My response was as follows and is essentially the question I still have (more so because we have another PeopleSoft/Oracle customer whos come across this doc and wants to know how to apply the fix for CR 2008). Thanks very much in advance!
Hi Don, I know this is an old thread, but Im also running into the same issue and am confused by your statement since the referenced PDF doc says this patch is available for CR 2008. Did you mean that the patch is no longer available or supported for CR 2008 for some reason? If so, any idea why?
Im a developer for Oracle/PeopleSoft and our PeopleSoft suite includes OEM Crystal. We recently upgraded to CR 2008 for our latest release and we are getting the same complaint from a few customers about not being able to output the XLS in Excel 8.0 compatiibility mode like before (In Crystal 9, we used the \Export\Excel\CompatVersion=80 registry key to enable this). So if this patch is available, it would be a huge benefit for us to be able to point our customers to it. If not, please still let me know eitherway.
Thanks very much!
Andrew

Hi Andrew,
So the story is the Rubik's patch has been available from CR 9 up until CR XI R1 as a simple download. In R2 and above to get it you have to log a case, work with a Report Rep to try to design your reports so they use the new export dll. To get you by until you have time to do so, and after filling out a query for the PM to get info on how to possibly improve the updated export dll to meet your needs, he will then send you the patch on the agreement that this is the LAST time you ask for it.
Support no longer has access to the patch so all requests must go through the Program Manager who keeps tract of who received it.
Bottom line is you need to update the reports to use the new export model.
That old legacy dll was bugging and impossible to maintain.
You can [purchase a support case here|http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=54722300].
This is not a bug and has been this way for 10 years now, time to update your export model and Excel Macro's....
Thank you for your understanding
Don

Similar Messages

BOE 4.0 and the Excel Export Compatibility Patch

I know that it still in beta but does any know if BOE 4.0 will continue to include support for the Excel Export Compatibility patch?
Thanks.

No, it's been 10 years of support for that format. Time to upgrade your reports and XLS sheets.

Internet Explorer7 Blocking Crystal Reports 2008 CrystalReportViewer Export

Visual Studio 2008 (VS 2008)
Crystal Reports 2008 (CR 2008)
Production Server: Windows Server 2003
Internet Browser: Internet Explorer 7 (IE7)
Crystal Reports Version: 12.0.2000.0 on both development and production
IE7 message: To help protect your security, Internet Explorer blocked this site from downloading files to your computer. Click here for options.
I am in the process of updating my websites from Visual Studio 2005 and Crystal Reports.NET 2005 to Visual Studio 2008 and Crystal Reports 2008.
In VS 2005, when creating a PDF or exporting from the CrystalReportsViewer, IE7 does not block the creation/download of the PDF, nor the download of an export.
Whereas, with VS 2008 and CR 2008 using the CrystalReportViewer in IE7 blocks the creation/download of the PDF, and the download of an export.
The message returned in the yellow box at the top of IE7 display window: To help protect your security, Internet Explorer blocked this site from downloading files to your computer. Click here for options.
If I select down Download Fileu2026 from the options, I must restart the PDF or export.
If I show another report, I have the same problem, even if I have stated to download the fileu2026.
1. What is different between the CrystalReportViewer versions?
2. What is recommended to avert this problem without having users change their IE7 settings?
I found this settings change at: http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?journalid=63F807B28AEC39CEE040AE0AB6E15FC5&docid=182320
Turn off the Information Bar for file downloads
This procedure will allow Web sites to automatically prompt you when downloading files, bypassing the Information Bar.
1. Open Internet Explorer.
2. Click Tools on the menu bar.
3. Click Internet Options...
4. At the Internet Options window, click the Security tab.
5. Click the Custom Level... button.
6. Security Settings window Security Settings window, scroll down to Downloads in the Settings: list.
7. Click to select Enable under Automatic prompting for file downloads.
8. Click the OK button.
9. At the Warning! message, click the Yes button to change the security settings for the zone.
10. Click the OK button.
You will now receive prompts directly from a Web site if it needs to download a file to your computer.

