Crystal Reports 2008 Setup Has Failed

Post Author: MWheeler
CA Forum: Upgrading and Licensing
I get a setup error as soon as I hit "install" on the English upgrade to 2008 on my Windows Xp Sp2 machine. I am running XI developer edition on this machine. The Window title for the error message is "Crystal Reports 2008 Setup Error" and the text is "Crystal Reports 2008 Setup has failed. If this continues contact http:
support.businessobjects.com". I tried to open a Support case on this, but the Create a Case screen didn't have anyplace to enter any data at all and ended up just timing out.

I have got the same error message.
I was unable to uninstall the program from the control panel.
Try to install Windows Installer CleanUp software, and uninstall with this program the previous version on Crystal Reports.
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

Similar Messages

Crystal Reports 2008 Setup Error

I've tried installing Crystal Reports 2008 on a Windows XP SP 3 machine and setup keeps failing. Any help would be greatly appreciated.

Posting Any error message would help also.
Likely you are missing dependencies. Make sure the 1.1 and 2.0 .NET Framework are installed and up to date and that you are installing with FULL local PC administrator rights.
Download Service Pack 1 and they try again by right clicking on the setup.exe and selecting Run as Administrator.
Thank you
Don

Failed to Install the Crystal Reports 2008

Post Author: cechow
CA Forum: Crystal Reports
Hi,
I am facing some error message when installing the Crystal Reports 2008 that I have purchased. I am currently working on a Windows XP Pro SP2, 1 GB RAM, 60 GD Free Space to install the Crystal Reports but failed. The error stated on the Crystal Reports installation screen is "Crystal Reports 2008 Setup has Failed".
Thanks.
Adrian

Post Author: cechow
CA Forum: Crystal Reports
Basic Template
Product: Crystal Report 2008
Version:
Patches Applied: I'm not sure what patches need to be installed
Operating System(s): Windows XP Professional SP2
Database(s): SQL Server 2000 sp3a
Error Messages: Failed to INstall the Crystal Reports 2008.Steps to Reproduce: When I entered the CR disc in the CD ROM, there was no auto-run, then i decided to browse into the CD and execute the Setup.exe which then prompt the error above. Please advise.Is there some Pre-requisites that I need to install, any JRE or some other application?

Crystal Reports 2008 installation fails

I recently re-installed Windows XP SP3 on my laptop and need to re-install Crystal Reports 2008.
I place the installation CD into the drive and the Auto-run application starts up and asks for the language to install.
I select English and click on the Install button.
After about 10 seconds I get a very cryptic error message.
Crystal Reports 2008 Setup Error
Crystal Reports Setup 2008 has failed.
If the problem persists, please contact Business Objects Product Support.
Any help in this matter would be greatly appreciated.
Edited by: Truper on Feb 9, 2010 1:58 PM

It's likely a dependency issue. Make sure the .NET frame 1.1 and 2.0 are installed. GO to Microsofts site or possibly they are an option in the update page.
Thank you
Don

Problem with keydecoder.dll in Crystal Reports 2008 Trial Version

Hello,
My company is interested in purchasing Crystal Reports 2008 and has asked me to download and try the trial version. However, I have been running into a keydecoder.dll problem. Setup was smooth and here are the details:
Problem message:
"Crystal Reports: Application Error Couldn't load keydecoder.dll"
I have Windows Vista and I have already configured all permissions and administrative rights to the problem to full control. I have also attempted to drag the keydecoder.dll application extension out of win32_x86 to the file folder crystal reports 2008. I have also already attempted to reinstall and making a new program file location named 'Crystal Reports 2008'.
I'm running out of ideas and would appreciate some help. Thank you

Hi Key,
I have found a business objects Note 1198801.
Please have a look to it.
We can find Business objects Note/KBase from here
[https://www.sdn.sap.com/irj/sdn/advancedsearch?cat=sdn_ossnotes&query=&adv=true#]
For your reference have a look to content of that Note:-
1198801 - Error: "Crystal Reports: Application Error - Couldn't load the keydecoder.dll" when attempting to start Crystal Reports XI
Symptom
When attempting to start Crystal Reports XI, the following error message appears:
"Crystal Reports: Application Error - Couldn't load the keydecoder.dll".
Cause :
The error message occurs because the CommonFiles entry has the wrong path in the registry.
Resolution :
CAUTION The following resolution involves editing the registry. Using the Registry Editor incorrectly can cause serious problems that may require you to reinstall the Microsoft Windows operating system. Use the Registry Editor at your own risk. It is strongly recommended that you make a backup copy of the registry files before you edit the registry. For information on how to edit the registry key, view the 'Changing Keys And Values' online Help topic in the Registry Editor (Regedit.exe).
To resolve the error message
Click Start > Run. The Run dialog box appears.
Type "regedit" in the Open: text field. Click OK. The Registry Editor appears.
Navigate to the following key: HKEY_LOCLAL_MACHINESOFTWAREBusiness ObjectsSuite 11.5Crystal Reports.
Double-click the CommonFiles string. The Edit String dialog box appears.
Ensure that the path points to the location of <installation directory>Common3.5 in.
For example, the default location is the following: C:Program FilesBusiness ObjectsCommon3.5 in.
Edit the path as necessary.
Click OK. Close the Registry Editor.
Crystal Reports starts successfully.
Hope that helps!!
Regards,
Shweta

