Crystal Reports 2008 on Windows 7

I have a client running Crystal Reports 2008 in a Windows 7 environment. The client states that when printing Crystal Reports, they will only print to his local printer, to the bypass tray. The client states that when changing the printer to any other network printer, the Crystal Reports will not print. The client also states that printing from other applications, such as his accounting software (Peachtree), Open Office, e-mail, etc. he is able to print to any printer without problems. Does anyone know if there are any outstanding problems with running Crystal Reports 2008 in a Windows 7 environment, or has anyone heard of this type of issue before?
Thank you,
Tammi

Thank you, Don. I have not verified if the client has downloaded and installed the Crystal Reports 2008 SP2 update yet or not, nor do I know which SP of Windows 7 they are running. I will forward this information to their IT person and have them confirm this for me.
To answer your other questions, I had disassociated the printer with the reports (we also check the NO PRINTER box before saving the reports). The client claims that the printing does not work in either the Crystal Reports Viewer, nor through the Designer. They are using this as a locally installed application (Windows not Web).
Thank you again for your suggestions. I will get them implemented right away, if they have not been.
Best regards,
Tammi

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ERROR MESSAGE **.

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Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly..

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Exception Details: CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime..

Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly..

Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86, x64, or Itanium) that is required. Please go to http://www.businessobjects.com/support for more information..

Source Error: .

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. .

Stack Trace: .

[LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime..

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What combination of compile and run time is needed to get around this issue?
See [this|https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=56787567] wiki. I think I may not have that wiki updated up to FP2.5, so the FP2.5 msm is here:
https://smpdl.sap-ag.de/~sapidp/012002523100002975182010E/cr2008fp25_mm.zip
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Ludek
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