Crystal reports 2008 SP1 missing in BusinessObjects Crystal Reports website

We have used Crystal reports 2008 as a reporting utility in our application and have released our product last year. During our release the latest software available was Crystal reports 2008 base + SP1 + SP2 + Fix Pack 2.7 and same was mentioned in our documentation as mentioned in BELOW.
The current supported version of Crystal Reports is Crystal Reports 2008 with
Service Pack 2 and Fixpack 2.7. The installation sequence is as follows:
1. Install Crystal Reports 2008 base.
2. Install Crystal Reports 2008 SP1.
3. Install Crystal Reports 2008 SP2.
4. Install Fixpack 2.7. This can be found under the hotfix section on the web site.
Questions
1) Now the issue is that, Crystal reports 2008 SP1 is NOT available for download in the "Business Objects u2013 Crystal Reports Runtime Packages". Why was it removed? Any clue? Without this our instructions doesn't hold good.
2) If Crystal reports 2008 SP1 will NOT be available any more then what is the equivalent installable for "Crystal reports 2008 base + SP1 + SP2 + Fix Pack 2.7" to be used? Can Crystalreports 2008 SP3 Full Build + Fix Pack 3.3 be used instead of "Crystal reports 2008 base + SP1 + SP2 + Fix Pack 2.7" ?
Pls Clarify.

Hello,
Download Service Pack 3.0 full build: https://smpdl.sap-ag.de/~sapidp/012002523100009989492010E/cr2008_sp3_fullbuild.zip
and then Fix Pack 3.3: https://smpdl.sap-ag.de/~sapidp/012002523100016815822010E/cr2008fp33.exe
Then you and your users don't need to go through all of those upgrade steps.
Thank you
Don

Similar Messages

Integrate the Crystal Reports 2008 SP1 with SAP R/3

Hi Experts,
I have a requirement to integrate Crystal Reports with the SAP R/3 . I'm new with this kind of integration and need help because I need to create a report based on the R/3 data.
I have read some posts from this forum especially on the integration kits - SAP forum but still don't have any idea on how to do it?
I already installed the BusinessObjects Enterprise XI 3.1 and also Crystal Reports 2008 SP1. I also download the Integration Kits -SAP installer from the SAP Marketplace but when I tried to installed it, I get stuck because it need information for BW publisher.
As for your information, we don't use any BW server because we only use R/3.
Can anyone help me where to start on this integration?
Thanks,
-Syahida-

Hi Stratos,
You're right regarding the transport files. My basis team able to transport that file but when I try again to connect from Crystal Report to R/3, it come out with other error like " Connect to SAP gateway failed" and " partner 202.171.46.161 :3300 not reached"
What I did were :
a) Click on blank report
b) Create New Connection
c) SAP Tables, Cluster
Did I do any wrong here because the error cameout after I did all the step above ? When I look out on the error, it seems like it need to use port 3300. Is there any specific port required for the integration? This is because if the integration through SAPGui, it should used port 3200 and if go direct using SAPRouter, it will use port 3299.
Really need your expertise here or any document that I can refer because the standard document for integration kit for SAP did not mention anything about the port.
Thanks and Regards,
-Syahida-

Out of Memory issue in crystal report 2008 SP1

Hi ALL,
I am facing serious issue in crystal report 2008 SP1.
When i am click the page setup in crystal report 2008 ,it is prompting like "Out of Memory".
Because of this i am not able to see the default printer in the page setup.
Please give the suggestions to resolve this issue.
Thanks and Regards,
Vinay

Hi Ed,
What printer are you using as your default printer?
What happens if you change your default printer to Microsofts generic print driver? Only as a test to remove the printer being the cause.
Also, Go into Page Setup and check on Dissociate Printer..... and see if that fixes the issue.
Also, include all your OS version and patch level, Status of DEP, anti-virus turned off ( disconnect from your network while doing this test ) and Windows Firewall or any third party firewall and close all other software running.
Thanks again
Don

Crystal Reports 2008 SP1 Install Error 1402 on Vista 64

I just downloaded and tried to install the Crystal Reports 2008 SP1 and when I try to run the setup I get a error 1402, could not open key error and the service pack rolls back. I also tried to reinstall from my original CD and I not get the same error. I have tried to run the install using the run as administrator and with Norton 360 disabled and I still get the error. How do I correct this problem so I can update and correct my version of Crystal Reports 2008 Pro?