Crystal Reports 2008 database error

I want to make a change to an already existing Crystal Report. The database table(s) were specified with the "add Command" command and so the report uses an SQL command to access the tables. (An ODBC connection is used to access tables.) When I go to the database expert and edit the "Command", make a change (or no change for that matter) and click save, I get the following error message:
Invalid Argument Provided.
Details: The alias requested 'Command', contains a combination of characters which is not considered to be valid.
I know a similar error occurred in an earlier version of Crystal, but please note I am using Crystal Reports 2008. Has anyone else experienced this issue? Does anyone know a fix or workaround?
Thanks,
Larry
Here is one of the SQLs that I am talking about:
SELECT T.BatchNum, T.InstNum, T.SiteNumber, T.RecDate, T.RecTime, T.Dept, T.VoidStatus, T.BookCode, T.BookNum, T.BPageNum, Concat(T.BookCode, ' ', T.BookNum, ' ', T.BPageNum) as 'Cd Bk Pg', T.InstCode, T.InstDescIndexing, T.TotalPages, T.Operator, A.Code
FROM TBL_Transactions T
left outer join TBL_ARtrans A on A.BatchNum = T.BatchNum
where T.BatchNum = {?Com_BatchNum}

Larry, I'd recommend posting this query to the Crystal Reports Design forum:
SAP Crystal Reports
That forum is monitored by qualified technicians and you will get a faster response there.
Thank you for your understanding,
Ludek

*Crystal Reports 2008 connection to oracle 11g database error IM003*

Hi ,
I am getting the following error when connecting to Oracle 11 g database using Crystal Reports 2008.
_Logon Failed:Details: IM003:Specified driver could not be loaded due to system error 127 ( Oracle in OraClient11g).
Datebase Vendor Code:160.
The Login and Pw that I am using are correct.
*Could you please let me know any steps that i need to do to resolve this problem.
Thanks!*

Hello,
I haven't seen that error in years... There was a version of Oracles client that did not put the client install into the PATH statement.
Add the Oracle ...\Bin folder to your System Environment variables and then it should work.
Thank you
Don

Export from Crystal Reports 2008 viewer fails if run on separate thread

I have a windows desktop application written in Visual Basic using Visual Studio 2008. I have installed and am trying Crystal Reports 2008 to run a report. Everything seems to work well except that when I preview a report (using the viewer control) and click the export button found in the upper left corner of that control, I get the following message:
Error 5: Current thread must be set to single thread apartment (STA) mode before OLE calls can be made. Ensure that your Main function has STAThreadAttribute marked on it. This exception is only raised if a debugger is attached to the process.
I am a little confused on what to do exactly. Is the problem because I am running in the Visual Studio 2008 IDE? It says this exception is only raise if a debugger is attached to the process. No, I tried running it outside the IDE. The exception wasn't generated but the application hung when the button was clicked.
It says the current thread must be set to single thread apartment (STA) mode. If the report is run on its own thread, is the "current" thread the thread the report is running on or is the main application's UI thread? I don't think I want to set my main application to single thread apartment mode because it is a multi-threaded application (although I really don't know for sure because I am new to multi-threaded programming).
My objective is to allow reports to run asynchronously so that the user can do other things while it is being generated. Here is the code I use to do this:
    ' Previews the report using a new thread (asynchronously)
    Public Sub PreviewReportAsynch(ByVal sourceDatabase As clsMainApplicationDatabase)
        Dim backgroundProcess As System.ComponentModel.BackgroundWorker
        ' Start a new thread to run this report.
        backgroundProcess = New System.ComponentModel.BackgroundWorker
        Using (backgroundProcess)
            ' Wire the function we want to run to the 'do work' event.
            AddHandler backgroundProcess.DoWork, AddressOf PreviewReportAsynch_Start
            ' Kick off the report asynchronously and return control to the calling process
            backgroundProcess.RunWorkerAsync(sourceDatabase)
        End Using
    End Sub
    Private Sub PreviewReportAsynch_Start(ByVal sender As Object, ByVal e As System.ComponentModel.DoWorkEventArgs)
        ' The source database needed to call preview report was passed as the only argument
        Call PreviewReport(CType(e.Argument, clsMainApplicationDatabase))
    End Sub
    ' Previews the report. From the preview window, the user can print it.
    Public Function PreviewReport(ByVal sourceDatabase As clsMainApplicationDatabase) As FunctionEndedResult
        Dim errorBoxTitle As String
        Dim frmPreview As frmReportPreview
        ' Setup error handling
        errorBoxTitle = "Preview " & Name & " Report"
        PreviewReport = FunctionEndedResult.FAILURE
        On Error GoTo PreviewError
        ' Set up the crxReport object
        If InitializeReportProcess(sourceDatabase) <> FunctionEndedResult.SUCCESS Then
            GoTo PreviewExit
        End If
        ' Use the preview form to preview the report
        frmPreview = New frmReportPreview
        frmPreview.Report = crxReport
        frmPreview.ShowDialog()
        ' Save any settings that should persist from one run to the next
        Call SavePersistentSettings()
        ' If we got this far everything is OK.
        PreviewReport = FunctionEndedResult.SUCCESS
PreviewExit:
        ' Do any cleanup work
        Call CleanupReportProcess(sourceDatabase)
        Exit Function
PreviewError:
        ' Report error then exit gracefully
        ErrorBox(errorBoxTitle)
        Resume PreviewExit
    End Function
The variable crxReport is of type ReportDocument and the windows form called 'frmPreview' has only 1 control, the crystal reports viewer.
The print button on the viewer works fine. Just the export button is failing. Any ideas?