Hi Don:
Yes, this is an https:// site.
This is using X500 accounts for security. Once logged in, the site is running on an anonymous local user account.
On Internet Options | Security | Internet | Setting the security level as medium on (the lowest I was able to go) in IE7 does not allow the user to download without the message coming up. It even states on the side (- Prompts before downloading potentially unsafe content)
Workaround has been:
1. Set the site as a trusted site (Internet Options | Security | Trusted Sites | Sites | Add )
2. On the Trusted Sites Zone | Security level of this zone | Custom levelu2026
3. Downloads | Automatic prompting for file downloads u2013 change to Enable
Thanks for your input. I would like to resolve this issue. CrystalReportsViewer - Crystal Reports Exports/Printing methodology has been changed since Visual Studio 2005 .NET version.
Thank you for your input.
Patti

Need Crystal Reports Excel Export Compatibility Patch

I seached the threads and found that the person that started this thread:
Crystal Reports.NET Export to Excel
has the same issue/needs that I do. We have over 1000 crystal reports all written in 8.5. We MUST have the ability to export them accurately to Excel in the clean manner in which they were exported back in version 8.5. Apparently (for whatever reason) you guys have gone away from the old methodology of exporting to Excel, however I read that there is a compatibility patch that can be provided that would allow me to be able to export the reports to excel the way it use to work. What do I need to do to aquire this patch? Thanks.
Steve

Thanks Don for you reply. I noticed you said this was low priority for him, but to us it's a major priority as I said, one of our biggest clients is very upset about it and we need it fixed asap.
I understand what you are saying when you say that we "had 10 years to update it." However, please understand from our vantage point. We didn't upgrade b/c you're user license agreements were so expensive for us until you recently reworked it so as to be affordable. So we couldn't upgrade until recently. So now we "upgraded" to a newer version of Crystal which usually means things are enhanced and work better. However, in this case the newer version is causing us major problems in an area that use to work great. So we're finding it hard to blame ourselves for this.
I guess I am ignorant as to why SAP would go to an entirely different exporting methodology when the old methodology was working so well.
Anyway, thanks again and anything you can do to speed up the process of getting us a patch would be greatly appreciated.
Steve

Crystal Reports 2008 - Excel 2007 Data Source

Have been using Crystal reports 10 and have downloaded 2008 but I can't see a way that I can use an Excel 2007 spreadsheet .xlsx as a datasource. The reason I need 2007 is due to the increased number of columns.
Can anyone confirm if it can be done if so how
cheers
Malcolm

Hello,
Sorry its not supported. Next version of CR will support it.
CR 2008 will generate sheets for every 65,000 rows of data.
If you need that many coumns you may want to look at some other export format or refining your data.
Thank you
Don

Crystal Reports 2008 Export formats

We have a full version of Crystal Reports 2008 for use with our .net application. I also tried using the ReportAppServer's .NET assemblies but could not find a way to export to the following formats (this was possible in the previous versions of Crystal Reports)
Excel 8.0
Excel 8.0 Tabular
HTML 3.2
Looks like these are not supoorted with Crystal 2008? Can someone please confirm this?
I came accross a document that suggested use of Excel Export Compatibility patch to support lagacy versions of excel but could not find where to download the patch from.
Also, I did not find any document on what defalt HTML version the crystal viewer exports to. I believe it's HTML 4.0. Is this correct?

Hello,
Install the latest patches for CR 2008, SP2, and you'll find the legacy formats have been added back in for Excel and HTML 3.2 is an option.
Thank you
Don

Problem with keydecoder.dll in Crystal Reports 2008 Trial Version

Hello,
My company is interested in purchasing Crystal Reports 2008 and has asked me to download and try the trial version. However, I have been running into a keydecoder.dll problem. Setup was smooth and here are the details:
Problem message:
"Crystal Reports: Application Error Couldn't load keydecoder.dll"
I have Windows Vista and I have already configured all permissions and administrative rights to the problem to full control. I have also attempted to drag the keydecoder.dll application extension out of win32_x86 to the file folder crystal reports 2008. I have also already attempted to reinstall and making a new program file location named 'Crystal Reports 2008'.
I'm running out of ideas and would appreciate some help. Thank you