Hi David,
The link above seems to only refer to deploying runtime. I suggest you un-install Crystal Reports, go into the registry and delete all of our keys. Assuming you only have CR 2008 installed and the usual warnings about backing up or exporting your registry before making any changes:
HKEY_CURRENT_USER\Software\Business Objects
And
HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects
And then download a full build of SP1 from this link:
https://smpdl.sap-ag.de/~sapidp/012002523100006556612009E/cr2008v1win_rf.exe
Make sure you do have full Admin rights and check with your IT department to confirm they have not modified the local Administrator profile.
SP1 is DEP aware so it's not required to disable it.
Before you do all of the above You may also want to copy the SP to your local PC rather than running it from a network share point. Network delays can also cause issues like this.
Thank you
Don

Japanese language pack for Crystal Report 2008 SP1

Hi Team,
this is SAP Internal IT Support Center.
my id is C5101216.
just want to know that where i can download the japanese language pack for
Crystal Report 2008 SP1.
Thanks.
もし日本語のバージョンがありましたら、ぜひ教えて頂きたいですが・・・
宜しくお願い致します。
Edited by: Guanghua Li on Dec 17, 2009 9:33 AM

Japanese language pack has already been included in Crystal Reports 2008 SP1. You don't need to apply Japanese language pack individually.

Uninstalling Crystal 2008 SP1 merge module disables Crystal 2008 Designer

Hi,
I've come across a problem when uninstalling an application that includes the Crystal 2008 SP1 merge module, where Crystal Reports 2008 SP1 Developer is also installed on the machine.
The uninstallation of an application containing this merge module will trigger the uninstall code in the merge module - I would have expected this module to take into account shared files and decrement the SharedDlls registry count for relevant .dlls etc, so that files still used by other applications are not affected or uninstalled.
However it stops Crystal 2008 SP1 Developer from working, no message is displayed when attempting to launch the application (apart from in the Event Log), but following some investigation it appears a number of files and folders are removed by the merge module that shouldn't be, as follows:
C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\boezlib.dll
C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\uf12manager.dll
C:\Program Files\Business Objects\Common\4.0\crystalreportviewers12\js\crviewer\images\
C:\Program Files\Business Objects\Common\4.0\crystalreportviewers12\js\dhtmllib\images\
C:\Program Files\Business Objects\Common\4.0\crystalreportviewers12\js\dhtmllib\samples\
C:\Program Files\Business Objects\Common\4.0\crystalreportviewers12\js\dhtmllib\validator\
C:\Program Files\Business Objects\Common\4.0\crystalreportviewers12\js\log4javascript\
C:\Program Files\Business Objects\Common\4.0\crystalreportviewers12\js\MochiKit\
C:\Program Files\Business Objects\Common\4.0\crystalreportviewers12\prompting\
There could be others, but these are the files / folders I've identified so far, and restoring these files / folders appears to get Crystal Developer up and running and able to run reports.
Does anybody know how to prevent this, or if this is a known issue and planned to be addressed in a future release of the merge modules?