Hi Trevor.
Thank you for the reply. The report document is create on the main UI thread of my application. The preview form is created and destroyed on the separate thread. For reasons I won't get into, restructuring the code to move all the initialization stuff inside the preview form is not an option (OK, if you a really curious, I don't always preview a report, sometimes I print and/or export it directly which means the preview form isn't used).
What I learned through some other research is that there are some things (like COM calls and evidently some OLE automation stuff) that cannot be run on a thread that uses the MTA threading model.   The export button probably uses some of this technology, thus the message stating that an STA threading model is required. I restructured the code as follows to accomodate this requirement. Here is a sample:
' Previews the report using a new thread (asynchronously)
    Public Sub PreviewReportAsynch(ByVal sourceDatabase As clsMainApplicationDatabase)
        Dim staThread As System.Threading.Thread
        ' Start the preview report function on a new thread
        staThread = New System.Threading.Thread(AddressOf PreviewReportAsynchStep1)
        staThread.SetApartmentState(System.Threading.ApartmentState.MTA)
        staThread.Start(sourceDatabase)
    End Sub
    Private Sub PreviewReportAsynchStep1(ByVal sourceDatabase As Object)
        Dim staThread As System.Threading.Thread
        ' Initialize report preview. This includes staging any data and configuring the
        ' crystal report document object for use by the crystal report viewer control.
        If InitializeReportProcess(DirectCast(sourceDatabase, clsMainApplicationDatabase)) = FunctionEndedResult.SUCCESS Then
            ' Show the report to the user. This must be done on an STA thread so we will
            ' start another of that type. See description of PreviewReportAsynchStep2()
            staThread = New System.Threading.Thread(AddressOf PreviewReportAsynchStep2)
            staThread.SetApartmentState(System.Threading.ApartmentState.STA)
            staThread.Start(mcrxReport)
            ' Wait for step 2 to finish. This blocks the current thread, but this thread
            ' isn't the main UI thread and this thread has no UI anymore (the progress
            ' form was closed) so it won't matter that is it blocked.
            staThread.Join()
            ' Save any settings that should persist from one successful run to the next
            Call SavePersistentSettings()
        End If
        ' Release the crystal report
        Call CleanupReportProcess(DirectCast(sourceDatabase, clsMainApplicationDatabase))
    End Sub
    ' The preview form must be launched on a thread that use the single-threaded apartment (STA) model.
    ' Threads use the multi-threaded apartment (MTA) model by default. This is necessary to make the
    ' export and print buttons on the preview form work. They do not work when running on a
    ' thread using MTA.
    Public Sub PreviewReportAsynchStep2(ByVal crxInitializedReport As Object)
        Dim frmPreview As frmReportPreview
        ' Use the preview form to preview the report. The preview form contains the crystal reports viewer control.
        frmPreview = New frmReportPreview
        frmPreview.Report = DirectCast(crxInitializedReport, ReportDocument)
        frmPreview.ShowDialog()
    End Sub
Thanks for your help!
Andy