Hi Key,
I have found a business objects Note 1198801.
Please have a look to it.
We can find Business objects Note/KBase from here
[https://www.sdn.sap.com/irj/sdn/advancedsearch?cat=sdn_ossnotes&query=&adv=true#]
For your reference have a look to content of that Note:-
1198801 - Error: "Crystal Reports: Application Error - Couldn't load the keydecoder.dll" when attempting to start Crystal Reports XI
Symptom
When attempting to start Crystal Reports XI, the following error message appears:
"Crystal Reports: Application Error - Couldn't load the keydecoder.dll".
Cause :
The error message occurs because the CommonFiles entry has the wrong path in the registry.
Resolution :
CAUTION The following resolution involves editing the registry. Using the Registry Editor incorrectly can cause serious problems that may require you to reinstall the Microsoft Windows operating system. Use the Registry Editor at your own risk. It is strongly recommended that you make a backup copy of the registry files before you edit the registry. For information on how to edit the registry key, view the 'Changing Keys And Values' online Help topic in the Registry Editor (Regedit.exe).
To resolve the error message
Click Start > Run. The Run dialog box appears.
Type "regedit" in the Open: text field. Click OK. The Registry Editor appears.
Navigate to the following key: HKEY_LOCLAL_MACHINESOFTWAREBusiness ObjectsSuite 11.5Crystal Reports.
Double-click the CommonFiles string. The Edit String dialog box appears.
Ensure that the path points to the location of <installation directory>Common3.5 in.
For example, the default location is the following: C:Program FilesBusiness ObjectsCommon3.5 in.
Edit the path as necessary.
Click OK. Close the Registry Editor.
Crystal Reports starts successfully.
Hope that helps!!
Regards,
Shweta

Crystal Report 2008 doesn't set page size when export to excel file

Hi,
I am using Crystal Report 2008 Developer edition.
At Crystal report design time setting the below page setup:
Page Options -
to A3(297X420 mm)
Orientation --- Landscape
and using the following code in .net (c#)
I am using below format options to export in excel in .net 2005
ReportDocument oReport = new ReportDocument();
oReport.FormatEngine.PrintOptions.PaperOrientation = PaperOrientation.Landscape;
oReport.FormatEngine.PrintOptions.PaperSize = CrystalDecisions.Shared.PaperSize.PaperA3;
if (aParamlist.ReportFormat == ReportFormatEnum.MicrosoftExcel)
ExcelFormatOptions excel = new ExcelFormatOptions();
excel.ExcelUseConstantColumnWidth = false;
// Use detail section one as a guideline to determine column width
excel.ExcelAreaGroupNumber = 1;
//excel.ExcelAreaType = AreaSectionKind.Detail;
excel.ExcelAreaType = AreaSectionKind.Detail;
// Prepare exporting options
ExportOptions export = oReport.ExportOptions;
export.FormatOptions = excel;
export.ExportFormatType = ExportFormatType.Excel;
oReport.Export();
when export to excel it doesn't set the Paper Size to A3(297X420 mm).
Is there any way to set the paper size while export to excel or in other formats also????
Thanks & Regds,

Hi,
thanks for your email.
This is not happening in development environment.It is setting the paper size anf paper orientation properly.
this is happening in the production environment where only redist installation is done.
thanks

Invalid export DLL or export format" with Crystal Reports 2008 to Excel xls

We are experiencing the same issue as reported in the sticky thread. I answered in that thread, but thought that I woudl open a new thread to keep track of this issue. I can give you the responses to your questions you have requested in that thread:
Server Operating System - MS Windows Server 2003 R2 Enterprise Edition SP2
Version of the .NET Framework - MS .NET Framework 3.5 SP1
How did you deploy? - Installed CR 2008 SP1 runtime with msi package
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size? CRRuntime_12_1_mlb.msi dated Sept. 16, 2008 12:55:00 PM, size: 56,717,824 bytes
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory - File was created 9/13/08 11:21AM, 9451KB File Version: 12.1.0.882
How many libpng10.dll files are on your system? List all instances. - 1 instance is on the system located in C;\Program Files\Business Objects\Business Objects Enterprise 12.0\win32_x86 directory. It is dated 9/13/08 8:52:26AM 132KB version 1.0.30.1
Any additional comments - We have tried to export to PDF and this works successfully. However, we can not export to xls or rft formats.
CRXF_XLS.dll is 905KB 9/13/08 9:38AM Version 12.1.0.882
CRXF_RTF.dll is 509KB 9/13/08 9:35AM Version 12.1.0.882
We also have the CR XIR2 server runtime installed side by side on the server as we migrate from CR 2008 to CR XIR2 SP4 ( where this function does work currently).
Please let me know if you need anything additional.
Phil
"Invalid export DLL or export format" with Crystal Reports 2008
Posted: Sep 27, 2008 12:36 AM       E-mail this message      Reply
I've included this sticky because we are seeing many posts in this forum regarding the error Invalid export DLL or export format when exporting to Excel and RTF in .NET applications using the Crystal Reports 2008 .NET SDK.
Issue
Exporting a Crystal Report to Excel or RTF format
.NET application using the Crystal Reports 2008 runtime (version 12.0)
error Invalid export DLL or export format
We've been doing some testing in-house and haven't reproduced this behavior. In order to figure this issue out we will need your help. If you are getting this error please reply to this post with the following information:
Server Operating System
Version of the .NET Framework
How did you deploy?
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size?
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory
How many libpng10.dll files are on your system? List all instances.
Any additional comments
What We Know
The error invalid export DLL or export format may occur when exporting to Excel and RTF formats in .NET applications utilizing the Crystal Reports 2008 runtime (v 12.0)
Other export formats like Adobe PDF, Crystal Reports, CSV all export with no error
Some customers have resolved this by adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to their environment path variables
This may have something to do with the file libpng10.dll. Both crxf_xls.dll and crxf_rtf.dll are dependent on it.
Thanks in advance for your co-operation. We hope to figure out what is causing this issue soon.