Hi,
Thanks for your feedback Henry.
I've downloaded the SP1 patch for Crystal Reports Designer, this appears to be the same one I already have installed, dated 28/09/08. The problem is the current merge module for the SP1 runtime incorrectly removes some of the .dll's required by SP1 Designer if the merge module is subsequently installed / uninstalled with a third-party application from an ISV. These .dll's should have been marked as Shared by the SP1 Designer patch install but have not, including the .dll's specific to SP1 (boezlib and uf12manager) along with a host of files in the Common\4.0\crystalreportviewers12 folders.
I've tested around this area a few weeks ago and noticed that if the Shared reference count for these files in the registry is created before the SP1 merge module is installed / uninstalled (as it should have been by the SP1 Designer install) then the MM works correctly. That is the reference count is increased when the MM is installed, decreased when MM is uninstalled but still remains > 0 and so these shared files are not removed. This leaves the Crystal Reports SP1 Designer intact and working.
I'll await the new install for SP1 Designer and give this a try in conjunction with the SP1 merge module install / uninstall.
Also I've noticed the documentation you referred me to mentions the SP1 Runtime MSI will be refreshed to detect imcompatible software (to stop this corrupting an SP0 Designer install), but does not mention that the SP1 merge module will also be refreshed. If the SP1 merge module is not refreshed, do you know if there will there be some documentation available for ISV's as to how to reliably detect any incompatible software on a target machine? This will enable ISV's using the SP1 merge module to embed the same checks as used in your installations to prevent this corrupting any software on the target machine that is incompatible with the SP1 runtime.
Many thanks,
Peter.

Error in Crystal Report 2008 SP1

Hi,
I created a parmeterized sql command template(.rpt)
example:
SQL 'SELECT Name FROM Employee WHERE EmployeeID = {?EmpID}' in the template command with parameter as EmpID.
We are generating the report Using RAS 2008 sp1.
and getting the below error while opening the template using java code.
ReportClientDocument rptClientDocument = new ReportClientDocument();
    rptClientDocument.setReportAppServer(rasServer);
    if (!myTemplatesPath.startsWith("rassdk://")) {
      myTemplatesPath = "rassdk://" + myTemplatesPath;
    rptClientDocument.open(myTemplatesPath + template,
        OpenReportOptions._openAsReadOnly);
StackTrace
com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: XML serialization failed.---- Error code:-2147467259 Error code name:failed
at com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException.throwReportSDKServerException(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.v.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.v.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.ab.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.s.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.do(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ClientDocument.open(Unknown Source)
at com.tpt.thresher.powerxl.server.reportdata.userreport.UserReportGenerator.initReport(UserReportGenerator.java:203)
at com.tpt.thresher.powerxl.server.reportdata.userreport.UserReportGenerator.generateReport(UserReportGenerator.java:472)
at com.tpt.thresher.powerxl.server.reportdata.reports.ReportManager.generateUserReport(ReportManager.java:3391)
at com.tpt.thresher.powerxl.server.reportdata.dao.UserReportDAO.generateReport(UserReportDAO.java:33)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.tpt.thresher.powerxl.server.reportdata.concurrent.ReportDistributedProcessor.processReport(ReportDistributedProcessor.java:494)
at com.tpt.thresher.powerxl.server.reportdata.concurrent.ReportDistributedProcessor.process(ReportDistributedProcessor.java:450)
at com.tpt.thresher.common.concurrent.SpringDistributedProcess.onMessage(SpringDistributedProcess.java:413)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4072)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:3964)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:4490)
at weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)
Caused by: java.lang.IndexOutOfBoundsException
at org.apache.xerces.framework.XMLParser.parse(XMLParser.java:1048)
at com.crystaldecisions.xml.serialization.XMLObjectSerializer.load(Unknown Source)
... 24 more
Caused by:
java.lang.IndexOutOfBoundsException
at org.apache.xerces.framework.XMLParser.parse(XMLParser.java:1048)
at com.crystaldecisions.xml.serialization.XMLObjectSerializer.load(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.v.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.v.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.ab.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.s.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.do(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ClientDocument.open(Unknown Source)
at com.tpt.thresher.powerxl.server.reportdata.userreport.UserReportGenerator.initReport(UserReportGenerator.java:203)
at com.tpt.thresher.powerxl.server.reportdata.userreport.UserReportGenerator.generateReport(UserReportGenerator.java:472)
at com.tpt.thresher.powerxl.server.reportdata.reports.ReportManager.generateUserReport(ReportManager.java:3391)
at com.tpt.thresher.powerxl.server.reportdata.dao.UserReportDAO.generateReport(UserReportDAO.java:33)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.tpt.thresher.powerxl.server.reportdata.concurrent.ReportDistributedProcessor.processReport(ReportDistributedProcessor.java:494)
at com.tpt.thresher.powerxl.server.reportdata.concurrent.ReportDistributedProcessor.process(ReportDistributedProcessor.java:450)
at com.tpt.thresher.common.concurrent.SpringDistributedProcess.onMessage(SpringDistributedProcess.java:413)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4072)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:3964)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:4490)
at weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)
Error is coming only for RAS 2008 only but in case of enter prise XI version it is running fine .
suggestions please.
Regards,
Adyut