Crystal reports 2008 sp3 : An error has occurred while attempting to load t

Hello,
Please forgive me for posting in the CR .NET forum because we are using the full Crystal Reports 2008 product and I did not see a category for it. If there is a better forum for this question, please let me know or feel free to move it.
We are having trouble deploying our crystal reports 2008 reports to a Windows Server 2008 R2 server in an aspx application...
I have been working on this issue for 4-days and cannot seem to make any progress, so I would really appreciate your help.
Our Environment:
Development Computer (32-bit, WinXP)
VS2008 (fully updated, was not installed with its Crystal Reports feature)
Crystal Reports 2008 SP3 (downloaded and installed "cr2008_sp3_fullbuild")
Database Server (64-bit)
"SERVER2" is a Microsoft SQL Server 2008 server, fully updated
Web Server (64-bit)
"SERVER3" is a Microsoft Server 2008 R2 Web server.
We have an application that is installed on the Web server and it pulls data from the database server.
The webpages are accessing the database properly. There is a ShowReport.aspx webpage that has the
CrystalReportsViewer on it. We send parameters and logon information to ShowReport.aspx. ShowReport
works properly on our development computer and the report looks good, but it fails on the web server.
We downloaded CRRuntime_12_3_mlb.msi (X86) from SAP/CR and installed it on the web server without any issues.
Our application pool on the web server for this application is set to 32-bit mode. When I launch the
application, it works properly with the database and displays data on web pages, but when I try to
view a report on ShowReport, I get the following error message:
An error has occurred while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86, x64, or Itanium) that is required.
According to everything that I have read, I have properly matched the DLLs: On the development computer, "cr2008_sp3_fullbuild" was installed; On
the web server, "CRRuntime_12_3_mlb.msi (X86)" was installed. They are both Crystal Reports 2008 and not .NET. CR.NET was not installed on our development computer, so our application was built with full Crystal Reports 2008 SP3. On our development computer, .ENGINE is 12.0.2000.0 and
the same version is on the web server.
So, I am completely at a loss as to why we are encountering this error. Help, Please!!!
Thank you in advance,
Mike

Hi Mike,
Did you set your project for X86 mode only? If not do so and rebuild and deploy your app.
Thank you
Don

How to overcome the Memory leakage issue in crystal report 2008 SP2 setup.

I have developed the small windows based application tool with help of Visual studio 2008 for identify the memory consumption of crystal report object. It helps to load the crystal report objects in the memory and then released the object from the memory. The tool simply does the u201CLoading and Unloadingu201D the objects in the memory.
The tool will be started once u201CTest_MemoryConsumption.Exeu201D executed. The u201CTest_MemoryConsumption.Exeu201D consumes u201C9768 KBu201D memory before load the crystal report object in memory. It means, 9768 KB is normal memory consumption for run the tool.
Crystal report object initiated by the tool and object help to load the report in memory once the tool initiated the crystal report object. Now u201CTest_MemoryConsumption.Exeu201D consumes u201C34980 KBu201D memory during the crystal report object creation and report load process. The actual memory consumption of crystal report object is 34980u20139768=u201C25212u201DKBu201D.
The memory consumption u201C34980 KBu201D will be continued till the end of the process. The memory consumption will be reduced to u201C34652 KBu201D from u201C34980 KBu201D once report load process completed. It means, u201C328 KBu201D memory only released from the memory consumption. Tool enables the Release command for the crystal report object. But crystal report object does not respond to the command and will not release his memory consumption.
The memory consumption u201C34652 KBu201D will be stayed in the memory once job ends. If i again initiate the crystal report object then it crystal report object start to consume the memory from 34652 KB.
Database objects and crystal report objects are properly used in the tool. The object release commands properly communicated to crystal report setup. But the u201CCrystal report service pack 2u201D setup unable to respond the commands which has enabled from .Net Tool. Crystal report objects are properly initiated and disposed in the tool. But the crystal report unable to release from the server.
The memory consumption will be reduced once the server restarted or kill the application.
Crystal report 2008 and crystal report 2008 SP2 setup available in the server.
Microsoft .Net Framework 2.0 SP2, Microsoft .Net Framework 3.0 SP2 and Microsoft .Net Framework 3.5 SP1 are available in the server,
Could you please suggesst how to avoid the memory consumption keep increasing and how to release the memory consumption once the crystal object disposed???