Hi,
I am also having the same problem, except that I am not using Crystal Report 2008 runtime but the actual Crystal Report 2008 installation on Windows XP SP2 with VS Studio 2005 (VC++). MS .NET Framework 2.0.
Cyrstal Report XIR2 was installed on the same machine but uninstalled before installing Crystal Report 2008.
So only one instance of libpng10.dll and found in C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86
Crpe32.dll        3/1/2008 version 12.0.0.683
Crxf_xls.dll       3/1/2008 version 12.0.0.683
Crxf_rtf.dll         3/1/2008 version 12.0.0.683
crdb_oracle.dll 3/1/2008 version 12.0.0.683
libpng10.dll       3/1/2008 version 1.0.30.0             122880 bytes
There is no problem for exporting to pdf, html, word, csv, Crystal Report. If I create a testing report without any data from database, the testing report can then be exported also to rtf and xls.
Oracle 11.1.0.6 is the DB for the reports.
Adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to the path did not resolve my problem.
Any idea to fix this issue?
Thanks
Kin H Chan

Crystal Reports 2008 Missing Page Headers and Footers when Exporting Excel

After upgrading from Crystal Reports 9 to Crystal Reports 2008 we have noticed that when we export to Excel the document no longer retains the page headers and footers. After doing some reading I see that there is a property called ExportPageHeadersAndFooters that we can tap into. However, I am unable to get this to work for me. Below is my code, do you have any suggestions?
                ReportDocument rdReport = new ReportDocument();
                rdReport.Load(sReportFilePath);
                ExportFormatType exType = ExportFormatType.Excel;
                // create an instance of excel formatting options
                ExcelFormatOptions foFormat = new ExcelFormatOptions();
                foFormat.UsePageRange = false;
                foFormat.ExcelUseConstantColumnWidth = true;
                foFormat.ExcelTabHasColumnHeadings = true;
                foFormat.ExportPageBreaksForEachPage = true;
                foFormat.ExportPageHeadersAndFooters = ExportPageAreaKind.OnEachPage;
                // set up more exporting options
                rdReport.ExportOptions.ExportFormatType = ExportFormatType.Excel;
                rdReport.ExportOptions.ExportDestinationType = ExportDestinationType.DiskFile;
                rdReport.ExportOptions.FormatOptions = foFormat;
                rdReport.ExportToStream(exType);

I was able to get it to work but I had to do this.
ExportRequestContext expReqCntxt = new ExportRequestContext();
expReqCntxt.ExportInfo = rdReport.ExportOptions;
sExported = ((CrystalDecisions.CrystalReports.Engine.ReportDocument)rdReport).FormatEngine.ExportToStream(expReqCntxt);