Since you mention this works in XI, but not 2008, did you update your applications jar files to 2008?

Crystal Reports 2010 SP1 on IIS 7.0 - Report is not being displayed

Hi,
Finally, the keycode assembly, BusinessObjects.Licensing.KeycodeDecoder.dll error is gone, after I installed Crystal Runtime 2010 SP1. Also, I tested Crystal Report 2010 SP1 on my Windows 32 application and I can tell that I do not have this error anymore and report is being displayed properly.
But Crystal Report is not being displayed on ASP.NET page on MS Server 2008 standard edition SP2 with IIS 7.0. Database resides on iSeries remote machine.
The MS Server 2008 is virtual machine.
OS system has:
Crystal Report Basic Runtime for Visual Studio 2008
SAP Crystal Reports Runtime engine for .NET Framework 4 (32-bit)
Simply the report is not being displayed at all. No errors are being recorded in the Event Viewer.
Nothing happens; excerpt the page is Loadingu2026 and Waiting for u2018website nameu2019 in the left lower corner of Firefox web browser.
Here is the code behind aspx page with a command button - very simple:
using CrystalDecisions.CrystalReports.Engine;
using CrystalDecisions.Shared;
protected void Button1_Click(object sender, EventArgs e)
ReportDocument crReportDocument;
Database crDatabase;
Tables crTables;
// CrystalDecisions.CrystalReports.Engine.Table crTable;
TableLogOnInfo crTableLogOnInfo;
ConnectionInfo crConnectionInfo;
crConnectionInfo = new ConnectionInfo();
//Set server name
crConnectionInfo.ServerName = this._strServerName;
//set database name
crConnectionInfo.DatabaseName = this._strDatabaseName;
crConnectionInfo.UserID = this._strUserID;
crConnectionInfo.Password = this._strUserPassword;
//Set integrated security
crConnectionInfo.IntegratedSecurity = false;
crReportDocument = new ReportDocument();
crReportDocument.Load(Server.MapPath("~/crystal-reports/TransformerLoad/TransLoadMonthlyMax.rpt"));
crDatabase = crReportDocument.Database;
//Set all tables from current report file
crTables = crReportDocument.Database.Tables;
//crTableLogOnInfo.ConnectionInfo = crConnectionInfo;
//Apply schema name to the table's location
foreach (CrystalDecisions.CrystalReports.Engine.Table _crTable in crTables)
crTableLogOnInfo = _crTable.LogOnInfo;
crTableLogOnInfo.ConnectionInfo = crConnectionInfo;
_crTable.ApplyLogOnInfo(crTableLogOnInfo);
//Check if database table name starts
if (_crTable.Location.StartsWith("XFMRSMAX", StringComparison.CurrentCulture) ||
_crTable.Location.StartsWith("XFMRSMIN", StringComparison.CurrentCulture))
//_crTable.Location = this._strSchemaName + "." + _crTable.Location.Remove(8) + Convert.ToInt32(Request.QueryString\"ReportYear\");
_crTable.Location = "XFMRSMAX09";
else
_crTable.Location = _crTable.Location;
this.CrystalReportViewer1.ReportSource = crReportDocument;
This code runs on my development machine Win XP SP3
OS system has:
Crystal Report Basic Runtime for Visual Studio 2008
SAP Crystal Reports Runtime engine for .NET Framework 4 (32-bit)
This code also runs on another development server - Windows XP SP3 (IIS 5.1)
OS system has:
Crystal Report Basic Runtime for Visual Studio 2008
SAP Crystal Reports Runtime engine for .NET Framework 4 (32-bit)
ispnet_client folder has IUSR user and this user has read permissions to this folder. I even tried to change the permissions to Read & Execute.
I am developing my reports using Crystal Reports 2008 SP2.
Any help would be greatly appreciated.
Serghei

