Crystal Reports 2008 FP 3.6 Installation Error

Hello. Not sure if this is the right place in the forum, but could not figure out a better one. Anyway, I am having major issues installing FixPack 3.6 on Crystal Reports 2008 (updated through SP 3). I keep getting error during installation for "Version is Too Low". Then install shuts down.
Any thoughts? I tried re-installing SP 3, and verified my version is correct to match SP3. It is 12.3.0.601.
If it helps, my IT group instructed the FP 3.6 installation order as follows. My prior CR set up was SP2 with FP 2.4.
1. Business Objects XI 3.1 SP3 - Done
2. Crystal Reports SP3 - Done
3. Business Objects Integration Kit SP3 - Done
4. Business Objects XI FP 3.6 - Done
5. Crystal Reports FP 3.6 - Error
6. Business Objects Integration Kit FP 3.6 - Not Done.
Any thoughts or assitance would be greatly appreciated.
Thanks,
Barret

Hi,
Please try to apply fix pack on BOE and then try to apply it on Crystal Reports.
Install teh corresponding fix pack to BOE first befor applying it to Crystal.
Thanks
Aniket Nagdeo

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    <br />
    <br />
    I am making the setup for our application using InstallShield 2010.
    <br />
    <br />
    I recently updated the crystal reports 2008 runtime to version = 12.2.3.467.
    <br />
    <br />
    Based on this article
    <br />
    <br />
    <br />
    <br />
    Topic of the week (October 15, 2009)  
    <br />
    Date time field is blank when using ADO .NET dataset and Crystal Reports 2008, Service Pack 2.0
    <br />
    This is a new issue, very specific to CR 2008 and SP 2. Date time fields are stripped out of a report (or not
    <br />
    visible), if a report is consuming a .NET dataset which contains a date time field. A technical escalation has been
    <br />
    submitted and a work-around is detailed in note number 1392258
    <br />
    <br />
    <br />
    Since DateTime Column was not getting displayed in the deployment machine when running the report.
    <br />
    <br />
    So I downloaded the Crystal Report 2008 FP2.3 and merge module for the same and installed on my development machine
    <br />
    <br />
    where I am making the Setup.
    <br />
    <br />
    I am able to make the setup successfully without errors, but when I try to install the setup on the deployment machine I am getting
    <br />
    the errors as
    <br />
    <br />
    Error 1904.Module C:\Program Files\BusinessObjects\BusinessObjects Enterprise 12.0\win32_x86\CEReportSource.dll
    <br />
    failed to register
    <br />
    Same message pops up for N number of Crystal Dlls with message failed to register.
    <br />
    Even though as per article in your forums I am doing everything right.
    <br />
    I have correct Dll for VC++ 2005
    <br />u2022
    <br />
    Microsoft_VC80_ATL_x86.msm; version 8.0.50727.762
    <br />
    <br />
    u2022 Microsoft_VC80_CRT_x86.msm version 8.0.50727.762
    <br />
    <br />
    u2022 Microsoft_VC80_MFCLOC_x86.msm; version 8.0.50727.762
    <br />
    <br />
    u2022 Microsoft_VC80_MFC_x86.msm; version 8.0.50727.762
    <br />
    <br />
    u2022 Microsoft_VC80_OpenMP_x86.msm; version 8.0.50727.762 
    <br />
    <br />
    With exactly same versions as mentioned in the article.
    <br />
    <br />
    I followed the article in your forum
    <br />
    Building a deployment project with Crystal Reports 2008 (12.1.0.892) SP1
    <br />
    Posted on Mar. 09, 2009 08:22 AM in Business Objects
    <br />
    The same sort of errors is coming but I am doing everything right as per that article.
    <br />
    <br />
    To Inform you further before updating crystal reports 2008 runtime to version = 12.2.3.467.
    <br />
    <br />
    Everything was working fine, only problem was that Date Time column was not displaying at runtime on the deployment
    <br />
    <br />
    machine.
    <br />
    <br />
    With Regards
    <br />
    Arshad
    Edited by: arshhb on Dec 29, 2009 7:11 AM

    Dear Mr. Williams
    I dont think this is the issue related to MS Installer. Still based on your suggestion I downloaded the latest MS Installer from Microsoft Website and Installed on my setup machine and made the new setup with zero errors and warning.
    The deployment machine is having full rights and so there is no security issues  related to installation even though to clear the confusion I installed the setup on three other xp machines the result was same even after installing the latest MS installer on those machines as well.
    I wanrt to remind it again since I was facing the DATE TIME column Issue problem in reports on deployment machines so I updated the Crystal Reports TO CRFP 2.3 EXE AND MSM as mentioned in your forums regarding this known bug that if datetime column is getting from dataset then that column was not getting displayed.
    From that time onwards I am unable to install the setup on the deployment machines and I am getting errors unable to register errors crystal reports dlls.
    Apart from that I downloaded Crystal Reports 2008 Fix Pack 2.3 - Redist Install  (cr2008_fp23_redist.zip)  from the download page but i can't open it I am gettinig the error message doesnt appear to be a valid archive.
    Please help me and provide me some solution regardeing the issue I am stuck with.
    With Regards
    Arshad

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