Hi Don..
My case is different one. I hope, the problem with Run time Installation setup file (Crystal report 2008 Serivce Pack2 installer) which we installed in the server.
Let me explain with Live scenario which our client faced in crystal report 2008 Service pack2 Installer.
Our client is using a application to help to print their reports. The application is developed with Windows service.
Windows service keep on running in the server. Windows service executes the client 's crystal reports( Labels Report, Stock report) which designed for clients need and the reports will be printed from printer.
10 Same type report (Label Report) will be printed in 1 minute. Reports are not printing during non business hours. But the windows service keep on running. Memory cosumption of application will be 160 MB in business hours.
For Example, On Monday the application memory consumption starts with 160 MB. The Memory consumption will be reached 165 MB in peak business hours. Then the memory will be ended in163 MB in the End of Monday. It means, The memory consumption will be in 163 MB during the non business hours. Reports will not be printed in non business hours.
On Tuesday, the application memory consumption starts with 163 MB and it will be reached 168 MB during the peak hours. The Memory consumption will be ended in 165 MB in the end of Tuesday. The same process contiues till friday. End of friday, the memory consumption of the application will be ended with 170 MB.
Application Memory Consumption slowly increasing in the server. In 5 days, Memory consumption reached Threshold value (170 MB) of the server. Application gets hanged up once the memory consumption reached 170 MB. We got the error messages as "Attempted to read write protected memory " / "Not Enough memory for process". If we restart server / If we restart the service then memory consumption of application get reduced to 160 MB.
From the above scenario, We came know that the either the problem with Application object or the problem crystal report object. In the application, We have checked dispose methods of application objects completly. I am sure that application objects are properly disposed in the application. I hope the problem not with application objects. The problem with Crystal report objects.
Application properly communicates the dispose methods to crystal report objects. Crystal report objects are not released from
the memory.
Crystal report 2008 Serive Pack 2 setup installed in the server.
As you said, If Crystal report runtime is not released from memory then memory consumption keep increase??? In service oriented architecture application, how to unload the crystal report runtime??
Do you any fix for this kind of issue??
Willl Crystal report 2008 service pack 3 help on this issue??

Unable To Print or Access Page Setup in Crystal Reports 2008

I have Win 7 32 bit, and installed Crystal Reports 2008 last week (v12.0.0.683 from the Help window).
Every time I open a report, and from the Preview tab clicking File -> Print, or File - > Page Setup, I immediately receive a Windows message that "Crystal Reports has stopped working". After a few seconds, another Windows message displays "Crystal Reports has stopped working - a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". Then Crystal completely closes.
I downloaded sample reports from the BO website, and still receive the error, so I don't think it's the report.
When I view the Event Log, I see the following:
Faulting application name: crw32.exe, version: 12.0.0.683, time stamp: 0x47c8be9a
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdadb
Exception code: 0xc0000374
Fault offset: 0x000c283b
Faulting process id: 0x94
Faulting application start time: 0x01cc1fc304e98ecd
Faulting application path: C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crw32.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 3cfc99e6-8bb8-11e0-b8ef-00248122792c
I have uninstalled and reinstalled CR 2008 multiple times and continue to receive the same error. I tried updating to SP1 (Version 12.1.0.892 Incremental) but I receive the following error: "A BusinessObjects product at a lower patch level is detected. The installation cannot continue. Please update all installed products to the SP1 patch level, then restart this installation".
Need to print my reports - any ideas?

Sorry busy on Support cases and they take precedence over this community forum.
Very interesting....
In a test application I use I have this routine to get the local printers:
private void frmMain_Load(object sender, System.EventArgs e)
     if (System.Drawing.Printing.PrinterSettings.InstalledPrinters.Count > 0)
          foreach(String myPrinter in System.Drawing.Printing.PrinterSettings.InstalledPrinters )
               cboCurrentPrinters.Items.Add(myPrinter);
          cboCurrentPrinters.SelectedIndex = 0;
     else
          rdoCurrent.Enabled = false;
          EnableDisableCurrentControls(false);
     //For printers exposed to System account as per MS Kbase
     //http://support.microsoft.com/default.aspx?scid=kb;en-us;184291
     //Look to HKEY_USERS\.Default\Software\Microsoft\Windows NT\CurrentVersion\Devices
     Microsoft.Win32.RegistryKey mySystemPrinters =
          Microsoft.Win32.Registry.Users.OpenSubKey(@".DEFAULT\Software\Microsoft\Windows NT\CurrentVersion\Devices");
     foreach (String defaultPrinters in mySystemPrinters.GetValueNames())
          cboDefaultPrinters.Items.Add(defaultPrinters);
     if (cboDefaultPrinters.Items.Count > 0)
          cboDefaultPrinters.SelectedIndex = 0;
     else
          rdoDefault.Enabled = false;
Note the MS Kabse on where the printer registry is. Now the odd part is on one of my test development PC's it won't populate the Default User Printer list, only the Local User Printers. I take this same app to another PC and it works just fine. The register keys are there but for some reason on my Windows 7 64 bit it won't show them, the other strange part is I have full access to both keys. I have not been able to figure out why this happens...
I'm thinking this may be related to your issue.... But I don't have a solution, very strange... I've even gone into regedit32 and set full permissions on the various keys and it still doesn't work...
I have other VM-ware images if I need to get past that part for testing so I never drilled into why, I believe it has to be some Windows/Firewall/Anti-virus configuration or something our IT department pushed into my local Profile.... What that is I don't know unfortunately.
I'll do some looking and testing. You may want to post this on Microsoft forums as well.... Ask about printer permissions.
Thanks
Don

Crystal Reports 2008 failed to retrive data, and instead deleted it.