Hi Ludek,
Thank you for your response.
I checked the web.config file, all http handlers are there. I think the handlers are required to render the images on crystal report viewer but in my case the report viewer is not being rendered.
I have to questions:
1. What exact folders should be under aspnet_client\system_web?
In my case I have structure like this
aspnet_client\system_web\2_0_50727\crystalreportviewers13
aspnet_client\system_web\4_0_30319\crystalreportviewers13
Should I have folders something like this
aspnet_client\system_web\2_0_50727\crystalreportviewers13_1
aspnet_client\system_web\4_0_30319\crystalreportviewers13_1
after I installed Crystal Reports 2010 SP1
Also, in C:\Program Files\SAP BusinessObjects\Crystal Reports for .NET 4.0\Common\Crystal Reports 2011\ there is no folder named as crystalreportviewers13 but instead crystalreportviewers
a.     Should I copy all files from this folder to aspnet_client\system_web\2_0_50727\crystalreportviewers13, or
b.     Should I copy all files from this folder to aspnet_client\system_web\2_0_50727\crystalreportviewers13 and rename this folder to
crystalreportviewers
2. Can you explain how to get a data report?
This is the quote from your previous answer
I'd be interested to see this simplified to a saved data report - no DB logon code - as a test...
Thank you Serghei

Crystal Reports 2008 sql image field stretches in report display

i have the full version of Crystal reports 2008 i run through a .net web form to display the reports. i have need to display logos which in resize mid stream before saving to the sq table. My problem is when i got to retrieve the images it looks like crystal is stretching them to fit. I can have horizontal or vertical images and i resize them to fit the smallest determined in the report. Another issue is the background turns black. The images appear to be "normal" outside of the report. Am i doing something wrong? Is there a setting i'm missing i need to config or something? I'm kind of lost i assumed as long as i stored the images in teh proper size they would diplay correctly. Any help is greatly appreciated.

Are you seeing this behavior in the CR designer or in a .NET app?
Ludek
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Using Crystal Reports 2008 standalone to edit CR basic reports?

Can I use a stand-alone Crystal Reports 2008 to edit reports created with Crystal reports Basic for Visual Studio 2008?
On this project I am working with other developers who don't want to install the full CR 2008 and I really need to to use full CR 2008 to be able to edit a few things in reports I can't do with CR basic in Visual Studio (like changing colors for bars in charts which you can't edit in VS).
I also don't want to use the CR 2008 runtime for running the application, just the runtime which comes with VS 2008.
Is it safe to edit a report in CR 2008 and then use it within Visual Studio (assuming I don't add any CR 2008 specific functions)?
I made a test and installed CR 2008 but without installing the .NET options (however only 1.1 and 2.0 was listed I guess I need to install SP0 to get VS 2008 support anyway). I could change colors for bars etc and save it and open it again in VS 2008. VS complained about
The full CR designer is also much better to work with so if I can use full CR 2008 without affecting my VS application that would be nice (I guess installing the .NET components would force the use of CR 2008 runtime assemblies).
Also another question:
When you use datasets as datasource and use the preview in VS it will use some fake data. But in CR 2008 stand-alone you don't get any data at all. Is there a way to do the same with full CR?