Exporting Options in Crystal Reports 2008

I am using Crystal Reports 2008 to make my report for my users.   I am also programming a viewer in vb 2005 so the users can view the report without changing it. In the viewer I need to be able to export to excel or pdf or any other format. I want the user to be able to specify where and how to export the report. However when they press on the export button it is giving a save as dialog box, which, while it gives options to save as excel or pdf, it does not give the options such as to application, or to file, which are there in the full crystal report product.
My form gets the report name, sets up the data source and then displays it in a
CrystalReportViewer object.
CrystalViewer.ReportSource = MyReportDocument
        CrystalViewer.DisplayToolbar = True
        CrystalViewer.ShowRefreshButton = False
        CrystalViewer.DisplayStatusBar = True
        CrystalViewer.EnableDrillDown = True
        CrystalViewer.EnableRefresh = False
        CrystalViewer.EnableToolTips = True
        CrystalViewer.ShowExportButton = True
The export button is there, it just does not give all of the options that I would have expected. I see there are ways to programatically use the options, however the export dialog box that appears in crystal reports 2008 would be useful to the user here. Is there a way to make that box show up. Perhaps it should be and I am doing something wrong. I am very new to .net and crystal 2008, we used to use crystal 8.0 with vb6 for a viewer. In that version the export dialog box showed up correctly. Thank you for your help. Also, if i am posting this in the wrong forum area please let me know so i can post it where it should be.

You are doing things the correct way, unfortunately the export dialog is very basic. If you want this extra functionality, you will have to code it yourself.

CR2008 Not enough memory while exporting reports from Crystal Reports 2008

I have recently upgraded our Crystal Reports version from Crystal Reports Basic for Visual Studio 2008 to Crystal Reports 2008. After upgradation I am facing the problem "Memory full.OtherErrorFailed to export the report. Not enough memory for operation" when I am trying to export the report from Crystal Reports 2008 Report viewer, or directly from the code behind. The application is hosted application. The problem occurs in our production environment.
Server details:
OS: Windows 2003 Enterprise Edition R2 with SP2
IIS: IIS 6
.Net Framework: 3.5
Application details:
Hosted application using Crystal Reports 2008 SP 3
Crystal Reports Viewer version: 12.0.2000.0
The data binding of the report object is done through an ADODB dataset.
Web.Config:
<configuration xmlns="http://schemas.microsoft.com/.NetConfiguration/v2.0">
<configSections>
    <sectionGroup name="businessObjects">
      <sectionGroup name="crystalReports">
        <section name="printControl" type="System.Configuration.NameValueSectionHandler" />
        <section name="crystalReportViewer" type="System.Configuration.NameValueSectionHandler" />
      </sectionGroup>
    </sectionGroup>
</configSections>
<businessObjects>
    <crystalReports>
      <printControl>
        <add key="url" value="http://myserver/mysite/PrintControl.cab" />
      </printControl>
      <crystalReportViewer>
        <add key="documentView" value="weblayout" />
      </crystalReportViewer>
    </crystalReports>
</businessObjects>
<appSettings>
    <add key="CrystalImageCleaner-AutoStart" value="true" />
    <add key="CrystalImageCleaner-Sleep" value="60000" />
    <add key="CrystalImageCleaner-Age" value="120000" />
</appSettings>
<system.web>
    <httpHandlers>
      <add path="CrystalImageHandler.aspx" verb="GET" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
    </httpHandlers>
    <compilation debug="false">
      <assemblies>
        <add assembly="CrystalDecisions.Data.AdoDotNetInterop, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304" />
        <add assembly="CrystalDecisions.Shared, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.ReportAppServer.ClientDoc, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.Enterprise.InfoStore, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.Enterprise.Framework, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.ReportSource, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
        <add assembly="CrystalDecisions.CrystalReports.Engine, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
      </assemblies>
</system.web>
<system.webServer>
     <handlers>
         <add name="CrystalImageHandler.aspx_GET" verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" preCondition="integratedMode" />
     </handlers>
</system.webServer>
</configuration>
Sample Code:
Report = new CrystalDecisions.CrystalReports.Engine.ReportDocument();
Report.Load(Server.MapPath(strReportPath));
Report.SetDataSource(dsReport);
Creportviewer.ReportSource = Report;
For exporting the report to PDF
string Filename = Path.Combine(Environment.GetFolderPath(Environment.SpecialFolder.InternetCache).ToString(), Guid.NewGuid().ToString() + ".pdf");
Report.ExportToDisk(ExportFormatType.PortableDocFormat, Filename);
Clean Up Code: (Page_UnLoad event)
if (Report != null)
     Report.Close();
     Report.Dispose();
Creportviewer.ReportSource = null;
Creportviewer.Dispose();
dsReport = null;
GC.Collect();
GC.WaitForPendingFinalizers();
Can someone help me resolve the issue.