I have been using crystal reports 2008 for the past year or so with our billing software through an OBDC data source. I was using xp pro sp3. However I recently upgraded to a new computer running xp pro sp3 as well, and now I am having some serious issues.
When I try to connect to a data source in the database expert, it shows all the tables, and then the field explorer shows the fields, but when I actually try to brows the data, view a preview, verify the database, or refresh an old report it gives me an error and DELETES the .dat file that the field was located in. I am so glad I have regular backups to restore too, because pulling a report nuked 5 .dat files.
The errors I am getting are as follows:
"Failed to retrieve data from database."
Clicked ok
"Failed to retrieve data from database."
Clicked ok
"Database Connector Error: 'HY000:[Pervasive][ODBC Client Interface][LNA][Pervasive][ODBC Engine Interface][Data Record Manager]The file cannot be created with Variable-trail Allocation Tables (VATs)(Btrieve Error 105)'"
Clicked ok
"Failed to retrieve data from database.
Details:HY000:[Pervasive][ODBC Client Interface][LNA][Pervasive][ODBC Engine Interface]Unable to open table: <nameoftable>"
Click ok
and Crystal stays open but has just deleted the .dat file that the table was located in. It will still show the fields but no data. Trying to open the other software leads to an error "missing <name of table>.dat" It then has to be restored from a backup.
I have tried updating crystal as well as fully uninstalling it and reinstalling it, we have created a new ODBC connection, and cloned the database for testing purposes. The same thing occurs with the new database and ODBC data source.
We have no other computers, except my old one that has crystal reports on it. I have tried the old computer again and it is working fine.
Does anyone have an suggestions? This is pretty critical. Thanks in advance.
Edited by: Russellk on Jan 13, 2010 8:27 PM

Hello, you could try turning on ODBC tracing to see if it logs anything. It's a pain to get going but here's how.
Go to ODBC Admin, Click on the Tracing tab and create a log file and save. Don't start tracing yet. Close the ODBC admin and then re-open it and then turn tracing on. You may have to do this a few times to get it working.
Once it's tracing then open CR and try the demo data. Then close the report, log off, log onto the real data and do the same with a new report. You'll see a bunch of ODBC API's but there may be one or 2 that don't look right or errors may be logged compared to the DEMODATA.
Another suggestion is it may not be your PC doing the deleting. Maybe the Server thinks you have infected the data files and it's deleting them. Have a look in anti-virus quarantine logs on the server to see if it's doing the nasty....
Check the trust between your PC and the server.
I've also seen this type of odd behaviour with corrupted Profiles. Check with your IT guys on creating a new one for you, it's apain because you loose everything on your work station.
What happens if you log on from another PC using your account? Does that also delete the files? Or get someone else who it does work for log into your PC, does that work? If so it may be your Profile is either not trusted or it's been corrupted.
Good luck
Don