Hi Magnus,
You can use CR 2008 to edit reports but there are warnings. .NET version of CR is 10.5, based on the CR version 10 functionality. CR 2008 has much more functionality so as long as you don't add any features of CR 2008 to the reports then it should work. But it is recommended that you use the same version for functionality and 100% compatability.
Yes you do need SP0 installed.
You should also upgrade to CR 2008 Developer then you can use the full SDK functionality within .NET and be able to support all the latest OS platforms.
Please post a separate question for your database question. Use one posting for each question, if not the posts tend to get messy.
Thank you
Don

Crystal Reports 2008 SP1 needed

I need to download SP1 english language but I dont see it in the list of downloadable files. Can someone point me in the right direction?
Thanks!

That file is no longer available.
Download [SP 3 full build|https://smpdl.sap-ag.de/~sapidp/012002523100009989492010E/cr2008_sp3_fullbuild.zip], requires an uninstall first so make sure you have your keycode available.
Thank you
Don

XL Reporter - Toolbar is missing needed for "Generate Report"

Hello - I am going thru the eLearning for XL Reporter.
I have opened a template in XL reporter and I want to "Generate Report", however the toolbar shown in eLearning is not visible.
Any advice? Thanks ahead of time!

John,
The toolbar often stays hidden when opening XL Reporter. An easy way to get it to appear is to resize a column in the spreadsheet. For whatever reason, this always makes it pop up for me.
You could also turn it on in Excel:
View > Toolbars
There should be one for XL Reporter at the bottom
Uncheck it and then recheck it
That will force it to appear as well
I believe your Excel Macro Security has something to do with this issue, but have never nailed it down.
Hope this helps,
Brad Windecker

Invalid export DLL or export format" with Crystal Reports 2008 to Excel xls

We are experiencing the same issue as reported in the sticky thread. I answered in that thread, but thought that I woudl open a new thread to keep track of this issue. I can give you the responses to your questions you have requested in that thread:
Server Operating System - MS Windows Server 2003 R2 Enterprise Edition SP2
Version of the .NET Framework - MS .NET Framework 3.5 SP1
How did you deploy? - Installed CR 2008 SP1 runtime with msi package
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size? CRRuntime_12_1_mlb.msi dated Sept. 16, 2008 12:55:00 PM, size: 56,717,824 bytes
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory - File was created 9/13/08 11:21AM, 9451KB File Version: 12.1.0.882
How many libpng10.dll files are on your system? List all instances. - 1 instance is on the system located in C;\Program Files\Business Objects\Business Objects Enterprise 12.0\win32_x86 directory. It is dated 9/13/08 8:52:26AM 132KB version 1.0.30.1
Any additional comments - We have tried to export to PDF and this works successfully. However, we can not export to xls or rft formats.
CRXF_XLS.dll is 905KB 9/13/08 9:38AM Version 12.1.0.882
CRXF_RTF.dll is 509KB 9/13/08 9:35AM Version 12.1.0.882
We also have the CR XIR2 server runtime installed side by side on the server as we migrate from CR 2008 to CR XIR2 SP4 ( where this function does work currently).
Please let me know if you need anything additional.
Phil
"Invalid export DLL or export format" with Crystal Reports 2008
Posted: Sep 27, 2008 12:36 AM       E-mail this message      Reply
I've included this sticky because we are seeing many posts in this forum regarding the error Invalid export DLL or export format when exporting to Excel and RTF in .NET applications using the Crystal Reports 2008 .NET SDK.
Issue
Exporting a Crystal Report to Excel or RTF format
.NET application using the Crystal Reports 2008 runtime (version 12.0)
error Invalid export DLL or export format
We've been doing some testing in-house and haven't reproduced this behavior. In order to figure this issue out we will need your help. If you are getting this error please reply to this post with the following information:
Server Operating System
Version of the .NET Framework
How did you deploy?
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size?
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory
How many libpng10.dll files are on your system? List all instances.
Any additional comments
What We Know
The error invalid export DLL or export format may occur when exporting to Excel and RTF formats in .NET applications utilizing the Crystal Reports 2008 runtime (v 12.0)
Other export formats like Adobe PDF, Crystal Reports, CSV all export with no error
Some customers have resolved this by adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to their environment path variables
This may have something to do with the file libpng10.dll. Both crxf_xls.dll and crxf_rtf.dll are dependent on it.
Thanks in advance for your co-operation. We hope to figure out what is causing this issue soon.

