Crystal Reports 2008 from 32 to 64 bit

Visual studion 2008 applications (both asp.net and console application) were created to run from 64 bit Windows service and use Crystal Reports 2008 ( We had to save reports as .txt and to do this upgraded to CR2008). However, applications run perfectly on 32-bit Windows servers after Crystal Reports SP2 runtime redistributable (CRRuntime_12_2mlb.exe), but when we try to run it from 64-bit machine "Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly" error is thrown.
We searched internet for answer, but found none.
Can anyone help?

Hi;
You may have better luck posting to the right forum. Repost to the .NET development forum, found here:
SAP Crystal Reports, version for Visual Studio
Regards,
Jonathan

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I think the frustration is coming more from the combination of lack of support for x64 (quite surprising for such an established product) combined with a site that's very difficult to navigate and use (the BusinessObjects site).
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Can someone help me resolve the issue.

The .rpt file size is 14MB with the Data Save option enabled, 12MB without Data Save. Presumably the 12MB file size is because of the 24bit PNG we have as our background.
The Designer executes the report in less than a second and we can scroll through all pages and see the image fields perfectly.
When we Export to PDF, the Designer takes a long time, eventually gets to the 77%, the 7th record and returns "Export report failed" followed by "Memory full". If we export only page 1 of the 3 pages, it also returns a Memory full error. However, when the same report is run with only 1 page, that page exports to PDF but with a ridiculously large size and export time.
The machine has 2GB of physical memory with an 8GB pagefile with Windows 2003 (latest everything). The process runs up to about 1GB before reporting the memory full error.
We've also tried a variety of other suggestions posted in the other thread with no success.
We're happy to provide the RPT file to the Report Team to diagnose the problem. Ultimately, we need to be able to produce a 15 page report with approximately 45 images.
Our preferred scenario is fixing problem 2. The CR Designer seems quite capable of rendering our report and printing it to our third party PDF printer in a timely manner with small size. However, the API reports memory full.
The API resides in a dedicated reporting web service with NO other code except for loading the report, setting parameters and printing. When executing, it uses up to about 1.1GB before reporting the error.
Are there any other suggestions for fixing what we have? Are there known problems with large images in reports? Do we need to lodge a formal support request?
Regards, Grant.
PS. Grr and my message formatting is lost when I edited this message!!!
There is a 1500 character limit and then all formatting is removed to save space. Break you posts into separate entries.
Edited by: grantph on Sep 30, 2009 2:49 AM

Crystal Reports 2008 from 32 to 64 bit

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