Database Logon Failed which created by Crystal Report 2008

this time i meet the famous error again which is database logon failed.
i created a crystal report 2008 starting from blank report, then connect with odbc
i use 2008 method
objRpt.SetDatabaseLogon(db_username, db_password, odbc_name, database_name);
2008 method will get database logon failed even set database location and verify database again
then i use 8.5 method and try again for 2008 report. it said field name is unknown for one of formula
then i drag field again for formula and set database location and verify database again
it said the same error.
then i uninstall 8.5 crytal report software in window 7 deployment machine, and do above again, it said the same error
//'Create a new Stored Procedure Table to replace the reports current table.
        CrystalDecisions.ReportAppServer.DataDefModel.Procedure boTable = new CrystalDecisions.ReportAppServer.DataDefModel.Procedure();
        //'boMainPropertyBag: These hold the attributes of the tables ConnectionInfo object
        PropertyBag boMainPropertyBag = new PropertyBag();
        //'boInnerPropertyBag: These hold the attributes for the QE_LogonProperties
        //'In the main property bag (boMainPropertyBag)
        PropertyBag boInnerPropertyBag = new PropertyBag();
        //'Set the attributes for the boInnerPropertyBag
        boInnerPropertyBag.Add("Connect Timeout", "15");
        //boInnerPropertyBag.Add("Data Source", "MyDataSource");
        boInnerPropertyBag.Add("Data Source", "10.1.1.191");
        boInnerPropertyBag.Add("DataTypeCompatibility", "0");
        boInnerPropertyBag.Add("General Timeout", "0");
        //boInnerPropertyBag.Add("Initial Catalog", "MyCatalog");
        boInnerPropertyBag.Add("Initial Catalog", database_name);
        boInnerPropertyBag.Add("Integrated Security", "False");
        boInnerPropertyBag.Add("Locale Identifier", "1033");
        boInnerPropertyBag.Add("MARS Connection", "0");
        //boInnerPropertyBag.Add("OLE DB Services", "-5");
        //boInnerPropertyBag.Add("ODBC", "-5");
        boInnerPropertyBag.Add("ODBC", "Cheque");
        boInnerPropertyBag.Add("Provider", "SQLNCLI");
        boInnerPropertyBag.Add("Tag with column collation when possible", "0");
        boInnerPropertyBag.Add("Trust Server Certificate", "0");
        boInnerPropertyBag.Add("Use Encryption for Data", "0");
        //'Set the attributes for the boMainPropertyBag
        boMainPropertyBag.Add("Database DLL", "crdb_ado.dll");
        //boMainPropertyBag.Add("Database DLL", "p2sodbc.dll");
        //boMainPropertyBag.Add("QE_DatabaseName", "VEPILOT");
        boMainPropertyBag.Add("QE_DatabaseName", database_name);
        //boMainPropertyBag.Add("QE_DatabaseType", "OLE DB (ADO)");
        boMainPropertyBag.Add("QE_DatabaseType", "ODBC");
        //'Add the QE_LogonProperties we set in the boInnerPropertyBag Object
        boMainPropertyBag.Add("QE_LogonProperties", boInnerPropertyBag);
        boMainPropertyBag.Add("QE_ServerDescription", "MyServer");
        boMainPropertyBag.Add("QE_SQLDB", "True");
        boMainPropertyBag.Add("SSO Enabled", "False");
        //'Create a new ConnectionInfo object
        CrystalDecisions.ReportAppServer.DataDefModel.ConnectionInfo boConnectionInfo = new CrystalDecisions.ReportAppServer.DataDefModel.ConnectionInfo();
        //'Pass the database properties to a connection info object
        boConnectionInfo.Attributes = boMainPropertyBag;
        //'Set the connection kind
        boConnectionInfo.Kind = CrConnectionInfoKindEnum.crConnectionInfoKindCRQE;
        //'*EDIT* Set the User Name and Password if required.
        boConnectionInfo.UserName = db_username;
        boConnectionInfo.Password = db_password;
        //'Pass the connection information to the table
        boTable.ConnectionInfo = boConnectionInfo;
CrystalDecisions.ReportAppServer.DataDefModel.Tables boTables = objRpt.ReportClientDocument.DatabaseController.Database.Tables;
            CrystalDecisions.CrystalReports.Engine.Tables tables = objRpt.Database.Tables;
            foreach (CrystalDecisions.CrystalReports.Engine.Table table in tables)
                if (!string.IsNullOrEmpty(table.Name))
                    //boTable.Name = table.Name;
                    //boTable.QualifiedName = database_name + ".dbo." + table.Name;
                    //boTable.Alias = table.Name;
                    boTable.Name = "sp_ChequeIssueDetRpt";
                    boTable.QualifiedName = database_name + ".dbo.sp_ChequeIssueDetRpt";
                    boTable.Alias = "sp_ChequeIssueDetRpt";
                    objRpt.ReportClientDocument.DatabaseController.SetTableLocation(boTables[0], boTable);
            objRpt.VerifyDatabase();
http://sourceforge.net/projects/aspchequesprint/files/ChequeIssueDet.rpt/download