The .rpt file size is 14MB with the Data Save option enabled, 12MB without Data Save. Presumably the 12MB file size is because of the 24bit PNG we have as our background.
The Designer executes the report in less than a second and we can scroll through all pages and see the image fields perfectly.
When we Export to PDF, the Designer takes a long time, eventually gets to the 77%, the 7th record and returns "Export report failed" followed by "Memory full". If we export only page 1 of the 3 pages, it also returns a Memory full error. However, when the same report is run with only 1 page, that page exports to PDF but with a ridiculously large size and export time.
The machine has 2GB of physical memory with an 8GB pagefile with Windows 2003 (latest everything). The process runs up to about 1GB before reporting the memory full error.
We've also tried a variety of other suggestions posted in the other thread with no success.
We're happy to provide the RPT file to the Report Team to diagnose the problem. Ultimately, we need to be able to produce a 15 page report with approximately 45 images.
Our preferred scenario is fixing problem 2. The CR Designer seems quite capable of rendering our report and printing it to our third party PDF printer in a timely manner with small size. However, the API reports memory full.
The API resides in a dedicated reporting web service with NO other code except for loading the report, setting parameters and printing. When executing, it uses up to about 1.1GB before reporting the error.
Are there any other suggestions for fixing what we have? Are there known problems with large images in reports? Do we need to lodge a formal support request?
Regards, Grant.
PS. Grr and my message formatting is lost when I edited this message!!!
There is a 1500 character limit and then all formatting is removed to save space. Break you posts into separate entries.
Edited by: grantph on Sep 30, 2009 2:49 AM

Font style issue with exporting report in Crystal Reports 2008

Hi,
I got stuck on the below issue for a while. Please can anyone help on this?
When I designed and executed a report in Crystal Reports 2008 on my local PC, the font style and size used in charts were exactly what I was expecting.
However, after I exported the report to our BusinessObjects CMC and displayed it in InfoView, the font style and size in charts looked quite different from what they were in CrystalReports.
Any ideas of how to fix this issue?
Thanks!
BAI

Hi Nanda Kishore,
This is because you do not have proper rights on Business View Manager. Whenever you create a dynamic parameter in crystal and try to save the report on BO, it creates a Business view automatically. Now in your case, it is unable to create a business view due to insufficient rights.
Go in Business View Manager u2013 Repository exploreru2014You will find Dynamic Cascading Prompts folderu2014Right click on that and go in rights and add your user information and give full rights.
Also make sure that your BO and CR designer on same version and patch level.
Thanks,
Sastry

Failed to export the report in Crystal Reports 2008

I am using Crystal Reports 2008 version 12.1.0.892, when i try to export data to Microsoft Excel(Data Only) it's failing with the error "Failed to export the report.", please help in resolving this issue.

Hi Abhilash,
I tried suppressing the report header and page header it was working fine, but previously i used to export with all the headers. Without page headers the output file is of no use. I was facing the same issue on one of the local desktops too then i uninstalled the software and installed it again then it was working fine but its not the solution.
-Srikar

Error exporting to PDF from Crystal Reports 2008

Hi,
We are getting following error while exporting Crystal report to the PDF and preview in IE:
Description: Failed to export to a pdf file -- Selected exporter does not support one of the features used in this report. MyReport {DCA37817-1414-45A7-8DF9-75503B8CD0FE}.rpt
This report having chart object as subreport, however export to Excel works fine and we could see chart fine in Excel. Any other reports without charts are exporting fine to the PDF format only this one having issue.
Report developed with Crystal Reports 2008/SP2, server we are running this report having CRRuntime_12_0.msm merge file installed successfully. We can't install 12_2 or 12_3 downloaded from your site because of errors we are getting while setup with these merge files somehow.
Server configuration: Windows 2008 RC2 64bit, .NET framework 3.5, project executing report compiled as x86 ASP.NET project.
Thanks for help!
Leonid Shprekher
Bessemer Trust

Actually, the question boils down to; does the framework support the fonts?
I believe that my question re. this working in the designer was valid. The designer does not use the framework, so if it works there, it is either a framework issue or a runtime print engine issue.
I believe if you use the code below, it will list fonts available to the framework:
foreach(FontFamily ff in FontFamily.Families)
System.Diagnostics.Debug.WriteLine(ff.Name);
For more information see kbase [1198306 - Crystal Report displaying incorrect font in Microsoft Visual Studio .NET|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_dev/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333133393338333333303336%7D.do]
Ludek

Crystal Reports 2008 Excel Export Compatibility Patch - second attempt :)

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