Hi,
I am also having the same problem, except that I am not using Crystal Report 2008 runtime but the actual Crystal Report 2008 installation on Windows XP SP2 with VS Studio 2005 (VC++). MS .NET Framework 2.0.
Cyrstal Report XIR2 was installed on the same machine but uninstalled before installing Crystal Report 2008.
So only one instance of libpng10.dll and found in C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86
Crpe32.dll        3/1/2008 version 12.0.0.683
Crxf_xls.dll       3/1/2008 version 12.0.0.683
Crxf_rtf.dll         3/1/2008 version 12.0.0.683
crdb_oracle.dll 3/1/2008 version 12.0.0.683
libpng10.dll       3/1/2008 version 1.0.30.0             122880 bytes
There is no problem for exporting to pdf, html, word, csv, Crystal Report. If I create a testing report without any data from database, the testing report can then be exported also to rtf and xls.
Oracle 11.1.0.6 is the DB for the reports.
Adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to the path did not resolve my problem.
Any idea to fix this issue?
Thanks
Kin H Chan

Prompts to install Crystal 2008 SP1 each time I double-click .rpt file

Every time I want to open a report (.rpt) file from Windows Explorer, I get a message box stating:
Preparing to install...
Followed by another message box:
Please wait while Windows configures Crystal 2008 SP1
Followed by another message box:
The feature you are trying to use is on a CD-ROM or other removable disk that is not available.
Insert the 'Crystal Reports 2008 SP1' disk and click OK.
I select cancel at this point (I've already got Crystal Reports 2008 SP1 installed on my machine).
After I select cancel, the following error appears:
Error 1706. No valid source could be found for product Crystal Reports 2008 SP1. The Windows installer cannot continue.
I click OK and the report does not open.
If I start Crystal Reports itself, then select File, Open and select the report to open, it opens fine (without error).
The version of Crystal Reports (from Help, About Crystal Reports) is: Version 12.1.0.892
How can I resolve this without searching for the Crystal 2008 SP1 files (which were downloaded from the SAP/BO website).

Hi Nancy,
I've seen this happen usually when Windows Office has also been installed. The installer gets confused as to what should be installed or some dependency is missing. Not sure exactly what causes it.
Go into Control and Add/Remove Programs and try doing a repair install for both CR and SP1. Then open up Explorer and click on Tools, Folder Options and then File Type. Scroll down to RPT and click on Change or Restore. Ther main be something missing from the File type association.
Be sure to do this when you are logged in as local Administrator and/or your account is also configured to be part of the Local Admin group.
Thank you
Don

Crystal Reports 2008 SP2 Install Error

When I try to install Crystal Reports 2008 SP2 I receive the following error...
The feature you are trying to use is on a CD-ROM or other removable disk that is not available.
Insert the 'Crystal Reports 2008 SP1' disk and click OK.
SP1 was installed via the upgrade utility that launches with the software. I found the package folder in C:\Documents and Settings\%username%\Local Settings\Temp but it did not contain the MSI SP2 is looking for.
I've tried installing SP2 by both letting the update utility attempt to automatically install it and by just downloading it from the update utility and running the installation manually.
Anyone experience this issue?
-Chris
Edited by: chris.murphy on Oct 20, 2009 10:18 PM

Hi Chris,
This is not a support site but a public place for all users to help each other. If you would like to talk to a support Engineer then please purchase a case.
http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300?resid=-Z5tUwoHAiwAAA8@NLgAAAAS&rests=1254701640551
Try downloading SP1 and installing it from your local hard driver and then install SP2. I'll mention this issue to the install team and see what they say about your issue.
Thank you
Don

Crystal reports 2008 SP1 missing in BusinessObjects Crystal Reports website

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