No subreport, only a stored procedure with final two lines are
print @m_sql
exec (@m_sql)
After use generated code in the link above
Error at boReportDocument.VerifyDatabase();
Inner Exception : no error
Message "Logon failed"
ErrorID : CrystalDecisions.CrystalReports.Engine.EngineExceptionErrorID.LogOnFailed
HelpLink : null
stacktrace : CrystalDecisions.CrystalReports.Engine.ReportDocument.VerifyDatabase()\r\n   at viewReport.Page_Load(Object sender, EventArgs e) 於 d:
Data
My Documents
Visual Studio 2008
WebSites
Cheques
viewReport.aspx.cs: row 1302\r\n   at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)\r\n   at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)\r\n   at System.Web.UI.Control.OnLoad(EventArgs e)\r\n   at System.Web.UI.Control.LoadRecursive()\r\n   於 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
TargetSite : {Void VerifyDatabase()}
string reportPath = report_path + "ChequeIssueDet.rpt";
            boReportDocument = new ReportDocument();
            //**EDIT** Change the path and report name to the report you want to change.
            boReportDocument.Load(reportPath, OpenReportMethod.OpenReportByTempCopy);
            //Create a new Stored Procedure Table to replace the reports current table.
            CrystalDecisions.ReportAppServer.DataDefModel.Procedure boTable =
            new CrystalDecisions.ReportAppServer.DataDefModel.Procedure();
            //boMainPropertyBag: These hold the attributes of the tables ConnectionInfo object
            PropertyBag boMainPropertyBag = new PropertyBag();
            //boInnerPropertyBag: These hold the attributes for the QE_LogonProperties
            //In the main property bag (boMainPropertyBag)
            PropertyBag boInnerPropertyBag = new PropertyBag();
            //Set the attributes for the boInnerPropertyBag
            boInnerPropertyBag.Add("Database", database_name);
            boInnerPropertyBag.Add("DSN", "Cheque");
            boInnerPropertyBag.Add("UseDSNProperties", "False");
            //Set the attributes for the boMainPropertyBag
            boMainPropertyBag.Add("Database DLL", "crdb_odbc.dll");
            boMainPropertyBag.Add("QE_DatabaseName", database_name);
            boMainPropertyBag.Add("QE_DatabaseType", "ODBC (RDO)");
            //Add the QE_LogonProperties we set in the boInnerPropertyBag Object
            boMainPropertyBag.Add("QE_LogonProperties", boInnerPropertyBag);
            boMainPropertyBag.Add("QE_ServerDescription", "Cheque");
            boMainPropertyBag.Add("QE_SQLDB", "True");
            boMainPropertyBag.Add("SSO Enabled", "False");
            //Create a new ConnectionInfo object
            CrystalDecisions.ReportAppServer.DataDefModel.ConnectionInfo boConnectionInfo =
            new CrystalDecisions.ReportAppServer.DataDefModel.ConnectionInfo();
            //Pass the database properties to a connection info object
            boConnectionInfo.Attributes = boMainPropertyBag;
            //Set the connection kind
            boConnectionInfo.Kind = CrConnectionInfoKindEnum.crConnectionInfoKindCRQE;
            //**EDIT** Set the User Name and Password if required.
            boConnectionInfo.UserName = db_username;
            boConnectionInfo.Password = db_password;
            //Pass the connection information to the table
            boTable.ConnectionInfo = boConnectionInfo;
            //Get the Database Tables Collection for your report
            CrystalDecisions.ReportAppServer.DataDefModel.Tables boTables;
            boTables = boReportDocument.ReportClientDocument.DatabaseController.Database.Tables;
            //For each table in the report:
            // - Set the Table Name properties.
            // - Set the table location in the report to use the new modified table
            boTable.Name = "sp_ChequeIssueDetRpt;1";
            boTable.QualifiedName = database_name+".dbo.sp_ChequeIssueDetRpt;1";
            boTable.Alias = "sp_ChequeIssueDetRpt;1";
            boReportDocument.ReportClientDocument.DatabaseController.SetTableLocation(boTables[0], boTable);
            //Verify the database after adding substituting the new table.
            //To ensure that the table updates properly when adding Command tables or Stored Procedures.
            boReportDocument.VerifyDatabase();
            //**EDIT** Set the value for the Stored Procedure parameters.
            string m_curUser = "";
            int spid = Convert.ToInt32(Request.Cookies["login_cookie"]["spid"]);
            queryString = "select * from v_All_Session where SPID=" + spid.ToString();
            //string _connectionString = ConfigurationManager.ConnectionStrings["ChequeConnectionString"].ConnectionString;
            using (SqlConnection connection = new SqlConnection(_connectionString))
                SqlCommand command = connection.CreateCommand();
                command.CommandText = queryString;
                connection.Open();
                using (SqlDataReader datareader = command.ExecuteReader())
                    if (datareader.HasRows == true)
                        while (datareader.Read())
                            if (datareader["UserID"] != System.DBNull.Value)
                                m_curUser = datareader["UserID"].ToString();
                    datareader.Close();
                connection.Close();
            boReportDocument.SetParameterValue("@UserID", m_curUser);
            if (string.IsNullOrEmpty(Session["fm_CoCode"].ToString()))
                boReportDocument.SetParameterValue("@fm_CoCode", Session["fm_CoCode"].ToString());
            if (string.IsNullOrEmpty(Session["to_CoCode"].ToString()))
                boReportDocument.SetParameterValue("@to_CoCode", Session["to_CoCode"].ToString());
            if (string.IsNullOrEmpty(Session["fm_BankACNo"].ToString()))
                boReportDocument.SetParameterValue("@fm_BankACNo", Session["fm_BankACNo"].ToString());
            if (string.IsNullOrEmpty(Session["to_BankACNo"].ToString()))
                boReportDocument.SetParameterValue("@to_BankACNo", Session["to_BankACNo"].ToString());
            if (string.IsNullOrEmpty(Session["fm_BatchNo"].ToString()))
                boReportDocument.SetParameterValue("@fm_BatchNo", Session["fm_BatchNo"].ToString());
            if (string.IsNullOrEmpty(Session["to_BatchNo"].ToString()))
                boReportDocument.SetParameterValue("@to_BatchNo", Session["to_BatchNo"].ToString());
Edited by: Mathew_666 on Jul 19, 2011 4:27 AM
Edited by: Mathew_666 on Jul 19, 2011 4:28 AM

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